violah-Task 4

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Mount Kenya University *

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BAF 1201

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Management

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Nov 24, 2024

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Assessment Task 4 Cover Sheet Student Declaration To be filled out and submitted with assessment responses  I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).  I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.  I have correctly referenced all resources and reference texts throughout these assessment tasks. Student name VIOLAH JEPCHUMBA KETER Student ID number 220186 Student signature Date 24/03/2023 Assessor declaration  I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures. Assessor name Assessor signature Date Assessment outcome S NS DNS Resubmission Y N Feedback Student result response  My performance in this assessment task has been discussed and explained to me.  I would like to appeal this assessment decision. Student signature Date Task 4

1. Send an email to the Principal Consultant To : paulburn@growmanagementconsultants.au From: hrmcareers@growmanagementconsultants.au Subject : Applications Received for Accounts Officer Position Dear Principal Consultant, I hope this email finds you well. I am writing to inform you that we have received a number of applications for the position of Accounts Officer. The files are now available for your review at your convenience. I would also like to take this opportunity to remind you of the selection process that we have in place. As you may recall, the process involves the Human Resources department receiving the applications and advising the relevant line manager of their receipt. The line manager will then shortlist the candidates and conduct the interviews. The Human Resources department will only be included in the selection panel for senior management appointments. Once the interviews have been completed, the selection panel report will be reviewed by the Human Resources department, who will endorse the decision or otherwise. The successful candidate will then be approached with a letter of offer and the unsuccessful candidates will be informed. Thank you for your attention to this matter. If you have any further questions, please do not hesitate to contact me. Best regards, Violah Keter Human Resources Manager Grow Management Consultants

2. Develop a script for contacting shortlisted candidates to arrange an interview Review the selection procedures above and arrange interviews via telephone with the successful candidates. Hello our esteem candidate (Maggie Perez), this is Violah Keter, the Human Resources Manager at Grow Management Consultants. I am calling to inform you that your application for the Accounts Officer position has been shortlisted, and we would like to invite you for an interview. Are you available for an interview on 6 October? The interview will be held at our Head Office, Level 1, 10 Martin Street, Newcastle. The interview times available are 10am, 11am, 2pm, and 3pm. The interview is expected to take approximately one hour, and there will be two interviewers, myself and the Principal Consultant. During the interview, you will be asked set questions, which you must reply to. This will be an opportunity for us to discuss your experience and suitability for the role. Do you have any questions about the interview process or the role itself? If you have a preferred time for the interview, please let me know and I will do my best to accommodate your request. We look forward to meeting you in person and discussing your application further. 3. Role play contacting shortlisted candidates to arrange an interview Hello, is this Maggie Perez? My name is Violah Keter and I'm the Human Resources Manager at Grow Management Consultants. I’m calling to let you know that your application for the Accounts Officer position has been successful and we’d like to invite you for an interview. The interview is set for October 6 and will take place on the first floor of our headquarters. We have interview times available at 10:00 a.m., 11:00 a.m., 2:00 p.m., and 3:00 p.m., and each interview is expected to run approximately sixty minutes. Throughout the duration of the interview, you will be asked to respond to a series of predefined questions. The interviews will be conducted by myself, in my capacity as Human Resources Manager, and the Principal Consultant. Do you have a certain date and time in mind for the interview? We appreciate you taking the time to answer and look forwards to finally seeing you on October 6. 4. Complete the selection report (Violah task 4-Reviewed selection report)

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5. Send an email to the Principal Consultant (your assessor) The text of the email should be in grammatically correct English and written in a professional style. It must provide a summary statement to say whether you are endorsing or not endorsing the Panel’s decision. Attach your reviewed selection report to the email. To: paulburn@growmanagementconsultants.au From: hrmcareers@growmanagementconsultants.au Subject: Endorsement/Non-endorsement of Panel Decision Dear Principal Consultant's Name, I hope this email finds you well. I am writing to provide my endorsement of the decision made by the selection panel regarding the Account Officer vacancy at Grow Consultants. I have thoroughly reviewed the selection report and believe that the panel has made a sound and fair decision based on the selection criteria. In my assessment, the panel has followed a comprehensive and rigorous selection process, which has resulted in the selection of the most suitable candidate for the role. I appreciate the efforts of the panel in ensuring a fair and unbiased assessment of all candidates, and the documentation provided in the report is clear and concise. Therefore, I endorse the panel's decision and recommend that Maggie Perez be appointed to the Account Officer role at Grow Consultants. I believe that Maggie Perez possesses the necessary skills, experience and attributes required to excel in this position. As requested, I have attached the reviewed selection report to this email. Please let me know if you require any further information or if there are any concerns. Thank you for your time and consideration. Sincerely, Violah Keter

6. Develop a letter of offer for the selected candidate. Violah Keter Human Resources Manager Grow Consultants Management Sydney hrmcareers@growmanagementconsultants.au 03/03/2023 Maggie Perez 4002568452 Sydney Dear Maggie Perez, On behalf of Grow Consultants Management, I am delighted to offer you the position of Account Officer with our organization, effective from 1 September 2023. We are confident that your skills and experience will be an asset to our team and we look forward to you joining us. Your employment with Grow Consultants Management will be subject to the following terms and conditions: Position and Salary Your position will be Account officer reporting to senior account officer. Your starting salary will be $66,625 per annum plus superannuation of 9.5%, subject to statutory deductions. Your salary will be reviewed annually, and any changes will be based on your performance and the financial performance of the organization. Hours of Work Your normal hours of work will be 40 hours per week, from 09:00 to 17:00, five days of week. As required, you may be required to work additional hours, for which you will be paid overtime. Leave Entitlements You will be entitled to 20 days of annual leave per year, and 10 days of sick leave per year, in accordance with the National Employment Standards. Any unused annual leave will be paid out at the end of each year. Superannuation

You will be eligible to participate in Grow Consultants Management 's Superannuation Scheme, which is in compliance with the Superannuation Guarantee (Administration) Act 1992. Probation You will be employed on a 3 months’ probation period, during which your performance will be regularly assessed. At the end of the probation period, if your performance is satisfactory, your appointment will be confirmed in writing. Employee Contract Your employment with Grow Consultants Management will be subject to the terms and conditions outlined in the Employee Contract, which will be provided to you for signature on your first day of work. The Employee Contract outlines your obligations as an employee of Grow Consultants Management, and includes details regarding confidentiality, intellectual property, and conflict of interest. Please confirm your acceptance of this offer by signing and returning a copy of this letter, along with any other required documents, by 30/08/2023. We look forward to welcoming you to our team. Yours sincerely, Violah Keter Human Resources Manager 7. Develop a standard letter to be sent out to all unsuccessful candidates. (file: Violah-Task 4- Rejection letter)

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8. Send an email to the Principal Consultant (your assessor) The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. It should introduce and summarise the contents of the attachments. To: paulburn@growmanagementconsultants.au From: hrmcareers@growmanagementconsultants.au Dear Principal Consultant, I hope this email finds you well. I am writing to provide you with an update on the recruitment process for the Account Officer role. Please find attached the following documents: 1. Letter of Offer/Employment Contract for the selected candidate, Maggie Perez. 2. Rejection letter for unsuccessful candidates: Mr James Strong and Mr Ben Joseph. I have taken care to ensure that both the letter of offer and rejection letter adhere to all appropriate standards of business writing. Please let me know if you have any further questions or require any additional information. Thank you for your attention to this matter. Best regards, Violah Keter

violah-Task 4

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