Final Milestone Part Three
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5-3 Final Project Milestone Three: Intervention Strategies
Skylar Angell
Southern New Hampshire University
CJ 332 Crisis Intervention for Police
September 30
th
, 2023
In the first scenario, officers responded to a call regarding a couple that had been arguing. This call was placed by their 12-year-old daughter Sarah. She states she called the police because she was scared that the fight between her parents would worsen and become physical like it had in the past. The couple is known to local officers due to both of their current positions being police officers at that very department. Sarah has stated that in the past Brian has put his hands on his wife Josie although there is no legal record of it. As the couple are also officers it makes the whole situation more unique. This also changes how the officers will respond to handle the situation at hand. This type of event can put an officer’s ethics and responsibilities when it comes
to the cases of fellow officers to the test. To best handle this situation, the utilization of the North Carolina model can be used to investigate the situation. This model gives a basis as to how officers should respond to domestic violence calls. This model’s protocols allow officers to respond quickly and safely to enter the home on a domestic violence call in a swift and controlled manner. “Once in the home containment of the involved is done immediately to prevent further violence and influence" (Harmening, 2013). This helps to lessen further violence and influence. Officers should then begin interviewing both parties after they used escalation techniques and have contained the scene. It is also recommended the officers use supportive interviewing techniques to see if there are any previous events of domestic violence. Officers at the event should not tell the victim that their interventions are all the information that has been gathered. The officers need to document everything that is stated, and everything witnessed. Even if no violence reports were created there should still be documentation on the event. The documents should include attitudes, words
spoken, body language, and any police involvement that was needed. If the officers listen to the guidelines when dealing with the scenario, then other agencies may not be needed. For the third scenario, there are several ways that makes the scenario dangerous both for the public and the police. John has already confessed to shooting his wife and is now sitting in a public park threatening to take his own life. Numerous factors pose a risk to the public and the police. How the police deal with the situation may determine how John reacts and whether he goes into fight or flight mode. Officers need to be cautious when dealing with John due to the possibility of him taking a hostage or his chance of fleeing. Three different de-escalation techniques should be used. Engagement needs to be the first step. Upon the arrival of the officers on the scene, de-escalation should occur. Officers need to engage John in a controlled and safe manner while also remaining to appear as non-threatening. Since John has a firearm present the officers need coverage and lethal protection for themselves. John possessing a firearm will set boundaries for the officers as well as set John's fight or flight response off. Communication should only be established by one officer as it can lead to confusion for John and further complicate the situation. The officer establishing communication should use a calm and collective tone of voice. They should also use a supportive tone and use helpful phrases. The officers should set a goal to establish rapport with John. “The goal of building a rapport is to build trust. Officers should avoid talking about the situation at hand as much as possible and focus attention away from the crisis at hand" (Harmening, 2013). It allows trust to be built John and the officers between and to create a positive rapport. The first thing for
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the officer to do is for the officer to introduce himself. The next thing would be for the officer to ask John questions to get acquainted with John and the situation. This allows John to let the officers know what he wants to be known. “In many cases, all the person wants is someone who will listen to their problems and show a sincere concern for their situation" (Harmening, 2013). It
also lets John have a higher sense of worth and allows John to feel respected by the officers. John
can be seen as being highly emotional which should make the officers not ask judgmental questions to build rapport with John. The officers should use questions that could help to de-
escalate the situation. The goal of building rapport is to gain trust with the suspect. The officers should avoid talking about the situation at hand. They should turn the focus of attention away from the crisis at hand. The officers should also engage in active listening. This will help them to
build a better rapport with one another. John telling the officers what his problem is allows officers to know why he is in this situation. Eventually, the opening with John will allow him to give up and just start talking. Officers need to pay special attention to John’s body language. If John starts to appear nervous, then officers should be able to catch that and try to focus John on another topic. Officers should also be aware of the outcomes that have a possibility of occurring whether that be John turning a firearm on himself or even the police. The officers should make sure everyone is safe in the situation no matter what.
Resources
Harmening, W. M. (2013). Crisis Intervention: The Criminal Justice Response to Chaos, Mayhem, and Disorder. Pearson Education (US). https://mbsdirect.vitalsource.com/books/9780133113303