Assignment 2 - Group 1

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School

University of Calgary *

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Course

241

Subject

Communications

Date

Jan 9, 2024

Type

pptx

Pages

Uploaded by shachiesaini

Role Plays G R O U P 1 A S M A S H A H Z A D A L E N E J A L E A T O N O S U S H M A S H R E S T H A S H A C H I E S A I N I

Scenario #5 Caregiver: Parent A family attends the daycare who does not eat pork or products from pork. Once a month there is a special hot dog lunch at the day care and the child, who is two years old, tries to grab the hot dog from other children instead of eating his lunch provided by the family. The caregivers redirect but the child becomes upset and cannot understand why his lunch is different. The caregiver approaches the parent to discuss what the options are for the child.

Role-Play

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Problem Identification Key Problem: "The main issue arises from the child's difficulty in understanding why his lunch is different, leading to upset behavior and challenges for the caregivers." Impact on Child: "The child's inability to participate in a group activity causes distress and a sense of exclusion." Caregiver's Challenge: "The caregivers face the challenge of managing this behavior while maintaining an inclusive and respectful environment for all children."

Conflict Resolution Strategies Resolving Through Consensus: "Shachie's suggestion for an alternative lunch and the group's discussion on implementation." Tuckman's Stage: "This process of finding common ground and agreeing on a solution exemplifies the 'Norming' stage, where the group collaborates to solve differences."

Theoretical Application Tuckman’s Theory: "This scenario illustrates the 'Forming' stage where the group is still understanding individual needs and 'Storming' stage where differences lead to conflict." Conflict Resolution Styles: "The caregiver's approach represents a collaborative conflict resolution style, aiming for a win-win situation."

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Scenario #6 Caregiver: Caregiver You observe another caregiver using her cell phone when working with the children. This is against the supervision policy at the day care. When other staff have talked to her about it, she states “I was using it for the kids, to do research.” Today you see that she is on Facebook.

Role-Play

Problem Identification Core Problem: "The central issue involves a caregiver using her cell phone for personal reasons, including accessing social media during work hours." Policy Implications: "This behavior not only violates the daycare's policy but also raises concerns about professional conduct and dedication to child care responsibilities."

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Conflict Resolution Strategies Discussion of Solutions: "Alene, Asma, and Sushma engage in a discussion to find a compromise, with Asma suggesting limiting phone use to breaks." Tuckman's Stage: "This collaborative problem- solving indicates a transition into the 'Norming' stage, where the group seeks to resolve differences and establish new norms."

Theoretical Application Tuckman's Norming Stage: This stage is marked by resolving differences and re-establishing group norms. The group's collective solution to the conflict demonstrates this stage's characteristics. The group, through discussion, reaches a compromise to limit Asma's phone use to breaks, realigning with the daycare policies. Tuckman's Storming Stage: Characterized by conflicts and power struggles, this stage is reflected in the confrontation and Asma's defensive response, testing the daycare's boundaries and norms. Shachie observes Asma's policy violation and reports it to Alene, leading to confrontation. Tuckman's Forming Stage: This stage involves group members getting to know each other and the group norms. In the scenario, the daycare environment and its policies represent this stage. The daycare setting establishes group norms. Asma's behavior (using her cell phone) indicates unawareness or disregard for these norms.

Key Takeaways Respect and Understanding : Emphasize the value of respecting individual differences and understanding diverse perspectives, as seen in both scenarios. Communication : Highlight the importance of effective and empathetic communication in conflict resolution. Group Dynamics : Reflect on the demonstration of Tuckman's stages (Forming, Storming, Norming) in navigating group conflicts. Balancing Needs and Norms : Discuss the balance between individual needs and group norms, crucial in both conflict scenarios. Growth Through Conflict : Acknowledge conflicts as opportunities for learning and team growth.

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References McKinlay, L., & Ross, H. (2023). You and Others: Reflective Practice for Group Effectiveness in Human Services (3rd ed.). Pearson Canada.

Thank you!

Assignment 2 - Group 1

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