Quiz Technology in Counseling
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Liberty University *
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Course
501
Subject
Information Systems
Date
Dec 6, 2023
Type
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11
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Quiz: Technology in Counseling
Due
Dec 3 at 11:59pm
Points
10
Questions
10
Time Limit
20 Minutes
Instructions
Attempt History
Attempt
Time
Score
LATEST
Attempt 1
7 minutes
10 out of 10
Correct answers are hidden.
Score for this quiz: 10
out of 10
Submitted Dec 3 at 6:20pm
This attempt took 7 minutes.
The quiz:
Covers the
Learn
material from
Module 6: Week 6
.
Contains
10 multiple-choice
questions.
Is
limited
to
20 minutes
.
Allows 1 attempt.
Is
worth 10 points
.
Begin this quiz only when you are prepared to complete it. You may refer to your notes
and textbooks at any time during the assessment.
Submit this assignment by 11:59 p.m. (ET) on Sunday of Module 6: Week 6.
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1 / 1 pts
Question 1
Internet sites that contain career information that
might be helpful to clients:
can be counted on for quality because all are
approved by the federal government before they
are allowed to be created.
should be avoided because they usually contain
inaccurate information.
contain better, up-to-date information than printed
sources.
have little practical use for clients because they
are so technical in the way they present career
information.
are not monitored for content or quality. 1 / 1 pts
Question 2
The following are TRUE of distance counseling
services EXCEPT:
is controversial because the ACA Code of Ethics
does not address this practice.
counselors must take steps to verify clients’
identities.
it can provide clients with greater access to
counseling services.
it can present issues related to licensure and the
ability to practice across state and international
boundaries.
credentialing is available for counselors interested
in distance counseling.
1 / 1 pts
Question 3
Counselors who use social media platforms for
personal purposes should NOT:
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provide a list of all their licenses and links to the
licensing boards.
post a photo of themselves on the site. establish an effective method for verifying client
identity.
use the site to advertise their specialty areas. friend their clients 1 / 1 pts
Question 4
When communicating with clients over the phone,
counselors SHOULD:
inform the client that he or she must speak to the
counselor face-to-face, because phone
communication of con±dential issues is unethical.
assume that the conversation cannot be
intercepted due to encryption software on cell
phones.
state information off the record and informally if
the client and counselor have good rapport.
attempt to verify the client’s identity, and
demonstrate caution and professionalism when
discussing con±dential information.
acknowledge that the client is receiving services to
unknown callers reporting that they know the
client.
1 / 1 pts
Question 5
Storing clients’ records electronically:
ensures con±dentiality. is the preferred method for storing client records. prevents unauthorized individuals from viewing
records.
is not cost effective.
provides a higher level of security than paper
records.
1 / 1 pts
Question 6
In distance counseling, Informed Consent SHOULD
include:
the type of software used, guarantee of
con±dentiality and privacy, and consent to view
client social media.
distance counseling credentials, cultural/language
differences, time zone differences, emergency
procedures to follow if the counselor is not
available, anticipated response time, and possible
denial of insurance.
the same information as typical face-to-face
Informed Consent.
consent to waive right to con±dentiality and
privacy, as it cannot be guaranteed in distance
counseling.
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consent to waive counselor liability in the event of
client crisis, as the counselor may be in a different
time zone or otherwise inaccessible.
1 / 1 pts
Question 7
When a counselor uses a networked or shared
computer for the storage of con±dential client
information, the counselor SHOULD:
have a manual lock placed on the computer that
requires a key.
only use computers that are kept behind locked
doors.
store con±dential records on a portable storage
device, rather than on the computer’s hard drive.
never print out con±dential information because it
might be read by others.
never let anyone else know or be able to access
the password.
1 / 1 pts
Question 8
When a counselor communicates with a client using
e-mail:
the counselor should never print out the e-mail
messages because the client’s con±dentiality
would be compromised by the existence of paper
copies.
the client’s business e-mail address should never
be used because employers often read the e-mail
messages of their employees.
the client should be advised that e-mail messages
can always be retrieved and that e-mail systems
are not as secure as other means of
communication.
the client should be told to avoid using e-mail to
set or change appointment times because it is
impossible to tell whether the counselor received
the message that was sent.
the counselor should never include anything that is
con±dential because it is unethical to do so.
1 / 1 pts
Question 9
All of the following are challenges associated with
distance counseling EXCEPT:
loss of body language, in²ection, and other cues to
communication.
licensing concerns relative to practicing across
state and international
boundaries.
need to continuously update ethical codes to
address distance counseling.
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limited effectiveness of counseling services that
are not delivered face-to-face.
reimbursement by insurance providers. 1 / 1 pts
Question 10
Counselors may view a client’s social media pro±le:
if the counselor has concerns about a client’s
safety.
when the client has given the counselor consent to
view the information.
to verify a client’s identity. to determine whether the client shares
acquaintances with the counselor.
never. Quiz Score: 10
out of 10