Implement and monitor

Student Instructions:  All questions must be answered correctly to be completed satisfactorily.  All knowledge assessments are untimed and are conducted as open book (this means student can refer to textbooks or any resources).  Student may handwrite/use computers to answer the questions.  This assessment task may be completed in a classroom, at home, learning management system (i.e. Moodle), or independent learning environment.  You must complete all questions unassisted by the assessor or other personnel but may refer to reference material as needed. Submission details  The Assessment Task is due on the date specified by your trainer. Any variations to this arrangement must be approved in writing by your trainer.  Fill out the Assessment Submission form to the documents you are submitting to be marked.  Please answer each question on a separate page provided and clearly indicate the question number at the top of the page.  The Trainer/Assessor may further prompt and question in order to receive answers of appropriate quality or if further clarification is required and to validate authenticity of your submitted work

not repeated again in order to improve the quality of result (Niu, Li, Tang, Gong & Zhang, 2017).  Other way is accessing the workplace environment- the intensity of the working environment is evaluated by making sure that work health and safety protocols are followed at every step in order to ensure that staffs are safe and healthy. Question 5 List 5 types of document that would act as evidence of your company’s compliance with WHS Ans: Several types of documents that worked as an evidence for company’s compliance for work health and safety are:  Hazard assessment records  Plan of action in case of emergency  Contingency security plan for the workplace  Methodologies for obtaining medical assistance  Health and safety plan for hazardous situation (Niu, Li, Tang, Gong & Zhang, 2017) Question 6 List 4 possible Tasks you could take if you observed a staff member not complying with your company’s WHS practices, or a hazard control measure was not working properly. Ans: If in case it is observed that staff members are not following the health and safety practices at the workplace several steps that can be taken are:  One of the tasks can be assigning a duty to specific representatives who will monitor every individual in terms of health and safety practices. The appointed member can be seen as a tension individual will keep a track of all the activities that are performed in order to make for the decisions (Czosnek, L., Lederman, Cormie, Zopf, Stubbs & Rosenbaum, 2019).  If it is observed that staff members are not following the health and safety practices properly punishments for small fines can be implemented so that staff members can start taking these practices seriously.

Ans: WHS risk can be managed by taking right actions at the right instance. Some of the situations when there is change in the implementation plan, changing the entire process in the organization, when there is launch of some new operational facilities, changes in security as well as data access ways or during identification of any security breach or risks. Question 13 List 4 different types of WHS training methods. Ans: Different types of work health and safety training methods are:  A trainer can be hired who can make the stuff members aware about the work health and safety concerns (Johnston, et. al, 2019). Thus, the duty of trainer would be to prepare the staff members and educate them about the risks in order to deal with the health and safety concerns.  Intelligent instructional courses with staff members take intelligent decisions while pretending the situation that might occur with the other staff members.  E learning is also a training method that can be used for the members it is an online method of sharing knowledge and making the staff members aware about the health and safety protocols.  Practical knowledge is other different type of training method this allowed employees to experience the scenario and act with varied responsibilities in order to increase the practical knowledge. Question 14 Give 2 examples of when you must provide WHS training to your staff. (20 - 30 words) Ans: There are several cases when WHS training should be offered to the staff. Two of the examples are:  When staffs are not aware about the security standards set by the administration. Thus, offering training to make sure that security standards are followed obediently.  Other situation is when one needs to remove unfavourable conditions (Sorensen, et. al, 2017). Question 15

Ans: Under the WHS legislation, as an employer it is the duty of an individual to follow all the WHS strategies that are defined in order to avoid risks or other consequences (Akparorue, Omotayo & Ajala, 2021). Question 23 If a business chooses to have direct, regular contact between employer and employees instead of appointing a WHS Committee or appoint WHS Representatives, have they failed to meet their requirements of the WHS act? Why/Why not? (10 - 20 words) Ans: If a business chooses to have direct, regular contact between employer and employees instead of appointing a WHS Committee or appoint WHS Representatives, they have not failed to meet any WHS requirement. The reason behind this is one should follow WHS polices rather than appointing a committee member (Caruso, 2017). Question 24 If a WHS Committee raises a WHS issue with an employer, and the employer does not consider the issue in a timely fashion, has the employer failed to meet their legal requirements? Why/Why not? (10 - 20 words) Ans: If a WHS Committee raises a WHS issue with an employer, and the employer does not consider the issue in a timely fashion, then in this case it has failed to meet their legal requirements because it is important to deal with the issue on timely basis or it can lead to duty disobedience (Gurmu, 2019). Question 25 What is the role of a WHS Committee? (20 - 50 words) Ans: The role of a WHS Committee is to facilitate the co-coordination between workers as well as mangers to make sure health and safety measures are met. They are also responsible for developing and reviewing all the health and safety policies. They also keep a track on past records so that safety measures could be taken. Question 26 List 2 penalties a judge may impose on you if you fail to meet your duties under the WHS act. Ans: 2 penalties judge may impose if one fails to meet duties under the WHS act are:  Industrial manslaughter is one of the highest penalties that is applied when death of a staff member is caused due to some mistake of senior members. Maximum penalty of 20 years imprisonment for an individual or $10 million for a body corporate applies in this case.

Sembe, F., & Ayuo, A. (2017). Effect of selected occupational health and safety management practices on job satisfaction of employees in university campuses in Nakuru Town, Kenya.   Journal of Human Resource Management ,   5 (5), 70-77. Sorensen, G., Nagler, E. M., Pawar, P., Gupta, P. C., Pednekar, M. S., & Wagner, G. R. (2017). Lost in translation: The challenge of adapting integrated approaches for worker health and safety for low-and middle-income countries.   PloS one ,   12 (8), e0182607. Teufer, B., Ebenberger, A., Affengruber, L., Kien, C., Klerings, I., Szelag, M., ... & Griebler, U. (2019). Evidence-based occupational health and safety interventions: a comprehensive overview of reviews.   BMJ open ,   9 (12), e032528. Thibaud, M., Chi, H., Zhou, W., & Piramuthu, S. (2018). Internet of Things (IoT) in high-risk Environment, Health and Safety (EHS) industries: A comprehensive review.   Decision Support Systems ,   108 , 79-95. Varianou-Mikellidou, C., Boustras, G., Dimopoulos, C., Wybo, J. L., Guldenmund, F. W., Nicolaidou, O., & Anyfantis, I. (2019). Occupational health and safety management in the context of an ageing workforce.   Safety science ,   116 , 231-244. World Health Organization. (2017).   Patient safety: making health care safer   (No. WHO/HIS/SDS/2017.11). World Health Organization.

The Naja Group of Colleges Scenario The Naja Group of Colleges embarked on a new business adventure with the aim of providing an exceptional student experience. A home-style-food cafeteria was introduced into the business model of the Naja Group of College. The project had been in the planning staged for more than two years and finally it was implemented in January 2018. Now, every campus has a cafeteria with the capacity to fit at least 75 clients at any given time. The Situation You, Stanley Evans, the Operations Manager at The Naja Group of Colleges, had been monitoring the activity of the Cafeteria in the Norwest campus for some time because the number of complaints from both students and staff members about the cafeteria is increasing. So you decide that action needs to be taken. You sent the following email to the Board of Directors: Dear Esteemed Members of the Board, RE: Norwest Campus Cafeteria. I have been closely monitoring the activities of the cafeteria at our Norwest campus for more than six months as I had noticed an increasing number of complaints from both the students and the staff members about the cafeteria. The number of these complaints increased alarmingly in the last three months. I now am of the opinion that if you do not intervene immediately, our reputation as a quality provider of education is at risk. Please find attached a brief breakdown of the complaints for your reference. Please advise on how to tackle this issue without causing further damage. Best regards, Stanley Evans, Operations Manager The Naja Group of Colleges Apex institute of Education | SITXWHS003 – Learner Assessment Pack V2.0_Jun 2019 | CRICOS: 03156M Page 18 of 50 Having received your email, the Board of directors send you the following email: Dear Stanley, RE: Norwest Campus Cafeteria. The Board of Directors appreciate you diligence. We agree that the matter is urgent and requires immediate action.

Task 1 - Consultation / Communication Plan Target Audience Important messages Required resources Methods of communication Responsible person Time bound deadline Completio n date Employees Work health and safety measures should be practiced in order to avoid the chances of risk. It is the duty of employees to understand all the practices and follow to avoid risks. Training resources as well as a committee member who would be responsibl e to share informatio n with the staff members. Direct communication as well as feedback forms Supervisor and manager 20 January 2021 21 January 2021 Customers It is said that customers should not be permitted to travel to the areas where they are not allowed also a proper queue needs to be maintained in order to avoid inconvenience Banners and leaflets can be the form of communic ation also online platform can be used to spread the informatio In order to reduce security challenges, website notification tool can be used this will help in updating about the security practices and can also notify when there is any Marketing and sales manager 22 Jan, 2021 22 Jan, 2021

for others. n. security breech. TASK 2: LEGISLATIVE REQUIREMENT The Naja Group of Colleges' Board of Directors has approved your consultation / communication plan and have given you the go ahead to start implementing the necessary corrective actions. You decide that as a first Task, you need to reinforce the importance of adhering to organisational policies and procedures as they are there to ensure compliance with relevant legal requirements.  Task For this Assessment Task, you are to develop an "Adherence to organisational Policies and Procedure Information Kit" and inform all staff at The Naja Group Colleges' Norwest Campus Cafeteria. At minimum, the "Adherence to organisational Policies and Procedure Information Kit" should include:   Legislative Requirements Matrix - See Appendix 5   Additional resources, such as fact sheets, posters, etc. to support the Legislative Requirements Matrix. As per your consultation / communication plan, the above matrix and supporting documentations should be attached to an email or memorandum to the staff explaining the importance of compliance with the organisational policies and procedures. Apex institute of Education | SITXWHS003 – Learner Assessment Pack V2.0_Jun 2019 | CRICOS: 03156M Page 21 of 50 TASK 2. YOU ARE REQUIRED TO SUBMIT  A draft of an email or memorandum to the staff at The Naja Group of Colleges' Norwest Campus Cafeteria, including the following Appendix: o Legislative Requirements Matrix o Additional resources, such as fact sheets, posters, etc. to support the Legislative

Requirements Matrix. Task 2 - LEGISLATIVE REQUIREMENT To Members Subject: Need of policies and procedures Dear Staff Members, The discussion in the meeting on last Sunday was overwhelming, the meeting was conducted to discuss the issue, concerns of members so that proper suggestions and future plan could be made. The plan has been approved by the Naja Group of College Board of Directors. Our agency needs a proper WHS regulation plan in order to avoid the chances of risks and practices. A legislative requirement matrix is prepared to boost the WHS initiative and make all the staff members aware about the compliance procedural flaw. You’re sincerely Evans Legislative Requirements Matrix: Legislation Procedure Comment Responsibility

Work Health and Safety Act, 2011 First aid service plan and procedure that should be followed The significant aspect of this act is employee’s protection and availability of all the first aid boxes. Proper monitoring is done in order to analyses and find health and safety flaws. Radiation control Amendment Act, 2010 The danger of any physical damage and responsibility of meeting civil rules. Laws and procedures should be updated in order to assure WHS Trainers are responsible to in cultivate these practices in staff members. Work Health and Safety Regulations, 2017 WHS training action plan All the dangerous weapons, hazardous chemicals and equipment’s through which damage can’t be caused to staff members. Detailed actions that necessitate specific skills and certifications. TASK 3: PORTFOLIO OF FORMS AND CHECKLISTS As a next Task to reinforcing the importance of adhering to organisational policies and procedures, you decide to develop a portfolio of forms and checklists to implement the process that will address the issues identified in Task 1 of this Assessment Task. These forms and checklists will be part of the record keeping and documentation requirements.  Task For this task, you are to develop the required forms and checklists to implement those policies and procedures that have been neglected at The Naja Group of Colleges' Norwest Campus Cafeteria. The forms and checklists will be part of the policies and procedures that will address:

  Hazard identification and reporting   Incident and incident reporting, and   Evacuation of staff, students and visitors. TASK 3. YOU ARE REQUIRED TO SUBMIT A portfolio of forms and checklists that will address:   Hazard identification and reporting   Incident and incident reporting, and   Evacuation of staff, students and visitors. TASK 3: PORTFOLIO OF FORMS AND CHECKLISTS Portfolio of form and Checklist Part A: Identification of hazard and Injury/Incident Report Is this a  Hazard Report  Injury Report  Incident (i.e. near miss) report? Is this a Notifiable Incident?  No  Yes Workplace Location: Campus Date of Incident: 16-04-2018 Date Reported: Time of Incident: 12:50PM Name of person reporting the hazard/injury/incident: Jan Hunt Name of person injured (if applicable): Part of body injured (if applicable): Wrist Treatment Outcome (if applicable):  Nil required  First-aid  Medical GP  Hospital Location of the hazard/injury/incident: Campus cafeteria Emergency Exit Description of hazard injury incident: falling and breaking her wrist

What are the contributing factors in occurrence of hazard/injury/incident? Irresponsibility of staff as well as client. Corrective Actions What needs to happen? By when? Responsible Person It is suggested that proper cleaning should be maintained by keeping a regular check on hygiene in order to face any consequences. At the same time, it is suggested that managers and supervisors should keep a track and assure that all the stock should be placed at a right place and make sure that no paths at the doorstep are blocked. All the time Cleaning Staff and Supervisor TASK 4: TRAINING PLAN As a natural next Task in your implementation plan, you will need to train the staff at The Naja Group of Colleges' Norwest Campus Cafeteria on the implementation and use of the forms and checklists developed in Task 3 of Assessment Task 1 above.  Task For this Task, you are to prepare a training plan for the staff at The Naja Group of Colleges' Norwest Campus Cafeteria. You will need to train the staff on the use of the forms and checklists developed in Task 3 of Assessment Task 1 above. The training plan will be for training sessions designed around the areas of concern (Hazard identification and reporting, incident and incident reporting, and evacuation of staff, students and visitors). This will depend on your consultation / communication plan developed in Task 1 of Assessment Task 1 above. Once you have developed the training plan you are to inform the relevant staff by way of an email or memorandum of the training plan At minimum, your training plan should include:   Training Title   Venue, date and time

  Purpose of training   Expected outcomes TASK 4. YOU ARE REQUIRED TO SUBMIT A draft email / memorandum addressed to staff at The Naja Group of Colleges' Norwest Campus Cafeteria with the following Appendix: A training plan on the use of the forms and checklists designed to implement policies and procedures that address the following areas of concern at the Norwest Campus Cafeteria: o  Hazard identification and reporting o  Incident and incident reporting, and o  Evacuation of staff, students and visitors. TASK 4: TRAINING PLAN Email To All, Subject - Training Planning The area of improvement has been identified from the previous discussions. Some of the corrective action plans need to be followed in order to make sure a healthy workplace is maintained. This is the reason a training session is planning that will cover discussion over three main areas that is identification of hazard, reporting like audit reports as well as preparation to follow policies and practices. Apart from that, it should be mandate for all the employees to attend the training session. Please fine the attachment below. Thanking You and Regards Stanley Evans Operations Manager

Training Timeline for undertaking training Mode of delivery Deli vere d on de m an d Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Hazards that the company and the campus are exposed to. Started in February's first week of training and lasted until March. Internal-Use a checklist and send the entire list in an email. Training in hazard recognition. It began in February and ended in March. It will be provided by the Professional Development Unit within the company. Using interactive approaches to teach. It began in March and lasted through May. Internal –Lecture method to ensure that employees are well- versed in the subject. Using interactive approaches to teach. It began in March and lasted through May. Internal –Lecture method to ensure that employees are well- versed in the subject. Including a seminar on safety precautions. It will begin in April and last until July before any significant events begin. Internal –simulation- based session for all employees on campus. Describes Before Before addressing any

several safety precautions and how to implement them. addressing any significant events, I began in May and continued until July. significant events, I began in May and continued until July. Provide hands-on instruction. The previous three months. Internal — online video , face-to-face chat, and occasionally a simulation method. TASK 5: ROLE PLAY - CONSULT AND SCHEDULE RISK IDENTIFICATION Undertake a role play For this task, you are to prepare for and conduct a meeting with all staff members of The Naja Group of Colleges' Norwest Campus Cafeteria. You have now implemented all policies and procedures relating to the identified areas of concern (Hazard identification and reporting, incident and incident reporting, and evacuation of staff, students and visitors) at The Naja Group of Colleges' Norwest Campus Cafeteria. You now need to decide on a routine and systematic risk identification schedule. To demonstrate compliance with WHS legislation, policies and procedures, you decide to set a consultation session / meeting with the staff members of The Naja Group of Colleges' Norwest Campus Cafeteria to discuss developing a schedule for risk identification. Demonstrate your ability to:   Provide opportunity for staff members to contribute their views on current and future WHS management practices   Coordinate scheduled hazard identification activities, ensuring hazards are identified at times designated by legislation   coordinate risk assessments. Instructions for the role play:   You are to play the role of Stanley Evans, the Operations Manager at The Naja Group of Colleges.

  Your Trainer / Assessor will play the role of a staff member at The Naja Group of Colleges' Norwest Campus Cafeteria.   Your fellow class mates will play the role of staff members at The Naja Group of Colleges' Campus Cafeteria.   You have 15 minutes to complete this activity Participate in the role play with your Trainer / Assessor and fellow class mates. The list below provides you with guidance as to the proceedings of the meeting:  You are to prepare for the consultation session / meeting by: o Contact the staff members ( email ) to inform them of the upcoming consultation session / meeting o Include the reason for the consultation session / meeting as well as a meeting agenda o You may use the templates provided in the Appendix at the end of this document. Apex institute of Education | SITXWHS003 – Learner Assessment Pack V2.0_Jun 2019 | CRICOS: 03156M Page 24 of 50  You are to participate in the consultation session / meeting by: o Leading discussion to develop a risk identification schedule in line with regulatory requirements and organisational policies and procedures. Your Trainer / Assessor will document this activity and will use the list below as the criteria to assess you. They want to see that you are able to:   Provide opportunity for staff members to contribute their views on current and future WHS management practices   Coordinate scheduled hazard identification activities, ensuring hazards are identified at times designated by legislation   coordinate risk assessments.   conduct sometimes complex WHS consultation activities   explain all WHS procedures and information on safe work practices.   incorporate the views of other people consulted in the workplace   monitor staff members’ daily compliance with WHS management practices

You will need to be prepared to answer questions from the audience. These questions will be to clarify a point you have made, or request further information. You will also be assessed on your ability to:   Research and plan an information meeting appropriate to your purpose and intended audience.   Present and seek your information using effective oral communication skills   Respond to feedback and request for information from your audience Your assessor will also consider the language, format, content and level of detail of your own delivery. TASK 5. YOU ARE REQUIRED TO SUBMIT   Evidence of preparing for the consultation session / meeting   A schedule for risk identification in line with legislative requirements and organisational policies and procedures. TASK 5: ROLE PLAY Evans: Hello everyone we are gathered here to discuss about the concerns that employees face while joining the teaching profession. If even you are at the stage of confusion and difficulty please try in contact us. Don't bother yourself in terms of understanding work health and safety approaches we are here to answer all your queries. I am here to discuss several concerns. (Everyone nodded yes from the ground) On the first day of preparation it was observed that very long term duration was offered to the audience where it can be completed in two months. Manger of activities - In my opinion I believe the plan is appropriate and it is suitable for your industries this is what I feel after discussing the application plan with the authority staff. Analyze several security techniques but the analysis I found that a long framework security processes are more consistent and it becomes evident to everyone. Security strategies and practices are important to keep the information secure as there are several people visiting the same location everyday does it should be assured that information stored over a particular location is accessed only by authorized user. The first portion of the team from the crowd appreciated a thank you for the explanation. While the second group was thinking about the program and plan that was discussed.

If I am not mistaken I would say that one learns or grow from their experiences and can assist us in growing self-assurance and completing any endeavor successfully. Activity Manager - Recreation based programs should be offered as it will be beneficial for everyone to gain firsthand experience. Apart from all that one should always prioritize you in life rather than being dependent on others. Third group of the crowd was concerned about to whom this strategy would be assigned. Manager of Activities - Don’t worry about that we will figure out what roles will be assigned to who,. It will be completely dependent on the character of an individual and how they deal with risks. We will proceed with the benchmark dangers and then create a broad base potential profile. Email To, All staff members The Naja Group of Colleges’ Norwest Campus Cafeteria Respected members, This mail is a reminder that we have a upcoming meeting session schedules that will have a discussion on hazard identification as well as will cover risk control strategies. The meeting agenda in the below section covers all the detail that will be needed. Thanking You Yours Sincerely, Operations Manager, Stanley Evans

Time Agenda Item By MEETING AGENDA DATE 20-06-2021 TIME 10:15 am LOCATION Meeting Room MEETING TYPE Meeting Discussion MEETING CALLED BY Stanley Evans TIME KEEPER MEETING PURPOSE Hazard and risk identification, as well as hazard and risk control measures, are discussed. SCRIBE ATTENDEES The entire Norwest Campus Cafeteria crew of the Naja Group of Colleges. OTHER PRESENT Manager, WHS representative 09:00 – 09:15 Conversation about the hazards Evans 09:15 – 09:30 Hazards present at workplace Evans 09:30 – 09:45 Risk identification Evans 09:45 – 10:30 Risk analysis Evans 10:30 – 11:00 Argument about identifications forms Evans 11:00 – 11:15 TEA BREAK Evans 11:15 – 13:30 Discussion about hazards and risk measures Evans 13:30 – 14:15 LUNCH BREAK Evans 14:15 – 16:30 Practice sessions Evan TASK 6: MONITOR ADHERANCE TO WHS POLICIES AND PROCEDURES SCENARIO

It has been 3 months since implementing the policies and procedures relating to the areas of concern identified earlier concern (Hazard identification and reporting, incident and incident reporting, and evacuation of staff, students and visitors). You, the Operations Manager at The Naja Group of Colleges, had set a target to reduce the number of WHS incidents by 90%. It has been a couple of weeks since you last received any WHS documentation from the Norwest campus, so you decide to contact the Principal of the campus to make sure everything is going well. For this task, you are to draft an email to the Principal of The Naja Group of Colleges' Norwest Campus Cafeteria requesting to be updated on the recent implementation of the WHS Policies and procedures. TASK 6. YOU ARE REQUIRED TO SUBMIT A draft email addressed to the Principal of The Naja Group of Colleges' Norwest Campus with the following Appendix requesting an update on the major areas of concern:   Hazard identification and reporting   Incident and incident reporting, and   Evacuation of staff, students and visitors.

Email To, The Head, The Naja Group of Colleges’ Norwest Campus Subject: Main highlighted areas Respected Sir, I'm sending you this email to provide you with an update on the current state of WHS insurance policies and procedures related to • Hazard identification and reporting. • Staff, college students, and traffic evacuations, as well as incident and incident reporting It's been two weeks since I've heard anything about these issues. It would be fantastic if you could email me all updates for these regions as soon as possible, at your leisure. It's been two weeks since I've heard anything about these issues. It would be fantastic if you could email me all updates for these regions as soon as possible, at your leisure. We're also paying close attention to ensure that this is handled properly without causing an outbreak. If the safety measures for each scenario improve in a similar manner, I will provide you with an additional update. Thanking You Yours Sincerely Stanley Evans Operations Manager TASK 7: PERFORM RISK ASSESSMENT SCENARIO Having requested an update from the Principle of the Norwest campus, the Principle acknowledges that recently a WHS incident had occurred on the campus and that she investigated the incident as per policy guidelines. The Principal sends you the incident report that has been filled out when the incident took place. INCIDENT REPORT 1. DETAILS OF PERSON IN MAKING REPORT

NAME: Jan Hunt POSITION: Administration Manager DEPARTMENT: Administration CAMPUS Norwest 2. DETAILS OF INCIDENT DATE: 16 / 04 / 2018 TIME 12:50 PM LOCATION: Campus Cafeteria Emergency Exit. Details: ● On Monday the 16th of April, 2018, a client, who was running late decided to leave through the emergency exit and stairwell, falling and breaking her wrist. ● The exit door was blocked by boxes of paper. ● A staff member heard calls for help, managed to open the exit door and help the client. ● Not realising what had happened, or the seriousness of the accident, the staff member criticised the client’s high heels, implying that such a thing would never happen to a man- ‘Any sensible woman would take the lift’. ● The client was humiliated. ● The client was taken to Norwest Private Hospital by ambulance. ● She is threatening to sue NGC for injuries, loss of income and mental trauma. ● Another staff member noticed a strange odour and an oily substance on the stairwell. ● This staff member reported the incident verbally to the Principle. ● This incident has only just become known to the Principle, who has been contacted by both the client’s lawyer and the Office of the Human Rights Ombudsman.

3. DETAILS OF WITNESSES ( if any ) NAME: JOB TITLE: NAME: JOB TITLE: NAME: JOB TITLE: SIGN: DATE: In accordance with the recently implemented policies and procedures the following should be carried out in the event of a WHS incident: ● complete an incident report ● investigate incidents ● perform risk assessment ● update risk register. For this task, you are to follow the documentation and reporting requirements of the relevant policies and procedures by: ● investigating the incident if further investigation is required ● performing a risk assessment - See Appendix 6 ● updating the risk register - See Appendix 7. TASK 7. YOU ARE REQUIRED TO SUBMIT  Evidence of further investigation if required  A risk assessment of the WHS incident, and  An updated risk register. Risk Assessment: Description: Assessment of risk at the Naja Group of Colleges’ Norwest Campus Cafeteria Conducted by: Stanley Evans Date: 8 June, 202

Identification of Hazards: Biological (e.g. hygiene, disease, infection)  Blood / Fluids present in body  Disease/Viral infections  Handling of food Other/Facts: Nill Chemicals Note: For the classification and management of all, Refer to the label and Safety Data Sheet (SDS)  Chemical(s) that are non hazardous  ‘Hazardous’ chemical (Pass on to a concluded hazardous chemical risk assessment) Chemical(s) name / Facts: Critical Incident – resulting in:  Lockdown  Mass departure  Disturbance Other/Facts: Considering the panicky mode that people get into during an emergency Mass Departure, Emergency exits are quite unfit for such situations as above. Energy Systems – involvement of incident/issues:  Mode of generating electricity (incl. Mains and Solar)  LPG form of Gas  Gas / Pressurized containers Other/Facts: Environme nt  Exposure to sun  Bodies of water (creek, river, beach, dam)  Resonance / Noise

 Flora and Fauna / Creature  Storms / Weather  Variation in Temperature Other/Facts: Facilities / Built Environment  Structure and furniture  Paths/ Drive away  Rooms for workshops  Equipments required in playground  Furnishings and fittings  Swimming pool Other/Facts: Technology, Plant and Apparatus  Technology (fixed plant)  Technology (portable)  Tools that can be used by hands  Means of transportation / trailers Additional/facts: Physical Tasks / Ergonomics  Physical tasks (recurring, weighty)  Floor being wet  Confined space Other/Facts: Something oily split on the floor which led to slip,etc. People  Scholars  Inefficient Staff  Parents / Others

Consequence Description of Consequence 1. Insignificant No treatment required 2. Minor Minor injury requiring First Aid treatment (e.g. minor cuts, bruises, bumps) 3. Moderate Injury requiring medical treatment or lost time 4. Major Serious injury (injuries) requiring specialist medical treatment or hospitalisation 5. Critical Loss of life, permanent disability or multiple serious injuries Likelihood Description of Likelihood 1. Rare Will only occur in exceptional circumstances 2. Unlikely Not likely to occur within the foreseeable future, or within the project lifecycle 3. Possible May occur within the foreseeable future, or within the project lifecycle 4. Likely Likely to occur within the foreseeable future, or within the project lifecycle 5. Almost Certain Almost certain to occur within the foreseeable future or within the project lifecycle  Bodily  Stress (psychological)  Nuisance Additional/Facts: The course given to the women accounts for pestering and has to put in recheck. Failure in providing training that happened former on “incident and incident reporting” can be observed in the verbal reporting by another staff to the Principle. Other Hazards / Facts Task 2: Assess the Level of Risk Consider the hazards identified in Task One and use the risk assessment matrix below as a guide to assess the risk level. Likelihood Consequence Insignificant Minor Moderate Major Critical Almost Certain Medium Medium High Extreme Extreme Likely Low Medium High High Extreme Possible Low Medium High High High Unlikely Low Low Medium Medium High Rare Low Low Low Low Medium Assessed Risk Level Description of Risk Level Actions

Low If an incident were to occur, there would be little likelihood that an injury would result. Undertake the controls in place. activity with the existing Medium If an incident were to occur, there would be some chance that an injury requiring First Aid would result. Additional controls may be needed. High If an incident were to occur, it would be likely that an injury requiring medical treatment would result. Controls will need to be in place before the activity is undertaken. Extreme If an incident were to occur, it would be likely that a permanent, debilitating injury or death would result. Consider alternatives to doing the activity. Significant control measures will need to be implemented to ensure safety. 1. Description of Hazards / Risks 2. Risk Level 5. Control Measures (Note: if only Administration or PPE controls are used, please explain why.) Mass Departure High Remove the emergency exits till they are no longer usable. Engineering controls include measures to make the floor less slippery, improve the ergonomics of the stairwell by adding railing for support and other critical items, and make the exits safe to use. Improper health policies Medium Staff and upper management must be covered by an unified policy in order to avoid potentially dangerous circumstances. Damp Floor High Administrative controls include proper training and instructions on clean flooring, among other things. As Personal Protection Equipment, slip-resistant and solid-gripping footwear that also fits well is recommended. These are the only practical procedures that may be taken to prevent or avoid such threats. Workplace Harassment Low Administrative controls include guidance and sensitization of staff members on how to handle students, visitors, and coworkers at work. Inefficiency of staff Low Staff personnel receive training as Administrative controls in order to adhere to the organization's rules and procedures, as well as means to report incidents.

Other details: Aside from the Mass Departure, various threats have been identified, the majority of which do not have any restrictions or isolation because they are the product of a human action rather than a mechanical failure. Administrative controls, such as guidance, supervisory instructions, sensitization, and so on, are thought to be the most appropriate for this reason.

P a g e | 43 The Naja Group of Colleges Risk Register FY 2018/2020 Identified risk Probability Impact Current controls Future actions There is no elevator or ramp available for differently able pupils or guests. Medium Mediu m There is no elevator or ramp available for differently abled pupils or guests. The branch in charge of the structural plan of a building is up to date on all necessary requirements in order to make changes in a timely manner. The delivery of data according to a set schedule can be a high- quality method of risk management. The author's declaration corresponds with the present system of the Naja Group of faculties, since there is a separate department to oversee the activities of non-teaching group of workers members. For regular visitors and university staff, the stairwell is in poor condition. High High Members can file a complaint over improperly adjusted surrounding accessories and construction components according to organizational procedures. Benchmarking by industry in all aspects of organizational performance. Conduct monthly assessments of agent performance to verify that they are acting professionally. As needed, staff received training in the use of technology. Improper smoking zones provide situational issues because there is no designated smoking place. Provision of a fire extinguisher in the fire place to reduce the intensity of flame from smoke is most likely to be resolved through these approaches. Furnace extinguishers and fireplace alarms have been identified as tools that can help a business reduce combustible Proper instructions to the staff must be given and a training to use equipments and tools must be provided in advance.

P a g e | 44 material hazards. The opinion represents modern procedures adopted with the assistance of Naja university, since they are knowledgeable in handling the problem of smoke warning through practical measures. Due to the lack of centralized systems, there is a lack of organizational procedure. Low Mediu m Currently, only paper files are used to transmit information with staff members who distribute the information. All the procedures must be discussed with all the staff and all guidelines must be followed strictly.

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