Learner Workbook SITHKOP015 V4.v1.0

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SITHKOP015 Design and cost menus Learner Workbook
Table of Contents TABLE OF CONTENTS________________________________________________________________________1 UNIT INTRODUCTION________________________________________________________________________3 A BOUT T HIS R ESOURCE _______________________________________________________________________3 A BOUT A SSESSMENT _________________________________________________________________________4 ELEMENTS AND PERFORMANCE CRITERIA_______________________________________________________6 FOUNDATION SKILLS________________________________________________________________________8 PERFORMANCE AND KNOWLEDGE EVIDENCE____________________________________________________9 P ERFORMANCE E VIDENCE ______________________________________________________________________9 K NOWLEDGE E VIDENCE _______________________________________________________________________9 ASSESSMENT CONDITIONS___________________________________________________________________12 PRE-REQUISITES___________________________________________________________________________13 UNIT OVERVIEW___________________________________________________________________________14 TOPIC 1 - EVALUATE MARKET TRENDS AND IDENTIFY TARGET MARKETS._____________________________15 I DENTIFY CURRENT CUSTOMER MARKET BASED ON PAST AND CURRENT SALES PERFORMANCE ________________________15 Current customer market________________________________________________________________15 Use past and current sales performance to identify current market_______________________________15 A NALYSE CURRENT CUSTOMER PROFILE AND FOOD SERVICE PREFERENCES _____________________________________17 Analyse the current customer profile_______________________________________________________17 Analyse the current food service preferences________________________________________________17 Products, service styles and quality expectations that meet market requirements___________________18 S OURCE INFORMATION ON CURRENT AND EMERGING FOOD SERVICE TRENDS AND CUSTOMER PREFERENCES ______________21 Sourcing information on current and emerging food service trends and customer preferences_________21 E VALUATE MARKET TRENDS FOR RELEVANCE TO ORGANISATIONAL SERVICE STYLE AND CUISINE _______________________26 Evaluating market trends________________________________________________________________26 I DENTIFY TARGET MARKETS BASED ON THE NATURE , STYLE AND LOCATION OF THE OPERATION _______________________28 Target market_________________________________________________________________________28 Identify target markets__________________________________________________________________28 TOPIC 2 - DEVELOP MENUS__________________________________________________________________31 E VALUATE FOOD SERVICE PREFERENCES OF TARGET MARKETS AND CREATE MENUS TO MEET MARKET NEEDS AND PREFERENCES _31 Evaluate food service preference of target markets___________________________________________31 Create menus to meet the market needs and preferences______________________________________31 D EVELOP MENUS TO PROVIDE BALANCED VARIETY OF DISHES FOR THE STYLE OF CUISINE ___________________________33 Develop menus with variety for the cuisine__________________________________________________33 S EQUENCE MENU ITEMS ACCORDING TO MENU REQUIREMENTS ____________________________________________35 Sequencing menu items_________________________________________________________________35 Menu requirements for sequencing________________________________________________________35 A NALYSE OPERATIONAL CONSTRAINTS WHEN DESIGNING MENUS ___________________________________________37 Operational constraints_________________________________________________________________37 Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 1
Analysis of constraints for menu design_____________________________________________________37 TOPIC 3 - COST MENUS FOR PROFITABILITY_____________________________________________________39 I TEMISE PROPOSED COMPONENTS OF THE INCLUDED DISHES ______________________________________________39 Itemise all components__________________________________________________________________39 C ALCULATE PORTION YIELDS AND COSTS OF INGREDIENTS ________________________________________________40 Portion yields_________________________________________________________________________40 Calculate ingredient cost________________________________________________________________41 D ETERMINE NET PRODUCTION COSTS OF MENU ITEMS __________________________________________________42 D ETERMINE REQUIRED PROFIT MARGIN AND CALCULATE SELLING PRICE TO ENSURE MAXIMUM PROFITABILITY _____________45 Required profit margin__________________________________________________________________45 Profit margin amount and example________________________________________________________46 A SSESS COST - EFFECTIVENESS AND PROFITABILITY OF PROPOSED DISHES TO FORM A MENU WITH BALANCED YIELD __________48 M AKE REASONABLE COST ADJUSTMENTS TO ENSURE PRICE - COMPETITIVE MENUS ________________________________50 Making cost adjustments to menu items____________________________________________________50 TOPIC 4 - WRITE MENU CONTENT_____________________________________________________________54 W RITE MENUS USING TERMINOLOGY APPROPRIATE FOR THE MARKET AND ORGANISATIONAL SERVICE STYLE ______________54 Writing menus using terminology appropriate for the market___________________________________54 Write menus using terminology appropriate to the service style_________________________________55 F OLLOW REQUIRED MENU ITEM NAMING CONVENTIONS FOR THE STYLE OF CUISINE ______________________________57 P RESENT SEQUENCE OF SERVICE ON PRINTED MENUS FOR EASE OF CUSTOMER READING ___________________________64 The sequence of service_________________________________________________________________64 U SE ACCURATE AND INNOVATIVE DESCRIPTIONS THAT PROMOTE THE SALE OF MENU ITEMS ._________________________66 Use accurate descriptions________________________________________________________________66 Use innovative descriptions that promote the sale of items_____________________________________66 SUMMARY________________________________________________________________________________68 REFERENCES______________________________________________________________________________69 Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 2
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Unit Introduction This resource covers the unit SITHKOP015 Design and cost menus. This unit describes the performance outcomes, skills and knowledge required to design profitable menus for all types of cuisines and food service styles. It requires the ability to identify target markets for the organisation, design menus to meet market preferences, price menu items and to monitor and evaluate the success of menu performance. The unit applies to hospitality and catering organisations and to those people who operate independently and are responsible for making a range of operational and strategic decisions. This includes senior catering managers, and sous, head and executive chefs. The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication. Release 1 About This Resource This resource brings together information to develop your knowledge about this unit. The information is designed to reflect the requirements of the unit and uses headings to makes it easier to follow. You should read through this resource to develop your knowledge in preparation for your assessment. At the back of the resource are a list of references where information has been sourced. As a student it is important to extend your learning and to search out textbooks, internet sites, talk to people at work and read newspaper articles and journals which can provide additional learning material. Your trainer may include additional information and provide activities, PowerPoint slide presentations, and assessments in class to support your learning. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 3
About Assessment Throughout your training we are committed to your learning by providing a training and assessment framework that ensures the knowledge gained through training is translated into practical on the job improvements. You are going to be assessed for: Your performance and knowledge using written and practical activities that apply to a workplace environment The foundation skills required to perform the job role Your ability to apply your learning to the workplace Your ability to recognise common principles and actively use these on the job You will receive an overall result of Competent or Not Yet Competent for the assessment of this unit. The assessment is a competency based assessment, which has no pass or fail. You are either competent or not yet competent. Not Yet Competent means that you still are in the process of understanding and acquiring the skills and knowledge required to be marked competent. The assessment process is made up of a number of assessment methods. You are required to achieve a satisfactory result in each of these to be deemed competent overall. All of your assessment and training is provided as a positive learning tool. Your trainer/assessor will guide your learning and provide feedback on your responses to the assessment. For valid and reliable assessment of this unit, a range of assessment methods will be used to assess practical skills and knowledge. Your assessment may be conducted through a combination of the following methods: Written Activities Case Studies Observation of practical tasks Short answer questions Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 4
Third Party Reports The assessment tool for this unit should be completed within the specified time period following the delivery of the unit. If you feel you are not yet ready for assessment, discuss this with your trainer/assessor. To be successful in this unit, you will need to relate your learning to your workplace. You may be required to demonstrate your skills and be observed by your assessor in your workplace environment. Some units provide for a simulated work environment, and your trainer and assessor will outline the requirements in these instances. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 5
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Elements and Performance Criteria Elements describe the essential outcomes. Performance criteria describe what needs to be done to demonstrate achievement of the element. 1. Evaluate market trends and identify target markets. 1.1. Identify current customer market based on past and current sales performance. 1.2. Analyse current customer profile and food service preferences. 1.3. Source information on current and emerging food service trends and customer preferences. 1.4. Evaluate market trends for relevance to organisational service style and cuisine. 1.5. Identify target markets based on the nature, style and location of the operation. 2. Develop menus. 2.1. Evaluate food service preferences of target markets and create menus to meet market needs and preferences. 2.2. Develop menus to provide balanced variety of dishes for the style of cuisine. 2.3. Sequence menu items according to menu requirements. 2.4. Analyse operational constraints when designing menus. 3. Cost menus for profitability. 3.1. Itemise proposed components of the included dishes. 3.2. Calculate portion yields and costs of ingredients. 3.3. Determine net production costs of menu items. 3.4. Determine required profit margin and calculate selling price to ensure maximum profitability. 3.5. Assess cost-effectiveness and profitability of proposed dishes to form a menu with balanced yield. 3.6. Make reasonable cost adjustments to ensure price-competitive Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 6
menus. 4. Write menu content. 4.1. Write menus using terminology appropriate for the market and organisational service style. 4.2. Follow required menu item naming conventions for the style of cuisine. 4.3. Present sequence of service on printed menus for ease of customer reading. 4.4. Use accurate and innovative descriptions that promote the sale of menu items. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 7
Foundation Skills This section describes the language, literacy, numeracy and employment skills essential to performance in this unit but not explicit in the performance criteria: Reading skills to: read and interpret documents about food service trends, customer profiles and preferences, and market preferences. Writing skills to: write comprehensive and creatively expressed menus and product descriptions to explain menu dishes and promote sales. Numeracy skills to: interpret market statistics when calculating the cost of producing dishes for menus calculate mark-ups and selling price for profitability compare menu items based on their anticipated yield, budgetary constraints and profitability. Learning skills to: continually research and source information on current and emerging food service trends and synthesise this information for menu updates. Problem-solving skills to: consider all operational constraints and develop menus that can be realistically delivered by the organisation. Initiative and enterprise skills to: initiate the development of new menus to meet changing customer demands. Planning and organising skills to: access and sort all information required for menu planning and to coordinate a timely and efficient menu development process. Technology skills to: use computers and software programs to cost and document menus. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 8
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Performance and Knowledge Evidence Performance Evidence To demonstrate competency, a candidate must meet the performance criteria of this unit by: source and evaluate information on current and emerging food service trends, customer preferences and target markets and use to inform menu design outlined below develop and cost one menu from each of the following menu types based on the above information: o à la carte o buffet o degustation o table d’hôte develop the above four menus demonstrating: o current and emerging food service trends o methods and formulas for calculating portion yields and costs from raw ingredients o desired profit margins and mark-up procedures o summary of menu costings. Knowledge Evidence To be competent in this unit, a candidate must demonstrate knowledge of: techniques for sourcing information on food service trends and market preferences range of current and emerging food service trends relating to: o contemporary eating habits o cultural and ethnic influences o major festivals and events o media influence Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 9
o seasonal influences o social media sources of information on: o market statistics o customer profiles and preferences o products, service styles and quality expectations that meet market requirements financial operating costs for hospitality and catering organisations, including: o consumables o food and ingredients o labour o wastage methods and formulas for calculating portion yields and costs from raw ingredients: o food cost percentage o budgeted sales price o standard measures o standard yield tests o GST addition and subtraction different types and styles of: o menus o food outlets o food service influence of seasonal products and commodities on menu content and price naming conventions and culinary terms for a variety of cuisines formats for and inclusions of menus presented to customers: o legible text Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 10
o format matched to customer type o presented in format that is easy to read methods to gain feedback on menu performance: o qualitative: social media customer surveys customer discussions staff discussions and meetings o quantitative: sales data methods of analysing sales mix and profit performance of menu items: o menu engineering analysis o sales data. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 11
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Assessment Conditions This section describes the language, literacy, numeracy and employment skills essential to performance in this unit but not explicit in the performance criteria: Skills must be demonstrated in a business where menus are designed or costed. This can be: an industry workplace; or an industry-realistic simulated environment. Assessment must ensure access to: commercial information: o financial data and budgets for the operation of a hospitality industry businesses product information: o purchase specifications o commodity price lists o recipes costs of food supply for food service businesses internet access for research spreadsheet and word processing programs for menu costing and writing. Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors and: have achieved the Certificate III or Certificate IV in Commercial Cookery, or Certificate III or IV in Catering Operations, or Certificate III or IV in Patisserie, or their successors; or o hold a trade certificate as a cook or chef or equivalent; and o have worked in industry for at least three years where they have applied the skills and knowledge of this unit of competency. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 12
Pre-Requisites This unit must be assessed after the following pre-requisite unit: SITHKOP010 Plan and cost recipes Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 13
Unit Overview Welcome to the unit SITHKOP015 Design and cost menus. This unit describes the performance outcomes, skills and knowledge required to design profitable menus for all types of cuisines and food service styles. It requires the ability to identify target markets for the organisation, design menus to meet market preferences, price menu items and to monitor and evaluate the success of menu performance. The unit applies to hospitality and catering organisations and to those people who operate independently and are responsible for making a range of operational and strategic decisions. This includes senior catering managers, and sous, head and executive chefs. The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication. In this unit you will learn how to: Evaluate market trends and identify target markets Develop menus Cost menus for profitability Write menu content Let’s begin! Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 14
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Topic 1 - Evaluate market trends and identify target markets. Identify current customer market based on past and current sales performance The current customer market for the menu that is to be created will need to be identified based on past and current sales performance. Current customer market The current customer market is a description of the characteristics of the customers based on the food choices that they make. The current customer market may be described using: Preferences Demographics Use past and current sales performance to identify current market The past sales performance refers to the performance of historical menus over time. The current sales performance refers to the performance of the dishes on the menu that is currently in place within the organisation. When using past and current sales performance to identify the customer market it is important to analyse: Times of day that different performance occurs Menu items that sell well Combinations of items that sell well Total spend of the customer Price of each of the items that perform well Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 15
Characteristics of the items that do not perform well The above information can be used to understand the activity of the current market and therefore the types of items that may sell well on a new menu. Q UESTION / ACTIVITY 1. List three (3) types of information that can be used to identify the current market for menus. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 16
Analyse current customer profile and food service preferences A good understanding of the current customer profile should be obtained from analysis to make sure that the current customer profile and food service preferences are able to be determined. Analyse the current customer profile The current customer profile is a set of characteristics that can be used to describe the customer. This information can be observed using collection of local area market data and observation and discussion with current customers. Information that can be used to build a customer profile includes: Location of home Location of work Reason for coming to the restaurant Times of day visiting If visiting during business or recreational hours Time spent in the organisation Types of items that are purchased Age Income Cultural factors Family status Any other information that can be used to better understand the customer All of the above information should be assessed and then profiles of the range of different customer types should be created. This information can then be used to make sure that the new menu has items that would suit the current customer base. Analyse the current food service preferences Current food service preferences of customers refer to the types of service the customer prefers and this can be determined by assessing: Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 17
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Dine in Take away Items selected Time spent in restaurant Types of items purchased This information can be used to understand the preferences of the customer in terms of the service types they prefer. If all of the items that are selling are items that can be cooked quickly then this is the type of menu items that should dominate the menu for example. Techniques for sourcing information on food service trends and market preferences There are a range of techniques that can be used to source information on food service trends and market preferences and these may include: Analysis of past and current performance Tracking of times that customers enter and leave the premises Talking to customers Collecting information on surveys Reading industry trend articles and information Discussing options with suppliers and other restaurants Seeking formal market consultation Products, service styles and quality expectations that meet market requirements When writing menus it is important to consider the products, service styles and quality expectations that meet market requirements. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 18
Products may refer to: Dishes Types of food available Take home food Take away food Accompaniments Drinks Service styles will vary from simple cafes and takeaway to formal fine dining and everything in between. It is important to consider the suitability of the menu items for the style of organisation to make sure that the menu will suit the establishment. Quality expectations may include: Menu selection Authenticity Quality of fresh ingredients Portion sizes Cooking styles Level of health When writing meus it is important to consider all of these factors to make sure that suitable decisions are able to be made. Q UESTION / ACTIVITY 2. List three (3) techniques that can be used to collect market preferences and food service trends. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 19
3. List four (4) pieces of information that could be used to build a customer profile. 4. Give an example of a product that may be included on a menu. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 20
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Source information on current and emerging food service trends and customer preferences When preparing to design and cost a menu a range of information should be sources on current and emerging food service trends and customer preferences. This is important in making sure that your establishment will be appealing to customers based on current expectations. Sourcing information on current and emerging food service trends and customer preferences A range of information will need to be collected on current and emerging or new trends in types of customer service and customer preferences. These may be relating to: Style Level of formality Food options Diet options Ways that food is served Information on trends and preferences can be sourced from: Media Industry bodies Suppliers Other restaurants Customers Marketing professionals Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 21
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Range of current and emerging food service trends relating to: There are a range of current and emerging food service trends that relate to different items and these are explained in the headings below. Contemporary eating habits Contemporary eating habits refer to the ways that modern customers like to consume food and the types of food they like to consume. These trends may relate to: Diet Societal expectations Preference Income Contemporary eating habits may include: Purchasing take home dinners Quick and casual food that can be served quickly New demographics enjoying fine dining Keto, paleo and other diet trends Farm to plate Sustainable options Cultural and ethnic influences There are a range of cultural and ethnic influences that drive trends and this may be due to: Location of birth Migration to Australia An increase in the availability of new ingredients Changes to food knowledge Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 22
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Trends relating to cultural and ethnic influences may include: Halal Kosher Veganism Vegetarianism Different cultural foods trending at a time Major festivals and events Major festivals and events can result in temporary or longer terms trends in dining and service styles. It is important to be aware of these factors and incorporate them in the menu development as appropriate. Major festivals and events may include: Ramadan Christmas Easter Day of the dead Mardi Gras Media influence The media results in a range of influences for food trends and this can be due to: Advertising Sharing of internet trends Highlighting the foods of different cultures Talking about new ingredients Discussing the health benefits of certain ways of eating Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 23
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Seasonal influences Seasonal influences may result in different trends and this may relate to: Weather patterns Food availability Cultural norms Expectations of customers Social media Social media will influence a lot of food trends and this will be due to: Trending videos Influencers Set trends Different cultures being on trend Writing a menu that meets the current trends will result in menu items that are more appealing and easily recognisable which can help with sales. Q UESTION / ACTIVITY 5. List three (3) sources of information that can be used to identify trends. 6. How can writing a menu aligned with trends help? Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 24
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Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 25
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Evaluate market trends for relevance to organisational service style and cuisine The market trends that have been recognised will need to be evaluated for relevance to service style and the cuisine that is to be served. Evaluating market trends Market trends will need to be evaluated to make sure that they are able to be understood and then applied to the current menu in a meaningful way. Evaluation of current trends will involve: Collection of information Assessment of information Determining how the trend will fit in with the current organisation Determining how the trend will fit with the service style Determining how the trend will fit the cuisine It is important to make sure that information relating to trends is assessed to see how the trend could be applied within the service style. The service characteristics of the organisation should not be negatively impacted on by the application of trends. It is important to make sure that trends are considered for the specific cuisine type and adapted or selected based on these aspects. Sources of information on: There are a range of sources of information that can be used when assessing and evaluating trends and these are explained in the following headings. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 26
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Market statistics Market statistics are numerical data on the market that the menu will be written for, these are able to be obtained from: Bureau of statistics Marketing agencies Market insights Media Customer profiles and preferences Information on customer profiles and preferences is able to be obtained from: Facebook Google Marketing organisations Focus groups Surveys Market insights Q UESTION / ACTIVITY 7. List the steps required for evaluating trends for inclusion in menus. 8. Give an example information source for market statistics. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 27
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Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 28
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Identify target markets based on the nature, style and location of the operation Target markets will need to be identified based on the nature, style and location of the operation that the menu is to be written for. Target market The target market is the portion of the total market that the organisation will target with their menu and related advertising. Target markets are defined by a range of characteristics that enable them to be targeted using products and advertisements. Identify target markets The target market for the menu will need to be identified so that the menu is able to be written in a way that will appeal to the target. The nature and style of the organisation will define the target and this may be due to a range of factors, see the following examples: A fish and chip shop may target people in a demographic area and may also be targeted at specific age or family groups. A fine dining restaurant may be targeting higher income earners and people with a genuine interest in food. An Indian restaurant may be targeting families and the local Indian population. The location of the organisation will define the target and this may be due to the people that live and work in the area and then the percentage of that population that is the target of the organisation. The target market can be identified by developing customer profiles that represent the different customers that the organisation expects and then defining a range of information about them. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 29
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Once the profile has been developed it is important to understand the percentage of the total market that the target is, this will help to understand if the needs are very specific or more general and will help with menu construction and creation. Different types and styles of: Personnel that are designing and costing menus should be aware of the different types of the following. Menus There are a range of different types of menus that may be written and these are explained below: A la carte: An a la carte menu has a range of items that will be cooked and served when they are ordered. Types of a la carte menus include breakfast, lunch, dinner and dessert. Set menu: A set menu is a menu type of menu where there will be little or no selection is required and the items will be served to all guests. Examples are degustation and banquet. Static menu: A static menu may be written for a buffet or other service type where there will be no cooking required at the time of ordering, another example is for take home prepared meals. Food outlets There are a range of different food outlets that menus may be developed for and these include: Restaurants Take away shops Cafés Food stores Tuck shops Canteens Pubs Food service There are different types of food service and these include: A la carte Banquet Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 30
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Buffet Degustation Food services may be divided by: Formality Type Style Q UESTION / ACTIVITY 9. List two (2) types of food outlets that menus may need to be written for. 10. How can the target market be identified? Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 31
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Topic 2 - Develop menus Evaluate food service preferences of target markets and create menus to meet market needs and preferences Food service preferences of target markets will need to be evaluated and menus that meet the market needs and preferences will need to be evaluated. Evaluate food service preference of target markets The food service preference of target markets refers to the manner in which the target markets like to be served. This can relate to: Level of formality Speed Ambience Atmosphere Design Types of food choices made based on service The food service preferences of the target markets can be collected using market research and then evaluated or assessed to develop a better understanding of the information that has been collected. Create menus to meet the market needs and preferences Once the food service preferences of the target markets has been evaluated it is important to include these items in the menu as along as the style and nature of the organisation and the cuisine are taken into consideration. For example if the food service preference is that the items will be served quickly and are suitable for freezing and reheating at home then menu items should reflect this. If the food service Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 32
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preference is that the food is healthy, fresh and quick then there should be a majority of options on the menu that align with this. Q UESTION / ACTIVITY 11. How can the food service preferences of the target market inform the menu creation? Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 33
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Develop menus to provide balanced variety of dishes for the style of cuisine Menus should be developed to provide a balanced variety of dishes for the style of cuisine. Develop menus with variety for the cuisine A good menu should appeal to the varied tastes and requirements of the different target markets and then as many of the individuals within that target as possible. The best way of doing this is to make sure that there is enough variety in the menu. The cuisine that is used within the organisation will need to be researched to make sure that the various options that can be presented within it are able to be understood. Menus should contain options that are: Light Heavy Vegetarian Have different types of proteins Have different cooking styles Have different combinations of ingredients It is important to list all of the possible dish options that are to be selected from and then to make selections on all items by comparing and contrasting them against each other. Menus should have combinations of dishes that work well together and that appeal to the different dietary, cultural and preferential requirements of the target markets. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 34
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When completing this task it is important to consider the different targets you have and then to make sure that there are a range of suitable dishes for each. Q UESTION / ACTIVITY 12. List three (3) variations that may need to be covered on a menu. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 35
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Sequence menu items according to menu requirements The menu items will need to be sequenced according to menu requirements so that the menu is easy to read and user friendly. Sequencing menu items Menu items will need to be put into an order on a menu so that the items can be logically and simply selected from. This is known as menu sequencing. Consider how difficult it would be to read a menu if it was in alphabetical order. Menus should be sequenced according to: Order of selection and consumption Logic The style of the menu Menu requirements for sequencing The menu requirements for sequencing will vary depending on the style of the restaurant and the food service and in some cases the cuisine. In most cases a menu will be sequenced in order of eating for example: Appetisers Entries Mains Sides Desserts Other menus may have additional categories based on sharing the items and children’s menus for example. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 36
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If a menu is large it may also be separated by the type of cooking or dish characteristics for example sections may include: Wok tossed Noodles Paste Seafood It is important to consider if the cuisine has any traditional or contemporary requirements as well. Once the menu has been sequenced the dishes should be placed on the menu in a way that makes them easy to find. Q UESTION / ACTIVITY 13. List three (3) factors that may impact on the sequencing of the menu. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 37
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Analyse operational constraints when designing menus Operational constraints should be analysed when designing menus to make sure that the menu items are reasonable and feasible. Operational constraints Operational constraints refer to limitations that apply to the organisation based on what it is able to achieve. The dishes that a menu can have may be limited by: Chef capabilities and skills Size of the team Kitchen infrastructure Storage facilities Equipment Cost of operations Analysis of constraints for menu design When analysing the constraints that apply to menu design it is important to make sure that each dish is able to be prepared and stored with the resources that are on hand. It is also important to think about service times and to make sure that at full capacity all of the items on the menu would be able to be served at the required quality within the required timeframe. If the menu is too large and complex or contains requirements that the organisation cannot support then it is not fit for purpose and will need to be changed. Consultation with the kitchen personnel may need to be completed and it is important to make sure that the required number of each dish will be able to be served at one time by the kitchen as well. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 38
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Q UESTION / ACTIVITY 14. List three (3) factors that may be operational contains that impact on menu development. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 39
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Topic 3 - Cost menus for profitability Itemise proposed components of the included dishes A menu must be profitable for it to be suitable for a commercial establishment. It is important to make sure that the prices that can be charged will cover the costs of the items and any overheads and profits that are required by the organisation. Itemise all components The first step in costing menus is to work out what is include in each of the dishes. This can be achieved by: Assessing standard recipes Making dishes for testing Considering all elements of dishes Considering the measure of each element Itemised components will include: Main item Sauces Accompaniments Garnishes Q UESTION / ACTIVITY 15. List the components of the menu items will need to be assessed so that the inclusions in dishes are understood. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 40
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Calculate portion yields and costs of ingredients Calculate portion yields and cost of ingredients to commence the costing portion of the menu. Portion yields The portion yield refers to the amount of the item that will be used for each portion. Once this has been determined then the itemised costs for each ingredient can be determined. The portion yield refers to the amount of food that will be prepared using the amount of raw ingredients that were purchased. The formula for calculating the portion yield is “As purchased weight – wastage = End product weight” Standard measures Standard measures refer to the standard amounts of dishes that will be served. Standard measures will be set by the organisation but will be influenced by customer preference, expectation and the price that is to be charged. See the following example standard measures: Food type Standard measure Steak Main 200 Steak large 300 Steak small 150 Risotto 300 Pasta 250 Vegetables 150 Sides 150 Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 41
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Calculate ingredient cost Once the portion amount has been determined the standard recipes can be assessed to make sure that the cost of the ingredients for each dish are able to be identified. If a recipe will cost 10.00 to make and it makes one portion then this is the ingredient cost. An itemised list of all ingredients and amounts will then need to be used to determine the cost of each of the ingredients in a portion. Information from suppliers will need to be accessed to make sure that accurate prices are used. It is important to consider bulk purchasing and the increase of costs over time in the cost of the dish. Q UESTION / ACTIVITY 16. What information will be needed from supplier to cost ingredients. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 42
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Determine net production costs of menu items The net production cost of menu items refers to the amount of food items that will need to be purchased in order to create the item. This will need to be determined so that the other food calculations can be completed so that the end price of the item can be identified while maintaining profitability in the organisation. The net food cost will include: Food items used to create the dish The net cost can be identified by determining the: Cost of a standard recipe The number of portions in a standard recipe The cost of a standard recipe can be determined by: Itemising the food items used Costing each food item Identifying the amount of each item used Adding the above together Methods and formulas for calculating portion yields and costs from raw ingredients: There are a range of methods and formulas that are used for calculating portion yields and costs from raw ingredients and these are explained in the headings below. Food cost percentage The food cost percentage is the allowable cost that can be applied to the food portion of the dish. This means that the percentage will have overheads and profits added to it in order to achieve the final sales price. Most restaurants will set their own food cost percentage and this is usually between 25 and 25 % of the final sale price of the dish. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 43
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So if a dish costs $20.00 and the allowable food cost is 25 % then the dish can cost 5$ in food. The formula for calculating this is Dish cost x food cost percentage = net food cost. Budgeted sales price The budgeted sales price refers to the amount that the item will be sold for. So if the budgeted sales price is $20.00 and the allowable food cost is 25% then the food cost must be under $5 for the dish to be reasonably sold at the budgeted sales price. Standard measures The standard measures will be used to identify the amount of food that will be served in each portion. This enables the exact net food cost to be determined. It also allows the recipe yield in terms of portion sizes to be calculated. Standard yield tests A standard yield test involved the cooking of an item in order to determine the true amount of yield that will be obtained at the end of the procedure. The yield test will determine the percentage of the original weight that is achieved once the trim or loss and wastage has been removed. The standard yield test formula is Yield % = Total weight – Wastage / Original weight. GST addition and subtraction All menu items in Australia must have GST included and so it is important to be able to add and subtract GST. Add GST using this formula: Cost /10 and then Cost plus 10%. So if an item is $20.00 then / 10 to determine the GST amount which is $2.00 and then add that to the $20.00 to obtain a GST inclusive price of $22.00. If you are trying to determine the GST amount that is already incorporated then you will need to complete this equation. Cost/11 = GST portion. Then Cost – GST portion. So if a dish is $20.00 then the equation is 20/11 = 1.82. $20.00 – 1.82 = $18.18. Q UESTION / ACTIVITY 17. What is the purpose of a yield test? Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 44
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18. How can the net production cost of a dish be identified? Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 45
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Determine required profit margin and calculate selling price to ensure maximum profitability The required profit margin for a dish is the amount that will need to be added onto the net food costs in order to make sure that the operating costs and a profit are built into the dish. Required profit margin The required profit margin will be the amount that must be added onto the dish price once all operating costs have been taken into consideration. Financial operating costs for hospitality and catering organisations There are a range of financial operating costs for hospitality and catering organisations and these are explained in the following headings. Consumables Consumables are items that are not food but that will be used up during the cooking and serving process. Examples of consumables are: Take away containers Glad wrap Packaging Single use items Food and ingredients The food and ingredients must be factored into the menu costing as the food cost and will include all items that needed to be purchased in order to produce the yield required. Labour Labour refers to all of the staff that are required to operate the venue for the entire cooking and serving process. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 46
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Wastage An amount of wastage will be built into the price to allow for adjusted yields and also errors and mistakes. Profit margin amount and example In most cases this will be 30% and this is based on the following assumptions: Food cost 25% Operating costs and overheads 25% Consumables and extras 10% GST 10% Profit 30% Different organisations may specify different requirements and it is important to identify and understand these factors so that correct costing and pricing is able to be applied. These figures should be used to calculate the selling price. For example: Food cost $5 Overheads $5 Consumables and extras $2 GST $2 – added on end Profit $8 This will achieve a dish price of $22.00 (note the GST is added at the end once the other calculations are completed to make sure that the percentage is 10% of the total. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 47
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Q UESTION / ACTIVITY 19. List three (3) operating costs that may need to be taken into consideration. 20. What is a typical profit margin that will be added? Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 48
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Assess cost-effectiveness and profitability of proposed dishes to form a menu with balanced yield The cost-effectiveness and profitability of the proposed dishes will need to be assessed to form a menu with a balance yield. Not all dishes will be equal in terms of profit margin. Some dishes may be quite high and this is usually the case for vegetarian dishes or accompaniments or sides, while main dishes may have a little less profit margin but still be important for the overall menu. Another factor is to consider that in menu costing usually there is a cost price that will be applied to most dishes before they are constructed. This means that a restaurant will generally charge a certain amount for mains and sides and entrees for example. This cost amount will usually be based on the service style of the organisation and the amount that the customers are willing to pay. The dish cost will be worked backwards from this amount and then the menu costing will be completed to make sure that all of the items are cost effective and that the menu is balanced with usually: 25% high profit items 50% standard profit items 25 percent lower profit items It is important to make sure that the menu has most items that are popular as the items with high or standard profit and that the other items will be purchased in a balanced manner. This can usually be done using pricing and selection of suitable items. The purpose of this is to make sure that overall the menu will be profitable and that the commonly ordered items will be balanced in terms of profit. All dishes on the menu will need to be evaluated to make sure that they are cost effective and therefore are able to be included in the menu. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 49
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The overall yield of the menu will need to be assessed to make sure that it is balanced and that when people order typical selections from it the restaurant will make a profit as planned and expected. Q UESTION / ACTIVITY 21. What should be considered when assessing the yield of the menu? Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 50
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Make reasonable cost adjustments to ensure price- competitive menus A range of reasonable cost adjustments may need to be made to ensure that the menu that is presented it price competitive. Making cost adjustments to menu items Once all items have been selected and suitable prices have been set using standard costing equations it may be necessary to alter either: The cost of food The cost applied to the dish In theory all dishes would be charged according to the cost formula of the organisation. But it is important to make sure that the prices of the organisation remain competitive and within the expectations of customers. If a dish costs too much it is important to reduce the food costs so that the dish is able to be charged at a reasonable rate. Food costs can be reduced by: Changing ingredients Changing amount of ingredients Changing garnishes If a dish seems to be desirable enough as it is to charge a higher price than the charging prices may be adjusted to make sure that the items are profitable. A balance of low, medium and high cost dishes is recommended on a menu to allow for suitable selections to be presented to different people. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 51
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Influence of seasonal products and commodities on menu content and price Seasonal products and commodities should always be used as items will be cheaper when in season and this provides the organisation with the possibility of sharing a cost saving with customers or achieving a higher than average profit margin. Methods to gain feedback on menu performance: There are a range of methods that can be used to gain feedback on the performance of the menu and these are explained in the headings below. Qualitative: Qualitative methods are those that explain rather than provide numbers or ratings. Examples of qualitative feedback methods include: Social media: Facebook and Instagram can be used to obtain the reviews and options of customers relating to the menu. Customer surveys: Customer surveys are documents that contain a series of questions that can be used to gain understanding of the customer experience relating to menus. Customer discussions: Customer discussions involve talking to the customer to obtain an understanding of their option relating to items. Staff discussions and meetings: Staff discussions and meeting can be used to assess the observations and interactions they have had with customers. Quantitative: Quantitative methods of feedback collection collect feedback in the form of numbers and data, an example of this is: Sales data Sales data can be used to see overall menu performance and the performance of different dishes and combinations of dishes that may be purchased. Methods of analysing sales mix and profit performance of menu items: Personnel should be aware of methods of analysing the sales mix and profit performance of menu items and methods to do this are explained in the following headings. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 52
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Menu engineering analysis Menu engineering analysis is the process of using food costs and sales data together to group menu items into the following categories: 1 It is important to have menu items that are either plow horses and stars in a good balance or preferably with more stars than plow horses. Dogs and puzzles should be re-engineered or removed. Sales data Sales data can be used to assess the performance of menu items and trends can be produced using this data. Q UESTION / ACTIVITY 22. List three (3) methods that can be used to assess the performance of menu items. 1 https://www.crunchtime.com/hubfs/Imported_Blog_Media/MENU-ENGINEERING-ANALYSIS-CHART_final- 3.jpg Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 53
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23. List thee (3) things that could be adjusted on a dish to make it more cost competitive. 24. Explain the influence of seasonal products and commodities on menu content and price. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 54
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Topic 4 - Write menu content Write menus using terminology appropriate for the market and organisational service style Menus should be written using appropriate terminology for the market and the service style. Writing menus using terminology appropriate for the market A menu is a piece of marketing material that the organisation will use to communicate its products to the customer. Just like all marketing items this should be tailored to the needs of the market. It is important to consider: Demographics Income Geographical location Family status Cultural and linguistic backgrounds Religion Further information that may impact on terminology for the market will include: Trends Other organisations in the area Businesses and residents that customers come from Industry standards It is important to select terminology that will suit the customers and this may be: Traditional Casual Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 55
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Formal Local Country of origin for the food items Write menus using terminology appropriate to the service style Different terminology may be appropriate depending on the service style. For example a formal fine dining restaurant will select formal foreign and traditional terminology that may be decorative and trend based. A street food vendor may choose very casual and colloquial terms. A family restaurant is likely to select terminology that is simple and plain and explains portions and items directly. Formats for and inclusions of menus presented to customers: There are a range of formatting and inclusion requirements that should be considered when preparing menus and these are explained in the following headings. Legible text All text that is included on a menu will need to be legible so that it is easy to read. Consider font size and the level of light in the restaurant when selecting a suitable text. Format matched to customer type Format may be casual or more formal and this will depend on the customer preference and expectation. An Asian restaurant with a very large menu may separate items into boxes and list the basic names of dishes while a formal degustation in a fine dining setting may be eloquently written on a large piece of paper with detailed descriptions. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 56
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Presented in format that is easy to read Make sure that the menu is easy to read and formatted appropriately so that customers are able to read and understand the inclusions. Always double check the format to ensure its suitability once the items are complete. Q UESTION / ACTIVITY 25. What should be considered when formatting a menu? 26. How can terminology be matched to the service style of the organisation? Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 57
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Follow required menu item naming conventions for the style of cuisine Cooking is a traditional art form and the names of dishes have been around for thousands of years in some cases. Naming items correctly according to the conventions of the particular cuisine is important to make sure that customers are able to recognise the dishes they like. For example, a pasta Napoli will be more recognisable to people that pasta with tomato, garlic and basil sauce that has been slow cooked. Calling pasta spaghetti when it is actually fettuccine will result in confusion and disappointment. It is important to: Research dishes Identify correct terms Name dishes appropriately Provide a further explanation if required Naming conventions and culinary terms for a variety of cuisines Naming conventions and culinary terms are the names that are used for cuisines that may be used. Naming conventions and culinary terms French and Italian: NAMING CULINARY PREPARATIONS: Examples Notes 1. Names are Based on Geography béarnaise (e.g. sauce béarnaise) Béarn is a province of southwestern France. 2. Fantasy or Whimsical Names demi-deuil (e.g. Chicken demi-deuil, or “half-mourning,”) for the dark color given to the chicken’s skin Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 58
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by the slices of truffle tucked under the skin. 3. Dominant color Carmen or Cardinal Pinkish red shades 4. Historical events à la Marengo Commemorating Napoleon Bonaparte’s battle of Marengo 5. Reference to a profession, rank or status à la meunière In the style of the miller’s wife à la financière A rich mixture; banker’s style 6. NOTABLE FIGURES 6.1. Celebrity Chefs, Gastronomist s and Hoteliers à la Dugléré Named after the 19th- century French chef Adolphe Dugléré 6.2. Celebrities in Art and Literature Carpaccio Named after Venetian renaissance painter, Vittore Carpaccio 6.3. Aristocracy and Royalty Béchamel Marquis de Béchamel, a general of Louis XIV. 6.4. Prominent Historical Figures Casanova Italian Adventurer 6.5. Politicians Bismarck Otto von Bismarck, German statesman 6.6. Mistresses à la Madame du Barry – Courtesan Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 59
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Dubarry of Louis XV 2 Naming conventions and culinary terms Italian: 1. Risotto Alla Milanese. Brought to Sicily by the Moors in the thirteenth century, rice is mostly grown in the fertile lands of northern Italy’s Po Valley. Carnaroli or Arborio rice is sautéed with onions in butter, then simmered in saffron-flavored broth and white wine, and topped with parmesan cheese. 2. Polenta. Polenta is stone-ground corn that is whisked into boiling water or broth, usually in a copper pot, until thick. A classic polenta has butter, black pepper, and parmesan mixed in. Learn how to make Chef Thomas Keller's creamy polenta recipe here. 3. Lasagna. In this classic dish from Naples, lasagne noodles are layered with tomato or meat sauce, and ricotta cheese, topped with mozzarella cheese and baked. 4. Ravioli. Ravioli is a type of pasta ripiena—stuffed pasta. They are square or round cuts of pasta wrapped around a savory filling, like ricotta cheese with herbs, and served with sauce. 5. Osso buco. This dish from Milan features veal shanks braised in a red- wine reduction with vegetables. It is topped with a gremolata—a seasoning mixture, of lemon zest, garlic, and parsley. Anchovies can be added, too. Osso buco is often served with risotto alla Milanese. 6. Arancini. These Sicilian rice balls are made by rolling cooked risotto mixed with butter and parmesan. The balls are dipped in flour, egg, and breadcrumbs, and fried in olive oil until they are golden. They resemble little oranges or “arancini” in Italian. 7. Ribollita. This Tuscan stew was created when servants would clear the plates of their masters and cook the leftovers in boiling water. Ribollita, which means re-boiled, is made with cannellini beans and hearty vegetables and thickened with stale bread. 8. Spaghetti Alla Carbonara. This dish from Rome is simply cooked spaghetti tossed into a hot pan with guanciale (pork cheek) or pancetta. A mix of egg, parmesan, and black pepper is poured into the hot pasta. 9. Neapolitan pizza. This classic peasant dish from Naples started as flatbread and tomatoes. Originally called pizza Margherita, Neapolitan pizza is dough covered in San Marzano tomatoes, olive oil, basil, and mozzarella di Bufala Campana—cheese produced from the milk of Italian water buffaloes in southern Italy. 10. Caprese salad. This popular summer salad is simply tomato slices 2 https://www.bu.edu/bhr/2020/02/13/fragments-of-the-past-the-art-of-naming-dishes/ Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 60
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topped with mozzarella cheese and basil leaves, with a drizzle of olive oil and balsamic vinegar. 11. Gnocchi. These billowy dumplings are mashed up potatoes mixed with whole grain flour. There are many varieties of Italian gnocchi, each made from different starchy ingredients. This variety originates from the Lombardy region in Northern Italy and is the most common and well- known variety of gnocchi. It is often mixed with butter and sage. Learn how to cook the perfect potato gnocchi here. 12. Swordfish. Sicily is known for its seafood, including Sicilian swordfish. This filet is simply cooked in olive oil with capers, sundried tomatoes, and wine. 13. Parmigiana. This eggplant parmigiana dish consists of breaded eggplant slices fried in olive oil, layered with tomato sauce and mozzarella, and baked. 14. Tiramisu. This Italian dessert is made from ladyfinger sponge cookies soaked in espresso and rum and layered with a whipped mixture of eggs, sugar, mascarpone cheese, and topped with cocoa. 3 Asian cuisine: 1. Sushi – Japan Sushi is one of the quintessential Japanese dishes that is loved around the world. Sushi rice, flavored with rice vinegar, is delicately hand-pressed and topped with various kinds of raw seafood. 2. Kimchi – Korea Korea is known for its fermenting and pickling of foods, and kimchi is at the top of the list. Commonly, Chinese cabbage is used; however, other vegetables, such as cucumbers, can also be used. The vegetables are marinated and placed in brine with hot chili peppers, salty fish paste, leeks, ginger, sugar, and garlic. 3. Dim Sum – China Dim sum is a variety of bite-sized foods served with Chinese tea. These delicious small treats can include small dumplings, buns, and noodle rolls, served in bamboo steamers. 3 https://www.masterclass.com/articles/guide-to-italian-ingredients-and-recipes Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 61
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4. Biryani – Iran/North India The main ingredients of biryani are basmati rice, spice, and meat, eggs, or vegetables and numerous optional ingredients, such as dried fruits, nuts, and yogurt. 5. Satay – Indonesia & South East Asia Satay is a traditional Indonesian dish that is made up of skewered meat that’s served with a peanut sauce on the side. It is popular throughout South East Asia from Malaysia to Singapore and Brunei. The chicken is marinated in a mix of herbs and spices including dark soy sauce, garlic, turmeric powder, and coriander powder. Other, more exotic, meats can be used, such as crocodile and snake. The skewers can be eaten as is or alongside jasmine rice and a squeeze of lime juice. 6. Ramen – Japan Ramen is a staple in Japanese cuisine. First appearing in 1910, it was adapted from Chinese cuisine and has since become one of Japan’s most popular dishes. A broth, made with a special tare and stock, fills the bowl along with chewy noodles. It is topped with some nori (seaweed), a marinated egg, scallions, and char sit pork. Within each region in Japan, the style of ramen differs, from tonkotsu (pork broth) in Fukuoka to miso style in Hokkaido. 7. Pho – Vietnam Pho is one of the staples of Vietnamese cuisine and is the nation’s comfort food. Whilst being a simple dish, the complex aromas and flavors make it one of the most beloved dishes of Vietnam. The bones of chicken or beef are simmered for hours to create a delicious broth, which is accentuated by further spices, herbs, and condiments. To finish, chewy noodles and succulent beef are added. 8. Donner Kebab/Shawarma – Turkey & Middle East Donner kebab is one of the many kinds of shawarmas in the world and a staple of the Middle Eastern cuisine. A mix of marinated poultry, lamb and beef is layered onto a vertical rotisserie, which slowly rotates, cooking the meat slowly and delicately. 9. Pad Krapow – Thailand Pad krapow is ubiquitous to Thai cuisine as it is quick, delicious, and cheap, similar to that of a burger or sandwich in Western cuisine. Chicken is fried and seasoned with dark and light soy sauce, chilies, and garlic with plenty of fragrant Thai holy basil adding a beautiful aroma. Alongside jasmine rice and Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 62
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topped with a crispy fried egg, pad krapow is one of Thailand’s most delicious dishes. 10. Khoresht-e Ghormeh Sabzi – Iran Persian cuisine is incredibly rich and diverse and stews are a staple of Persian cuisine. One of the most famous Persian stews is Khoresht-e Ghormeh Sabzi, which is served on public occasions and a favorite for family meals. It is rich in five kinds of herbs and red kidney beans, which gives it an unforgettable taste. There is a herb called shambalileh, which gives this meal its unique flavor. The first thing that Persians do when they move abroad is to find the nearest store selling shambalileh or they ask their family and friends to send it dried from Iran. 11. Tandoori Chicken – India The name tandoori chicken derives from the Persian word tannur, meaning ‘fire.’ Skinless chicken legs and thighs are marinated in a mixture of yogurt, lemon, cumin, garam masala, and a host of other spices. The chicken is scored open to help with marination and to tenderize the meat, and it is cooked in a tandoor clay oven, adding a beautiful, charred taste, making it one of India’s favorite dishes. 12. Adobo – Philippines Adobo is the national dish of the Philippines, which is made using chicken thighs. The chicken is marinated in a special soy sauce mix and then gently fried. The marinade is poured on top and reduced into a deliciously sweet, sticky, and salty glaze. Subtle pops of peppercorns add slight heat to the dish, while garlic and onion add an umami base along with the sweetness of brown sugar. 13. Falafel – Lebanon and the Middle East The popular falafel is a vegan patty made from different beans. It is traditionally fried in oil and served in a pita bread with tartar sauce, tomatoes, radish, and parsley. You can find different ways of serving and preparing falafel in the Middle East – for ex. instead of tahini sauce, in Iraq a local amba sauce is used, a tangy mango pickle condiment. These golden nuggets are a go to if you’re stuck in traffic and craving a filling, delicious sandwich. 14. Peking Duck – China Whole ducks are blanched and left to dry over a couple of days, letting the fat render and tighten. They are then roasted in wood-fired ovens, rendering the fat further and becoming deliciously crispy. After delicately carving the crispy skin and succulent meat, the duck is served alongside Mandarin pancakes with hoisin sauce, julienned cucumber, and scallions. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 63
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15. Nasi Goreng – Indonesia Nasi goreng is Indonesian-style fried rice, made simply with a little meat and onions. The main difference to other Asian-style fried rice is the use of kecap manis, a sweet dark soy sauce, which gives the dish its distinct brown color. The soy sauce caramelizes as it is cooked, adding plenty of umami as well as sweetness. Shrimp paste is often added to give that extra punch, and a sunny side up fried egg on top helps tie everything together. 16. Pilav, Pilaf or Osh – East and Central Asia Osh, also known as pilaf or pilav, is the most popular food in Uzbekistan and a popular food throughout Central Asia. The Uzbek version is prepared with just seven ingredients: butter, meat, onions, carrots, rice, water, and salt, though you can find multiple variations in other countries where pilaf is a staple food. 17. Tempura – Japan Japan’s take on deep-fried food involves a delicate batter and deep-frying until light and crunchy. There is no marination or added flavors, and it is known for its clean flavors, simplicity, and minimalistic approach to ingredients. The batter (made simply with eggs, flour, and water) is essential to the dish, ensuring it has the right consistency to get the vital crunch whilst being light. Tempura is served with sea salt, lemon, and a special tempura sauce. 18. Naan – India Served alongside curry, naan is a popular flatbread with a delicious light and chewy texture. It is made from white flour, yeast, eggs, milk, salt, and sugar and is baked in a tandoor oven, adding a slightly charred taste. The drop shape is formed as the naan dough drops as it is cooking in the tandoori oven. 19. Manti – East and Central Asia Manti is a traditional dish of East and Central Asia, such as Kazakhstan and Turkey. They are like steamed large ravioli and incredibly delicious. The filling consists of chopped dough, lamb fat, and onions. Sometimes pumpkin, potatoes, and herbs are added. 20. Jiaozi – China Chinese dumplings, or jiaozi, consist of thinly rolled dough wrapped around a meat or vegetable filling. It is one of the most popular dishes in China and also in East Asia, where there are different takes on the Chinese classic, such as gyoza in Japan. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 64
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4 Q UESTION / ACTIVITY 27. List three (3) factors that may impact on the naming of a dish. 4 https://www.chefspencil.com/35-asian-foods-to-try-at-least-once/ Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 65
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Present sequence of service on printed menus for ease of customer reading The sequence of service should be followed when sequencing menus so that the menu can be read logically and customers can select items simply. The sequence of service The sequence of service is the order in which the items are to be served. An informal and simple sequence would be: Entrée Main Dessert A more formal sequence may include: Appetiser Enter Salad Pasta Meat mains Vegetarian mains Accompaniment and sides. Desserts Drinks may need to be sequenced as well. When sequencing the menu according to the order of service it is important to: Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 66
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Group dishes in sequences Consider logic Categorise items Organise the menu in this order Q UESTION / ACTIVITY 28. Why is it important to reflect the sequence of service in the menu? Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 67
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Use accurate and innovative descriptions that promote the sale of menu items. Menus should be written using accurate and innovation descriptions that promote the sale of items. Use accurate descriptions All descriptions should be accurate to make sure they relevant consumer laws are able to be completed with and that customers will not be misled. Accurate descriptions may include: Names of dishes Inclusions in items Portion sizes. Cooking methods Use innovative descriptions that promote the sale of items Menus are creative writing documents they require flair and interest to be used to communicate the flavour and appeal of the dishes that are to be sold. For example: pan seared zesty lemon chicken sound more appealing than chicken with lemon cooked in a pan. When writing the menu be fun and creative within the boundaries of: Accuracy Terminology Service style Organisational branding Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 68
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The menu will communicate the tone of the establishment as well as what is appealing about the menu items. Complete research on other menus and food blogs to identify new and interesting ways to write the food descriptions. Q UESTION / ACTIVITY 29. State a dish and then write a description for it that is innovative and appealing. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 69
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Summary Now that you have completed this unit, you should have the skills and knowledge to design profitable menus for all types of cuisines and food service styles. If you have any questions about this resource, please ask your trainer. They will be only too happy to assist you when required. Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 70
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References Websites Bu. “The past art of naming dishes.” (n.d.) Web. 30 Jan. 2023 https://www.bu.edu/bhr/2020/02/13/fragments-of-the-past-the-art-of-naming-dishes/ Masterclass. “Guide to Italian ingredients and recipes.” (n.d.) Web. 30 Jan. 2023 https://www.masterclass.com/articles/guide-to-italian-ingredients-and-recipes Chefs pencil. “Asian foods” (n.d.) Web. 30 Jan. 2023 https://www.chefspencil.com/35-asian-foods- to-try-at-least-once/ Images Crunchtime. “Menu engineering analysis.” (n.d.) Web. 30 Jan. 2023 https://www.crunchtime.com/hubfs/Imported_Blog_Media/MENU-ENGINEERING-ANALYSIS- CHART_final-3.jpg Version: 4.0 RTO No. 5493 CRICOS Provider No. 02919C Federation Technology Institute Pty Ltd trading as Federation Technology Institute ABN: 72 070 984 002 ACN: 070 984 002 P a g e | 71
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