1927_Gigi_Brezuica_BMFP_10586_1213472748

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Addressing Staff Recruitment and Retention Challenges in InnovateTech Solutions 1 ADDRESSING STAFF RECRUITMENT AND RETENTION CHALLENGES IN INNOVATETECH SOLUTIONS By GIGI BREZUICA BUSINESS MANAGEMENT FOUNDATION OXFORD BUSINESS COLLEGE 7 th July 2023

Addressing Staff Recruitment and Retention Challenges in InnovateTech Solutions 2 Project Objectives The primary goal of this project is to examine InnovateTech Solutions' difficulties in attracting and retaining qualified employees and to propose workable solutions to those difficulties. The project's detailed aims are as follows: Determine the root causes of the company's recruitment and retention problems. This project examines InnovateTech Solutions issues with talent acquisition and retention. This will need looking at things like pay, company culture, prospects for advancement, and employee involvement. The second part of the analysis determines how these obstacles will affect the company's capacity to achieve its goals. The effects of difficulties in hiring and keeping employees must be fully grasped before InnovateTech Solutions' business operations can be evaluated (Atkinson, 2014). The amount to which these obstacles impede the company's expansion, productivity, and future performance can be gauged through this analysis. Carry out first-hand interviews with present and past workers, as well as applicants, to collect information and opinions: As part of this research, we'll be surveying, interviewing, and doing focus groups with current and former InnovateTech Solutions staff members to get their honest feedback on the company (Ridley, 2021). It is also planned to poll prospective employees to learn more about the factors influencing their interest in joining the company. Data from primary research will be examined to reveal trends, patterns, and reoccurring themes in employee recruitment and retention, as well as points for future improvement. This investigation into the problems' origins will illuminate how the company's procedures and practices might be enhanced.

Addressing Staff Recruitment and Retention Challenges in InnovateTech Solutions 3 Make suggestions to help InnovateTech Solutions attract and retain the right personnel, despite its recruitment and retention challenges: The study will produce actionable and individualized recommendations to address the identified difficulties based on the results and analysis. These suggestions will centre on attracting and retaining talented workers while also creating an enjoyable workplace where everyone can contribute to the company's goals. The project's goals are meant to aid InnovateTech Solutions in thriving and succeeding in today's dynamic and competitive business landscape by assisting the company in overcoming its recruitment and retention issues. Consent Forms and Research Ethics Approval As part of this project, it is crucial to prioritize the privacy and confidentiality of the participants involved in the research. Therefore, I will ensure that proper permission and research ethics approval forms are completed, as needed by the project rules or as deemed necessary for ethical reasons. The research's goals, scope, and methods will be explained in depth, and the consent forms will be written to reflect that. They will define that participation is entirely optional, list the rights of participants, and describe the safeguards in place to ensure their privacy and confidentiality (Lybrand, 2019). Participation in the study is voluntary, and participants will be allowed to ask questions and make educated decisions about their participation. When we draft the research ethics approval form, ethical standards and institutional norms will be considered. This form will be reviewed to ensure the research is ethical and meets the participants' needs. Privacy, confidentiality, and adequately managing sensitive data will be addressed.

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Addressing Staff Recruitment and Retention Challenges in InnovateTech Solutions 4 The study intends to display dedication to performing the research ethically and responsibly by getting consent and ensuring research ethics approval. This method is consistent with the standards of ethical research practice and promotes a climate of trust and respect among participants. The confidentiality of the study's participants will be strictly maintained at all times. The obtained information will be kept secret, safely preserved, and only accessed by those on the approved study team. To protect the confidentiality of the participants, all personally identifying information will be removed or replaced with a pseudonym (Entrepreneur Europe Magazine, n.d.). The data collection forms shall include detailed information about the data's intended use, access, and retention. At any moment and for any reason, participants may revoke their prior consent without penalty. The forms will also include the researchers' contact information, so anyone with questions or concerns can contact them directly. Secondary and Primary Research Secondary research will thoroughly review industry reports, scholarly articles, and case studies. This method will help us see the bigger picture of similar problems and how other organizations are tackling them. Primary research can be further informed by gleaning valuable insights and best practices from previously conducted secondary research. Interviews and questionnaires will play a significant role in the primary study. The key participants in this study will be current and former workers of InnovateTech Solutions, as well as prospective prospects ( Harvey, 2018) . By asking participants about their own personal experiences, thoughts, and opinions about the organization's recruitment and retention issues,

Addressing Staff Recruitment and Retention Challenges in InnovateTech Solutions 5 interviews can yield rich data. The results of the surveys will supplement those of the interviews by providing additional information from a bigger pool of respondents. Interview schedules and survey questions will be carefully crafted to delve deeply into the many aspects that play a role in the recruitment and retention processes. Compensation, work-life balance, career prospects, company culture, and strong leadership are all possible contributors. A more profound comprehension of the difficulties and their causes can be attained by focusing on these details. Ethical issues will be strictly adhered to during the primary study period. Consent forms will be delivered to participants after thoroughly explaining the study's goals, scope, and methodology. The voluntary nature of involvement, the rights of participants, and the safeguards in place to ensure their privacy and confidentiality will all be highlighted in these documents. The gathered information will be thoroughly scrutinized for significant details and trends. After being carefully analyzed and interpreted, the research findings will help InnovateTech Solutions better understand the difficulties the company faces in attracting and retaining talent (HBR’s 10 must read on innovation., 2013). Problems with remuneration, perks, possibilities for advancement, internal communication, and meeting employee expectations might be uncovered through this study. InnovateTech Solutions' unique problems will be addressed by recommendations created in light of the critical analysis and conclusions. These suggestions will improve the company's recruitment and retention methods by harmonising with its corporate aims and ethos. Some things that could be suggested are better communication channels, more opportunities for

Addressing Staff Recruitment and Retention Challenges in InnovateTech Solutions 6 advancement, a more positive and welcoming work environment, better benefits, higher pay, and more opportunities for leadership training and development. Critical Analysis and Findings of Research After the data is collected, it will be analyzed thoroughly to ensure a thorough comprehension of InnovateTech Solutions' recruitment and retention issues. Analyzing qualitative data requires scrutiny, discovering recurrent themes and patterns, and inference of plausible conclusions. The goal is to determine the root causes of the organization's problems. Potentially significant insights into recruitment and retention difficulties may emerge from the investigation. It could reveal problems like the unattractiveness of pay, the inadequacy of perks, the scarcity of prospects for advancement, the inefficiency of internal communication, or the incompatibility of company values with the workforce. Based on these findings, specific strategies for overcoming these obstacles can be proposed. The analysis will aid in the creation of realistic and individualized suggestions for InnovateTech Solutions by identifying the precise pain points and underlying causes. The suggestions will centre on attracting and retaining talented workers while creating an enjoyable workplace where everyone can contribute to the company's goals. The study will also give a deeper understanding of how these obstacles affect the company's capacity to achieve its goals. The report will analyze how the company's recruitment and retention problems impact its expansion, productivity, and prospects. This insight is fundamental for creating efficient tactics that tackle the problems head-on and propel steady progress. A detailed report outlining the study strategy, data analysis methods, core themes, and suggested next steps will be delivered with the critical analysis and findings (Human Resources

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Addressing Staff Recruitment and Retention Challenges in InnovateTech Solutions 7 Today – Talent Management, 2013). InnovateTech Solutions can use this report as a reference as they make decisions and set priorities to address the company's recruitment and retention issues. This in-depth analysis aims to help InnovateTech Solutions grow and thrive in a challenging business environment by identifying and addressing the obstacles it faces and providing actionable solutions to overcome them. Recommendations After extensive study and analysis, I have come up with many concrete recommendations for InnovateTech Solutions to use to solve their recruitment and retention problems in a way that is consistent with their business goals and company culture. Introducing competitive pay packages is the first step in attracting and retaining A-list employees. It will be essential to conduct market research to guarantee that salaries are competitive. Improved health insurance, retirement plans, and programs encouraging a healthy work- life balance all contribute to happier, healthier workers who are more engaged in their jobs (Laasch, 2021). Providing employees with a clear path for advancement, such as career development programs, mentorship opportunities, and promotions based on performance, will give them a sense of purpose and motivate them to work harder. Diversity, equity, and inclusion are the cornerstones of an inclusive workplace that welcomes all employees. Implementing inclusive policies, providing diversity training, and fostering an environment of mutual respect and acceptance are all ways to accomplish this goal.

Addressing Staff Recruitment and Retention Challenges in InnovateTech Solutions 8 Transparency and teamwork can flourish when lines of communication are opened up through frequent feedback sessions, open discussions, and several channels. Leadership development programs prepare current employees for future leadership roles, creating a reliable source of potential new hires to fuel the company's expansion. InnovateTech Solutions can put these ideas into action by conducting employee satisfaction surveys, regular performance reviews, investing in leadership development programs, and benchmarking salaries. InnovateTech Solutions will be able to improve its recruitment and retention efforts by monitoring the outcomes of these programs over time. The company's ability to fulfil its business goals and produce sustainable growth will be bolstered by focusing on these areas of weakness.

Addressing Staff Recruitment and Retention Challenges in InnovateTech Solutions 9 Reference List Atkinson, I., 2014. The creative problem solver: 12 innovative tools to solve any business challenge. Harlow, England; New York: Pearson. Entrepreneur Europe Magazine https://www.citationmachine.net/apa/cite-a-website/new HBR’s 10 must read on innovation., 2013. Boston, Massachusetts: Harvard Business Review Press. Human Resources Today – Talent Management https://www.humanresourcestoday.com/ Laasch, O., 2021. Principles of management: practising ethics, responsibility, sustainability. Los Angeles Sage. Harvey, L., 2018. Webinar: Talent management strategies in the GCC . Share and Discover Knowledge on SlideShare. https://www.slideshare.net/TheHRobserver/wb003-talent- management-in-the-gcc-pr-edit Ridley, M., 2021. How innovation works: and why it flourishes in freedom. New York: Harper Perennial. Lybrand, S. (2019). What is talent management? What Is Talent Management? https://www.linkedin.com/business/talent/blog/talent-acquisition/talent-management- business#:~:text=The%20professional%20goal%20of%20managing,and%20employees %20in%20an%20industry.

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Addressing Staff Recruitment and Retention Challenges in InnovateTech Solutions 10 Appendix 1 Project Proposal Form You may use the following form for your project proposal. Alternatively, you may use any other format you wish as long as the information requested in this form is captured. Student Name: Gigi Brezuica, Date: 7 th May 2023, Organisation name: Innovatetech Solution Type of organisation (limited, public, charity): Limited Current number of employees (size) :25 employees Products or services of the organisation: Computer accessories/IT Training The organization’s vision/mission: “To make it possible for individuals and companies to fulfil their potential all over the world. To assemble the world's knowledge and make it broadly usable and accessible.” A summary of the recruitment needs and concerns of the organisation: To determine the root causes of the company's recruitment and retention problems where by employees don’t stay for a long period of time and leave. The organisation is currently under staffed. Why you have selected this organisation: Because of the accessibility to staffs, ex-staffs and their constant recruitment advert. The key objectives (what you expect to achieve from the project): The primary goal of this project is to examine the organization’s difficulties in attracting and retaining qualified employees and to propose workable solutions to those difficulties.

Addressing Staff Recruitment and Retention Challenges in InnovateTech Solutions 11 What primary research will you carry out, and will you need to complete the OBC Research Ethics Approval Form? Interviews and questionnaires of current, former workers and prospective applicant. What secondary research will you carry out? Industry reports, scholarly articles, and case studies When will you submit the final project with your recommendations (What is the deadline?) 23 RD MAY 2023 Appendix 2 Consent Form for Research (Participant) Please indicate below if you give your consent for the following research to take place at your organisation. Yes Researcher: Gigi Brezuica Research topic: Addressing Staff Recruitment and Retention Challenges in Innovatetech Solution Details of the research: Name of Participant: Name of Participant ........ James Moses ....... … I hereby agree to the research requested above taking place. I understand that the research may start as soon as I have granted my request and continue until I withdraw my consent at any point in the future. Signed……James Moses……………………………………………………… Dated: ……20 th May 2023……………………….…………………………….

Addressing Staff Recruitment and Retention Challenges in InnovateTech Solutions 12 If you wish to withdraw your consent, please send an email to: ricky.entreprenor@gmail.com

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Addressing Staff Recruitment and Retention Challenges in InnovateTech Solutions 13 Appendix 3 Consent Form for Research (Organisation) Please indicate below if you give your consent for the following research to take place at your organisation. YES Researcher: Gigi Brezuica Research topic: Addressing Staff Recruitment and Retention Challenges in Innovatetech Solution Details of the research: Thank you for considering this request. Name of Organisation: ……………Innovatetech Solution Ltd………………………… Name of Representative ………Henry Onah…………………………. I hereby agree to the research requested above taking place at the above-named organisation. I understand that the research may start as soon as I have granted my request and continue until I withdraw my consent at any point in the future. Signed: Henry Onah Dated: 20 th May 2023 If you wish to withdraw your consent, please send an email to: ricky.entreprenor@gmail.com Appendix 4 Research Ethics Approval Form Section 1: Basic Details

Addressing Staff Recruitment and Retention Challenges in InnovateTech Solutions 14 Project title: Addressing Staff Recruitment and Retention Challenges in Innovatetech Solution Student name: ........... Gigi Brezuica .............................. Student ID number: ...OBC 20019623 ..... Programme: .... Business Management Foundation ........ Intended research start date: ... 17 th May 2023 ................ Intended research end date: ...... 23 rd May 2023 ............... Section 2: Project Summary Please select all research methods that you plan to use as part of your project: • Interviews: Yes • Questionnaires: Yes • Observations: • Use of Personal Records: Yes • Data Analysis: Yes • Action Research: • Focus Groups: Current and Former worker • Other (please specify): ............................................................................................................................................. ...............

Addressing Staff Recruitment and Retention Challenges in InnovateTech Solutions 15 Section 3: Participants Please answer the following questions, giving full details where necessary. Will your research involve human participants? YES Who are the participants? Tick all that apply: Ages 12-16: Young People aged 17–18: Adults: YES How will participants be recruited (identified and approached)? Recruitment of participants can take many different forms, but it typically entails providing key research details to prospective participants prior to enrollment in order to gauge their interest in and readiness to serve as research subjects. Describe the processes you will use to inform participants about what you are doing: Informed consent process which involves the 3 keys features (disclosing to potential subject the needed information, facilitating the understanding of what have been disclosed and finally promoting the voluntariness of decision about whether or not to participate). How will you obtain consent from participants? Will this be written? How will it be made clear to participants that they may withdraw consent to participate at any time? Yes it will be written and withdrawal consent properly spelt out. Studies involving questionnaires: Will participants be given the option of omitting questions they do not wish to answer? Yes: Yes No: If No, please explain why below and ensure that you cover any ethical issues arising from this.

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Addressing Staff Recruitment and Retention Challenges in InnovateTech Solutions 16 Studies involving observation: Confirm whether participants will be asked for their informed consent to be observed. Yes: Yes No: Will you debrief participants at the end of their participation (i.e., give them a brief explanation of the study)? Yes: Yes No: Will participants be given information about the findings of your study? (This could be a brief summary of your findings in general) Yes: YES No: Section 4: Data Storage and Security Confirm that all personal data will be stored and processed in compliance with the Data Protection Act (1998) Yes: YES No: Who will have access to the data and personal information? (the researcher) During the research: Where will the data be stored, and will electronic data be password protected? Yes every electronic data will be encrypt with password.

Addressing Staff Recruitment and Retention Challenges in InnovateTech Solutions 17 Will mobile devices such as USB storage and laptops be used? Yes: Yes No: If yes, please provide further details: The research has a well secured laptop that meet the research standard After the research: Where will the data be stored, and will electronic data be password protected? Yes, it will be stored in SSD (solid state disk) of the laptop which is very secured. How long will the data and records be kept and in what format? Data will be kept only for the length of the research which will be discarded via the proper discard process. Will data be kept for use by other researchers? Yes: No: No If yes, please provide further details: Section 5: Ethical Issues

Addressing Staff Recruitment and Retention Challenges in InnovateTech Solutions 18 Are there any particular features of your proposed work which may raise ethical concerns? If so, please outline how you will deal with these: No It is important that you demonstrate your awareness of potential risks that may arise as a result of your research. Please consider/address all issues that may apply. Ethical concerns may include, but are not limited to, the following: • Informed consent. There will be a proper documentation of the informed consent form and clearly outlined. • Potentially vulnerable participants. • Sensitive topics. This will be agreed on and properly secured • Risks to participants and/or researchers. Will always ensure that all risk for both parties are put in place and are well mitigated. • Confidentiality/anonymity. Observe the confidentiality procedures. • Disclosures/limits to confidentiality. • Data storage and security, both during and after the research (including transfer, sharing, encryption, protection). This will be dealt in a well laid down process • Reporting. Proper reporting processing will be observed. • Dissemination and use of your findings. Section 6: Declaration I have read, understood and will abide by the institution’s Research and Ethics Policy: Yes: Yes No:

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Addressing Staff Recruitment and Retention Challenges in InnovateTech Solutions 19 I have discussed the ethical issues relating to my research with my Unit Tutor if applicable: Yes: No: I confirm that to the best of my knowledge: The above information is correct, and this is a full description of the ethical issues that may arise in the course of my research. Name: ............................ Gigi Brezuica .............................. Date: ...................... 7 th May 2023 ......................... Please submit your completed form to: ............................................................................................................................................................ Sections 7 & 8 are to be completed by a member of the ethics committee Section 7: Stage One Approval The intended research has been approved by the ethics committee subject to the submission of signed consent forms from a sample of participants: Yes: No: Name: ................................................................................................................................................ ............ Date: ................................................................................... Section 8: Stage Two Approval The researcher has submitted signed consent forms from participants for the intended research: Yes: No:

Addressing Staff Recruitment and Retention Challenges in InnovateTech Solutions 20 The intended research has been approved by the ethics committee: Yes: No: Name: ................................................................................................................................................ ............ Date: ...................................................................................

1927_Gigi_Brezuica_BMFP_10586_1213472748

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