Mediation13

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Kenyatta University *

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MANAGERIAL

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Management

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Nov 24, 2024

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docx

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5

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1 Discussion and Reflection Week Thirteen University of the Cumberland's Shreya Kalgave 22 nd November 2023
2 Reflection In Chapter 17, the focus on Employee Stakeholders and Workplace Issues provides a comprehensive exploration into the critical dynamics that revolve around the role of employees within an organization. One aspect that caught my attention is the emphasis on considering employees as stakeholders. This perspective aligns with contemporary views in organizational management, recognizing that employees are not just resources but integral contributors to the overall success of a business. Acknowledging employees as stakeholders highlights the significance of their engagement, satisfaction, and well-being in achieving organizational goals. The chapter delves into workplace issues, shedding light on organizations' complexities and challenges in managing their workforce effectively. It addresses various dimensions of workplace issues, from diversity and inclusion to employee rights and well-being (Carroll et al., 2017). Exploring these issues is crucial in the context of the evolving nature of work environments, emphasizing the need for organizations to adapt and foster positive workplace cultures. Moreover, the chapter's insights into strategies for managing workplace issues offer practical guidance for organizational leaders. It provides a framework for addressing challenges related to employee relations, diversity, and ethical considerations. Including real- world examples and case studies enhances the practical applicability of the concepts discussed. This enriches the theoretical understanding of employee stakeholder management and equips readers with tangible approaches to navigate the complexities of the contemporary workplace. In conclusion, Chapter 17 effectively navigates the intricate landscape of employee stakeholders and workplace issues, offering a well-rounded perspective that blends theoretical foundations with practical insights. Recognizing employees as stakeholders and exploring
3 workplace challenges contribute to a holistic understanding of contemporary organizational dynamics (Carroll et al., 2017). Graduate Level Response Alternative dispute resolution (ADR) is crucial in resolving conflicts in various settings, including the workplace. Mediation is an efficient approach for addressing employee due process concerns among the different forms of ADR. The voluntary and collaborative nature of mediation encourages open communication between conflicting parties. This open dialogue is essential for understanding each party's perspectives, interests, and concerns, laying the groundwork for a mutually agreeable resolution ( Stitt, 2016). In a mediation process, a neutral third party, the mediator, facilitates discussions and guides the parties toward finding common ground. Voluntary participation in mediation ensures that both the employer and the employee actively engage in the resolution process, fostering a sense of ownership over the final agreement. Unlike more adversarial approaches such as litigation or arbitration, mediation empowers the parties to craft their solutions, often resulting in more sustainable and customized outcomes ( Moore, 2014). Confidentiality is a hallmark of mediation and a critical factor in its effectiveness. The discussions during mediation are typically private and not disclosed in subsequent legal proceedings. This confidentiality creates a safe space for parties to express themselves without fear of reprisals, encouraging more candid and open communication. It also allows for exploring creative solutions that might not be possible in a more formal or public setting (Carroll et al., 2017). Furthermore, mediation is known for its efficiency and cost-effectiveness. Legal proceedings, such as litigation, can be time-consuming and expensive for both parties. Mediation offers a quicker resolution, helping save time and reducing prolonged disputes'
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4 financial burden. Mediation's more streamlined and collaborative nature often results in a faster resolution than traditional legal processes ( Shamir, 2016). In conclusion, mediation emerges as the preferred choice for employee due process in the workplace due to its emphasis on open communication, voluntary participation, confidentiality, efficiency, and cost-effectiveness. The principles of mediation align to foster a positive and collaborative work environment, ensuring that conflicts are addressed constructively while preserving ongoing relationships between employers and employees (Carroll et al., 2017).
5 Reference Carroll, A. B., Brown, J., & Buchholtz, A. K. (2017). Business & Society: Ethics, Sustainability & Stakeholder Management. Cengage Learning Moore, C. W. (2014). The mediation process: Practical strategies for resolving conflict . John Wiley & Sons. Shamir, Y. (2016). Alternative dispute resolution approaches and their application. Stitt, A. (2016). Mediation: a practical guide . Routledge.