IT-337 Heuristic Review 7-2

IT 337 Heuristic Review Complete this template by replacing the bracketed text with the relevant information. Task Subtask Heuristic Effectively Implemented or Violated Recommendation (to remedy violation or improve design of website) Go to www.bestbuy. com Search laptops Implemented. The laptops can be found on the main page under computers & tables; you can also type laptops into the search bar. No Recommendation. Choose Laptops features Choose RAM 16GB RAM, Screen Size 12”-13.9” 500GB Storage Implemented. Selecting the features users needed was easy by filtering and scrolling through the selections. No Recommendation. Select three laptops to compare Select three devices, choose today's pickup or tomorrow's pickup Implemented. It was easy to select and compare up to three devices. I selected the 'pick up tomorrow' option. Users should have the option of viewing more items per page. When you switch pages, it takes time for the compared laptop option to pop back up. Compare the three laptops To decide which laptop to purchase, view the make, price, and specifications Implemented. With the compare option offered on the website it was easy to compare the laptop's features. No recommendation Compare Ratings Compare review and ratings Implemented. The website provides customer and expert ratings along with pros and cons. No recommendation. It is easy to read and follow the ratings and pros and cons. You can read more reviews by clicking on the links provided, as well as viewing images.

Task Subtask Heuristic Effectively Implemented or Violated Recommendation (to remedy violation or improve design of website) Choose a laptop After you compare everything select your laptop. Implemented. The compare option made it easy to choose. I chose the laptop that had the best specs, the best reviews, and the fewest cons from the three. No Recommendation. Purchase the Laptop Add to cart and click checkout and purchase. Implemented. I found the checkout process to be simple. You can check out as a guest or sign in if you are a customer. Fill out your email address and phone number, as well as your payment details. You will be notified when the order is ready for pickup. No recommendation. It was easy to follow the checkout process.