CMGTCB 555 Systems Analysis and Development Competency 1 Assessment Executive Summary

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University of Phoenix *

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CMGT/555

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Management

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Feb 20, 2024

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5

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1 Executive Summary University of Phoenix Systems Analysis and Development - CMGTCB/555 Tony Buenger 2023
2 Selection of Agile Methodology for Implementing the CRM System at WeLoveVideo, Inc. This executive summary presents a comprehensive analysis of the two software development life cycle (SDLC) methodologies, Waterfall and Agile, for implementing the CRM system at WeLoveVideo, Inc. After conducting a comprehensive analysis of the project requirements, stakeholder expectations, and organizational attributes, we must adopt the Agile methodology for this specific project. Agile offers a flexible and iterative approach that aligns with the dynamic nature of CRM system development, encourages stakeholder collaboration, and facilitates efficient and timely delivery of the final product. Evaluation of Waterfall and Agile SDLCs The Waterfall SDLC is a sequential and document-centric methodology that involves distinct phases, including requirements gathering, system design, implementation, testing, deployment, and maintenance. It emphasizes comprehensive documentation, predictable timelines, and minimal stakeholder involvement during development. While Waterfall is suitable for projects with stable requirements, it needs more flexibility to accommodate changes and may lead to a misalignment between the final product and evolving business needs. On the other hand, the Agile SDLC is an iterative and collaborative approach that focuses on adaptability, stakeholder involvement, and continuous delivery. Agile employs user stories, backlogs, sprints, and regular feedback loops to allow flexibility and accommodate changing requirements. It promotes active stakeholder engagement, enables rapid development and delivery, and encourages early issue detection and resolution. Agile is well-suited for projects with evolving requirements, such as implementing a CRM system. Stakeholder Expectations
3 In selecting the appropriate SDLC methodology, it is crucial to consider stakeholder expectations. For the WeLoveVideo, Inc. CRM project to be successful, stakeholders need to know that adopting an Agile methodology will allow them to play an active role in the development process. They can provide regular feedback, participate in sprint reviews, and collaborate with the development team. Stakeholders should also understand that Agile supports the iterative nature of development, allowing for changes and refinements to the system as business needs evolve. Organizational Attributes Several attributes within WeLoveVideo, Inc. further support the recommendation for Agile methodology. The business operates in a dynamic and fast-paced industry where customer requirements and market demands are subject to constant change. Agile's flexibility aligns well with WeLove Video's need to adapt quickly and respond to evolving customer needs. WeLoveVideo, Inc. values innovation and encourages creativity within its teams. Agile methodology fosters a collaborative and empowering environment, enabling cross-functional teams to contribute ideas, experiment, and deliver innovative solutions. By selecting Agile, WeLoveVideo can leverage its workforce's creative potential and drive continuous improvement throughout the CRM system implementation. It is also important that the project can accommodate a quick time-to-market and staying ahead of competitors. Agile's iterative and incremental approach ensures that working software is delivered regularly, allowing for earlier product releases and faster time-to-value. By adopting Agile, WeLoveVideo can gain a competitive advantage by delivering a functional CRM system more rapidly and capturing customer feedback at an early stage.
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4 Conclusion After carefully evaluating the Waterfall and Agile SDLC methodologies, adopting Agile to implement the CRM system is recommended. Agile's flexibility, stakeholder involvement, rapid delivery, and adaptability to changing requirements align with the dynamic nature of the project and the organizational attributes of WeLoveVideo. By embracing Agile, WeLoveVideo can enhance collaboration, drive innovation, deliver a high-quality CRM system, and gain a competitive advantage in the market. The selection of an Agile methodology will enable WeLoveVideo, Inc. to implement the CRM system and achieve its business objectives successfully.
5 References Bottorff, C. a. (2022, 08 10). Agile vs. waterfall: which project management methodology is best for you? Retrieved from Forbes.com: https://www.forbes.com/advisor/business/agile-vs- waterfall-methodology/ Pluralsight Learning. (n.d.). Guide: navigating between waterfall and agile. Retrieved from Pluralsight: https://learn.pluralsight.com/resource/offers/2021/wagile-to-agile? utm_source=google&utm_medium=paid-search&utm_campaign=upskilling-and- reskilling&utm_term=b2b-na-content-blog-agile-vs-wagile&utm_content=whitepaper- agile-vs-wagile&gclid=CjwKCAjw6vyiBhB_Ei Smith, L. W. (2000). Stakeholder analysis: a pivotal practice of successful projects . Retrieved from Project Management Institute: https://www.pmi.org/learning/library/stakeholder- analysis-pivotal-practice-projects-8905