BSBPMG633 ASSESSMENT TASK 3

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Greenwich English College *

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541

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Management

Date

Nov 24, 2024

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pdf

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7

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BSBPMG633 Appendices and Templates Version 2.0, September 2023 Page 1 of 7 ASSESSMENT TASK 3 1. Create a Risk Management Plan Appendix 8 – Risk Management Plan Risk Consequenc es Severi ty Rating (0 – 5) Likeliho od rating (0 – 5) Risk rating (likeliho od x severity ) Risk strategies, treatment and control Person responsi ble Project delays due to unforeseen circumstan ces such as staff turnover or resource constraints. Potential financial losses due to extended project timelines. 4 3 12 - Identify and document key dependenci es and critical resources for each project. Program Manager (Komang ) - Economic downturn affecting revenue targets. - Reduced profitability, affecting the ability to achieve a 10% profit target. 4 2 8 - Monitor industry trends and adjust services accordingly. Operatio ns Manager (Donna Chishol m) - Lack of diversity and inclusivity initiatives causing issues with employee satisfaction - Employee disengagem ent, potential staff turnover. 3 3 9 Develop and implement a comprehen sive Diversity and HR Manager (Lisa Smith)
BSBPMG633 Appendices and Templates Version 2.0, September 2023 Page 2 of 7 and customer perception. Inclusion Strategy.
BSBPMG633 Appendices and Templates Version 2.0, September 2023 Page 3 of 7 2. Develop a program knowledge plan Appendix 9 – Program Knowledge Management Plan This plan includes: Rationale for viewing program planning and implementation as a learning process. program planning and implementation should be viewed as a continuous learning process to improve our effectiveness and efficiency in achieving program goals and objectives. Learning from both successes and failures is essential to enhance our future performance and adapt to changing conditions. A learning-oriented approach fosters innovation, employee development, and a culture of continuous improvement. The importance of capturing lessons learned from programs and projects and treating both successes and failures as learning opportunities (lessons learned). Capturing lessons learned is vital for: Identifying and avoiding past mistakes, reducing risks, and improving decision-making. Enhancing program performance, outcomes, and stakeholder satisfaction. Ensuring knowledge transfer and preserving institutional memory. Promoting a culture of accountability, transparency, and continuous improvement. Recommendations on how to capture lessons learned from the program/project. Establish a systematic lessons learned process involving all program stakeholders: Regularly review project and program performance and outcomes. Encourage stakeholders to document both successes and failures. Promote open and constructive discussions on lessons learned. Implement a documentation system that includes templates for capturing lessons learned. Create a culture where team members feel safe and encouraged to share their experiences and insights.
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BSBPMG633 Appendices and Templates Version 2.0, September 2023 Page 4 of 7 Encourage structured feedback mechanisms to gather insights from employees at all levels. Action plan for capturing lessons learned from relevant stakeholders. Conduct regular post-project or post-program reviews to assess achievements and setbacks. Identify key stakeholders to participate in these reviews, including program managers, project teams, and client representatives. Use structured templates and forms to collect information on lessons learned. Encourage participants to provide insights on what went well, what didn't, and potential areas for improvement. Facilitate open discussions and brainstorming sessions during review meetings. Document the lessons learned, and categorize them by project or program for future reference. Share the lessons learned within the organization, ensuring transparency and accountability. Sources of information on lessons learned. Post-project or program review reports. Stakeholder feedback and surveys. Project documentation and reports. Incident reports, if applicable. Program and project managers' reflections. Formal evaluations and audits. 2. Write an email bulletin to stakeholders Subject: Monthly Program Bulletin - Embracing Lessons Learned Dear Program Team,
BSBPMG633 Appendices and Templates Version 2.0, September 2023 Page 5 of 7 I hope this message finds you well. As part of our commitment to fostering a culture of continuous learning and improvement, I'd like to introduce our new monthly program bulletin, where we will share valuable insights, tips, and resources to enhance our collective knowledge and performance. For this month's bulletin, we've selected an informative article from Project Smart, titled "Lessons Learned: The Importance of Reflecting and Reviewing." You can access the article here: Read Article. Key Points from the Article: 1. Reflecting on Past Experiences: The article emphasizes the significance of reflecting on our past experiences, whether they were successful or challenging. It's through this reflection that we can extract valuable lessons and insights for future endeavors. 2. Continuous Improvement: By reviewing our practices and projects, we have the opportunity to identify areas where improvements can be made. This is essential for enhancing our efficiency, effectiveness, and overall performance. 3. Fostering a Learning Culture: The article highlights that organizations that embrace a culture of learning tend to thrive. Open discussions, sharing experiences, and encouraging team members to reflect on their work are key components of such a culture. 4. Applying Lessons Learned: Perhaps the most crucial aspect is applying the lessons we've gleaned from our experiences. It's not enough to document what went well or what didn't; we must actively integrate these insights into our future projects. Why Reflection and Review Matter: The ability to reflect on and review our practice is fundamental for several reasons: Enhancing Performance: It allows us to identify areas of improvement, make better decisions, and work more efficiently. Minimizing Errors: Reflecting on past mistakes helps us avoid making the same errors in the future, reducing risks and costs. Innovation and Growth: Learning from our experiences can lead to innovation and continuous growth. Strengthening Collaboration: Sharing lessons learned promotes teamwork and collaboration. Encouraging You to Reflect and Review:
BSBPMG633 Appendices and Templates Version 2.0, September 2023 Page 6 of 7 I encourage each one of you to make a habit of reflecting on your work regularly. Take a few minutes at the end of a project or task to consider what worked, what didn't, and what can be done differently next time. Share your insights with your colleagues, as it can lead to collective growth and innovation. By actively reflecting and reviewing, we contribute to the success of our program and the organization as a whole. Thank you for your dedication and commitment to our program. We look forward to sharing more valuable insights in the coming months. If you have any questions, feedback, or topics you'd like to see in future bulletins, please feel free to reach out. Wishing you a productive and learning-focused month ahead! Best regards, Komang 5. Write short report on your leadership Short Leadership Self-Evaluation Report As a leader, I have been fortunate to receive feedback from colleagues, team members, and stakeholders over time. This feedback has been instrumental in assessing my leadership style and identifying areas for improvement. Here is a brief self-evaluation report of my leadership, considering the feedback received: Leadership Evaluation: Over time, the feedback I've received can be summarized as follows: 1. Strengths: I have been recognized for my ability to communicate effectively, set a clear vision, and lead by example. My commitment to the team's success and willingness to listen and collaborate have been noted positively. 2. Areas for Improvement: Constructive feedback has highlighted areas such as delegation, time management, and adaptability. Some colleagues have mentioned that I could enhance my ability to empower team members and improve in handling unexpected challenges.
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BSBPMG633 Appendices and Templates Version 2.0, September 2023 Page 7 of 7 Self-Reflection: I take the feedback I've received seriously and see it as an opportunity for personal and professional growth. Leadership is an ongoing journey, and there is always room for improvement. It's important to recognize both my strengths and areas that need development. Improvement Strategies: To enhance my future leadership, I am committed to the following strategies: 1. Delegation: I will work on delegating responsibilities more effectively, empowering team members to take ownership of their tasks while providing necessary support. 2. Time Management: I will focus on improving my time management skills to ensure that I allocate sufficient time to critical leadership tasks and maintain a healthy work-life balance. 3. Adaptability: I will work on my adaptability to be more responsive to change, embrace innovation, and handle unexpected challenges with composure. 4. Continual Feedback: I will continue to seek feedback from my team and stakeholders to ensure that I remain aware of my progress and areas for improvement. Opportunities for Improvement: Several opportunities exist to help me make the improvements needed for future leadership: 1. Mentorship: Seeking mentorship from experienced leaders can provide valuable insights and guidance. 2. Training and Development: Participating in leadership development programs, workshops, and courses can enhance my leadership skills. 3. Peer Collaboration: Collaborating with peers and fellow leaders to share experiences and best practices can offer valuable perspectives. 4. Self-Reflection: Regular self-reflection, journaling, and setting personal goals can be powerful tools for self-improvement. In conclusion, my leadership journey is a continuous learning process. I value the feedback I have received and consider it an essential part of my growth as a leader. By addressing areas for improvement and seizing opportunities for growth, I am committed to evolving as a more effective and adaptable leader in the future.