Barton, Week 3 Assignment
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University Of Arizona *
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Course
600
Subject
Communications
Date
Apr 3, 2024
Type
docx
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5
Uploaded by PresidentHedgehog3616
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Communication Skills and Assessment
Jared G. Barton
BUS600: Management Communications
With Technology Tools
University of Arizona Online Global Campus
Professor Paul Frankenhauser
Date Submitted: January 13, 2024
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Effective communication is a vital aspect of personal and professional interactions. Many
individuals encounter situations where communication becomes challenging, emphasizing the
significance of enhancing both written and verbal communication skills. In this context, a crucial
step is to identify and assess one's communication abilities through a formative, evaluative, or
diagnostic assessment. For this purpose, I completed a self-assessment survey to determine my
communication skills and to determine what I can improve upon. This paper aims to delve into a
self-analysis of communication skills, employing an identified assessment. The following
discussion will provide insights into the chosen assessment, including its name and source, an
exploration of identified communication gaps, recognition of specific areas requiring additional
training, and a strategic analysis of how improvements in communication can pave the way for
professional advancement. The journey towards effective communication is not only a personal
development endeavor but also a key factor in fostering success in the professional realm.
To start, I scoured the internet for a few reputable sources in which I could take this
communication assessment from. In the end, I decided to take an assessment from two sources:
Skillsyouneed.com and from Blocksurvey.com. The assessment from skillsyouneed.com offered
a very in-depth and extensive questionnaire to understand the communication styles of the
participant. In this assessment, I was asked questions from not only my verbal communication
methods or actions, but also in my emotional intelligence, listening skills, and group
communication. In all, I scored above average in verbal communication and listening skills,
average in emotional intelligence, and below average in group communication. On the other
hand, the assessment from blocksurvey.com offered a very generic 16 question survey. My
results form that assessment classified me as an “effective communicator”. 2
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Based on my results, I am comfortable with most of them. The one area where I would
like to improve is on group communication. When reading my results on group communication,
the following prompt was given on reasons why I scored so low on the assessment:
“Based on the answers you provided you are not particularly confident about
communicating in group situations and your score is below average. In most careers, and
while at school or university, there will be occasions when you need to participate
effectively in a group situation. When possible, you should work on building your
confidence around other people, and practice communicating in social and family
settings. You may find that working on your verbal communication and listening skills will
also help to boost your confidence.”
(skillsyouneed.com 2024).
To determine reasons why I scored low in this area, I took an introspective look at myself
and my behaviors in group settings. Additionally, there are suggested articles and materials at the
end of my assessment to explore ways how to improve that score and become a more effective
group communicator. Going into reasons why I am not the best communicator in groups, at an introspective
look, I am not a group collaboration or speaking person. This is mainly due to my introverted
nature and along with my speech impediment. As far as possible reasons pointed out by the
assessment, this may stem from low self-esteem and lack of group cohesiveness. To heighten my
self-esteem, I’m recommended to identify and challenge my negative beliefs, identify positive
things about myself, build positive relationships, give myself a break, engage in things that
would make me happy, and improve physical and mental health (skillsyouneed.com, 2024).
Having an improved self-esteem will, in hand, allow myself to be more confident to participate
in groups or teams and communicate my thoughts and feelings on the subject matter. In short, I
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am recommended to be nicer to myself and build on positive things to see a gradual
improvement in my self-esteem.
Since beginning my career, my group communication skills and self-esteem have
improved significantly from where they were in high school and my undergrad. This journey of
growth reflects a commitment to continuous self-improvement and adaptability in various
professional settings. As I look forward, I am confident that the ongoing efforts to refine and
expand my communication skills will not only enhance my individual effectiveness but also
contribute positively to collaborative endeavors within the workplace. In conclusion, the self-analysis of communication skills through my chosen assessments
has provided valuable insights into areas of strength and improvement. By addressing identified
gaps and acknowledging the need for additional training, there exists a clear pathway for
personal growth in communication. Embracing these enhancements will undoubtedly contribute
to increased proficiency, preparing myself for career advancement and success in a dynamic
professional landscape.
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Work Cited
Baack, Donald. (2021). Management Communication
. Prentice Hall.
Bhasin, H. (2019, February 17). What are the Different Types of Business Environment?
Marketing91. https://www.marketing91.com/types-of-business-environment/
BlockSurvey. (n.d.). Communication Skills Assessment scale
. blocksurvey.io. https://blocksurvey.io/templates/skill-assessments/communication-skills-assessment-
scale
(c) Copyright skillsyouneed.com 2011-2024. (n.d.). Interpersonal skills Self-Assessment
. https://www.skillsyouneed.com/quiz/343479
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