Topic 6 DQ 1
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Apr 3, 2024
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Topic 6 DQ 1
Mar 11-13, 2024
Identify the four types of listening styles and provide a brief explanation of each style. Which style best describes
you? Explain why.
People-oriented listener:
Person-oriented persons listen to the speaker's message to understand their feelings and ideas. For instance, people-oriented listeners may appreciate rap music but are more likely to be interested in a famous rapper's biography and life narrative after hearing an interview (
Rogowsky et al., 2020)
. Listeners interested in people may ask, "Does the artist feel successful?" How does fame feel? I wondered about the artist's education. If we listen to a doctor discuss the Haitian earthquake calamity, we may concentrate on the doctor rather than the Haitians. What brought the doctor to Haiti? How did they leave patients and practice? How many lives were saved? After the earthquake, we may overlook the urgent need for food, shelter, and cleanliness. People-oriented listeners focus more on the speaker than the message.
Action-oriented listeners:
Action-oriented listening may be called "task-oriented listening." Getting to the point is more critical to this listener than understanding the assignment. If the reasons are complex, this may be true. A flight attendant provides a quick safety briefing before departure from a runway (
Rogowsky et al., 2020)
. The flight attendant tries to engage action-
oriented listeners without mentioning a safety study or that the FAA requires speech. No, the
attendant merely wants us to buckle up and go. An action-oriented listener prefers "buckling up" over an explanation.
Content-oriented listeners:
Message grabs their attention. These listeners want well-
researched, proof-based material. They carefully evaluate the message. Many people will listen when you give a speech or lead a work meeting. Thus, facts must be presented thoroughly. An idea
you care about may be promoted (Yi et al., 2021). Your content-oriented audience may need more confidence if you exaggerate or omit critical data.
Time-oriented listeners:
They like direct, concise communication. They may become annoyed if delivery or explanations take too long. This listener may be attentive briefly before becoming disagreeable or angry if the communicator expects longer attention. Poor behavior like eye-rolling, seat shifting, and phone checking may show annoyance. If you're asked to speak to junior high students, remember that their attention spans are shorter than those of post-secondary students (
Rogowsky et al., 2020)
. Talks to younger audiences must be shorter and more diversified than speeches to adults. Some workers may face real-time constraints when listening at work. Dealing with customers in various healthcare settings requires careful timing and information delivery. The patient may stay calm and interested if the doctor or nurse speaks less.
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