CHCCOM005 Student Assessment Tasks V1.1
docx
keyboard_arrow_up
School
Australian Institute of Management *
*We aren’t endorsed by this school
Course
CHCAGE005
Subject
Law
Date
Feb 20, 2024
Type
docx
Pages
18
Uploaded by SuperReindeerMaster1107
Australian Ideal College
Registered as Australian Ideal College Pty Ltd
RTO No.: 91679 | CRICOS Provider Code: 03053G
Sydney Campus: Levels 7 & 8, 75 King Street, Sydney NSW 2000 Australia
Adelaide Campus: Level 3, 21-23 Rundle Mall, Adelaide SA 5000 Australia
Hobart Campus: GRD, 116 Murray Street, Hobart TAS 7000 Australia
T: +61 2 92622968(Sydney)|+61 8 8123 5780(Adelaide)|+61 3 6231 2141(Hobart) E: info@aic.edu.au | W: www.aic.edu.au
Educating for Excellence
Assessment Submission Sheet
Course Code and Name
CHC33015 - Certificate III in Individual Support
Unit Code and Name
CHCCOM005 Communicate and work in health or community services
Assessor Name Student Name
Student ID
Due Date
Please read and sign this assessment submission sheet and submit it together with your assessment to your Assessor by the due date.
Student Declaration
I declare that the work submitted is my own, and has not been copied or plagiarised
from any person or source.
I have read the Plagiarism Policy and Assessment Appeal and Reassessment
Policy in the Student Handbook and I understand all the rules and guidelines for
undertaking assessments.
I give permission for my assessment material to be used for continuous
improvement purposes.
I have kept a copy of my assessment and I am aware that unsigned work may be
returned unmarked.
Student Signature
Date Submitted
Assessor Use Only
Assessment Items
Result
Task 1
Knowledge Questions
S
NS
Task 2
Project
S
NS
Final Result for this unit
C
NYC
Assessor Declaration:
I am aware that by typing full name in the student signature field is equivalent to a
hand-written signature.
I declare that I have conducted a fair, valid, reliable and flexible assessment with
this student, and I have provided appropriate feedback.
I declare that the student has been advised of the result.
Assessor Signature
Date Assessed
AIC_ CHCCOM005_V1.1 | Page 1
of 18
Australian Ideal College
Registered as Australian Ideal College Pty Ltd
RTO No.: 91679 | CRICOS Provider Code: 03053G
Sydney Campus: Levels 7 & 8, 75 King Street, Sydney NSW 2000 Australia
Adelaide Campus: Level 3, 21-23 Rundle Mall, Adelaide SA 5000 Australia
Hobart Campus: GRD, 116 Murray Street, Hobart TAS 7000 Australia
T: +61 2 92622968(Sydney)|+61 8 8123 5780(Adelaide)|+61 3 6231 2141(Hobart) E: info@aic.edu.au | W: www.aic.edu.au
Educating for Excellence
Assessor’s Final Comments
Assessment Task 1: Knowledge questions Information for students
Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you:
comply with the due date for assessment which your assessor will provide
adhere with AIC’s submission guidelines
answer all questions completely and correctly
submit work which is original and, where necessary, properly referenced
submit a completed cover sheet with your work
avoid sharing your answers with other students.
AIC_ CHCCOM005_V1.1 | Page 2
of 18
Australian Ideal College
Registered as Australian Ideal College Pty Ltd
RTO No.: 91679 | CRICOS Provider Code: 03053G
Sydney Campus: Levels 7 & 8, 75 King Street, Sydney NSW 2000 Australia
Adelaide Campus: Level 3, 21-23 Rundle Mall, Adelaide SA 5000 Australia
Hobart Campus: GRD, 116 Murray Street, Hobart TAS 7000 Australia
T: +61 2 92622968(Sydney)|+61 8 8123 5780(Adelaide)|+61 3 6231 2141(Hobart) E: info@aic.edu.au | W: www.aic.edu.au
Educating for Excellence
Questions
Provide answers to all of the questions below:
1.
Look at the legal and ethical considerations below and the stakeholder type. Give an example of how you would take into account this legal/ethical consideration when communicating with the stakeholder.
Legal and ethical considerations
Stakeholder type
How communication should take into account the
legal/ethical consideration
a.
Privacy
Client
b.
Confidentiality Colleague
c.
Disclosure
Client
Child
d.
Discrimination
Colleague
e.
Duty of care
Client
Child (non-
client)
f.
Mandatory reporting
Client
AIC_ CHCCOM005_V1.1 | Page 3
of 18
Your preview ends here
Eager to read complete document? Join bartleby learn and gain access to the full version
- Access to all documents
- Unlimited textbook solutions
- 24/7 expert homework help
Australian Ideal College
Registered as Australian Ideal College Pty Ltd
RTO No.: 91679 | CRICOS Provider Code: 03053G
Sydney Campus: Levels 7 & 8, 75 King Street, Sydney NSW 2000 Australia
Adelaide Campus: Level 3, 21-23 Rundle Mall, Adelaide SA 5000 Australia
Hobart Campus: GRD, 116 Murray Street, Hobart TAS 7000 Australia
T: +61 2 92622968(Sydney)|+61 8 8123 5780(Adelaide)|+61 3 6231 2141(Hobart) E: info@aic.edu.au | W: www.aic.edu.au
Educating for Excellence
Legal and ethical considerations
Stakeholder type
How communication should take into account the
legal/ethical consideration
Child
g.
Translation
Client
h.
Informed consent
Client
i.
Work role – responsibilities,
scope of own work and limitation of own role
Workers
j.
Child protection
in a general community services context
Client
2.
Identify three sources of information that you could you use to ensure you maintain your knowledge about legal and ethical aspects of health and community services work.
Source of information
3.
Explain the concept of ethical decision making and give an example of a situation when ethical
decision making may be useful.
AIC_ CHCCOM005_V1.1 | Page 4
of 18
Australian Ideal College
Registered as Australian Ideal College Pty Ltd
RTO No.: 91679 | CRICOS Provider Code: 03053G
Sydney Campus: Levels 7 & 8, 75 King Street, Sydney NSW 2000 Australia
Adelaide Campus: Level 3, 21-23 Rundle Mall, Adelaide SA 5000 Australia
Hobart Campus: GRD, 116 Murray Street, Hobart TAS 7000 Australia
T: +61 2 92622968(Sydney)|+61 8 8123 5780(Adelaide)|+61 3 6231 2141(Hobart) E: info@aic.edu.au | W: www.aic.edu.au
Educating for Excellence
4.
Explain the term conflict of interest and give an example of a conflict of interest relevant to the community services and health sector. 5.
Complete the following table in relation to the principles of effective communication.
a.
List two methods of communication
b.
List two modes of communication
c.
List two skills that will make communication effective
6.
Complete the following table in relation to models of communication.
Communication model
Description of model
7.
Complete the following table by describing each of the communication techniques.
a.
Open ended questions AIC_ CHCCOM005_V1.1 | Page 5
of 18
Australian Ideal College
Registered as Australian Ideal College Pty Ltd
RTO No.: 91679 | CRICOS Provider Code: 03053G
Sydney Campus: Levels 7 & 8, 75 King Street, Sydney NSW 2000 Australia
Adelaide Campus: Level 3, 21-23 Rundle Mall, Adelaide SA 5000 Australia
Hobart Campus: GRD, 116 Murray Street, Hobart TAS 7000 Australia
T: +61 2 92622968(Sydney)|+61 8 8123 5780(Adelaide)|+61 3 6231 2141(Hobart) E: info@aic.edu.au | W: www.aic.edu.au
Educating for Excellence
b.
Affirmations
c.
Reflections d.
Summaries
8.
Explain the difference between the communication technique of motivational interviewing and the coercive approach.
9.
Explain the difference between collaboration and confrontation.
10.
Explain how each of the following factors can impact on effective communication. Characteristic
Impact on effective communication
a.
Language
b.
Culture
c.
Religion
d.
Emotional state
AIC_ CHCCOM005_V1.1 | Page 6
of 18
Your preview ends here
Eager to read complete document? Join bartleby learn and gain access to the full version
- Access to all documents
- Unlimited textbook solutions
- 24/7 expert homework help
Australian Ideal College
Registered as Australian Ideal College Pty Ltd
RTO No.: 91679 | CRICOS Provider Code: 03053G
Sydney Campus: Levels 7 & 8, 75 King Street, Sydney NSW 2000 Australia
Adelaide Campus: Level 3, 21-23 Rundle Mall, Adelaide SA 5000 Australia
Hobart Campus: GRD, 116 Murray Street, Hobart TAS 7000 Australia
T: +61 2 92622968(Sydney)|+61 8 8123 5780(Adelaide)|+61 3 6231 2141(Hobart) E: info@aic.edu.au | W: www.aic.edu.au
Educating for Excellence
e.
Disability
f.
Health
g.
Age
11.
List four potential constraints to effective communication for those working in the health and community service industry. 12.
List five examples of industry terminology used in your role as a health and community services worker. 13.
Explain why grammar, speed and pronunciation are important to ensure effective verbal communication.
14.
Give an example of a circumstance where non-verbal communication can assist with communication. Include a specific example of non-verbal communication you could use. Complete the following table.
a.
Function of the health and community service system
b.
List five types of organisations within the health and community AIC_ CHCCOM005_V1.1 | Page 7
of 18
Australian Ideal College
Registered as Australian Ideal College Pty Ltd
RTO No.: 91679 | CRICOS Provider Code: 03053G
Sydney Campus: Levels 7 & 8, 75 King Street, Sydney NSW 2000 Australia
Adelaide Campus: Level 3, 21-23 Rundle Mall, Adelaide SA 5000 Australia
Hobart Campus: GRD, 116 Murray Street, Hobart TAS 7000 Australia
T: +61 2 92622968(Sydney)|+61 8 8123 5780(Adelaide)|+61 3 6231 2141(Hobart) E: info@aic.edu.au | W: www.aic.edu.au
Educating for Excellence
service system
c.
Give an example of how two of the organisations you have listed might be related in terms of providing services.
15.
List two actions you can take to ensure person-centred service delivery.
16.
Explain the concept of rights-based service delivery.
17.
Answer the following questions about multi-disciplinary teams:
a.
List at least four types of professionals who can be involved in a multi-disciplinary team. b.
Give an example of how two of these professionals might work together to provide support services, making sure you explain the role of each professional. 18.
List at least four advantages of multi-disciplinary teams.
19.
Explain the role of support services in Australia.
20.
Explain how the public and private healthcare system is funded.
AIC_ CHCCOM005_V1.1 | Page 8
of 18
Australian Ideal College
Registered as Australian Ideal College Pty Ltd
RTO No.: 91679 | CRICOS Provider Code: 03053G
Sydney Campus: Levels 7 & 8, 75 King Street, Sydney NSW 2000 Australia
Adelaide Campus: Level 3, 21-23 Rundle Mall, Adelaide SA 5000 Australia
Hobart Campus: GRD, 116 Murray Street, Hobart TAS 7000 Australia
T: +61 2 92622968(Sydney)|+61 8 8123 5780(Adelaide)|+61 3 6231 2141(Hobart) E: info@aic.edu.au | W: www.aic.edu.au
Educating for Excellence
21.
Complete the following table by providing an example of how digital media can be used.
Digital media
List one use a.
Web
b.
Email
c.
Social media
d.
Podcast and videos
e.
Tablets and applications
f.
Newsletters and broadcasts
g.
Intranet
AIC_ CHCCOM005_V1.1 | Page 9
of 18
Your preview ends here
Eager to read complete document? Join bartleby learn and gain access to the full version
- Access to all documents
- Unlimited textbook solutions
- 24/7 expert homework help
Australian Ideal College
Registered as Australian Ideal College Pty Ltd
RTO No.: 91679 | CRICOS Provider Code: 03053G
Sydney Campus: Levels 7 & 8, 75 King Street, Sydney NSW 2000 Australia
Adelaide Campus: Level 3, 21-23 Rundle Mall, Adelaide SA 5000 Australia
Hobart Campus: GRD, 116 Murray Street, Hobart TAS 7000 Australia
T: +61 2 92622968(Sydney)|+61 8 8123 5780(Adelaide)|+61 3 6231 2141(Hobart) E: info@aic.edu.au | W: www.aic.edu.au
Educating for Excellence
Assessment Task 2: Project Information for students
Project questions are designed to help you demonstrate the skills which you have acquired during the learning phase of this unit. Ensure that you:
comply with the due date for assessment which your assessor will provide
adhere with AIC’s submission guidelines
answer all questions completely and correctly
submit work which is original and, where necessary, properly referenced
submit a completed cover sheet with your work
avoid sharing your answers with other students.
AIC_ CHCCOM005_V1.1 | Page 10
of 18
Australian Ideal College
Registered as Australian Ideal College Pty Ltd
RTO No.: 91679 | CRICOS Provider Code: 03053G
Sydney Campus: Levels 7 & 8, 75 King Street, Sydney NSW 2000 Australia
Adelaide Campus: Level 3, 21-23 Rundle Mall, Adelaide SA 5000 Australia
Hobart Campus: GRD, 116 Murray Street, Hobart TAS 7000 Australia
T: +61 2 92622968(Sydney)|+61 8 8123 5780(Adelaide)|+61 3 6231 2141(Hobart) E: info@aic.edu.au | W: www.aic.edu.au
Educating for Excellence
Section 1: Client communication
In this section, you will summarise a situation where you used effective verbal and non-verbal communication skills with a client. List at least two other services with whom the organisation communicates that are relevant to this client.
Service 1: Service 2: Briefly describe two communication methods that are used to communicate with the two services listed: Describe at least one example of a communication protocol that applies to external communication with the two related services. Briefly describe the situation and the client you were communicating with. Briefly describe the information you provided relevant to your workplace. Explain how you ensured the information was clear and understood by the person receiving it. You should also provide at least one example of correct industry terminology that you used during this communication. Explain what that industry terminology means and why it is relevant. Describe a verbal communication skill you used, as well as a non-verbal communication skill you used during the communication. Explain why you consider these were effective, as well as how the skills you used ensured that you demonstrated respect towards the person you communicated with. AIC_ CHCCOM005_V1.1 | Page 11
of 18
Australian Ideal College
Registered as Australian Ideal College Pty Ltd
RTO No.: 91679 | CRICOS Provider Code: 03053G
Sydney Campus: Levels 7 & 8, 75 King Street, Sydney NSW 2000 Australia
Adelaide Campus: Level 3, 21-23 Rundle Mall, Adelaide SA 5000 Australia
Hobart Campus: GRD, 116 Murray Street, Hobart TAS 7000 Australia
T: +61 2 92622968(Sydney)|+61 8 8123 5780(Adelaide)|+61 3 6231 2141(Hobart) E: info@aic.edu.au | W: www.aic.edu.au
Educating for Excellence
Describe a communication constraint you encountered during this situation. Describe what you did to overcome the communication constraint and why you think this worked to avoid conflict? Describe procedures for communicating relevant to this situation, including lines of communication that apply e.g. to whom you must report. Explain how you ensured you followed these procedures whilst communicating in this situation. You should also explain the confidentiality requirements relevant to this situation and how you ensured you met them. Section 2: Receiving and Clarifying instructions In this section, you will summarise two situations where you were provided with instructions in relation to completing a work task by two different colleagues (e.g. a fellow worker or a supervisor) and how you clarified the instructions provided to you to ensure you demonstrated your understanding of the task. Complete a separate report for each situation/colleague. Situation 1
Briefly describe the situation and who you were communicating with i.e. the position title of the colleague.
Briefly describe the instructions for the task provided to you by the colleague. How did you check you understood the instructions? What timelines did you agree upon for this task? Were these achievable for you? Describe a verbal communication skill you used, as well as a non-verbal communication skill you used during the communication. Explain why you consider these were effective, as well as how the skills you used ensured that you demonstrated respect towards the person you communicated with. AIC_ CHCCOM005_V1.1 | Page 12
of 18
Your preview ends here
Eager to read complete document? Join bartleby learn and gain access to the full version
- Access to all documents
- Unlimited textbook solutions
- 24/7 expert homework help
Australian Ideal College
Registered as Australian Ideal College Pty Ltd
RTO No.: 91679 | CRICOS Provider Code: 03053G
Sydney Campus: Levels 7 & 8, 75 King Street, Sydney NSW 2000 Australia
Adelaide Campus: Level 3, 21-23 Rundle Mall, Adelaide SA 5000 Australia
Hobart Campus: GRD, 116 Murray Street, Hobart TAS 7000 Australia
T: +61 2 92622968(Sydney)|+61 8 8123 5780(Adelaide)|+61 3 6231 2141(Hobart) E: info@aic.edu.au | W: www.aic.edu.au
Educating for Excellence
Describe a communication constraint you encountered during this situation. Note you only need to answer this question for one situation. Describe what you did to overcome the communication constraint and why you think this worked to avoid conflict?
Describe procedures for communicating relevant to this situation, including lines of communication that apply e.g. to whom you must report. Explain how you ensured you followed these procedures whilst communicating in this situation. You should also explain the confidentiality requirements relevant to this situation and how you ensured you met them. Situation 2
Briefly describe the situation and who you were communicating with i.e. the position title of the colleague.
Briefly describe the instructions for the task provided to you by the colleague. How did you check you understood the instructions? What timelines did you agree upon for this task? Were these achievable for you? Describe a verbal communication skill you used, as well as a non-verbal communication skill you used during the communication. Explain why you consider these were effective, as well as how the skills you used ensured that you demonstrated respect towards the person you communicated with. Describe a communication constraint you encountered during this situation. Note you only need to answer this question for one situation. Describe what you did to overcome the communication constraint and why you think this worked to avoid conflict?
AIC_ CHCCOM005_V1.1 | Page 13
of 18
Australian Ideal College
Registered as Australian Ideal College Pty Ltd
RTO No.: 91679 | CRICOS Provider Code: 03053G
Sydney Campus: Levels 7 & 8, 75 King Street, Sydney NSW 2000 Australia
Adelaide Campus: Level 3, 21-23 Rundle Mall, Adelaide SA 5000 Australia
Hobart Campus: GRD, 116 Murray Street, Hobart TAS 7000 Australia
T: +61 2 92622968(Sydney)|+61 8 8123 5780(Adelaide)|+61 3 6231 2141(Hobart) E: info@aic.edu.au | W: www.aic.edu.au
Educating for Excellence
Describe procedures for communicating relevant to this situation, including lines of communication that apply e.g. to whom you must report. Explain how you ensured you followed these procedures whilst communicating in this situation. You should also explain the confidentiality requirements relevant to this situation and how you ensured you met them. Section 3: Complicated/diffi cult situations
In this section, you will report on the early signs of a potentially complicated/difficult situation and discuss how you defused and resolved the situation. Complicated/difficult workplace situations
Briefly describe a potentially complicated or difficult situation that you have encountered. What signs did you notice that told you that this could turn into a potentially complicated or difficult situation. Give at least two examples of signs you noticed. What reporting procedures did you to follow to inform relevant staff of the potentially complicated or difficult situation? Specify the person to whom you reported the situation to, indicating reporting lines at your workplace. How did you defuse and resolve the conflict associated with this situation? What communication skills did you use? Give two examples. Section 4: Legal and ethical issues
In this section, you will report on a potential or actual legal and ethical breach.
Legal and ethical issues
AIC_ CHCCOM005_V1.1 | Page 14
of 18
Australian Ideal College
Registered as Australian Ideal College Pty Ltd
RTO No.: 91679 | CRICOS Provider Code: 03053G
Sydney Campus: Levels 7 & 8, 75 King Street, Sydney NSW 2000 Australia
Adelaide Campus: Level 3, 21-23 Rundle Mall, Adelaide SA 5000 Australia
Hobart Campus: GRD, 116 Murray Street, Hobart TAS 7000 Australia
T: +61 2 92622968(Sydney)|+61 8 8123 5780(Adelaide)|+61 3 6231 2141(Hobart) E: info@aic.edu.au | W: www.aic.edu.au
Educating for Excellence
Give five examples of legal and ethical responsibilities you have at work. Describe a difficulty that you consider could arise for you or other workers of complying with these responsibilities.
Describe the breach, including whether it was actual or potential? How did you recognise that this constituted a breach?
Explain how the breach impacts on employee, employer and/or client rights and responsibilities?
Briefly describe procedures relevant to breaches. What actions did you follow in relation to the breach?
Describe the potential or actual conflict relevant to the breach. Assuming there was unresolved conflict, write down what you would report to your supervisor on this. Section 5: Documentation
In this section, you will describe and provide evidence of at least 2 written or electronic workplace documents that you have completed. For example, this could be an email or a form such as an incident form. Complete a separate report
for each document.
Document 1
Briefly describe the document you have developed and why this document is required to be completed at work. AIC_ CHCCOM005_V1.1 | Page 15
of 18
Your preview ends here
Eager to read complete document? Join bartleby learn and gain access to the full version
- Access to all documents
- Unlimited textbook solutions
- 24/7 expert homework help
Australian Ideal College
Registered as Australian Ideal College Pty Ltd
RTO No.: 91679 | CRICOS Provider Code: 03053G
Sydney Campus: Levels 7 & 8, 75 King Street, Sydney NSW 2000 Australia
Adelaide Campus: Level 3, 21-23 Rundle Mall, Adelaide SA 5000 Australia
Hobart Campus: GRD, 116 Murray Street, Hobart TAS 7000 Australia
T: +61 2 92622968(Sydney)|+61 8 8123 5780(Adelaide)|+61 3 6231 2141(Hobart) E: info@aic.edu.au | W: www.aic.edu.au
Educating for Excellence
Briefly describe procedures and standards relevant to the document. Make sure you also specific procedures around using digital media such as email communication.
Give an example of how you followed your workplace’s procedures and standards.
How did you ensure your language was clear, accurate and objective language when completing the document. Give an example to illustrate this, as well as of correct industry terminology you used whilst completing the document. Document 2
Briefly describe the document you have developed and why this document is required to be completed at work. Briefly describe procedures and standards relevant to the document. Make sure you also specific procedures around using digital media such as email communication.
Give an example of how you followed your workplace’s procedures and standards.
How did you ensure your language was clear, accurate and objective language when completing the document. Give an example to illustrate this, as well as of correct industry terminology you used whilst completing the document. Section 6: Improvements
In this section, you will report on an improvement that you identified and communicated to enhance
effectiveness in relation to communication. You will also report on how you promoted and modelled
the practice improvement.
Workplace improvements
AIC_ CHCCOM005_V1.1 | Page 16
of 18
Australian Ideal College
Registered as Australian Ideal College Pty Ltd
RTO No.: 91679 | CRICOS Provider Code: 03053G
Sydney Campus: Levels 7 & 8, 75 King Street, Sydney NSW 2000 Australia
Adelaide Campus: Level 3, 21-23 Rundle Mall, Adelaide SA 5000 Australia
Hobart Campus: GRD, 116 Murray Street, Hobart TAS 7000 Australia
T: +61 2 92622968(Sydney)|+61 8 8123 5780(Adelaide)|+61 3 6231 2141(Hobart) E: info@aic.edu.au | W: www.aic.edu.au
Educating for Excellence
Describe the improvement in relation to communication. How did you identify this was needed?
How did you communicate and promote the improvement? How did you ensure you modelled the improvement?
Section 7: Self improvement
In this section, you will document your ideas about the areas you would like to develop your skills and knowledge in. Make sure you access a position description for the role so that you can identify the skills and knowledge you need to develop to work in this role. Please note you will complete the
question about the meeting and the skill development opportunity after the meeting with your assessor.
Self-improvement
Describe your career aspirations.
Summarise the key role of the position as documented in the position description you accessed. In order to work towards working in this role, what skills and knowledge do you need to develop. Think of at
least four. Summarise the feedback and advice from others. This should also include the option discussed for accessing a skills/knowledge development opportunity. Describe the skills/knowledge development opportunity you participate in including:
What it was e.g. an event, webinar, etc?
What it was about?
AIC_ CHCCOM005_V1.1 | Page 17
of 18
Australian Ideal College
Registered as Australian Ideal College Pty Ltd
RTO No.: 91679 | CRICOS Provider Code: 03053G
Sydney Campus: Levels 7 & 8, 75 King Street, Sydney NSW 2000 Australia
Adelaide Campus: Level 3, 21-23 Rundle Mall, Adelaide SA 5000 Australia
Hobart Campus: GRD, 116 Murray Street, Hobart TAS 7000 Australia
T: +61 2 92622968(Sydney)|+61 8 8123 5780(Adelaide)|+61 3 6231 2141(Hobart) E: info@aic.edu.au | W: www.aic.edu.au
Educating for Excellence
A summary of what you learnt and how you consider it developed your skills and knowledge.
AIC_ CHCCOM005_V1.1 | Page 18
of 18
Your preview ends here
Eager to read complete document? Join bartleby learn and gain access to the full version
- Access to all documents
- Unlimited textbook solutions
- 24/7 expert homework help