milestone four 1

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School

Strayer University *

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MILESTONE

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Communications

Date

Jan 9, 2024

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docx

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Uploaded by Jaasminee

17/22 that's 77% This Milestone has been retaken. 17 questions were answered correctly . 5 questions were answered incorrectly . 1 Which of the following is the best example of a conflict over gender role changes in the United States?  Conflict over men working as decision-making executives  Conflict over women working in nurturing professions (teacher, guidance counselor, etc.)  Conflict over men working in support professions (nurse, secretary, etc.)  Conflict over women waiting for men to ask them out on dates rather than asking the men CONCEPT Conflict Over Gender Role Changes Report an issue with this question 2 Which of the following is an example of cultural competency as defined in the field of conflict resolution?  Mary notices that a visiting foreign exchange student seems uncomfortable with eye contact, so she explains how eye contact is used in the United States.  Juan buys multiple guidebooks and language books, and studies them thoroughly before his business trip to Italy.  Terrence and Julia talk about the differences in the educational systems in their two countries, and discuss the pros and cons of each system.  Jennifer is traveling in Japan and is able to successfully get directions to a Shinto temple that she is interested in seeing. CONCEPT Making Conflict Resolution Culturally Competent Report an issue with this question 3 Oculesics is a __________ form of communication.  direct

 non-verbal  physical  verbal CONCEPT Oculesics Report an issue with this question 4 Which of the following is NOT traditionally considered a masculine trait in American culture?  Competitiveness  Ambitiousness  Self-sufficiency  Sensitivity CONCEPT Masculine and Feminine Traits Report an issue with this question 5 Many co-workers were supportive of Anna, a young, woman who had started work as a construction company foreperson. Others were insulting and believed that a woman should not be directing a construction crew, even after she explained that her father owned a construction company and she had grown up learning the business. These people continually complained and were slow to follow her instructions. Which of the following explains why some workers are complaining about Anna?  Anna holds a position of unofficial power, which is in harmony with her culture's ideas about gender roles.  Anna holds a position of official power, which conflicts with her culture's ideas about gender roles.  Anna holds a position of official power, which is in harmony with her culture's ideas about gender roles.  Anna holds a position of unofficial power, which conflicts with her culture's ideas about gender roles. CONCEPT Gender and Power (Official and Unofficial)

Report an issue with this question 6 The United States mediation process values __________ in conflict resolution.  political power  social status  a high power distance  a low power distance CONCEPT High and Low Power Distance Report an issue with this question 7 Which of the following is NOT an example of how a person's sense of self is demonstrated?  Actions  Attitudes  Physical characteristics  Perspectives CONCEPT Culture, Gender, and Identity Report an issue with this question 8 Harry has an issue with his roommate, Dan, not understanding Harry's need to meditate every evening. Harry has tried to explain that he has been doing this with his family since he was young; however, Dan does not have similar traditions, and does not see why Harry still bothers to continue with a family tradition after he no longer lives with his family. What is being misunderstood in this conflict?  Dan's future orientation  Harry's past orientation  Dan's past orientation  Harry's future orientation CONCEPT

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Future and Past Orientation Report an issue with this question 9 Which of the following is a means of gaining fluency with another culture?  Observation and broad generalization  Occasional contact and conversation  Academic research  Immersion and participation CONCEPT What Is Cultural Competency? Report an issue with this question 10 Organizational culture is formed by the rules and __________ governing behavior in a given organization.  issues  norms  opinions  intentions CONCEPT Cultural Model Applied to Smaller Groups Report an issue with this question 11 Latrice is leading a discussion about a new project her team is launching and is running into difficulties with Max and Sunil. Max wants to be in charge of managing the vendors because he thinks it will help him gain the promotion that he's been seeking. Sunil is insisting that Max lacks the experience necessary to manage the vendors, and explains that the project is much more likely to come in at or below budget and reflect well on the team if he (Sunil) fills that role. Both Max and Sunil have made it very clear that neither of them is going to back down from their position, so they are looking to Latrice to resolve their conflict. Which of the following is true?  Both Max and Sunil are displaying a collectivist mindset.

 Sunil is displaying an individualist mindset, whereas Max is displaying a collectivist mindset.  Max is displaying an individualist mindset, whereas Sunil is displaying a collectivist mindset.  Both Max and Sunil are displaying an individualist mindset. CONCEPT Individualism and Collectivism Report an issue with this question 12 Which of the following would be an expected behavior from a person whose culture has a low tolerance for ambiguity?  A desire to know the social rules of a group that he or she is first meeting  An indirect way of speaking that requires a listener to interpret meaning  A willingness to take risks when necessary  A lack of eye contact in many or all communication situations CONCEPT Tolerance for Ambiguity Report an issue with this question 13 Which of the following is traditionally perceived as gender inappropriate in U.S. culture?  A woman using an accommodating conflict style  A woman using an avoiding conflict style  A man using an avoiding conflict style  A man using a competing conflict style CONCEPT Gender and Conflict Style Report an issue with this question 14 Which of the following best describes cultural norms?  Customs that everyone shares  A contrast in perceptions by members in different cultures

 Verbal and non-verbal social cues  Behaviors and perceptions considered "right" or "proper" CONCEPT Definitions and Models of Culture Report an issue with this question 15 Negative perceptions of gender traits often cause __________.  cultural dialogue  stereotyping  role changes  cultural norms CONCEPT Gender in Culture Report an issue with this question 16 Which of the following is another term for internal locus of control?  Non-fatalism  Cultural fluency  Fatalism  Cultural competency CONCEPT Internal and External Locus of Control Report an issue with this question 17 Which of the following would be an example of cultural miscommunication?  Kaitlyn calls her coach to tell him she won't make practice due to a major school assignment she needs to finish, because her family has always said school comes before extracurricular activities.  Karen's parents request that she not participate in the National Anthem due to their religious beliefs.

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 Jerry asks Mohammed a question about being Muslim, because Mohammed sounds like a Muslim name.  David calls his parents to let them know he is going to be late, because they get very upset when people do not communicate their tardiness. CONCEPT Gaining Cultural Insight Report an issue with this question 18 Low context communication can be described as a more __________ approach to sending a message.  passive  non-verbal  direct  indirect CONCEPT High and Low Context Communication Report an issue with this question 19 Which of the following best describes a sub-culture?  A culture with fewer norms than other cultures and therefore less influence on people  An extinct culture whose norms no longer meet the needs of possible members  A group with unique norms embedded in a larger group/culture  An organizational culture in a workplace or school setting CONCEPT Cultural Model Applied to Smaller Groups Report an issue with this question 20 Suzy crosses her arms during a meeting when she feels she is being reprimanded. This style of communication is __________ and __________.  verbal, high context

 non-verbal, high context  verbal, low context  non-verbal, low context CONCEPT High and Low Context Communication Report an issue with this question 21 In a culture, the worldview is __________ to all members.  constant  common  ambiguous  different CONCEPT Cultural Worldview Report an issue with this question 22 In some cultures, proxemics is referred to as __________.  external control  power distance  open-door policy  personal space CONCEPT Proxemics

milestone four 1

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