shown implicit bias can pose a barrier to recruiting and retaining a diverse workforce. As Insight Into Diversity
states, bias behavior and actions can influence actions and decisions such as whom
we hire or promote, how we interact with persons of a particular group, what advice we consider,
and how we conduct performance evaluations. Biases can also cause us to make discriminatory decisions regarding a protected class, which can result in complaints of discrimination being filed against the company or institution. Take Nathan Connolly and his wife, Shani Mott, two African homeowners who had their Baltimore home appraised by 20/20 Valuations and valued at
$472,000. However, months later removed their family pictures and had a white male colleague stand in for them during a second appraisal. The second appraiser valued their house at $750,000. What a significant and obvious difference race made in this situation. Race has long played a role in housing policy in the United States, and Black Americans are denied mortgages at disproportionate rates. The impact of redlining, a racist Depression-era housing policy, continues to drive down home values in Black neighborhoods and deprive resources for communities of color. Not only do these actions discriminate customers, it also limits organizational competitiveness, as the organizations reputation is associated with racist behavior and diminishes product and quality, ignores legal and social obligations, and impedes individual employee growth and development. Mendez, J. (2017, May 12). The impact of biases and how to prevent their interference in the workplace
. INSIGHT Into Diversity. Retrieved November 2, 2022, from https://www.insightintodiversity.com/the-impact-of-biases-and-how-to-prevent-their-
interference-in-the-workplace/
