D235 paper
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School
Western Governors University *
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Course
D235
Subject
Health Science
Date
Dec 6, 2023
Type
docx
Pages
7
Uploaded by 2021rnclass2023
Ashley Stadden
D235: Interprofessional Communication and Leadership in Healthcare
Kristy Hodson
Task NZM2
10/14/23
Part 1: Working Style
Answer 1:
My working style shows to be abundant in explore, deliberate plus in both examine and
execute, and deliberate in excite.
Answer 2:
According to the 5 dynamic learning report two of my strengths include “being a creative
and out-of-the-box thinker who always wants to understand how and ideas associate”, and that I
am constantly looking for other options and reorganizing my ideas or plans. This fits me
perfectly. I love learning new ways to do things, whether it works for me or not, I adore seeing
other people do things differently and offer advice back and forth. I do constantly find myself
exploring other options. The combination of these two strengths does allow me to be more
receptive to seeing how others do tasks and seeing if I can mold what others do into my practice.
Two of my challenges are that I am a procrastinator and require deadlines and that I’m a
synthetic thinker opposed to a logical thinker, which means that I tend to process information
more simultaneously than sequentially. I am aware that I am what I call a “chronic
procrastinator” and I have honestly been that way my whole life. I have found methods to help
with that though such as using a planner that I will write (for example): “Study from 3pm to
6pm”, which keeps me on track because in my mind what I put in my planner has to be done.
The reason I consider being a synthetic thinker a challenge is because I have found that I tend to
not understand things by just listening, reading, or reviewing steps.
I learn best as a hands-on learner, which I think correlates with being a synthetic thinker
as I have to be able to do tasks with hand on practice or have a patient with a chronic
condition/disease that I am trying to learn, from there I will look at the labs, the pathophysiology,
how my patient presents, their vital signs, and everything else and from that point on it will just
“click” for me. It has made traditional learning extremely hard for me when growing up.
The way that the 5 dynamic learning report represents itself in my everyday life is that I
find myself constantly exploring things I am interested in, reading articles, searching for classes
to expand my knowledge, speaking to people and being highly interested in the experience of
others. I am really a procrastinator with most aspects of my life but do well with planners and
daily to-do lists that help me stay on track, as there is a sense of satisfaction, I receive for every
task I check off. I do like to know why I am doing something and understand why I am doing it
before starting a task, which I feel is a good trait to have as a nurse.
Answer 3:
I feel when I work in group projects I do well with someone who can take lead on a
project and give roles, I have and will take lead when necessary but when I have someone who
gives me a deadline and a plan, I tend to respond well with that as disappointing my teammates
is something I try my hardest to avoid. I find that I take projects/tasks very seriously as with
wanting to avoid disappointment and then having the option to help others who may be
struggling.
Part 2: Communication
Answer 4:
I recently had to have a conversation with a friend of mine that I felt included both
sincerity and accuracy. She was struggling with the preceptor she was assigned to at work, as at
times the preceptor was doing things wrong or was misinforming my friend. She was venting to
me about the situation to where I actively listened and gave her my attention. I had to speak up
though as she did start having an extremely poor attitude towards her preceptor that was
borderline hostile at times. It was hard to say this, and initially she did not take it well, but in the
end her attitude did change towards her preceptor and they both agreed that they were not
compatible as a preceptor and preceptee and my friend was able to get a new preceptor and work
on how she speaks to others at work.
I listen in a very systematic way. I feel when I am listening to someone I tend to try to
think about the whole situation, the facts, my own experiences, and how I relate to what they are
saying.
Even though I feel as though I am a very active and involved listener that I tend to get
wrapped up in my own thoughts and will sometimes interrupt who I am conversating with, with
my own experience, as a means to relate to them. Sometimes people take this as you’re not
listening to them or being there for what they need right then. Some people take it well and our
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conversations and connection is great, or other people tend to feel like I am not truly listening to
them or attempting to overshine what they’re going through.
Answer 5:
A couple of years ago I was conversating with an ex-coworker who was telling me a story
about when a patient was not changed all shift and had forgotten that I was present for that
situation. In this conversation I used accuracy on the communication meter. They had mentioned
a specific room number not being changed by the previous shift and being saturated upon
starting rounds. The coworker described to me how they confronted the coworker and reported
them to management which resulted in doing bedside rounds at shift change. I reminded the
coworker that even though they were the one who was taking care of that patient, that I was the
one who brought this up to management and initiated the bedside rounding as this was a
continuous problem throughout the facility. My coworker did appear flustered and was initially
upset on feeling called out, did later apologize to me for trying to take credit for a situation I was
responsible for.
I know that I am a very reactive listener, whether it is out of excitement, relatability, or
annoyance. I struggle with sitting and only listening at times without adding in what I am
thinking. I do also tend to react strongly when I feel as though someone is lying or I am being
directly lied to. I can come off as very strong sometimes in how I feel about certain topics, such
as the example above. I could have let it go, as it didn’t really matter that my coworker was
trying to take credit to others for something I went through, but I felt extremely annoyed by it
and felt the need to react.
I fluctuate with how I speak. When I am nervous or in a new situation I tend to come off
as quiet and very meek, but when I am comfortable with who I am around or feel as though I am
not being taken seriously in something I feel knowledgeable one (such as when I voice concerns
to doctors about patients), I can come off extremely confident, strong, and what I consider “flat”
or “straight to the point”. At times I feel as though this is confusing to others as they don’t know
how to view me. I struggle with being 100% authentic until I’m comfortable with those around
me.
Answer 6:
I believe that my communication style causes a cycle of waste because initially being
meek while listening and not speaking up makes people question my confidence or ability to be
authentic, while when I feel overly confident about a topic, I can become almost passive-
aggressive. This has led to losing many friendships and struggling to “click” with those around
me. I am working towards finding a good middle ground and have seen good progress with my
communication over the years, but there is still quite a bit of room for improvement.
Answer 7:
I feel as though taking the time and having to write and reflect on how I communicate has
made me even more aware of the importance of continuing to work on my communication
issues. I do struggle with not being aware of my ow flaws at times and I do believe I’ll take this
information and be able to think about it in future conversations to seem more sincere with my
listening.
Part 3: Reflection/Hero’s Journey
Answer 8:
I feel as though this course had me take a big look at my learning style along with having
a better grasp on understanding how I learn best and why I organize things in my mind the way
that I do. The communication portion of this had the largest impact on me with reflecting on how
I communicate with others and bringing to light my flaws along with what I want to improve on.
For me specifically, what was most challenging about this course was all the videos that I
had to watch. I’m not sure why it’s something I struggle with, but I found ways to get through
them (multi-tasking by coloring while listening to a video). There were times I had to rewatch a
video a few times to grasp what it was saying.
The communication section of this course is what I found most valuable. I think it’s
excellent to have people analyze themselves and use past conversations as examples to truly
understand how you communicate and why you communicate that way. I truly believe that
everyone could benefit from a course like this for this reason specifically.
Answer 9:
I believe that I could help others by showing them the conversation meter and having an
active discussion on how they feel as though they communicate and why they have the
communication style that they do. This could be a two-way conversation with excellent
constructive criticism. I also find this meter extremely helpful because I can use this as a tool at
work to analyze how different patients communicate and absorb information.
Answer 10:
I am hoping that after this course I can continue to be mindful of my learning and
communication style. Learning to communicate better and being forward with my learning style
will hopefully help me from experiencing burnout from feeling as my coworkers, managers,
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superiors don’t understand me. I have found myself wanting to give up or feeling burnt out when
I don’t feel understood.
Answer 11:
If I continue to understand my own communication methods and advocating for how I
learn best, I can possibly bring these skills into a leadership position if I ever get to become a
charge nurse or a manager. I feel like if I prioritize this I can become a strong leader for my
coworkers that others feel as though they can come to.