Assignment 1.2 Amazon Supply Chain

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Bellevue University *

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305

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Industrial Engineering

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Dec 6, 2023

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Amazon Supply Chain 1 Amazon Supply Chain Anne M. Sunderman Bellevue University SCLM305-A864 Supply Chain Fundamentals (2241-DD) Eric Peterson 09/30/2023
Amazon Supply Chain 2 How does Amazon illustrate the concepts discussed in Chapter 1? Amazon illustrates the concepts of supply chain that are discussion in Chapter 1 by being customer centric. “Rather thank focusing on marketing and advertising, Amazon placed it focus on having a superior supply chain that provides un compromised delivery to customers.” (Sanders, 2020, 9) Amazon has a strong focus on lean systems, quality, and efficiency. In what ways can Amazon continue to use SCM to keep their competitive edge? I believe that Amazon can continue to keep their competitive edge by vetting more of their sellers and/or suppliers. I know in my personal use of Amazon I have had wrong items sent to me. I feel this can be resolved by having any new potential supplier go through a vetting process to ensure they have supply chain practices that align with the goal that Amazon sets for itself. What ‘Trends in SCM’ should Amazon be attentive to and why? Be creative! I believe Amazon does an excellent job on supporting the customer side of supply chain. I have never heard of or personally seen any issues especially in the returns aspect this is where you can see a lot of issues arise. Amazon has made this very easy for their consumers and offer multiple way to satisfy the need. They could maybe invest more in their advertising across streaming platforms. I know their Super Bowl commerical last year showed me some products I had not seen before and made me go to their site to purchase the product. If they did this more often then they may receive more site traffic.
Amazon Supply Chain 3 References Sanders, N. R. (2020). Supply Chain Management: A Global Perspective . Wiley.
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