Marcos Vinicius _CS10416_Quality management techniques Ass 2
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--Marcos Vinicius _CS10416_Quality management techniques
- Assessment 2
Quality Management Section of Project Plan
ADDISON RESIDENCE CONSTRUCTION PROJECT.
1.
INTRODUCTION
Provide an overview of your project. Include a high-level description of the project and key
deliverables of the project.
Addison Residence Construction Project overview.
The Addison Residence Construction Project is a comprehensive task by Perry Development
Group, aimed at delivering a bespoke 2-storey house for our esteemed client, Marcus
Addison. The project is strategically designed to meet both the aesthetic and functional needs
of the client, incorporating key features such as marble benchtops in the kitchen, rendering
for a sophisticated exterior, and a Colourbond roof for durability.
Key Deliverables:
a)
2-Storey House:
The primary deliverable is the construction of a two-storey
residential building meeting the highest standards of quality and craftsmanship.
b)
Certification by Council:
Obtaining certification from the council is integral to the
project's success, signifying the constructed dwelling is compliant with all relevant
regulations for occupancy.
c)
Compliance with NCC 2022:
Adherence to the National Construction Code (NCC) 2022
is a crucial deliverable, ensuring the construction aligns with the latest regulatory
requirements and industry standards.
d)
Saltwater Pool:
A 10-meter saltwater pool is a featured element in the backyard,
designed to meet the client's desire for a luxurious and relaxing outdoor space.
e)
Landscaping:
The project includes comprehensive landscaping to enhance the
aesthetic appeal of the property, creating an integrated and harmonious living
environment.
f)
Colourbond Roof:
The house will feature a Colourbond roof, selected for its durability,
energy efficiency, and aesthetic appeal, in line with the client's expectations.
g)
Marble Benchtops:
The kitchen is to be adorned with marble benchtops, reflecting a
commitment to premium finishes and meeting the client's specific design preferences.
Project Overview:
The project timeline is set at 16 weeks, emphasizing a balance between
efficiency and precision. The allocated budget for the entire project, encompassing
construction, certification, landscaping, and pool installation, is $259,000. Perry Development
Group, in line with its commitment to quality and compliance, will employ the best practices
within the Australian building industry to ensure the Addison Residence stands as a
testament to our dedication to excellence.
2.
+QUALITY OBJECTIVES
Explain 2 quality requirements that need to be achieved in your project.
The 2 quality Requirements in the Addison Residence Construction Project include;
i.
Adherence to National Construction Code (NCC) 2022:
The primary quality
requirements for the Addison Residence Construction Project is strict adherence to
the National Construction Code (NCC) 2022. The NCC sets out the minimum standards
for safety, health, amenity, and sustainability in the design and construction of
buildings in Australia. Ensuring compliance with the NCC is critical to guaranteeing the
constructed 2-storey house meets all regulatory requirements, creating a safe and
structurally sound living space for the client, Marcus Addison.
ii.
Certification by Council:
Explanation:
Is an essential quality requirement for the
project is obtaining certification from the local council. This certification is indicative
of the project's alignment with all relevant regulations and standards, ensuring the
constructed dwelling is safe, habitable, and legally compliant. It serves as a testament
to the project's quality and adherence to community and environmental standards.
Implementation Strategy, will entail Collaborating with council authorities from the
project's initiation to understand and incorporate specific local building regulations.
3.
QUALITY CRITERIA
- Provide 2 quality criteria that you will use to measure the quality of the project
and any product outputs from your project.
Quality Criteria for the Addison Residence Construction Project:
i.
Adherence to Australian and International Standards for Construction:
The main quality criteria for the Addison Residence Construction Project is the strict
adherence to relevant Australian and international standards for construction. This includes
standards set by the National Construction Code (NCC) 2022, ensuring the construction
processes, materials, and the final structure align with industry-accepted benchmarks.
Compliance with these standards serves as a quantifiable measure, providing a clear
framework against which the project's quality can be assessed. Regular audits and inspections
by certified professionals to verify compliance with specified construction standards will be
used as the measurement methods.
ii.
Quantifiable Completion of Quality Metrics in the Quality Management Plan:
This is a crucial quality criterion is the quantifiable completion of specified metrics outlined in
the Quality Management Plan. This involves the measurement and assessment of key
performance indicators (KPIs) related to construction processes, material quality, and project
timelines. The Quality Management Plan serves as a comprehensive guide, incorporating
measurable standards, industry practices, and regulatory requirements, making it an essential
tool to gauge the success and quality of the project. Measurement Method, will entail
regularly assessment and recording data on identified quality metrics, such as precision in
construction tolerances and material compliance.
-
Explain how the criteria apply to the quality of the project and any project
How deliverable is being used to measure.
i.
Adherence to Australian and International Standards for Construction:
Application to Project Quality:
a.
Client Confidence: Adherence to recognized construction standards
enhances client confidence. It assures Marcus Addison that his
residence is constructed using best practices, contributing to the
project's reputation and client satisfaction.
b.
Structural Integrity: Compliance with Australian and international
construction standards ensures the structural integrity of the Addison
Residence. By adhering to these standards, we guarantee that the
building's design, materials, and construction methods meet or exceed
industry benchmarks, minimizing the risk of structural issues and
ensuring the long-term safety and stability of the dwelling.
c.
Regulatory Compliance: Aligning with standards, such as those set by
the National Construction Code (NCC) 2022, ensures regulatory
compliance. This not only meets legal requirements but also
establishes a baseline for quality, reflecting a commitment to
responsible construction practices that prioritize the well-being of
occupants and the broader community.
ii.
Quantifiable Completion of Quality Metrics in the Quality Management Plan:
Application to Project Quality:
a.
Stakeholder Accountability: Having quantifiable criteria in the Quality
Management Plan establishes clear expectations and accountability for
all stakeholders. It provides a transparent framework for evaluating the
project's success, facilitating effective communication with the client,
project team, and other relevant parties.
b.
Performance Measurement: The Quality Management Plan serves as a
roadmap for performance measurement, outlining specific metrics and
benchmarks. Quantifiable criteria, such as precision in construction
tolerances and material compliance, enable us to assess the project's
performance objectively. This not only ensures that the project is on
track but also allows for timely corrective actions if any deviations from
the defined metrics are identified.
c.
Continuous Improvement: The inclusion of continuous improvement
processes in the Quality Management Plan aligns with the concept of
quantifiable completion. By regularly measuring and analyzing quality
metrics, the project team will identify areas for improvement,
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implement corrective actions, and enhance overall project quality over
time.
4.
QUALITY MANAGEMENT METHODS AND TOOLS TO BE USED
Explain what methods and tools will be used in the team throughout the project to
manage quality to ensure the deliverables of the project and the quality objectives.
Quality Management Methods and Tools for the Addison Residence Construction Project.
i.
Quality Requirements Discussion Sessions
: Regular discussion sessions will be
conducted before the commencement of the project to identify, negotiate, and agree
upon quality requirements. These sessions will involve key stakeholders, including the
project team, client (Marcus Addison), and relevant experts. Through collaborative
discussions, the team will establish clear quality expectations, strategies, and plan
components.
Application to Project Quality:
i.
Alignment of Expectations: These sessions will align all team members and
stakeholders with the project's quality requirements, fostering a shared
understanding of the goals and deliverables.
ii.
Early Identification of Challenges: Discussing quality requirements upfront
allows for the early identification of potential challenges, enabling proactive
problem-solving and risk mitigation.
iii.
Informed Decision-Making: Team members and stakeholders will be actively
involved in decision-making processes related to quality, ensuring that diverse
perspectives and expertise contribute to the development of robust quality
requirements.
ii.
Distribution of Quality Requirements Documentation:
Once quality requirements are
agreed upon, detailed documentation will be prepared and distributed to all relevant
project personnel, including team members, subcontractors, and stakeholders. This
documentation will serve as a comprehensive guide outlining the specific quality
expectations, strategies, and plan components.
Application to Project Quality:
i.
Feedback and Input: The distribution process will include mechanisms for
gathering feedback and input from the project participants, creating a
collaborative environment where concerns and suggestions related to quality
will be addressed promptly.
ii.
Information Communication: Distribution of documentation will ensure all
team members and stakeholders are informed about the agreed-upon quality
requirements, promoting a transparent and consistent understanding across
the project.
iii.
Compliance Assurance: Distributing detailed quality requirements
documentation aligns with organizational procedures and compliance
standards, ensuring all participants are aware of and adhere to the established
quality criteria.
iii.
Continuous Monitoring and Feedback Mechanisms
: Throughout the project,
continuous monitoring and feedback mechanisms will be implemented to gauge
adherence to quality requirements. This will involve regular feedback sessions, quality
inspections, and performance assessments to identify any deviations from the agreed-
upon standards.
Application to Project Quality:
i.
Optimizing Processes: Feedback mechanisms will be used to optimize construction
processes based on lessons learned and identified areas for improvement. This will
support a continuous improvement process, ensuring the project evolves to meet or
exceed quality objectives.
ii.
Supporting Quality Requirements: Continuous monitoring will allow for the
identification of challenges or issues in real-time, enabling the project team to provide
timely support to staff and stakeholders in achieving quality requirements.
iii.
Communication and Issue Resolution: Adequate communication during monitoring
and feedback sessions will
facilitate issue resolution, ensuring concerns raised by staff
are addressed promptly and effectively.
5.
QUALITY ASSURANCE AND QUALITY CONTROL
Based on the quality policies and procedures provided,
a. Explain what records and certificates will be obtained and stored throughout
the project. This should include any licenses and certifications as well as any checklists and
other tools and methods for assessing quality.
Quality Assurance and Quality Control for the Addison Residence Construction Project:
I.
Structural Compliance Certification:
A.
Explanation:
A key quality requirement for the Addison Residence
Construction Project is the acquisition and storage of structural compliance
certificates. These certificates will verify the constructed 2-storey house
adheres to all relevant Australian and international standards, including the
National Construction Code (NCC) 2022 says
Curmi et al., (2022). Structural
compliance is crucial for ensuring the safety, stability, and longevity of the
residence.
B.
Records and Certificates:
i.
Licensed Structural Engineer Certifications:
Obtain and store
certifications from licensed structural engineers at key project
milestones, confirming the structural elements, including foundations,
walls, and roofing, comply with the approved plans and relevant
standards.
ii.
Material Compliance Certificates:
Record and store certificates from
suppliers affirming all construction materials used meet or exceed the
specified standards and comply with industry regulations.
II.
Council Certification for Occupancy:
A.
Explanation:
Acquisition and retention of council certification for occupancy.
This certification ensures the constructed residence complies with local
building regulations and is deemed habitable and safe for occupancy. Council
certification is a critical aspect of the project's success and reflects a
commitment to regulatory compliance.
B.
Records and Certificates:
i.
Final Inspection Certificates:
Obtain and store certificates from certified
inspectors who conduct a final inspection to verify the completed
construction meets all relevant building codes and standards.
ii.
Occupancy Certification:
Secure and store the official occupancy
certification issued by the local council, indicating the Addison
Residence is compliant with all regulatory requirements and is ready
for habitation.
b
. How do you maintain the records and certificates to create an audit trail?
Maintaining Records and Certificates for Quality Assurance and Audit Trail:
1.
Structured Digital Documentation System:
To ensure a comprehensive audit trail for
quality assurance, a structured digital documentation system will be implemented. All
records and certificates related to the project, including structural compliance
certifications, inspection reports, and material compliance certificates, will be stored
in a secure, centralized digital repository. This system will employ robust file naming
conventions and folder structures, facilitating easy retrieval and organization of
documents.
Process for Maintaining Records:
i.
Centralized Digital Repository:
Establish a secure and centralized digital
repository accessible to authorized personnel involved in quality
assurance. This repository will be organized with folders corresponding
to different project phases, such as design, construction, and
certification advices
Hussamadin et al., (2023).
ii.
File Naming Conventions:
Implement consistent and intuitive file
naming conventions for each document. This includes including project
identifiers, document types, and dates to ensure clarity and ease of
identification during audits.
iii.
Access Controls:
Employ stringent access controls to restrict document
retrieval and modification rights, ensuring that only authorized
individuals can access and alter records. This enhances the integrity
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and security of the audit trail.
2.
Regular Quality Audits and Documentation Reviews:
Conducting regular quality
audits and documentation reviews is an integral part of maintaining an effective audit
trail. This will involve periodic assessments of the digital documentation system to
verify the completeness, accuracy, and currency of records. It ensures the audit trail is
not only created but actively monitored for ongoing compliance.
Process for Maintaining Records:
i.
Scheduled Audits:
Institute a schedule for regular internal quality audits
specifically focused on the documentation system. This can involve
designated team members reviewing a sample of records to ensure
they align with the established protocols and standards.
ii.
Documentation Reviews:
Periodically review the overall documentation
system, assessing the relevance and adequacy of records. This
proactive approach will allow for the identification of potential gaps or
discrepancies in the audit trail, which can be promptly addressed.
iii.
Continuous Improvement:
Implement a continuous improvement
process based on the findings of audits and reviews. This involves
refining documentation processes, updating file naming conventions,
and enhancing access controls to strengthen the overall quality
assurance and audit trail.
6.
CONTINUOUS IMPROVEMENT
Explain the process for continuous improvement that will be implemented in the
project and how outcomes will be reviewed that you will participate in.
Continuous Improvement Process for the Addison Residence Construction Project:
i. Post-Construction Quality Review Meetings: A key component of the continuous
improvement process is the implementation of post-construction quality review meetings.
These meetings will be conducted after the completion of significant construction milestones
and will involve key project stakeholders, including the project manager, construction team
leads, and quality control inspectors. The focus of these meetings is to review the outcomes
of completed phases, identify areas for improvement, and share lessons learned.
Process for Continuous Improvement:
a.
Structured Meetings: Organize structured quality review meetings at predefined
intervals, such as the completion of each construction phase. These meetings will
provide a platform for open discussions, allowing team members to share insights and
experiences related to the quality of work undertaken.
b.
SWOT Analysis: Conduct a SWOT (Strengths, Weaknesses, Opportunities, Threats)
analysis during these meetings to systematically evaluate the performance of the
project. This analysis will highlight areas of strength that should be maintained,
weaknesses that need improvement, opportunities for enhancement, and potential
threats to quality.
c.
Actionable Strategies: From the insights gained during the review meetings, develop
actionable strategies for continuous improvement. This may include refining
construction methodologies, adjusting quality control procedures, or enhancing
communication channels within the project team.
d.
Documentation of Improvements: Maintain detailed records of the identified
improvements and the strategies implemented to address them. This documentation
will serve as a historical reference for tracking the project's journey toward continuous
improvement.
ii.
Stakeholder Feedback Mechanism: Establishing a structured feedback mechanism
involving project stakeholders is an integral part of the continuous improvement process. This
involves soliciting feedback from clients, construction team members, and other relevant
parties to gain diverse perspectives on the project's performance and identify areas that can
be enhanced.
Process for Continuous Improvement:
a.
Feedback Analysis: Systematically analyze the feedback received, categorizing it into
positive affirmations and areas for improvement. Use this analysis to identify recurring
themes or issues that need attention.
b.
Regular Feedback Sessions: Schedule regular feedback sessions with stakeholders at
key project milestones. This can include formal meetings, surveys, or direct
communication channels to encourage candid and constructive feedback.
c.
Communication of Changes: Effectively communicate the changes implemented as a
result of stakeholder feedback to the entire project team. This ensures that all
members are aware of the continuous improvement initiatives and can actively
contribute to their success. Implementing Feedback-Driven Changes: Based on the
feedback analysis, implement changes and improvements to project processes,
methodologies, or communication strategies. These changes should directly address
the identified areas for improvement.
Project Manager Sign-off
Date:21/11/2023.
<Project Manager name>
Daniel Evans,
Project Manager
Addison Residence Construction Project
References:
Curmi, L., Weththasinghe, K. K., & Tariq, M. A. U. R. (2022). Global Policy Review on Embodied Flows:
Recommendations for Australian Construction Sector.
Sustainability
,
14
(21), 14628.
Hussamadin, R., Jansson, G., & Mukkavaara, J. (2023). Digital Quality Control System—A Tool for
Reliable
On-Site Inspection and Documentation.
Buildings
,
13
(2), 358.
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