mis r4

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St Pauls School, Covington *

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7878

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Management

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Nov 24, 2024

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docx

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Uploaded by dt48485

Because of the extensive impacts the COVID-19 pandemic produced on businesses, many of them hurried to come up with new ways to offer their goods and services to the general population. This was a direct outcome of the epidemic. Several businesses have been compelled to upgrade their technical resources, such as their websites and software programs, in response to the growing need for cutting-edge technology to minimize the effects of COVID-19. To accomplish this goal, a significant number of technological assets will have to be modified. Starbucks is an excellent example of a firm that has successfully adapted to the changes that have been brought about by Covid 19. The company has constructed a system that is centered on the utilization of information technology. To mitigate the challenges that were brought about by the incident, we decided to take this action. Starbucks is a US business that has gained a reputation all over the world. The company is forward-thinking and focuses solely on the retail selling of coffee (He et al., 2021). As a result of the measures that were taken to prevent the growth of the virus that caused Covid 19, the majority of its customers were unable to leave their homes during this period. To ensure that consumers could continue to take pleasure in their product even after the businesses where it had been served had closed their doors, the firm started delivering it to their homes. ensuring that the consumers are satisfied. The firm's ability to try out, adapt, and incorporate new technologies such as ordering via mobile device, delivery, & pick-up as quickly as they were feasible allowed Starbucks to weather the interruption created by COVID-19. This allowed the company to continue operating normally. A new version of the company's mobile application was released to better serve the ever-growing number of customers who purchase online. The purpose of this endeavor was to enhance the level of service that was offered to customers (Bartik et al., 2020).

References Bartik, A. W., Bertrand, M., Cullen, Z., Glaeser, E. L., Luca, M., & Stanton, C. (2020). The Impact of COVID-19 on Small Business Outcomes and Expectations. Proceedings of the National Academy of Sciences, 117(30). He, W., Zhang, Z. J., & Li, W. (2021). Information technology solutions, challenges, and suggestions for tackling the COVID-19 pandemic. International journal of information management , 57 , 102287.

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