Observe Process (1)

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School

Brigham Young University, Idaho *

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Course

120

Subject

Management

Date

Apr 3, 2024

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docx

Pages

3

Uploaded by shadowgirl

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Check sheet: 1. Define the Vision and Mission: Clearly articulate the purpose and goals of the company. Determine the target audience and the specific problems the company will address. Establish a unique value proposition that sets the company apart. 2. Conduct Market Research: Identify the market demand for the services your company will offer. Analyze the competition and understand their strengths and weaknesses. Gather insights into customer preferences, needs, and pain points. 3. Develop a Business Plan: Outline the company's structure, organization, and legal requirements. Determine the pricing strategy and revenue model. Create a marketing and sales plan to reach the target audience effectively. 4. Secure Funding: Assess the financial needs of the company. Explore different funding options (e.g., personal savings, loans, investors). Develop a financial projection and budget for the initial stages. 5. Establish a Legal Framework: Register the company and obtain necessary permits and licenses. Consult with legal professionals to ensure compliance with local regulations. Protect intellectual property rights, if applicable. 6. Build a Team: Identify key roles and responsibilities required for the company's operations. Recruit and hire qualified individuals with relevant skills and expertise. Foster a positive work culture and provide training for professional development. 7. Develop Branding and Marketing: Create a compelling brand identity that resonates with the target audience. Design a logo, website, and marketing materials that reflect the company's values. Implement a comprehensive marketing strategy to raise awareness and attract clients. 8. Establish Operational Processes: Define internal workflows, procedures, and quality control measures. Set up systems for client intake, progress tracking, and feedback collection. Ensure efficient communication channels within the company and with clients. 9. Launch and Promote the Company: Plan a launch event or campaign to generate buzz and attract initial clients. Leverage online and offline marketing channels to reach the target audience. Utilize social media, content marketing, and partnerships to build visibility. Measurement Plan: 1. What to Measure: Number of individuals seeking assistance Types of everyday problems addressed Types of relationship problems addressed Types of personal barriers addressed Client satisfaction and feedback 2. Why to Measure:
Determine the demand for the company's services Identify the most common types of problems faced by individuals Evaluate the impact of the company's interventions Assess client satisfaction and improve service delivery 3. Who to Measure: Individuals seeking assistance Clients who have received services Staff members involved in providing support 4. When to Measure: Number of individuals seeking assistance: On a monthly basis Types of problems addressed: Ongoing data collection during client interactions Client satisfaction: After each interaction or at regular intervals Feedback from staff members: Regular team meetings or surveys 5. Where to Measure: In-person or virtual sessions with clients Online feedback forms or surveys Staff meetings or dedicated feedback sessions 6. How to Measure: Number of individuals seeking assistance: Count the number of inquiries or registrations. Types of problems addressed: Categorize and record the types of issues discussed in client sessions. Client satisfaction: Utilize surveys or rating scales to gather feedback on the quality of service. Feedback from staff members: Conduct surveys or hold meetings to collect insights and suggestions. Analysis: Did they get the right data? To determine if the right data was collected, we need to assess if the measurements captured the essential aspects of the project's objectives. The identified data points, such as the number of individuals seeking assistance, types of problems addressed, and client satisfaction, align with the purpose of the project. Therefore, if the data was collected as outlined in the measurement plan, it is likely that the right data was obtained. Were they able to follow my measurement plan? The assessment of whether the measurement plan was followed depends on the execution of data collection activities. If the team adhered to the plan by implementing the specified
measurement methods and collecting data at the appropriate times and places, then they were able to follow the measurement plan. Did they gather the appropriate data? If not, why? If the team encountered challenges in gathering the appropriate data, it is essential to identify the reasons. Possible reasons could include insufficient resources, limitations in data collection tools or methods, or difficulties in obtaining client feedback. By identifying the specific challenges, adjustments can be made to address those issues in the measurement plan. If there was a problem, how did you adjust your measurement plan to fix the problem? To address any problems encountered during data gathering, adjustments to the measurement plan can be made. For example: If insufficient resources were a problem, efforts could be made to secure additional resources or optimize the use of existing resources. If limitations in data collection tools or methods were identified, alternative tools or methods could be explored or refined. If obtaining client feedback posed challenges, additional channels for gathering feedback could be implemented or alternative approaches, such as focus groups or interviews, could be considered. By making adjustments to the measurement plan based on identified problems, the team can improve data collection efforts and ensure the gathering of appropriate data for analysis and evaluation of the project's effectiveness.
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