COMM277_Week_3_CCC_Template_1
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Feb 20, 2024
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Week 3 CCC: Part 3 – Enacting Communication Change
Amanda Harris
Chamberlain University
COMM 227
Professor McClean
January 28, 2024
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Part 1: Looking Ahead This week, I anticipate several opportunities to implement my communication plan with my friend Josie. She is visiting town and has expressed interest in meeting my kids and spending time together. I have planned to pick her up from the airport, and I intend to utilize the time during our car ride to and from the airport and our visit to Savor coffee shop to initiate the conversation. By selecting these moments, I aim to create a comfortable and private setting where we can discuss our friendship and set clear boundaries while enjoying the company and ambiance of the coffee shop.
Part 2: People and Place To implement my CCC plan, the setting was at Savor coffee shop, a cozy and quiet spot Josie and I enjoyed. The environment provided a casual and relaxed atmosphere conducive to open conversations. I had picked up Josie from the airport, and after a warm reunion, we headed to Savor for a cup of coffee. As we sat in a corner, I initiated the conversation by expressing my appreciation for our friendship and sharing my thoughts on maintaining healthy boundaries.
I carefully chose my tone during our exchange, ensuring it remained calm and non-
confrontational. I used "I" statements to express my feelings and needs, emphasizing the importance of clear communication in our friendship. Josie, in turn, responded with understanding, acknowledging the value of setting boundaries. The discussion flowed smoothly, and we navigated through the conversation with a mutual understanding of perspectives.
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The coffee shop's ambiance played a role in creating a comfortable space for our dialogue, and the casual setting helped alleviate any potential tension. The exchange was positive, fostering a sense of openness and respect in our friendship. Part 3: Reflection
The project enabled me to identify and address language issues by emphasizing the importance of tone and wording. The project contributed to my understanding of language nuances in interpersonal exchanges by focusing on clear and respectful communication. I assessed the potential for miscommunication and its role in conflicts through the CCC—the strategic planning and implementation of the plan aimed to minimize misinterpretations and reduce the likelihood of conflict. The emphasis on understanding the environment and selecting an appropriate time contributed to effective communication, reducing the chances of misunderstandings. In conclusion, the CCC project provided valuable insights into the practical application of
course concepts. While recognizing that changing communication patterns is an ongoing process,
the project showcased the positive outcomes that result from intentional and thoughtful interpersonal communication. The understanding gained from this experience will continue to influence my approach to communication, contributing to improved relationship outcomes.
3A. Topic Selection Reflection
I relied on the online lesson "Week 3: Effective Communication" from Chamberlain University's SPCH277 course (Chamberlain University, 2020) to guide me through my communication change challenge. This course material provided valuable insights into effective communication strategies, which were instrumental in formulating my plan for improving interpersonal communication. The lesson covered essential concepts about setting boundaries,
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effective listening, and assertiveness, offering practical tips and techniques. I found the information on tone, timing, and environmental understanding particularly relevant to my goal. Additionally, the course emphasized the importance of adapting communication strategies to various interpersonal situations. By integrating the principles from this lesson into my plan, I aimed to enhance my communication skills and foster positive interactions with others.
3B. Implementation Analysis: Satisfaction
Being assertive is crucial as it fosters clear communication, respectful boundaries, self-
advocacy, effective conflict resolution, enhanced self-esteem, stress reduction, positive relationships, and personal growth (McLean, 2018). Implementing my new approach to communication brought about several positive changes, but what particularly pleased me was the
improvement in setting boundaries with friends. Utilizing the strategies of tone, timing, and understanding the environment, as learned from the SPCH277 course, allowed me to express my feelings and preferences assertively yet compassionately. Being transparent and firm about my needs, using mindful language, and planning contributed to more effective communication. Witnessing my friends acknowledge and respect my boundaries was satisfying and strengthened our relationships. This positive outcome encouraged me to continue refining my communication skills in various aspects of interpersonal interactions.
3C. Implementation Analysis: Dissatisfaction
Effective communication in marriage is crucial for fostering understanding, preventing conflicts, and building a foundation of trust and intimacy (Pace, 2023). While many aspects of my communication changes were positive, there were moments of dissatisfaction, particularly in expressing my desires to my husband. Despite understanding the importance of clear communication, there were instances where I needed help to articulate my needs and desires
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effectively. This challenge stemmed from personal hesitations, fear of being misunderstood, and a lack of confidence in expressing vulnerable sentiments. Recognizing these hurdles is crucial for
further growth, and I plan to address these specific barriers in future communication endeavors. This awareness is a valuable learning experience, emphasizing the need for ongoing effort and self-reflection in the journey toward improved communication.
3D. Implementation Analysis: Additional Changes
Upon reflecting on implementing my new approach to communication, I recognize that there is still room for improvement in timing. While I successfully applied the tone and understanding of the environment strategies during interactions with friends, I noticed instances where the timing of expressing my boundaries could have been more optimal. Occasionally, I hesitated or chose to avoid promptly addressing specific concerns, resulting in delayed communication of my needs. McLean (2018) states that tone and timing are crucial in communication as they significantly influence how messages are perceived, with the right tone fostering understanding and the appropriate timing ensuring that messages are received effectively. Moving forward, I aim to refine my ability to choose the right moments for discussing boundaries, ensuring that the timing aligns with the context of the situation. This involves being more proactive and addressing concerns promptly rather than waiting for a more convenient or comfortable moment. By working on this aspect, I can enhance the overall effectiveness of my communication and strengthen my ability to express boundaries assertively.
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References
Chamberlain University. (2020). SPCH277. Week 3: Effective communication [Online lesson]. Downers Grove, IL: Adtalem.
McLean, S. (2018). Exploring Interpersonal Communication
(2nd ed.) Boston, MA: Flatworld
Pace, R. (2023). 10 Reasons Why Communication in Marriage Is Important. Marriage.
Retrieved from: https://www.marriage.com/advice/communication/the-importance-of-
communication-in-your-marriage/
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