BSBHRM506
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BSBHRM501
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Management
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Nov 24, 2024
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Assessment Task One: Develop Recruitment, Selection and Induction Policies
and Procedures
Introduction
As our transport organisation is has over 700 employees, we need to ensure that all
of the employee have been recruitment as the step of the organisation and ensure
that the new employment have the base knowledge of the organisation
Definition of policies and procedures.
The Policies and procedures are designed to influence and determine all major
decisions and actions, and all activities take place within the boundaries set by
them. Procedures are the specific methods employed to express policies in
action in day-to-day operations of the organization. Together, policies and
procedures ensure that a point of view held by the governing body of an
organization is translated into steps that result in an outcome compatible with
that view
The importance of effective policies and procedures for recruitment,
selection, and induction activities
The effective policies and procedure is to ensure that employee have the
qualification as the position and that they have the basic knowledge of our
organisation
The policies and procedure
Identification of a vacancy
A vacancy is an employment position with a company, that has no current
occupant. Vacancies can occur in several ways. The most common way is
that an employee leave a position by promotion, demotion or termination.
Promotions can cause a chain reaction of vacancies as employees within an
organization promote in succession down the hierarchy. A demotion of one
person often causes the promotion of another person. Terminations can
cause a chain reaction of promotions if the vacancy is a management
position. Sometimes organizations create new positions, so these begin as
vacancies.
Vacancies are filled through some sort of selection process. The larger the
organization, the more formalized this process will be.
Preparing position statement and advertisement
The principal objective of organisation advertising strategy is to attract the
best applicants available in the most timely and cost-effective way.
The usual practice of organisation is to publicly advertise all vacancies.
Other
recruitment strategies may be considered, taking into account the nature of
the position and the market for similar roles.
An advertisement will specify the application process and requirements of the
position. If a position is advertised across two (2) levels, the advertisement
should clearly identify the requirements for appointment at each level.
Determine recruitment strategy
Selection will be based on merit, which is determined through an assessment
of an applicant's qualifications, experience, standard of work performance and
personal qualities relevant to the requirements for the position and relative to
the credentials and attributes of other applicants.
Recruitment Strategies that may be considered include, but are not limited to:
a)
External advertising
b)
Use of a search agency
c)
Internal advertising
d)
Appointment by secondment
e)
Direct appointment
f)
Application by invitation
g)
Appointment from eligibility list
h)
Application by expression of interest
Establish selection procedures
Selection committees as our human resource, supervisor of position and
manager or management level will be established to shortlist applications and
to interview and recommend applicants for employment.
They may vary in
size, depending on the situation and position.
The person constituting the selection committee will seek gender
representation and diversity of membership which has sufficient expertise in
the discipline area.
It will consist of persons who are equal or senior in rank
to that of the expected appointment.
The delegated officer will approve final
membership of the selection committee.
After the attributes of each of the candidates has been discussed by the
panel, if there is a some expressed doubt by both parties or no mutual
agreement can be reached, the candidates can be asked to come for another
interview or another advertisement can be placed. The final decision will be
made by the Senior management
Short Listing
When the advertisement closes, the relevant manager/selection panel
chairperson will access their all of the applications. Human Resources will
ensure that any hard copy applications are forwarded to the appropriate
person.
The short list should not be finalised until all members of the team are
satisfied that the most suitable applicants have been short listed.
Human resource may contact the short-listed applicants by telephone and
invite them to interview. An email may be sent to all short-listed applicants to
confirm the telephone conversation if desired. The human resource should
provide all short-listed applicants with the following information:
-
interview time and location and length of interview (you may wish to provide
directions or a map to assist applicants);
-
who the applicant should ask for on arrival;
-
names and titles of the selection panel members;
-
what documents the applicant should bring to interview; and
-
the interview format, including information about work sample tests etc, if
applicable.
Remember that this is also the time to find out if the short-listed applicant
requires anything to assist them through the interview process. Remember
that all contact with applicants and potential applicants will help build on the
notion of the agency as an employer of choice.
Selection methodology
In the event an interview is required, applicants may be interviewed either in
person or, where this is not possible or practicable, by telephone or video
conference.
Applicants should be asked similar core questions based on the requirements
for the position.
Supplementary questions may be asked to clarify issues or
to obtain further information deemed by the selection committee to be
relevant to identifying the best applicant.
Applicants will not be questioned in relation to age, gender, marital status,
pregnancy, family responsibilities, racial or ethnic origin, religious or political
affiliation disability status, sexual preference or transgender status, except
where the position is an identified position (that is, a particular characteristic
such as ethnic origin or language background is included in the selection
criteria).
In order to satisfy itself that an applicant with a known disability can meet the
inherent requirements of the position, the selection committee may explore
with the applicant any potential barriers to effective performance that could
arise out of the environment and examine feasible solutions. That is, the
selection committee may explore with the applicant the means to
accommodate their disability so that they can perform the core duties of the
position effectively. However, selection committees should be careful to
ensure that all questions are framed in terms of the requirements of the
position. It is not lawful to make a request for information about a disability
over and above that which is reasonably intended as a means of identifying
necessary adjustments.
Where the selection committee is uncertain about the suitability of an
applicant with a disability, either because of the nature of the disability or
restrictive barriers in the work place, advice should be sought from the
Manager, Diversity and Equity
and outside experts (such as the
Commonwealth Rehabilitation Service) in order to avoid the possibility of
making a decision which is discriminatory.
Applicants should be asked to confirm their referees and the relationship of
each, eg. the most recent supervisor relevant to the selection criteria.
Reference check
The human resource officer will complete the referee checks.
The organisation may make such other enquiries as it deems appropriate to
validate the selection process, provided that the applicant's current employer
shall only be contacted with the applicant’s consent.
Selection decision
Before authorising an offer of employment, the delegated officer will ensure
that all the requirements for recruitment have been satisfied.
Make offer
Human resource officer will make the official verbal offer, negotiate salary and
start date, and follow this up with the formal written offer. For senior
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appointments, the Human resource manager may make the offer of
appointment following consultation with the management.
Once all matters relating to the offer (ie. salary, commencement date etc)
have been negotiated, Human resource officer will send the formal offer or
letter of appointment to the successful applicant.
The letter of appointment will include details of the agreed remuneration
package and any special conditions.
The applicant must accept the offer in writing before commencing
employment at our organisation. The signed letter of appointment is returned
to the HR Officer.
Induction
Induction programs should be structured to ensure that each employee
receives the information they require when they start work. Our organisations
have a documented induction process that includes induction manuals and
copies of relevant policies and procedures.
It is important to ensure that you are aware of your organisation's induction
process before new employees start. By inducting your employees properly
you will find that they contribute more effectively to your team.
Each induction program should be specific to the needs of the organisation
and the new employee. However, the following is usually covered in an
induction program:
Introduction to team leader or direct manager
-
Performance standards and expectations of new employee
-
Work times
-
Introduction to team members
-
Team roles and responsibilities
-
Introduction to other employees
-
Organisational chart
-
Layout of office(s)
-
Security issues and access to the office
-
Safety procedures
Communication
The effective communication will be the written communication as the internal e-mail
and report, some of the communication as the consultant will conduct the meeting
the management.
Assessment Task Two: Develop a Strategy to Recruit, and Select Staff
Strategy to Recruit and selected staff
Information to be included in the job description
Heading information.
This should include job title, pay grade or range,
reporting relationship (by position, not individual), hours or shifts, and the
likelihood of overtime or weekend work.
Summary objective of the job
. List the general responsibilities and
descriptions of key tasks and their purpose, relationships with customers,
coworkers, and others, and the results expected of incumbent employees.
Qualifications.
State the education, experience, training, and technical skills
necessary for entry into this job.
Special demands.
This should include any extraordinary conditions
applicable to the job (for example, heavy lifting, exposure to temperature
extremes, prolonged standing, or travel).
Job duties and responsibilities.
Only two features of job responsibility are
important: identifying tasks that comprise about 90 to 95 percent of the work
done and listing tasks in order of the time consumed (or, sometimes, in order
of importance).
-
The first task listed should be the most important or time-consuming
one, and so on.
-
Employers can cover 90 to 95 percent or more of most tasks and
responsibilities in a few statements.
-
It’s more important to list what must be performed and accomplished
than how, if there is more than one way to do it. Being too specific on
how to accomplish a duty could lead to ADA issues when an employee
asks for an accommodation.
Approved by
The approval of the job description
Date of updated detail
The date the latest update the information
Information to be included in a job advertisement
-
Heading information.
-
Summary objective of the job.
-
Qualifications.
-
Special demands.
-
Job duties and responsibilities.
Required policies to be considered when advertising a vacant position
All recruitment advertising must be arranged by Human Resources. Recruitment of
continuing and fixed-term positions for more than six months will be through
advertisement, unless recommended otherwise by the relevant Delegate and
approved by the Director (Human Resources).
Online advertising is the organisation's preferred medium for advertising all positions.
Advertising in print media will only be offered in exceptional circumstances and must
be supported by a strong business case from the relevant Delegate to substantiate
the need. Human Resources will consider these requests on a case by case basis.
Employees are encouraged to share position vacancy information with their
professional networks through the use of electronic communication. Approval for any
associated costs must be gained in advance from the relevant Delegate. When
sharing position vacancy information, Employees should ensure that they are aware
of and comply with legislative obligations and the University's applicable policies and
procedures.
A field of applicants may be supplemented by inviting applications or referrals from
employment agencies or other sources after consideration of cost.
The Human Resources may recommend the use of an employment agency as a
means of external advertising.
Recruitment of a fixed term Employee for a period of six months or less does not
require advertisement. However, hiring areas are encouraged to contact Human
Resources to arrange advertising to attract a suitable field of applicants.
Legal requirements to be considered when advertising a vacant position
Sex Discrimination Act makes it unlawful to publish or display an advertisement that
indicates, or could reasonably be understood to indicate, an intention to discriminate
on the ground/s of
sex
marital status
pregnancy and/or
potential pregnancy
in the arrangements made for determining who will be offered a job, and
in the terms on which a job is offered, including remuneration, access to training,
promotion or transfer and dismissal or any other detriment.
This requirement extends to persons or corporations who don't actually publish or
display the advertisement or notice, but cause or permit it to be published.
The federal Sex Discrimination Act prohibits direct and indirect discrimination. Direct
discrimination occurs when a person is treated less favourably on the basis of their
sex, marital status, pregnancy or potential pregnancy. Indirect discrimination
concerns policies and practices which appear to be neutral but have the effect of
disadvantaging persons of one sex, or of a particular marital status, or
pregnant/potentially pregnant women. Sexual harassment is also unlawful.
List all the selection procedures to be followed according to the organisational
policy and legal requirements.
A selection panel will decide upon the appropriate selection methods to be used,
normally behavioural interviews supplemented by two oral reference checks for the
recommended applicant. Selection methods must be relevant to the position and may
also include presentations, work samples, and performance tests.
Local Governments need to be aware of the legislative provisions which impact on
the recruiting process. The City is subject to a combination of Commonwealth and
State laws which are outlined below: The relevant Commonwealth legislation
impacting on the recruiting process is the:
-
Fair Work Act 2009
-
Age Discrimination Act 2004
-
Human Rights and Equal Opportunity Commission Act 1986
-
Equal Opportunity for Women in the Workplace Act 1999
The relevant Western Australian legislation is the:
-
Local Government Act 1995
-
Equal Opportunity Act 1984
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It is important to be aware of the requirements of Section 5.40 in the Local
Government Act 1995 in relation to principles of recruitment of Local Government
employees.
List any two recruitment specialists who may assist you in recruitment.
Discuss what types of assistance they may be able to provide in this regard.
Recruitment Agencies can be an important component of your overall job search
strategy, as they may be aware of job leads that aren’t advertised elsewhere; they
actively seek job openings and employers approach them with job vacancies. Some
employers even have exclusive arrangements with certain Recruitment Agencies.
SKL
Our consultants bring over 40 years of actuarial recruitment experience in Australia,
across Asia Pacific and in the UK. Two of our consultants are Fellows of the Actuaries
Institute so we offer a depth of understanding of the work undertaken by actuaries as
well as the skills and knowledge they offer.
Based in the Sydney CBD we travel interstate on a regular basis. While our
immediate focus is Australia we will be expanding our services into New Zealand and
the Asia Pacific region.
Recruit2Retail Australia, their 3 simple roles
To assist Australia’s best retail businesses achieve their business goals by
connecting them to talented retail professionals
To assist talented retail professionals achieve their career goals by
connecting them to Australia’s best retail businesses
To always demonstrate professionalism and ethical conduct to our clients and
candidates
List all information to be provided in a contract letter.
Check what minimum entitlements apply to the position so you can fill in the relevant
sections in the template, including:
-
pay
-
hours of work
-
shift penalties and loadings
-
leave entitlements, and
-
termination of employment notice periods.
Minimum entitlements can come from a range of sources including industrial
instruments (e.g. an award or an enterprise agreement) and legislation, such as the
Fair Work Act 2009.
The contract letter including
1.
Position such as start date will be, The duties of this position are set out in the
position description.
2.
Probation
3.
Terms and conditions of employment
4.
Ordinary hours of work
5.
Remuneration
6.
Leave
7.
Your obligations to the employer
8.
Termination of employment
9.
Confidentiality
10. Entire agreement
Assessment Task Three: Design an Induction Training Program
Training program
Definition of induction training
After new employee have appointed someone to a position, you need to introduce
them to your business and their role. This process is called a staff induction.
Objectives of the induction training
-
Provide support information in the mist appropriate format
-
Employee acknowledge the roles and responsibilities
-
Build confidence about self and the organization
-
Assist the new employee to contribute to organizational success more quickly
Benefits to employer and employees
Staff or employees who are successfully introduced to the organisation, its values,
culture, people and acceptable working practices are more likely to stay in their roles
for a longer period.
A well-prepared and comprehensive induction program helps staff quickly understand
the responsibilities of their new role and your expectations of them.
It's important to communicate staffing changes, such as a new staff member starting
or an existing one changing roles, to other staff members. Existing staff can support a
new staff member throughout the induction process (e.g. by explaining key duties
and helping set up their workspace).
Inductions will vary depending on whether the staff member is new or they are an
existing staff member switching roles or returning from a long absence
Method(s)
Training and coaching
It is then helpful to consider who could support the effective implementation of the
induction process for a new employee and what role will they play within the
programme.
Highlighting someone in the department – say another employee who can partner or
coach the new employee in the early stages is really helpful for everyone concerned.
The role they take on will need to be clarified with them. It could include but not be
limited to:
Introducing each department team member
Providing a tour of the department and staff facilities
Explaining the workings of the department along with the departmental
systems, policies and procedures
Explaining the department safety policies and procedures such as fire
evacuation procedures, acquiring first aid treatment
Training core job related tasks
Taking the team member to lunch and tea/coffee breaks
Introducing the social aspects of the organisation
Online learning
We will use online learning modules to enable new team members to work through
the key information that needs to be covered in an interactive and interesting manner,
often including video footage and audio clips. Companies are becoming more
inventive with the medium of learning as a greater range of technology becomes
available
to
us.
Execution
The HR will provide the induction program such as employment offer, policies and
procedure and organization culture. Some of the part such as job role will be
responsible by their supervisor.
The resource will be internal resource, as the information from organization and
physical resource is the meeting room and projector, and handbook
Evaluation
Evaluation is the ensure that employee meet the objective of the training program
and the method is the conduct the performance review in the probation period.
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