Kaggle dataset (72)

Critical Analysis of a Case Study Student ID: Case study: Transport Scotland Word count: 3500

Critical Analysis of a Case Study 2 Table of Contents Introduction ................................................................................................................................ 3 Task 1: Strategy Report .............................................................................................................. 3 1. Background of Transport Scotland ..................................................................................... 3 2. Define drivers of change and outline external and internal pressure ................................. 4 3. Strategy and implementation of the strategy model ........................................................... 5 4. Change and change management ....................................................................................... 7 5. Conclusion .............................................................................................................................. 9 Task 2 ......................................................................................................................................... 9 Outcome of the new strategy .................................................................................................. 9 Introduction of the new product ............................................................................................. 9 Supporting notes ................................................................................................................... 10 Supporting notes ................................................................................................................... 13 Task 3 ....................................................................................................................................... 13 Reflection ............................................................................................................................. 13 Model of reflection ............................................................................................................... 13 Leadership and leadership model to lead a team .................................................................. 15 Brief summary of learning style ........................................................................................... 16 Leadership Development implication ................................................................................... 16 Relevant Key Leadership Skills ........................................................................................... 16 Personal and Professional Development Plan ...................................................................... 17 Conclusion ................................................................................................................................ 19 References ................................................................................................................................ 20

Critical Analysis of a Case Study 4 2. Define drivers of change and outline external and internal pressure Transport Scotland, an agency of the government in charge of overseeing and enhancing Scotland's transport network, must contend with several forces that are transforming that have an impact on its plans and methods of functioning. The "PESTEL analysis associated drivers" for the transformation conceptual framework have been properly used to explore the subject matter. He claims that the PESTEL model takes into account many sources of change and ranks them in order of significance. Transport Scotland functions in an ever-changing setting where development is affected by a number of internal and external variables ( Loffeld et al., 2022 ). According to the details in the case study of Transport Scotland, the most important forces that are driving transformation are listed below. External Factor Covid-19 pandemic: It is noted that the organisation has been significantly impacted by the COVID-19 outbreak. Transport Scotland was compelled by this outside element to adjust to remote working, and this presented difficulties including establishing IT resources for staff. This global epidemic has ramifications for traffic control as well as road construction, which have an impact on the travel sector. Financial issues: As a governmental organisation, Transport Scotland must work without financial restrictions. Martin points out that varying budgets, as well as financial difficulties, might be anticipated in the years to come ( Stedmon, 2023 ). This outside element may influence adjustments to project prioritisation and budget allocation. Political aspect: It is being emphasised that the company competes in a political environment where the political establishment frequently changes. Transitions in political leadership may have an impact on Transport Scotland's objectives, legislation, as well as decision-making processes. Internal drivers of change Organisational culture: The COVID-19 epidemic has altered the workplace culture of the organisation, creating internal demands for adaptation as well as the requirement for operational adaptability. Operation: The organisation must put procedures in place to increase efficiency as a result of internal demands for transformation brought on by reductions in staff efficiency and effectiveness.

Critical Analysis of a Case Study 5 Leadership style: In order to promote teamwork between workers as well as enhance consistency with organisational goals, adjustments to leadership style are necessary. For this change, effective leadership development and encouragement are crucial. Firm culture: Adjustments to organisational culture, such as new laws, laws and regulations, as well as policies, are intended to better align worker conduct with the company's ideals ( Milev et al., 2021 ). Worker satisfaction and achievement may both be improved by a good and encouraging culture. 3. Strategy and implementation of the strategy model A thorough plan that an organisation develops to accomplish its ultimate objectives and goals is referred to as a strategy. It entails making thoughtful decisions on the company's direction, route to take, and necessary resources. A structure for choosing options and taking activities in accordance with the company's goal is provided by the strategy. Current strategy Assuring secure, effective, as well as durable transportation networks constitutes a key component of Transport Scotland's present strategy. It also includes keeping up the system of key thoroughfares, dealing with weather-related issues, as well as reacting to decisions regarding politics as well as shifts in management. The environment is welcoming and open- minded, promoting employee engagement as well as education at all levels. Economic factors have an impact on how much money is allocated, and the company actively involves its personnel as well as shareholders. Assuring secure, effective, as well as durable transportation networks constitutes a key component of Transport Scotland's present strategy. It also includes keeping up the system of key thoroughfares, dealing with weather-related issues, as well as reacting to decisions regarding politics as well as shifts in management. The environment is welcoming and open- minded, promoting employee engagement as well as education at all levels. Economic factors have an impact on how much money is allocated, as well as the company is actively involved in its personnel as well as shareholders. Knowing the manner in which these drivers affect a company's planning and execution requires a critical evaluation of these factors. In order to understand the transport Scotland drivers of change PESTEL analysis has been conducted. Political Factor: The priorities, as well as budget distribution of the firm, can be strongly impacted by alterations in politics, modifications to governmental policy, as well as

Critical Analysis of a Case Study 7 Figure 1: PESTEL analysis (Source: Christodoulou & Cullinane 2019 ) 4. Change and change management The Kotter Change Management Model is a well-known framework that focuses on eight key steps for managing change within an organization. Here's a strategic change management plan for Transport Scotland using the Kotter Model: Develop urgency sense: Make everyone know why a change is necessary. Point out the difficulties and chances that Transport Scotland has to deal with in its operational setting. Use statistics as well as case studies to highlight the significance of the shift, including the COVID-19 effect, financial restrictions, as well as the changing nature of the public transit location. Develop effective coalition: Assemble a group of prominent people and essential agents of change across several Transport Scotland agencies (SHAH et al., 2023). Ascertain that the aforementioned steering coalition possesses the knowledge, standing, and capacity for leadership required to spearhead the reform process.

Critical Analysis of a Case Study 8 Form change vision: The firm needs to create an appealing as well as unambiguous vision that describes the goals for the change programme. Further, there is a need to create an objective interesting, compelling, and compelling on a personal level for everyone who participates. Interact with the vision: Create a thorough communication plan to explain the transformation objective to all stakeholders as well as staff. Employ a variety of ways to interact to guarantee that the vision is accepted, which includes meetings with the public, email messages, as well as visual assistance. Empowering Brad-based action: Eliminate roadblocks as well as restrictions that prevent staff members from accepting the change. Encouraging staff members to actively engage in the transformation procedure, offer ideas, and accept the accountability of their positions. Form short-term wins: Recognise as well as appreciate small victories and triumphs that show development and strengthen the will to make the necessary adjustments ( Akgün et al., 2019 ). Such initial accomplishments will raise spirits and offer verifiable proof of the advantages of the transformation endeavour. Manage gains as well as form more change: Make use of the enthusiasm created by recent successes to attack other important transformation efforts. Continuing to encourage and assist workers by giving them the tools, education, and guidance they require. Anchor innovative approaches: Lastly it is vital to make convinced that Transport Scotland's culture as well as processes are completely transformed by the improvements. Revise existing practices, policies, and guidelines to match the novel way of working. Empower the shift's administration to serve as an example of the standards expected as well as principles. Figure 2: Kotter 8step change management model (Source: SHAH et al., 2023)

Critical Analysis of a Case Study 10 Figure 3: Transport Scotland logo (Source: Self-created) Product Tagline: Navigating the Future, Sustainable Product description: The revolutionary mode of transport GreenRoute aims to transform the way individuals move in Scotland. It is more than simply a facility; it represents a dedication to long-term viability environmental stewardship, as well as offering commuters a more efficient method to go about the nation ( Sasidharan et al., 2022 ). Supporting notes Key features Eco-friendly route management: Modern algorithms are used by GreenRoute to provide the most environmentally conscious travel routes to feed consumers. GreenRoute reduces the environmental impact irrespective of whether one commutes by car, train, bus, bicycle, or foot. Real-time sustainable impact: Be knowledgeable regarding the way one travel decisions affect the world ( Brennan et al., 2019 ). One may contribute to the fight against global warming by using GreenRoute, which estimates as well as shows the decrease in carbon dioxide emissions.

Critical Analysis of a Case Study 11 Sustainable option: By selecting environmentally responsible modes of transportation, users may receive prizes. Such rewards are able to be exchanged for savings, gift cards, or donations to green charities. Visual Aspects of Logo The logo contains the company name and the new product to be launched has been formed in green colour to reflect the representing environmentally conscious travel as well as global connection. The vivid green hues stand for cleanliness and a commitment to the environment. Green route service Leaflet

Critical Analysis of a Case Study 13 Supporting notes Like numerous other transportation agencies, Transport Scotland has placed more of an emphasis on preserving the environment and cutting emissions of carbon. By enabling customers to choose environmentally responsible modes of transportation, GreenRoute completely complies with the aforementioned objectives ( Lyons & Marsden, 2021 ). This assists Transportation Scotland in achieving its sustainability goals while also making Scotland a greener place. Real-time data concerning the state of the natural world as well as carbon dioxide emissions throughout travel routes is of the utmost importance. It equips travellers with the knowledge that allows them to make wise judgements, particularly in inclement weather. A commuter workforce that is more knowledgeable as well as secure promotes Transport Scotland. Reducing the carbon impact of transport is among Transport Scotland's top priorities ( Aryanti & Adhariani, 2020 ). By providing environmentally favourable routes, lowering emission levels, and encouraging alternative transportation options, GreenRoute helps directly to achieve this goal. Leading change throughout an organisation entails more than just carrying out the original plan. The effectiveness of change projects frequently depends on the manner in which managers and supervisors support staff during the period of transition as well as assist them in adjusting to the fresh method of carrying out things. Task 3 Reflection Braun and Clarke (2019) describe the process of reflection as an objective assessment of someone's life experience in order to assist them in discovering strengths as well as faults. Someone must write in a way that is contemplative since it is going to assist them in learning new information and developing their abilities. Model of reflection Six steps make up Gibbs' Reflective Cycle, an organised framework for reviewing qualifications: The "description", "Feelings", "Evaluation", "Analysis", "Conclusion", and "Action Plan" (Adeani et al., 2020). I will make utilisation of this model to help me think

Critical Analysis of a Case Study 14 about the traits and abilities I need to acquire in order to achieve innovative improvement in modern organisations. Description: Throughout my professional career, there have been several occasions in which I have participated in or watched initiatives to bring about creative change inside organisations. These interactions have made me aware of the complexity of change projects and the demand for a certain set of abilities and attitudes. Feelings: Initially, whenever confronted with revolutionary shifts, I experienced a combination of enthusiasm and trepidation ( O’Gorman and Dillon-Robinson, 2021 ). It was exciting for me to fantasise about conducting things better to achieve better results, although I also worried about opposition, disappointment, as well as the difficulties of transformation. Evaluation: After a bit of deliberation, I realised that a few personality characteristics and skills are essential for the successful implementation of creative change in modern organisations. These consist of adaptability. In the corporate world, change is an inevitable constant, therefore it's important to be prepared to change with it if you want to remain successful and relevant. Effective interpersonal interaction is essential for outlining the necessity to make changes and winning support ( Marsden et al., 2020 ). Communication must be convincing, clear, as well as empathic. Innovation frequently entails getting past challenges, rendering problem-solving abilities essential. It's crucial to comprehend the way novel developments fit with an organization's larger objectives. Even I feel that managing cross-functional teams while encouraging cooperation is essential. I recognised that learning the fundamentals of change management as well as assisting people and organisations through transitions are crucial. Analysis: A thorough investigation has demonstrated that these abilities as well as practises are linked. As an example, teamwork and handling changes both need effective interaction. Parallel to this, flexibility, as well as problem-solving abilities works together hand in hand, in the process of dealing with unforeseen difficulties at the time of executing change ( Laig & Abocejo, 2021 ). Additionally, change management serves as a strategic undertaking that necessitates an awareness of the broader vision. Conclusion: I need to nurture as well as enhance these abilities in order to accomplish revolutionary change in a creative manner ( Tom et al., 2022 ). They constitute the cornerstones of an effective change management approach as well as can determine whether a change endeavour is productive or not.

Critical Analysis of a Case Study 16 Leadership and leadership model to lead a team Leadership involves the capacity to motivate, direct, as well as inspire others along a single objective or vision. It entails choosing a course of action, establishing priorities, promoting teamwork, and inspiring people to do their best. A variety of abilities and actions are needed for leadership, which ultimately depends on the surrounding circumstances as well as the individual's personality. My approach to leadership is "ISTJ (Introverted, Sensing, Thinking, and Judging)", according to my MBTI evaluation. ISTJ leaders tend to be organised, meticulous, as well as detail- oriented. They focus on coherence as well as organisation, relying on logic and reason ( Aryanti & Adhariani, 2020 ). I would use a transformative leadership approach to manage a group of people. Utilising a common goal, empowered teammates, stimulation of thought, and one-on-one assistance, transformational leaders encourage their workers. The team benefits from this strategy in terms of motivation, creativity, and personal development. Brief summary of learning style I have discovered that I learn best through visual means. Reading, which is located watching, and employing visual aids are the three ways I absorb best ( Loffeld et al., 2022 ). This choice has ramifications for the way I grow as a leader since I need to use greater amounts of imagery in my instructional and interpersonal strategies to more effectively motivate and inform my team. Leadership Development implication Interaction: Considering a visual learner style, I can be particularly adept at producing understandable and aesthetically pleasing demonstrations, graphs, or drawings to effectively communicate knowledge to my team. Training: I may include additional illustrations and practical examples in education and instruction for my staff as I know that I remember best as soon as I can "see" items. Visual problem addressing: Making complicated problems using drawings or flow diagrams could make them simpler for visual learners like me. This may assist the collective's planning process and solving issues.

Critical Analysis of a Case Study 17 Relevant Key Leadership Skills Key leadership Skills for transformational leadership style Proficiency (1 to 5) Interaction 4 Adaptability 3 Conflict management 4 Emotional Intelligence 3 Innovation 3 Personal and Professional Development Plan Skills Specific Measurable Achievable Relevant Timeline Adaptability When confronted with difficulties, continually search for fresh ideas and tactics to help you lead more flexibly (Lyons 2021) . By the spanning six months, I am going to have effectively implemented a minimum of two fresh tactics in dealing with unforeseen difficulties or modifications . - Participate in seminars on managing change and flexibility. - Look for guidance from an administrator who is renowned for their versatility. - When in team Materials for training, guidance from coaches, awareness of oneself tests, and practise time. 6 months

Critical Analysis of a Case Study 19 Conclusion In light of external developments it can be concluded that, Transport Scotland has proven to be resilient and adaptable. The organisation is well-equipped to handle the difficulties and uncertainties offered by an ever-changing exterior context attributable to its alignment with its fundamental values, investments in its employees, and the development of strong management. The organisation has the ability to fulfil its goal of providing Scotland with reliable and secure transit services on the solid basis provided by its strategic analysis as well as change administration strategy.

Critical Analysis of a Case Study 20 References Adeani, I. S., Febriani, R. B., & Syafryadin, S. (2020). Using GIBBS’reflective cycle in making reflections of literary analysis. Indonesian EFL Journal , 6 (2), 139-148. Retrieved from: http://journal.uniku.ac.id/index.php/IEFLJ/article/download/3382/2034 [Retrieved on: 7.10.2023] Akgün, E. Z., Monios, J., Rye, T., & Fonzone, A. (2019). Influences on urban freight transport policy choice by local authorities. Transport Policy , 75 , 88-98. Retrieved from: https://www.sciencedirect.com/science/article/am/pii/S0967070X18305468 [Retrieved on: 7.10.2023] Aryanti, C., & Adhariani, D. (2020). Students’ perceptions and expectation gap on the skills and knowledge of accounting graduates. The Journal of Asian Finance, Economics and Business (JAFEB) , 7 (9), 649-657. Retrieved from: https://www.researchgate.net/profile/Desi- Adhariani/publication/344126293_Students'_Perceptions_and_Expectation_Gap_on_t he_Skills_and_Knowledge_of_Accounting_Graduates/links/5f5399d2a6fdcc9879ce2 ac5/Students-Perceptions-and-Expectation-Gap-on-the-Skills-and-Knowledge-of- Accounting-Graduates.pdf [Retrieved on: 7.10.2023] Booth, J., Coldwell, M., Müller, L. M., Perry, E., & Zuccollo, J. (2021). Mid-career teachers: A mixed methods scoping study of professional development, career progression and retention. Education Sciences , 11 (6), 299. Retrieved from: https://www.mdpi.com/2227-7102/11/6/299/pdf [Retrieved on: 7.10.2023] Brennan, M., Scott, J. C., Connelly, A., & Lawrence, G. (2019). Do music festival communities address environmental sustainability and how? A Scottish case study. Popular Music , 38 (2), 252-275. Retrieved from: https://eprints.gla.ac.uk/166676/7/166676.pdf [Retrieved on: 7.10.2023] Christodoulou, A., & Cullinane, K. (2019). Identifying the main opportunities and challenges from the implementation of a port energy management system: A SWOT/PESTLE analysis. Sustainability , 11 (21), 6046. Retrieved from: https://www.mdpi.com/2071- 1050/11/21/6046/pdf [Retrieved on: 7.10.2023] Fountas, G., Fonzone, A., Olowosegun, A., & McTigue, C. (2021). Addressing unobserved heterogeneity in the analysis of bicycle crash injuries in Scotland: A correlated