BSBWOR502_Assessment3

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BSBWOR502

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Nov 24, 2024

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Assessment Task 3 BSBWOR502 Lead and manage team effectiveness Report Resolution of team performance issue How to maintained an open communication process between the team The open communication process is the most important so that all the team member need to maintain in the both verbal and non verbal communication, The verbal communication such as every team member need to speak to each other, we are not allow to be quite when conduct the team meeting and also the nonverbal communication which communicating without speaking such as in writing and body language is required for all parties to be able to express their ideas to one another such as conversation How you were able to initiate and maintain this communication process so that input from outside the team could contribute to team performance It is good that our team have the good communicate, we are not restricting the outside information as we know some are benefit with us and we also know that some are negative to use so that we always communication between the team member and discuss what is the advantage and disadvantage Describe your evaluation of team performance and rationale behind corrective actions in order to provide evidence of your knowledge of: 1. group behaviour to build team cohesion The group behavior is everyone always use the communication as speaking and body language to express their ideas even we are not in the same nationality but all of us tried to help each other and these lead to team cohesion and we have the group chat that we are not communicate only about the assessment but also the personal interesting to build the team relationship stronger 2. how to support team members to achieve goals through coaching, mentoring, training, etc . As we knew that we may have the difference of the knowledge so that we will communicate what are each member’s strength and weakness so that when someone strength in this area, they will help other who has weakness in this area. For example, Chan tuck good as e-mail writing and he is familiar to use e-mail communication in this daily life so that he conducted the training for other member 3. resolution techniques or strategies. Our resolution techniques are use the communication to discuss and share the ideas and use individual team member’s strength help other’s weakness to make the team stronger BSBWOR502 Lead and manage team effectiveness 1st edition version: 1 © 2015 Innovation and Business Industry Skills Council Ltd Page 1 of 7

Assessment Task 3 BSBWOR502 Lead and manage team effectiveness Describe corrective actions you have actually taken to ensure team goal/s are achieved. The corrective actions that we used in the last team meeting is training to enhance team member skills and to make the same understanding for team member to working together very well. The trainer would be team member who have the confident in that particular issue help and corrective other team member Third-party report Assessment 3 – Third-party report for candidate: Did the candidate provide you with information from manager? Y What was the information? She did provided team member information about what are make team member be good team working, she mentioned that we need to communicate between the team member Did the candidate help you to achieve goals by overcoming issues with achieving activities on performance plan? Y Describe how: Yes, she did help me when I was struck in some task as I didn’t understand what the e-commerce is about and he explained to me in the simply words that really made me more understand. BSBWOR502 Lead and manage team effectiveness 1st edition version: 1 © 2015 Innovation and Business Industry Skills Council Ltd Page 2 of 7

Assessment Task 3 BSBWOR502 Lead and manage team effectiveness Team member/observer’s name: Signature and date: Sutthinee Candidate’s name: Signature and date: Wanit Third-party report Assessment 3 – Third-party report for candidate: Did the candidate provide you with information from manager? Y What was the information? Yes, he is good at explanation and express his ideas so that he provide the evidence of his ideas to make me more understand what he were express Did the candidate help you to achieve goals by overcoming issues with achieving activities on performance plan? Y Describe how: Yes, he helped me to find out the answer of some area when I was conduct the training as I was not sure what the name we should put on the subjects of the e-mail to BSBWOR502 Lead and manage team effectiveness 1st edition version: 1 © 2015 Innovation and Business Industry Skills Council Ltd Page 3 of 7

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Assessment Task 3 BSBWOR502 Lead and manage team effectiveness make clearer understand Team member/observer’s name: Signature and date: Wanit Candidate’s name: Signature and date: Eknarin BSBWOR502 Lead and manage team effectiveness 1st edition version: 1 © 2015 Innovation and Business Industry Skills Council Ltd Page 4 of 7

Assessment Task 3 BSBWOR502 Lead and manage team effectiveness Third-party report Assessment 3 – Third-party report for candidate: Did the candidate provide you with information from manager? Y What was the information? She is good at writing so that she always take note for us therefore, the information that she provided for us is about the evidence of the minute meeting or the meeting note Did the candidate help you to achieve goals by overcoming issues with achieving activities on performance plan? Y Describe how: She really help a lot when we have some confuse and conflict between the team member she will help to clarify before the conflict getting bigger Team member/observer’s name: Signature and date: Eknarin Candidate’s name: Signature and date: BSBWOR502 Lead and manage team effectiveness 1st edition version: 1 © 2015 Innovation and Business Industry Skills Council Ltd Page 5 of 7

Assessment Task 3 BSBWOR502 Lead and manage team effectiveness Jirasak Third-party report Assessment 3 – Third-party report for candidate: Did the candidate provide you with information from manager? Y What was the information? She always ask or find the information outside of the team as he like to communicate with other so that if team member confused in particular issue, he asked other people and came with the solution Did the candidate help you to achieve goals by overcoming issues with achieving activities on performance plan? Y Describe how: Yes, as he has the knowledge so that when I don’t stand about what I should do next after other team member done and I have to work after them so she helped me to follow up Team Signature and date: BSBWOR502 Lead and manage team effectiveness 1st edition version: 1 © 2015 Innovation and Business Industry Skills Council Ltd Page 6 of 7

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Assessment Task 3 BSBWOR502 Lead and manage team effectiveness member/observer’s name: Jirasak Candidate’s name: Signature and date: Sutthinee BSBWOR502 Lead and manage team effectiveness 1st edition version: 1 © 2015 Innovation and Business Industry Skills Council Ltd Page 7 of 7

BSBWOR502_Assessment3

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