Wk 6 discussion
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University of Maryland *
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293
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Communications
Date
Apr 3, 2024
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docx
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Uploaded by ChancellorInternet4534
Week 5 discussion
Address the email to David Federro and CC the Vice-President of Client Services, Amanda Paik,
and the Director of Human Resources, Neil Woerkom.
Please include your subject line for the email message.
To:
David Federro
CC:
Amanda Paik, Vice President of Client Services; Neil Woerkom, Director of Human Resources
Subject:
Summary of Recent Discussion with David Federro and Agreed Upon Areas for Improvement
Dear David,
I trust this email finds you well. I writing as a follow-up to our discussion to summarize the vital points and to pinpoint the areas of improvement we settled upon. I would like to note that you are a talented individual and I appreciate you taking the time to speak with me.
As per our discussion, we acknowledged several areas where we deemed there is room for advancement. These included:
1. Time Management:
We both agreed that better time management is key to improving your productivity and this can be attained by setting unblemished goals, prioritizing tasks, and avoiding deferment.
2. Communication Skills
: We also discussed the importance of improving your communication in both written and verbal forms. It was noted that indulging in active listening and clear delivery
of thoughts can meaningfully boost your communication skills.
3. Teamwork:
We determined that there was a need for improved association within the team. It
was agreed that this can be accomplished by nurturing a more supportive environment, sharing responsibilities, and valuing each other's contributions.
For my concerns, I expressed my apprehension about the increasing workload and the likelihood of burnout. We, however, agreed that it was important to maintain a healthy work-life equilibrium and to seek sustenance when needed.
I appreciate your candidness during our conversation and your assurance to make these improvements. I believe that by tackling these areas, we can improve our performance and fashion a more productive and enjoyable work environment.
I trust that you will find this in order, so please feel free to add any points that I may have missed
or to provide feedback on the areas we discussed. I look forward to our continued alliance and common growth.
Sincerely,
Adel English
1.
How is Paula's approach to Todd different from Loren's approach?
Paula’s approach is more exciting compared to Loren’s response. She shows excitement about the fact that Todd is interested in getting a FlashExpress. Paula also offers clear instructions on how to go about getting a credit card. On the other hand, Loren's tone is not positive as she simply relates to Todd that he is unable to obtain a credit card and does not offer any additional assistance and her tone is not as positive.
2.
How did Paula's letter compare to your letter from week 4?
I believe that Paula and I have a similar email since we both provided the reasons for the denial and supplied him with the necessary information.
3.
Based on this article, do you have specific ways you could improve your letter to Todd from week 4?
I could improve my letter in a few ways. I believe that I could have been a bit less too business-
like with Todd and had more of a positive and encouraging tone. I could have given him encouragement or his efforts in attempting to build on his credit so soon. This was brought out in
Smart’s (2013) article where it was said that students must consider the audience and context, of the writing.
References
Smart, K. L., Hicks, N., & Melton, J. (2013). Using Problem-Based Scenarios to Teach Writing. Business Communication Quarterly
, 76
(1), 72–81. https://doi-
org.ezproxy.umgc.edu/10.1177/1080569912466256
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