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Nov 24, 2024

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Title: Supporting Employees Through Organizational Change: Work Psychology Recommendations for Managing Work Stress Executive Summary: This report focuses on the role of work psychology in helping organizations support employees during periods of organizational change, with a specific emphasis on addressing work stress. Organizational change is a common occurrence, but many change initiatives fail to deliver the desired results. This report provides a theoretical framework, a comprehensive literature review, and three practical recommendations to help organizations effectively manage work stress and enhance their employees’ well-being during times of change. Introduction: Organizational change is a constant and necessary part of modern business life. However, it often results in stress and uncertainty among employees. Research suggests that approximately 70% of change programs fail (Arnold et al., 2020). In this report, we will explore the role of work psychology in mitigating work stress during organizational change. Work psychology is crucial in understanding and addressing the psychological factors that impact employees during periods of change. This report will provide insights into the theories and literature relevant to work stress and organizational change. Overview of a Relevant Theory: To understand work stress in the context of organizational change, it is essential to delve into the Job Demand-Resource (JD-R) model. According to this theory, job demands and job resources interact to determine an individual’s level of work engagement and work-related stress (Bakker & Demerouti, 2017). During organizational change, employees often experience increased job demands, such as increased workload or uncertainty, which can lead to higher stress levels. Therefore, organizations must focus on providing appropriate job resources to buffer the negative effects of these demands. Literature Review: The literature review examines current research on work stress during organizational change. It highlights the following key findings: 1. Impact of Organizational Change on Work Stress: - Organizational change can lead to heightened stress levels among employees due to increased job demands, role ambiguity, and perceived threats to job security (Tetrick & LaRocco, 1987). - Employees who perceive support from their organization during change are more likely to experience lower levels of stress (Eisenbeiss et al., 2008).
2. Coping Strategies: - Employees use various coping strategies to deal with work stress during organizational change, such as seeking social support, engaging in problem-solving, and maintaining work-life balance (De Lange et al., 2004). 3. The Role of Leadership: - Effective leadership plays a critical role in reducing work stress during change. Supportive and transformational leaders can positively influence employees’ well-being and commitment to change (Eisenbeiss et al., 2008; Bass & Riggio, 2006). Conclusion: Organizational change is essential for maintaining competitiveness, but it often leads to work stress among employees. By understanding the JD-R model and the factors influencing work stress during change, organizations can take proactive steps to support their employees and improve the success rate of change initiatives. Recommendations: Based on the literature and theoretical framework, here are three recommendations for organizations to support employees during periods of organizational change: 1. **Leadership Training**: Provide leadership training programs to equip managers with the skills necessary to effectively lead during times of change. This training should emphasize the importance of supportive and transformational leadership styles, enabling leaders to provide emotional support, communicate transparently, and involve employees in decision-making processes. 2. **Employee Assistance Programs (EAPs)**: Implement or enhance EAPs that offer counseling and support services to employees experiencing stress or emotional difficulties during organizational change. Promote awareness of these programs to ensure that employees know where to seek help when needed. 3. **Change Communication Strategy**: Develop a comprehensive and clear communication strategy that keeps employees informed about the reasons for change, the expected impact, and the support mechanisms in place. Regularly update employees on the progress of the change initiative and encourage open channels of feedback and dialogue.
By implementing these recommendations, organizations can create a supportive environment that addresses work stress and promotes the well-being of employees during times of change. References: 1. Arnold, J., Randall, R., Patterson, F., Silvester, J., Robertson, I., Cooper, C., & Burnes, B. (2020). Work Psychology: Understanding Human Behaviour in the Workplace. Pearson. 2. Bakker, A. B., & Demerouti, E. (2017). Job demands–resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273-285. 3. Tetrick, L. E., & LaRocco, J. M. (1987). Understanding, prediction, and control as moderators of the relationship between perceived stress, satisfaction, and psychological well-being. Journal of Applied Psychology, 72(4), 538-543. 4. Eisenbeiss, S. A., Knippenberg, D. V., & Boerner, S. (2008). Transformational leadership and team innovation: Integrating team climate principles. Journal of Applied Psychology, 93(6), 1438-1446. 5. Bass, B. M., & Riggio, R. E. (2006). Transformational leadership (2 nd ed.). Psychology Press. 6. De Lange, A. H., Taris, T. W., Kompier, M. A. J., Houtman, I. L. D., & Bongers, P. M. (2004). The very best of the millennium: Longitudinal research and the demand-control-(support) model. Journal of Occupational Health Psychology, 9(3), 282-305.
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