EP transport scotland - task 1

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Nov 24, 2024

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Enterprise project assignment – task 1 Student Name Course Name – Course Code Due Date

Table of Contents Introduction ................................................................................................................................................. 2 Challenges/issues facing the organization ................................................................................................... 3 Analysis of Leadership model and Communication strategies ..................................................................... 3 Recommendations ....................................................................................................................................... 5 References ................................................................................................................................................... 5

Introduction The purpose of this assignment is to analyze a case study with a single interviewee (Martin Polland) and a single interviewer (Susan Barnes). The assignment primarily consists of writing a report that analyses organizational problems using the right techniques, assesses leadership and communication models and their impacts on organizational culture and employee performance, and makes suggestions for enhancing organizational performance. Challenges/issues facing the organization Organizations frequently experience a variety of problems that cause them to stagnate or stop growing and become profitable. The future of commercial operations is unknown, there are problems with technology, there are rules and regulations, there is an explosion of data, there are problems with financial management, and there are problems with customer service. Examples of appropriate techniques used to analyse these issues are SWOT analysis, Heptalysis analysis, PESTLE analysis, and MOST analysis tools. According to the case study featuring Martin and Susan, the SWOT analysis technique is the best choice for evaluating the success of their firm. For instance, the tool examines elements that affect an organization's success both within and outside (Fine, 2019). This tool was chosen because it may be used to evaluate a business or organization's performance early on before launching new initiatives. Three important organisational concerns are identified through a SWOT analysis: strengths, weaknesses, threats, and opportunities. Threats and opportunities include external forces, but weaknesses and strengths involve internal ones. Different effects on an organisation are caused by its strengths and limitations. Strengths for Transport Scotland in the case study include their extensive knowledge and expertise in science and technology, their communication skills for fundraising, their inventiveness, and their passion. It is true that Transport Scotland has a background in science and technology, and they will apply their inventiveness from that field to solve technical challenges like shifting production patterns. Similar organisational issues exist with Transport Scotland. Their shortcomings include having insufficient resources and expertise. We've noticed that the Transport Scotland organisation is in its early phases of development, thus it requires a sizable sum of money for company advertising and launching. Like that, because they are a little company, a few professionals are eager to work with them. Threats to Transport Scotland's organisation are also present. However, natural calamities like COVID-19 and influenza pose their biggest threat. Since the company will be required to limit the number of employees as a means of containing the spread of those pandemics, the pandemics are likely to severely impact the performance of their organisation by lowering their pace of production. Some employees will also be required to work from home, which may not be convenient for most of them. Finally, the company may take use of some chances like government financing, knowledge, and the covid-19 vaccine to combat the risks. Analysis of Leadership model and Communication strategies

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Over 10 different leadership models are available for a company to choose. The models include affiliate, bureaucratic, autocratic, democratic, laissez-faire, transformational, transactional, autocratic, democratic, and democratic models (Blog Home, 2021). According to the transformational leadership paradigm, a leader must have good communication skills with every member of the team, appreciate their expertise, and uphold organisational integrity. This leadership approach, according to which Transport Scotland respects one another and shares expertise and experience to advance the company and meet predetermined objectives, is pertinent to the case study. Transport Scotland engages in conversation with other business members to exchange knowledge on attaining their goals. Transport Scotland also does a good job at motivating other members with their vision, yet there is a chance that some members may start to disregard him when it comes to achieving goals. Another effective leadership style is transactional, which involves rewarding employees for completing certain tasks for the company. For instance, this aids a corporation in improving internal performance. According to the case study, Transport Scotland use this kind of leadership to motivate its workforce to put in extra effort and provide strong results for the company's biomanufacturing division. Autocratic leadership is yet another style of leadership used in organisations. For instance, this leadership style promotes authoritarian CEOs to base their decisions on their own theories when determining the best course of action for the company. Autocratic leaders often demand that their subordinates accomplish their tasks on schedule and without challenging their superiors. We can apply this leadership style to the case study since Transport Scotland gave its personnel tasks without asking them beforehand or getting their input. This leadership style, for instance, works well in situations when leaders must act swiftly and decisively inside an organisation. Transport Scotland uses this leadership style as a result primarily for making snap decisions. Another leadership style that is used in organisations is democratic. The employment of this leadership style, which is the antithesis of the autocratic style, involves collaboration and discussion with other team members on important choices. Since workers have the chance to voice their opinions on how the business is run, the democratic leadership model encourages innovation inside the company. For instance, in the case study, Transport Scotland makes use of this leadership style to boost employee innovation and produce positive results for the company. The Laissez-Faire model of leadership is the final one that the case study demonstrates. In this type of leadership, the manager often provides employees with the resources they need to operate the company and trusts them to complete tasks on their own. For instance, this leadership style could be dangerous since it might result in anarchy or conflict inside an organisation. Additionally, companies use a variety of communication techniques to ensure an efficient exchange of ideas and information. Active listening exercises, questioning, validating one's own comprehension of a situation, clarity, and the avoidance of absolutes are some of the techniques employed. Clarity communication entails speaking with each employee directly over the phone and via email. To maximise the likelihood of hearing each employee's perspective in each circumstance, a clear communication strategy establishes a purpose at the outset of the dialogue.

By discussing the organization's goals with workers via email and phone, a clear communication plan aids Transport Scotland in making decisions more quickly. Another effective communication technique is active listening, which emphasises nonverbal signs like nodding the head in agreement. For instance, this communication technique mandates that both employers and workers refrain from mentally formulating counter-agreements even when under intense inspection. Employers and workers can both benefit from using this communication technique to cut down on conversational interruptions. Verifying or evaluating your understanding is another communication tactic. This communication method, for instance, encourages staff members to repeat their knowledge in their own terms when speaking with others (Hartle et al., 2021). In an organisation, successful listening and communication depend on the confirmation of comprehension. Asking questions is another communication technique utilised in organisations. Employees must, however, use this communication technique to clarify any organisational issues they are unclear about by asking questions. In a discussion, asking questions usually offers light on what the speaker or employer is saying. Recommendations There are several suggestions that may be made to enhance an organization's performance. Employee development, performance data tracking, evaluation and appraisal, and renewal are a few examples of the recommendations. Development of employees According to this guideline, a company should manage its employees' expertise and experience in accordance with its objectives. The organization's objectives should be set in accordance with each employee. Employees can accomplish transitional tasks thanks to this circumstance, and businesses shouldn't disregard their workers. A business should provide guidelines for management analysis and human resource experts that focus primarily on the timeliness and calibre of work produced (Khan et al., 2021). To ensure that staff members are aware of the business's aims, executives should publicise their goals across the organisation. To make sure that workers are at ease while working for the company, a business should also concentrate on internal employee happiness. Employees should not only receive training but also instruction depending on their knowledge needs. Assessment and Evaluation According to this advice, a company should modify its organisational structure and certain of its performance procedures. A company should assess whether further personnel training and a change management strategy are required. The use of this advice will assist a company in bringing back former employees and working to improve performance inside the company (McNall & Foster, 2017). Employee remuneration should be a part of evaluations to encourage hard effort and improve organisational performance. Renewal

This suggestion emphasises that a company should consider its prior accomplishments. If earlier results were subpar, a company should identify the error that caused the subpar performance and promptly fix it. To understand how culture affects design decisions, an organisation should utilise models like the Organization Systems Design model (Hernaus, 2018). Since a well-functioning system and a strong management team are associated with improved performance in an organisation, it is important for that business to recognise and address systemic discrepancies.

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References Blog Home (2021). 12 Leadership Models That Can Define Your Style: Editorial Fine, L. G. (2019). The SWOT analysis: Using your strength to overcome weaknesses, using opportunities to overcome threats. Kick it. Hartle, S., Facchinetti, R., & Franceschi, V. (2021). Teaching communication strategies for the workplace: a multimodal framework. Multimodal Communication. Hernaus, T. (2018). Process-based organization design model: Theoretical review and model conceptualization. EFZG working paper series, (06), 1-17. Khan, S., Mishra, S., & Ansari, S. A. (2021). Role of organizational culture in promoting employee development: a review of literature. Linguistics and Culture Review, 5(S3), 585-595. McNall, M., & Foster-Fishman, P. G. (2017). Methods of rapid evaluation, assessment, and appraisal. American Journal of Evaluation, 28(2), 151-168.

EP transport scotland - task 1

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