Technical Writing Assignment 2 Report.edited
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Assignment 2
1
Assignment 2: Technical Product Manual -
PlayStation 5 Gaming Console
Quality Assurance - Manufacturing and Management, Conestoga College
COMM8281 - Section 3: Technical Writing & Communication
Bruce White
October 14, 2023
Submitted By:
Group 2 (Members)
Akhere, Okoduwa
Anoop, Uthaman Sindhu
Ayoob, Kunnekudiyil Shamsu
Rishabjit, Singh
Assignment 2
2
For this assignment the Technical Product
that we are choosing is the PlayStation 5 Gaming
Console
and the link for the existing manual is provided below:
MANUAL LINK
PlayStation 5 Gaming Console
https://www.playstation.com/content/dam/global_pdc/en/corporate/support/manuals/ps5-
docs/1000a/CFI-10XXA_PS5_Quick_Start_Guide_EN_MEA.pdf
About PlayStation 5 Gaming Console
PlayStation 5 is a gaming console, and this console was released on November 12, 2020.
Compared to its previous model, this console provides a major improvement in terms of visual
graphics and processor speed to have a next-level gaming experience.
This new gaming console comes with features and functions such as customizable or
changeable themes, accessibility is better, a top-notch audio experience, and a wide variety of
socializing options as we can connect with players around the globe. It also comes with an
enhanced user interface.
New Features Include such as:
In-built SSD for high-speed data streaming
GPU with 4K Visuals up to 120 FPS
NEXT Level 3D Surround Sound Effect and much more.
Assignment 2
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REPORT
5 Key Features of the Manual
The PlayStation 5 technical operating manual contains a lot of important features that assist the
user in easily maneuvering and understanding the functions of the gaming console. This tells
the user how to use it the proper way. The objective of the manual is to provide adequate
information and instructions to the gamer. Out of these many features we will only be
highlighting 5 of the most key features.
These features include:
1.
How easy it is to understand the manual.
The PlayStation 5 Manual provides straightforward instructions when it comes to the setup of
the console. For example, we can see from the manual, that there are clear instructions on how
to attach the base, connect the HDMI cable, connect the LAN cable, turn on the PlayStation
console, connect the wireless controller, and finally, set up your profile and they are all
numbered step by step, so the user does not set up the console in the wrong way.
2.
Illustrations and drawings to help in operation and assembly.
The manual provides illustrations and drawings alongside these steps an in attempt to help the
user visualize what he is supposed to do and make it easier to understand where to put what
cable, connect what USB or push what button.
3.
The easy-to-navigate layout of the content.
The layout of the manual is quite relaxed and spaced so that instructions are not too close to
each other which makes it easier for the reader to differentiate what instruction is meant for
what step. Also, a spaced layout helps individuals interpret the steps better and feel like it is not
stressful as compared to a jampacked layout of instructions which could scare most people
from continuing.
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Assignment 2
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4.
Comprehensible directions, explanations, and instructions.
A key feature of not just a PS5 manual but any manual is its comprehensible direction and
explanations. The manual provides a very easy-to-understand explanation of what needs to be
done and how to do it with intelligible instructions.
5.
Only important and precisely required information is in the manual.
Another key feature of this manual is that it has no unnecessary information. The manual
comprises only information needed for the setup, customization, shutting down, and how to
operate along with instructions on where to find the safety and user guides in the console in an
attempt to not make the manual not bulky.
Explanation of why it is a quality manual and some improvements that can be
made to the existing manual.
We believe the PlayStation 5 manual is a quality manual because it meets the requirements of a
quality manual and a technical document. To support this, we have included some points
below:
Firstly,
it is clear, concise, and easy to understand. This means the manual is straight to the
point and does not possess any unimportant information that the user will probably have no
use for, and all the important instructions displayed in the manual are easily described for the
user to easily understand, interpret, and perform the tasks.
Another reason
is that the manual possesses an organized structure and layout making use of
large spacing, bold titles, illustrations and drawings, leader lines, and a numeric step-by-step
approach to simplify the processes for the reader. The manual also provides legal information
Assignment 2
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such as the trademarks for the PS5 and PlayStation shape logos which are trademarked to Sony
Corporation meaning that no other company can use that logo or name to promote their
product otherwise legal measures/ actions will have to be taken.
Improvements that could be made:
We feel there is always room for improvement in everything that is being worked on. Major
improvements that we would like to see in manuals is the use of a video system or some sort of
video manual because even with the clear instructions given in the manuals, some people
might find it hard to follow them and do the right thing and we feel if there was some sort of
way to add a video link into the manual that would show the reader the exact things to do and
look for it would make it a lot easier to understand.
Another improvement we look forward to seeing is the provision of troubleshooting
information. Most manuals tell you how to set up the device but rarely tell you what to do
when an issue arrives. Hence, we run to the internet to search for solutions from other third-
party individuals or maybe one or two developers, but all this information should already be
located in the manual as third-party solutions might worsen the issue instead of a resolution.
This is also part of risk assessment. All problems that could occur to that device should have
been accounted for and whatever solution in case it happens should be highlighted so we
believe that it would be a good addition in manuals going forward.
Assignment 2
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References
Sony Interactive Entertainment. (2020). PlayStation 5 Quick Start Guide
. URL
Lannon, J. (2021). Technical Communication
(8
th
Canadian ed.). Pearson.
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