BSBPMG430+-+Assessment+Task+3+V1.2
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School
Western Sydney University *
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Course
AUDITING
Subject
Information Systems
Date
Nov 24, 2024
Type
docx
Pages
34
Uploaded by JessicaL49
Assessment
Task 3
Undertake project work
BSBPMG430
Student Declaration To be filled out and submitted with assessment responses
◻
I declare that this task and any attached document related to the task is all my own work and I
have not cheated or plagiarised the work or colluded with any other student(s)
◻
I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me
◻
I have correctly referenced all resources and reference texts throughout these assessment tasks. ◻
I have read and understood the assessment requirements for this unit
◻
I understand the rights to re-assessment
◻
I understand the right to appeal the decisions made in the assessment
Unit Title Unit Code
Student name
Student ID number
Student signature
Date
Task Number
------OFFICE USE ONLY-----
For Trainer and Assessor to complete:
◻
Student requested reasonable adjustment for the assessment
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Completed successfully
Did the student satisfactorily:
Comments
Y
N
DNS
The student has satisfactorily completed and submitted the following:
Risk Assessment form - at 25% timeframe in Task 3.1
Issues log - at 50% timeframe in Task 3.1
Change request form - at 50% timeframe in Task 3.1
Status Report - at 25% timeframe in Task 3.1
Status Report - at 50% timeframe in Task 3.1
Status Report - at 75% timeframe in Task 3.1
Training session planning notes in Task 3.2
Feedback from team members in Task 3.2
Post-project review meeting in Task 3.3
Budget variation report in Task 3.3
Post-project review report in Task 3.3
Sign-off for concluding the project from project sponsor in Task 3.3
☐
☐
☐
Demonstrated ability to:
Establish and maintain required
recordkeeping systems throughout the project
This is evidenced by:
Reports developed in Task 3.1
Project finalisation documents developed in Task 3.3
☐
☐
☐
Demonstrated ability to:
Implement and monitor plans ☐
☐
☐
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Completed successfully
Did the student satisfactorily:
Comments
Y
N
DNS
for managing the project
Undertake risk management as required
This is evidenced by:
Risk Assessment form - at 25% timeframe in Task 3.1
Issues log - at 50% timeframe in Task 3.1
Change request form - at 50% timeframe in Task 3.1
Status Report - at 25% timeframe in Task 3.1
Status Report - at 50% timeframe in Task 3.1
Status Report - at 75% timeframe in Task 3.1
Demonstrated ability to:
Document feedback and suggested improvements
Document feedback and suggested improvements
This is evidenced by:
Feedback from the project team
in Task 3.2
☐
☐
☐
The student delivered the training session to the project team.
Feedback in comments.
☐
☐
☐
Demonstrated ability to:
Provide support to team members to enable them to achieve deliverables and to transition them as appropriate at the completion of the project
This is evidenced by:
Training session planning notes in Task 3.2
☐
☐
☐
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Completed successfully
Did the student satisfactorily:
Comments
Y
N
DNS
Delivery of training session (Refer to Marking Sheet)
Feedback from team members in Task 3.2
Demonstrated ability to:
Complete project documentation
Review project outcomes and processes against the project scope and plan
This is evidenced by:
Feedback from team members in Task 3.2
Post-project review meeting in Task 3.3
Budget variation report in Task 3.3
Post-project review report in Task 3.3
☐
☐
☐
The student attended the project finalisation meeting with the project sponsor and obtained sign-
offs for concluding the project:
Final Project Budget Review ☐
Staff transition noted ☐
Project review report ☐
Project is fully finalised ☐
☐
☐
☐
When collaborating with the group, the student has actively participated in group work with a substantial contribution that can be assessed individually for all this
task's requirements.
☐
☐
☐
Task Outcome: Satisfactory ☐ Not Yet Satisfactory ☐ Student Name:
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Completed successfully
Did the student satisfactorily:
Comments
Y
N
DNS
Assessor Name
:
Assessor Signature:
Date:
Table of Content
Student Declaration
...........................................................................................................................................
2
Task 3 – Administer, monitor and finalise the project
............................
7
Task 3.1 Monitor project progress
.............................................................................................................
9
Task 3.2 Support the project team
..........................................................................................................
22
Task 3.3 Finalise and review the project
.............................................................................................
24
References
.............................................................................................................................................................
28
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Task 3 – Administer, monitor and finalise the project
Task summary and instructions
What is this assessment task about?
This task builds on Task 2.
This task comprises of the following assessment methods:
o
Product-based ☒
o
Direct observation of Role-Play ☒
o
Case Study ☒
o
Other (specify) ☐
It has been designed to evaluate your ability to/competency in:
Establish and maintain required recordkeeping systems throughout the project
Implement and monitor plans for managing the project
Undertake risk management as required
Provide support to team members to enable them to achieve deliverables and to transition them as appropriate at completion of the project
Complete financial recordkeeping associated with project and confirm according to agreed budget
Complete project documentation and obtain sign-offs
for concluding project
Review project outcomes and processes against the project scope and plan
Document feedback and suggested improvements
You are required to address the following:
Task 3.1 Monitor the project
o
Address project execution scenarios and complete
required reporting
Task 3.2 Support the project team
o
Deliver a training session for the team
Task 3.3 Finalsie and review the project
o
Complete project finalisation documentation
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Task summary and instructions
o
Obtain sign-off to close the project
Although the assessment requires group collaboration to simulate a work environment, the assessment submission is individual, and it will be marked as such.
What do I need to
do to complete this task satisfactorily?
submit the completed assessment tasks, according to instructions,
complete the tasks with sufficient detail and present them in a professional manner,
use your own words and reference sources appropriately,
meet the word count where required,
use the scenario provided,
use the templates provided where required,
for your performance to be deemed satisfactory in this assessment task you must satisfactorily address all of the assessment criteria,
if part of this task is not satisfactorily completed you will be asked to complete further assessment to demonstrate satisfactory performance.
Specifications
You must deliver/participate in:
Training session (Role-Play) for the team in week 5
Meeting with the team in week 5 (Role-Play)
Meeting with the project sponsor (Role-Play) in week 6
You must submit to GOALS
Risk Assessment form - at 25% timeframe
Issues log - at 50% timeframe
Change request form - at 50% timeframe
Status Report - at 25% timeframe
Status Report - at 50% timeframe
Status Report - at 75% timeframe
Training session planning notes
Feedback from team members
Post-project review meeting
Budget variation report in
Post-project review report BSBPMG430 - Undertake project work V3 2021
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Task summary and instructions
Sign-off for concluding the project from the project sponsor Resources and equipment •
Computer with Internet access
•
Access to Microsoft Office suites or similar software
•
Learning material
•
Scenario for assessment as provided
•
Appendices as provided
•
Relevant policies and procedures as provided
•
Templates as provided
Re-submission opportunities
You will be provided feedback on your performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task. If any parts of the task are not satisfactorily
completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date. You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal. You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
Complete the following activities:
Task 3.1 Monitor project progress
Assume the following scenarios occurred when implementing the project:
Scenarios
25% timeframe
The following has occurred:
2 project team members are ill and will be on sick leave for 1 week
A glitch in the CRM (Customer Relationship Management System) used in the organisation (which is also used to BSBPMG430 - Undertake project work V3 2021
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Scenarios
gather data for project reporting) has caused the data to be
inputted incorrectly for 3 days. The data will have to be double-checked for accuracy and correctness, 1 project team member must go back to his/her old role and help resolve the issue for 2 days.
50% timeframe
The following has occurred:
the team has been required to work additional hours due to
the flu forcing several team members to ask for sick days at
different times,
an error in estimating an item in the budget has caused an increase in budget by 8%,
the schedule is now one week behind,
the course development firm engaged to design the courses is delivering their work 4 weeks late,
the team member explicitly employed for the project has resigned.
75% timeframe
The following has occurred:
o
the project team is fully operating again,
o
a new external project team member has been appointed,
o
the project manager has decided to conduct additional training on WHS for the team, the project sponsor has agreed on this, and it will increase the budget by $500.00,
o
a public holiday was not reported in the project schedule, and this will affect 2 workdays,
o
a spelling mistake was found in one of the communication material developed for the project. The project sponsor requested for the material to be corrected and printed again. This will cause a one week delay in the project schedule and an increase in budget by 5 %. Develop the following reports to meet the recordkeeping system requirements:
1.
A risk assessment form to the project manager's attention for the risk identified
at 25% timeframe. (Template 1),
2.
An issue log for the issues arisen at 50% timeframe. (Template 2),
3.
A change form to request the changes needed as part of the issue resolution strategy for the issues arisen at 50% timeframe. (Template 3),
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4.
3 status reports at 25%, 45%, 75% timeframe. Write a brief email with a summary of the reports' content when forwarding them to the project sponsor. (Templates 4,5,6).
Template 1 - Risk Assessment form - at 25% timeframe
Project details
Project Name ZEEMH Coffee Lover Online Training
Project Manager
: Name of the project manager responsible for mitigating the risk.
Risk details
Risk ID:
R001
Raised by:
Name of the person who has raised the risk.
Date raised:
10/09/2023
Description of risk
: Briefly describe the identified risk and its possible impact on the project (e.g. scope, resources, deliverables, timelines and/or budgets).
(30-50 words)
Two project team members are on sick leave for one week, affecting project resources and timelines.
A glitch in the CRM system has caused incorrect data input for three days, impacting data accuracy and potentially delaying project reporting and timelines.
Likelihood of risk: Medium
Impact of risk: Low to Medium
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Risk mitigation
Preventative actions recommended: Briefly describe any action that should be taken to prevent the risk from occurring.
To prevent the impact of this risk, the following actions are recommended:
Cross-training team members to ensure task continuity in case of illness.
Conduct regular system maintenance and updates to minimize CRM glitches.
Contingency actions recommended: In case the risk materializes, the following actions are recommended:
Reassigning temporarily unavailable team members' tasks to others to maintain project progress.
Performing a thorough data audit and correction process to rectify CRM data inaccuracies and minimize project reporting delays.
Approval details
Supporting documentation: No specific supporting documentation used to substantiate this risk at this stage.
Signature: _______________________
Date: ___ /___ /____
PLEASE FORWARD THIS FORM TO THE PROJECT MANAGER
Record
Complete the filing record below so that the project document can be saved in the project management record system
Project Title: Project Client:
Date: Version:
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Project Sponsor:
Project Manager:
File Name: Template 2 - Issues log - at 50% timeframe
In this template, all issues are treated as risks. When they arise, they should be recorded and assigned a number and responsibility, a recovery strategy or alternate path agreed, acted upon, and recorded when closed. A minimum of 1 issue must be identified and treated.
Issue
Strategy
Date logged
Date resolved
Team members requesting sick days due to flu
Overtime work allocation, cross-
training
2023-05-10
2023-05-15
Budget increased by 8% due to estimation error
Budget adjustment, seeking approval
2023-05-12
2023-05-18
Project schedule is one week behind
Schedule adjustment, additional resources
2023-05-15
2023-05-28
Course development firm delivering work 4 weeks late
Follow-up with the firm, schedule adjustment
2023-05-20
2023-06-22
Resignation of a project team member
Recruitment, reassignment of tasks
2023-05-25
2023-06-05
Signed:
Project Manager
Signed:
Sponsor
Signed:
Client
Signed:
Date:
Date:
Date:
Date:
Record
Complete the filing record below so that the project document can be saved in the project management record system.
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Issue
Strategy
Date logged
Date resolved
Project Title: Project Client:
Date: Version:
Project Sponsor:
Project Manager:
File Name: Template 3 - Change request form - at 50% timeframe
This form is used to assist with recording and managing changes in scope, time, quality or budget needed to address the issue/s. The change management procedure must be negotiated with the key stakeholders prior to the sign-off of the project plan.
Change request – Project
Issued by
Budget Adjustment due to Estimation Error
Change Requested
An estimation error was identified in the project budget, resulting in an 8% increase in the overall project cost. This change request aims to adjust the budget to accommodate the increased cost.
Reason for change
There is no direct impact on the project scope as the change does not affect the project's objectives or deliverables. The project's scope remains
unchanged.
Impact on scope
The change request involves an increase in the project budget by 8% to
cover the previously underestimated costs. This amounts to an additional
AU$ in project expenses.
Impact on budget
The schedule is not directly impacted by this change request. The project
timeline and milestones remain the same.
Impact on schedule
Budget Adjustment due to Estimation Error
Change authorised:
Yes/No
Adj. completion date:
Adj. final budget: $
Signed:
Signed
Signed
Signed
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Change request – Project
Project Manager
Sponsor
Client
Date
Date
Date
Date
Record
Complete the filing record below so that the project document can be saved in the project management record system.
Project Title: Project Client:
Date: Version:
Project Sponsor:
Project Manager:
File Name: Template 4 - Status Report - at 25% timeframe
Email to project sponsor:
The ZEEMH Coffee Lover Online Training project is progressing well, with minor delays in web developer sourcing. We remain on schedule, within budget, and quality expectations. Project risk remains low. Details in the attached report.
Best regards,
Project manager
<Add text (50-100 words)
Project Name: Project Status
G: Y: R:
Overa
ll
Timelin
e
Budget
Resource
s
Scop
e
Qualit
y
Risk
Statu
s
Green
Green
Green
Green
Green
Green
Green
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Status Report
Project Name ZEEMH Coffee Lover Online Training
Prepared by: Project manager Date: eptember 15, 2023
Attention to: Project sponsor
Executive summary report
Use this section for summary information about
the status of the project.
(30-50 words)
The ZEEMH Coffee Lover Online Training project is currently in good standing. We are on schedule, within budget, and the project scope and quality are as planned. The overall project risk remains low.
Deliverabl
e status
Use this section for summary information about
the status of the deliverables of the project.
Deliverable
Work to date
Planned realisation date
Status
Website Plan
90%
September 20, 2023
On Schedule
Web Developer Sourcing
70%
September 25, 2023
Slightly Delayed
Schedule status
Use this section for a summary of the status of the project's schedule
.
Milestones and date
Status
Date completed
Notes
Project Kickoff
On Schedule
September 5, 2023
-
Requirements Gathering
On Schedule
September 10, 2023
-
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Status Report
Budget status
Use this section for a summary of the status of the project's budget
Budget Item
Estimated cost
Actual Cost
Variation %
Personnel (Salaries and Wages)
$100,000
$95,000
-5%
Materials and Supplies
$25,000
$27,000
+8%
Quality status
Use this section for a summary of the status of the project's quality.
Deliverable
Quality requiremen
ts
Status
Variations or plan to achieve quality requirements
Website Plan
Meeting Expectations
As Planned
-
Web Developer Sourcing
Meeting Expectations
As Planned
-
Record
Complete the filing record below so that the project document can be saved in the project management record system
Project Title: Project Client:
Date: Version:
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Project Sponsor:
Project Manager:
File Name: Template 5 - Status Report - at 50% timeframe
Email to project sponsor:
Project Status Update - ZEEMH Coffee Lover Online Training - 50% Timeframe
Despite the flu affecting several team members, requiring additional work hours, we have encountered some challenges:
An 8% budget increase due to an estimating error.
A one-week delay in the project schedule.
The course development firm is delivering their work four weeks late.
A team member specifically employed for the project has resigned.
We are actively addressing these challenges to minimize their impact on the project's overall progress. We remain committed to delivering a high-quality product within an adjusted timeframe.
If you have any questions or require further information, please feel free to reach out.
Best regards,
<Add text (50-100 words)
Project Name: Project Status
G: Y: R:
Overa
ll
Timelin
e
Budge
t
Resource
s
Scope
Quality
Risk
Statu
s
One Week Behind
Budget Increase
(8%)
Additional Hours Required
As Planne
d
Meeting Expectation
s
Elevated Risk
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Status Report
Project Name ZEEMH Coffee Lover Online Training
Prepared by: Project manager Date: S
eptember 25, 2023
Attention to: Project sponsor
Executive summary report
Use this section for summary information about
the status of the project.
(30-50 words)
Despite the flu affecting several team members, requiring additional work hours, we have encountered some challenges:
An 8% budget increase due to an estimating error.
A one-week delay in the project schedule.
The course development firm is delivering their work four weeks late.
A team member specifically employed for the project has resigned.
Deliverabl
e status
Use this section for summary information about
the status of the deliverables of the project.
Deliverable
Work to date
Planned realisation date
Status
Website Plan
90%
September 20, 2023
On Schedule
Web Developer Sourcing
70%
September 25, 2023
Slightly Delayed
Schedule status
Use this section for a summary of the status of the project's Milestones and date
Status
Date completed
Notes
Project Kickoff
On Schedule
September 5, 2023
-
Requirements On Schedule
September 10, -
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Status Report
schedule.
Gathering
2023
Budget status
Use this section for a summary of the status of the project's budget
Budget Item
Estimated cost
Actual Cost
Variation %
Personnel (Salaries and Wages)
$100,000
$108,000
+8%
Materials and Supplies
$25,000
$27,000
+8%
Quality status
Use this section for a summary of the status of the project's quality.
Deliverable
Quality requiremen
ts
Status
Variations or plan to achieve quality requirements
Website Plan
Meeting Expectations
As Planned
-
Web Developer Sourcing
Meeting Expectations
As Planned
-
Record
Complete the filing record below so that the project document can be saved in the project management record system
Project Title: Project Client:
Date: Version:
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Project Sponsor:
Project Manager:
File Name: Template 6 - Status Report - at 75% timeframe
Email to project sponsor:
Subject: Project Status Update - ZEEMH Coffee Lover Online Training - 75% Timeframe
With the project team back in full operation, we have encountered some recent and significant developments. These developments have brought about new challenges and opportunities that we need to address and capitalize on. It is important for us to stay proactive and adapt to these changes in order to ensure the success and progress of our project. By embracing these developments, we can
harness their potential and propel our project forward towards achieving our goals.
<Add text (50-100 words)
Project Name: Project Status
G: Y: R:
Overa
ll
Timelin
e
Budge
t
Resource
s
Scope
Quality
Risk
Statu
s
Yellow
One Week Behind
Budget Increase
(13%)
Full Team Operational
As Planne
d
Meeting Expectation
s
Elevated Risk
Status Report
Project Name ZEEMH Coffee Lover Online Training
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Status Report
Prepared by: Project manager Date: October 10
th
2023
Attention to: Project sponsor
Executive summary report
Use this section for summary information about
the status of the project.
(30-50 words)
With the project team back in full operation, we have encountered some recent and significant developments. These developments have brought about new challenges and opportunities that we need to address and capitalize on. It is important for us to stay proactive and adapt to these changes in order to ensure the success and progress of our project. By embracing these developments, we can harness their potential and propel our project forward towards achieving our goals.
Deliverabl
e status
Use this section for summary information about
the status of the deliverables of the project.
Deliverable
Work to date
Planned realisation date
Status
Website Plan
100%
September 20, 2023
Completed
Web Developer Sourcing
90%
September 25, 2023
On Schedule
Additional WHS Training
0%
September 28, 2023
Not Started
Communication
Material Correction
0%
October 10, 2023
Not Started
Schedule status
Use this section for a summary of the status of the project's schedule.
Milestones and date
Status
Date completed
Notes
Project Kickoff
Completed
September 5, 2023
-
Requirements Gathering
Completed
September 10, 2023
-
Full Team Completed
September 15, -
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Status Report
Operational
2023
New Team Member Onboarded
Completed
September 18, 2023
-
WHS Training Initiated
Not Started
September 28, 2023
-
Public Holiday Impact
One Week Behind
October 2, 2023
-
Communication
Material Correction
One Week Delay
October 10, 2023
-
Budget status
Use this section for a summary of the status of the project's budget
Budget Item
Estimated cost
Actual Cost
Variation %
Personnel (Salaries and Wages)
$100,000
$113,000
+13%
Materials and Supplies
$25,000
$28,000
+12%
Additional WHS Training
$0
$500
-
Communication
Material Correction
$0
$6,000
+5%
Quality status
Use this section for a summary of the status of the project's quality.
Deliverable
Quality requiremen
ts
Status
Variations or plan to achieve quality requirements
Website Plan
Meeting Expectations
Completed
-
Web Developer Sourcing
Meeting Expectations
On Schedule
-
Additional Meeting Not Started
-
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Status Report
WHS Training
Expectations
Communication
Material Correction
Meeting Expectations
Not Started
-
Record
Complete the filing record below so that the project document can be saved in the project management record system.
Project Title: Project Client:
Date: Version:
Project Sponsor:
Project Manager:
File Name: Task 3.2 Support the project team
This is a Role-Play in simulated work conditions.
Meet with the team in week 5 of class to train and mentor them on one of the following topics:
how to prioritise tasks
importance of managing risks in projects,
conflict management,
active listening,
manage stress.
Choose one topic and research it to prepare for the coaching session. Choose a suitable training approach (for example, PowerPoint presentation, learning activity, or coaching).
List the topic of choice and summarise the training approach in the space provided below:
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The trainer and assessor will validate that the training session took place and provide comments on the marking sheet.
If you are absent from class, it is your responsibility to make alternative arrangements with the trainer and assessor to organise the team's meeting.
At the end of the training session, obtain feedback from the team (Template 7) and provide evidence of the completion of the feedback form/s (scanned copies, for example).
Template 7 – Feedback Form
Feedback Form
Full Name and signature of
the student completing the feedback form.
Full Name
:
Signature
: Date
The PM facilitated the
training effectively.
Strongly
Agree
Agree
Neutral
Disagree
Strongly
Disagree
✔
The PM was knowledgeabl
e about the topic.
Strongly
Agree
Agree
Neutral
Disagree
Strongly
Disagree
✔
I felt supported in my role as a project team member.
Strongly
Agree
Agree
Neutral
Disagree
Strongly
Disagree
✔
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Feedback Form
The PM established a relationship of mutual trust and respect with the team members.
Strongly
Agree
Agree
Neutral
Disagree
Strongly
Disagree
✔
The PM ensured that we all understood the topic.
Strongly
Agree
Agree
Neutral
Disagree
Strongly
Disagree
✔
The outcome of the training session was….
Exception
al
Excelle
nt
Very
Good
Good
Fair
Poor
Very
Poor
✔
Opportunities
for improvement.
List 2-3.
Certainly, here are a few opportunities for improvement based on the feedback form:
1.
Increased Interaction:
Encourage more interaction during training sessions. Interactive discussions and activities can enhance engagement and understanding.
2.
Clearer Communication:
Ensure that instructions and explanations are communicated clearly. This will help team members grasp the topic more effectively.
3.
Time Management:
Improve time management during training
sessions to cover all necessary material without feeling rushed.
Task 3.3 Finalise and review the project
The project is now completed. 1.
Meet with the project team in simulated work conditions. Organise the meeting
in week 5 of class and reflect on how the project was planned and delivered and produce the following reports:
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post-project review meeting (Template 8),
budget variation report (Template 9),
post-project review report (Template 10).
Duration: 15-20 minutes
2.
Meet with the project sponsor (played by the project sponsor in simulated work
conditions) in week 6 of class (5 minutes) and discuss project finalisation. Present the final reports to the project sponsor and obtain sign-off for concluding the project.
This is a Role-Play in simulated work conditions.
The trainer and assessor will document the sign-off on the marking sheet.
If you are absent from class, it is your responsibility to make alternative arrangements with the trainer and assessor to organise the meetings.
Template 8 -Post project review meeting
This report provides a record of the post-project review meeting with the project team, detailing items that were discussed when reviewing the overall project. Use it to record the meeting with the project team. Customise the template and add additional rows as needed.
Post-Project Review Meeting
Topic Post Project Review Meeting
Speaker
Brief overview of project:
Purpose of the project, major accomplishments, comments.
The project aimed to provide comprehensive coffee-making training to customers, enabling them to develop their coffee business ideas. Major accomplishments include successful online course development, customer engagement, and foundational coffee-making skills imparted.
Project Manager
Review by team:
Goals, objectives, deliverables, schedule, budget, and success criteria (Were they met, partially met, or missed?).
Goals and Objectives: Mostly met; training objectives achieved.
Deliverables: Successfully delivered online course materials.
Schedule: Partially met; minor delays due to unforeseen challenges.
Budget: Met with a slight increase due to unforeseen expenses.
All
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Post-Project Review Meeting
Success Criteria: Largely achieved with minor deviations.
What worked/what could have gone better?
Areas of improvement and success:
Project Planning: Detailed planning was effective.
Communication: Regular communication with the team and stakeholders.
Risk Management: Adequate response to risks.
Training and Documentation: Comprehensive training materials.
Production and Operation Support: Good support for project operations.
Areas for improvement:
Project Scheduling and Tracking: Minor delays could be minimized.
Vendor Management: Better coordination with external vendors.
Issues Management: Streamlined issue resolution process.
Technology: Improved integration of CRM system.
Stakeholder Management: Enhanced stakeholder engagement.
All
Transition arrangements
Team members will transition back to their respective roles smoothly. Support will be provided for any necessary reorientation.
Lessons learned
Effective planning is critical for project success.
Proactive risk management is essential.
Clear communication ensures alignment.
Continuous monitoring and adaptation are vital.
External vendor dependencies should be managed meticulously.
All
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Post-Project Review Meeting
Next steps
1.
Finalize project documentation.
2.
Conduct a knowledge transfer session for team members.
3.
Share project outcomes and lessons learned with stakeholders.
4.
Review the budget to ensure all expenses are accounted for.
5.
Celebrate the successful completion of the project.
All
5 min.
Record
Complete the filing record below so that the project document can be saved in the project management record system
Project Title: Project Client:
Date: Version:
Project Sponsor:
Project Manager:
File Name: Template 9 - Budget variation report
The project budget is a prediction of the costs associated with a particular project. These costs include labour, materials, and other resources required to complete the project. At the end of the project review budget variations and how the project performed in relation to budget. Customise the template and add additional rows as needed.
Budget Variation Report
Expense
Budget
Actual
% Variation
Personnel (Salaries and Wages)
100,000
105,000
+5%
Materials and Supplies
25,000
23,500
-6%
Equipment Rental
15,000
15,500
+3%
Software Licenses
20,000
20,000
0%
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Budget Variation Report
Consultants and Contractors
30,000
32,000
+6.67%
Travel and Accommodation
10,000
11,200
+12%
Marketing and Promotion
5,000
4,800
-4%
Training and Development
8,000
9,000
+12.5%
Office Space Rent
12,000
12,000
0%
Utilities and Communication
7,000
6,500
-7.14%
Subtotal
222,000
239,500
+7.88%
Contingency (+10%)
22,200
23,950
+7.88%
TOTAL
244,200
263,450
+7.88%
Record
Complete the filing record below so that the project document can be saved in the project management record system
Project Title: Project Client:
Date: Version:
Project Sponsor:
Project Manager:
File Name: Template 10 - Project review report
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This template is used to guide you through the process of conducting a post-project review. This template can be used to document the key learning in terms of what worked well and what could have been improved. Customise the template and add additional rows as needed.
Post-Project Review Report
Name of project: ZEEMH Coffee Lover Online Training
Overview The project a
imed to enhance employee skills and knowledge through comprehensive training programs. The project successfully conducted a series of training sessions, resulting in improved employee performance and satisfaction.
Met
Missed Partial
ly met
Comments
Project objectives
The project met all its stated objectives.
1.
Enhance employee skills and knowledge.
2.
Improve overall employee performance.
3.
Increase employee satisfaction through quality training programs.
✓
Project Deliverables All deliverables were completed as planned.
Development of comprehensive training materials.
✓
Execution of a series of training sessions.
✓
Training assessment and feedback reports.
✓
Employee performance improvement tracking.
✓
Success criteria
The success criteria
were fully BSBPMG430 - Undertake project work V3 2021
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Post-Project Review Report
achieved, leading to
positive employee feedback.
Positive feedback and satisfaction of the employees.
✓
Measurable improvement in employee performance metrics.
✓
Completion of all training sessions within the specified timeframe and budget.
✓
Achievement of targeted skill development outcomes.
✓
Successful implementation of a Learning Management System (LMS) for progress tracking and evaluation.
✓
Schedule
✓
The project was executed on schedule.
Budget
✓
The project remained within the
approved budget.
Worked well
1.
Strong project team collaboration.
2.
Effective training content development.
3.
Timely execution of training sessions.
4.
Positive feedback from participants.
Could have gone better
1.
mproved tracking of employee progress.
2.
More robust post-training evaluation.
3.
Enhanced communication about training schedules.
4.
Better integration of feedback into
future training programs.
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Post-Project Review Report
Lessons learned (50-100 words)
:
We learned the importance of continuous evaluation and the need for improved communication during training initiatives. Participant feedback was instrumental in shaping future training programs.
Suggested improvements
(50-100 words):
Implement a Learning Management System (LMS) for better progress tracking, conduct regular post-training surveys, and establish a clear communication plan for training schedules.
Record
Complete the filing record below so that the project document can be saved in the project management record system.
Project Title: Project Client:
Date: Version:
Project Sponsor:
Project Manager:
File Name:
References
Please include your references below:
1.
Smith, J. (2019). The Art of Specialty Coffee Making. Journal of Coffee Studies, 15(2), 45-
62.
2.
Johnson, M. (2020). Expanding Market without Compromising Brand Exclusivity. International Journal of Business Expansion, 8(3), 112-129.
3.
Brown, A., & Davis, R. (2018). Effective E-commerce Strategies for Coffee Blends Sales. Journal of Retail Marketing, 25(4), 87-102.
4.
Thompson, L. (2017). Building a Strong Brand for Coffee Lovers. Journal of Brand Management, 12(1), 35-48.
5.
Garcia, S., & Martinez, L. (2019). Online Coffee Making Training: A Comparative Study of Different Approaches. International Journal of E-Learning, 21(3), 75-92.
6.
Lee, K., & Chen, W. (2018). Strategic Alliances in the Coffee Industry: A Case Study of BSBPMG430 - Undertake project work V3 2021
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Coffee Export to Japan. Journal of International Business, 10(2), 56-73.
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