Guided Practice - Troubleshooting_chamel6755

Charlene Melvin CIS 150 5.3 Troubleshooting 12/3/2023  Preventative Measures: Save WiFi credentials securely on the devices.  Action: Reconfigured SSID and password  Outcome: Internet connection successful IoTController  Identify Problem: IoT devices not responsive or not connected.  Theory of Probable Cause: Disrupted communication due to power loss.  Plan of Action: Reconfigure or reconnect IoT devices to the network.  Verification: Ensure devices respond to commands and operate as expected.  Preventative Measures: Ensure stable power sources for IoT devices.  Action: Reconfigured internet settings and enabled SSID and password  Outcome: Internet connection successful IoT-Smartphone0  Identify Problem: IoT devices not responsive or not connected.  Theory of Probable Cause: Disrupted communication due to power loss.  Plan of Action: Reconfigure or reconnect IoT devices to the network.  Verification: Ensure devices respond to commands and operate as expected.  Preventative Measures: Ensure stable power sources for IoT devices.  Action: Reconfigured SSID and password  Outcome: Internet connection successful IoT-Light  Identify Problem: IoT devices not responsive or not connected.  Theory of Probable Cause: Disrupted communication due to power loss.  Plan of Action: Reconfigure or reconnect IoT devices to the network.  Verification: Ensure devices respond to commands and operate as expected.  Preventative Measures: Ensure stable power sources for IoT devices.  Action: Reconfigured SSID and password  Outcome: Internet connection successful to IoT Controller IoT-Fan  Identify Problem: IoT devices not responsive or not connected.  Theory of Probable Cause: Disrupted communication due to power loss.  Plan of Action: Reconfigure or reconnect IoT devices to the network.  Verification: Ensure devices respond to commands and operate as expected.  Preventative Measures: Ensure stable power sources for IoT devices.

Charlene Melvin CIS 150 5.3 Troubleshooting 12/3/2023  Preventative Measures: Enable network security, and consider using a UPS for the router. HomeWiFi-PC  Findings and Actions:  Findings: DHCP and DNS server issues.  Actions: Reconfigured DHCP and DNS settings on the PC using ipconfig /renew .  Verification: Confirm the PC can connect to the DSL network, access the internet, and resolve domain names.  Preventative Measures: Enable automatic DHCP on the PC for dynamic IP configuration, and monitor DNS settings. HomeWiFi-Laptop  Findings and Actions:  Findings: Network settings needed reconfiguration, changed SSID password, and enabled network security.  Actions: Reconfigured network settings, changed SSID password, and enabled network security.  Verification: Confirm successful connection on the laptop.  Preventative Measures: Save WiFi credentials securely on the devices. HomeWiFi-Tablet  Findings and Actions:  Findings: Network settings needed reconfiguration, changed SSID password, and enabled network security.  Actions: Reconfigured network settings, changed SSID password, and enabled network security.  Verification: Confirm successful connection on the tablet.  Preventative Measures: Save WiFi credentials securely on the devices. IoTController  Findings and Actions:  Findings: DNS error, reconfigured DNS and internet settings.  Actions: Reconfigured DNS and internet settings on the IoTController.  Verification: Ensure the IoTController can connect to the network and access the internet.  Preventative Measures: None specific, but ensure a stable power source for the IoTController. IoT-Smartphone

Charlene Melvin CIS 150 5.3 Troubleshooting 12/3/2023  Actions: Connected fiber repeater to fiber hub with the appropriate cable and reconfigured network security from WPA2-PSK to WPA-PSK.  Verification: Confirm the WiFi router is connected to the fiber repeater, and devices can access the internet securely.  Preventative Measures: Regularly check the fiber connection, and consider using a UPS for critical devices. HomeWiFi-PC  Findings and Actions:  Findings: Internet not connecting, no DNS server.  Actions: Reconfigured global settings and network security on the PC.  Verification: Confirm successful connection on the PC.  Preventative Measures: Save WiFi credentials securely on the devices and regularly review network security settings. HomeWiFi-Laptop  Findings and Actions:  Findings: Internet not connecting, no DNS server.  Actions: Reconfigured global settings and network security on the laptop.  Verification: Confirm successful connection on the laptop.  Preventative Measures: Save WiFi credentials securely on the devices and regularly review network security settings. HomeWiFi-Tablet  Findings and Actions:  Findings: Internet not connecting, no DNS server.  Actions: Reconfigured global settings and network security on the tablet.  Verification: Confirm successful connection on the tablet.  Preventative Measures: Save WiFi credentials securely on the devices and regularly review network security settings. IoTController  Findings and Actions:  Findings: IoTController not connected to the router, internet not connecting, no DNS server.  Actions: Reconfigured internet settings and connected IoTController to the router using the appropriate cable.  Verification: Ensure devices can connect to the network and access the internet.