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Ethical Dilemma Facing Robert Manning
Robert Manning, the manager of a SportsMax retail store in Chicago, is
confronted with an ethical dilemma rooted in the process of constructing and
presenting the operational budget. This moral conflict centers around the
potential temptation to manipulate or inflate budgeted profit figures in an
attempt to increase his chances of securing a bonus. SportsMax employs a
bonus structure that rewards store managers for surpassing budgeted profit
targets, inadvertently introducing a challenging ethical predicament. Robert
might feel compelled to overstate sales revenue or underestimate costs in his
budget, all in the hopes of making it easier to exceed the budgeted profit
threshold and claim the bonus
Ethical practices and motivation
As the president and CEO of SportsMax, there are several ethical
strategies that can be adopted to encourage Robert Manning to present an
accurate operating budget:
Clear Ethical Standards
: The establishment of explicit ethical guidelines for
the budgeting process is imperative. The management should emphasize the
significance of honesty, transparency, and integrity in all financial planning
efforts (Gartenstein, 2016).
Diversify and reassess Bonus Metrics
: Reevaluate the bonus structure to
incentivize managers beyond just surpassing budgeted profits. Emphasize
rewards for other key performance indicators that reflect responsible
management, including customer satisfaction, inventory control, and cost
management (Freedman, 2019). Reassess the bonus structure to ensure it does
not inadvertently encourage unethical actions. Bonuses should be based on
holistic store performance, encompassing customer satisfaction, operational
efficiency, and ethical conduct (Gartenstein, 2016).
Training and Development:
Investing in managerial training and
development programs is essential. This prepares store managers to create
budgets that are both pragmatic and precise. The management should stress the
importance of budget accuracy and financial planning integrity (Sherman, 2019).
Regular Auditing:
Implement a robust audit mechanism to validate
budgeted figures against actual performance. Regular audits act as a deterrent
against unethical behavior and offer opportunities for process enhancement
rather than punitive actions (Freedman, 2019).
Open Communication
: Promote open and honest communication between
the executive team and store managers, including Robert Manning. Encourage
managers to express any challenges, constraints, or uncertainties in the
budgeting process so that they can be addressed collectively (Sherman, 2017).
Ethical Recognition
: Recognize and reward ethical behavior alongside
financial performance. The management should spotlight examples of
managers, such as Robert Manning, who have displayed ethical conduct in
budgeting. Acknowledgment and incentives should be offered for adhering to
ethical standards and providing accurate budget submissions (Sherman, 2019).
By implementing these measures, the president and CEO can cultivate a
work environment where ethical budgeting is highly regarded and integral to the
company’s success. This approach fosters a culture of integrity, transparency,
and trust, ultimately benefiting SportsMax, its workforce, and stakeholders.
References
Gartenstein, D. (2016, October 26). Budgeting ethics. Small Business – Chron.com.
https://smallbusiness.chron.com/budgeting-ethics-
47002.html
Sherman, F. (2017, November 21). Accounting ethics & cash accounts. Small Business – Chron.com.
https://smallbusiness.chron.com/accounting-
ethics-cash-accounts-34964.html
Sherman, F. (2019, November 5). Business ethics for a finance manager. Small Business – Chron.com.
https://smallbusiness.chron.com/business-ethics-
finance-manager-20490.html
Freedman, J. (2019, January 28). What is an ethical issue in financial accounting? Small Business – Chron.com.
https://smallbusiness.chron.com/ethical-
issue-financial-accounting-57889.html
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