COMM1000 Introductory Communication Assignment - W24 (1)
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School
George Brown College Canada *
*We aren’t endorsed by this school
Course
1000
Subject
Communications
Date
Feb 20, 2024
Type
docx
Pages
6
Uploaded by ColonelSeaUrchinPerson997
Introductory Communication Assignment (10%) – Due Week 4
Due Date and Submission:
Use the provided file to answer all the questions; save your work and submit your assignment to D2L by February 1 in Week 4, no later than 11:59 pm
Your submission must adhere to the rules of Academic Integrity; breaches will be reported and may result in a zero.
All assignments must be submitted through D2L as either .docx / .pdf. Unacceptable/ unreadable file types will be marked as a zero.
Purpose:
Students compose an effective professional communication (e.g., email) that demonstrates an appropriate understanding of audience, purpose, and tone. Learning Outcomes and Objectives:
CLO 1: Apply a set of strategies to create short pieces of organized, coherent, clear, and concise writing with an understanding of one’s audience and purpose.
Develop strategies to identify reader and purpose.
Complete stages of the writing process (e.g., prewriting, drafting, revising, editing, publishing, and reflection).
Apply correct grammar (e.g., use varied sentence types; create complete, grammatically correct sentences).
Apply standard punctuation rules/conventions.
Make appropriate and effective vocabulary choices
Instructions:
While applying your knowledge of audience, purpose, and tone, respond to 2 of the 3 scenarios below. Each scenario requires you to identify problems with audience, purpose and tone as well as revise the poorly constructed communication using the correct audience, purpose, and tone. You will also be asked to identify the audience, purpose and appropriate tone for each scenario as well as identify 3 key issues with the communication before drafting your revision. *Please note, the revised email should be roughly the same length as the original. If students respond to all three scenarios, only the first two will be marked. Please see the provided rubric for evaluation details.
Scenario 1 - You submitted an assignment to Brightspace (D2L) on Friday, but it is now Monday and you do not have a grade yet. This makes you frustrated as you worked hard on this, and school costs a lot, so you want to know how you did. You draft an email to your professor and show it to your friend before hitting “send.” Your friend replies “Woah, you’re going to send that?
” After your friend leaves, you decide to revise it before sending. Here is the email you drafted:
Reflecting on your knowledge of
audience, purpose, and
tone, revise your email. Be sure your purpose is clear and that you use a tone and vocabulary that will help you achieve your goals.
Answer the following 3 questions before writing your revision.
1. Consider the audience and purpose. Who is this for, and what are you trying to achieve?
a.
Who is the audience? (Choose one)
*The professor
o
The President of the college
o
A fellow student
b.
What is the purpose? (Choose one)
o
Express frustration
o
Request a meeting
o
*Request for feedback/explanation
2. Consider the tone of the communication.
a.
Why is the current tone
of the email inappropriate? (1-2 sentences)
Because the purpose of email is not clear and also the tone is not formal.
Subject: my assignment!!
To: proffirstname.lastname@georgebrown.ca
From: letsgoooooleafs@gmail.com
Hey,
I have just been going through a lot right now and it’s been a lot on me mentally and financially. I don’t have the money to pay for another course, so I need good grades. Why don’t I have a mark for my assignment??? I submitted it on time. I don’t know if you think I cheated, but I didn’t. If you don’t post my mark and it’s good, I am going to email the president of the college. I can’t believe you want me to fail. I need my passing grades posted right away.
Thanks.
b.
What would be an appropriate tone for this email? (1-2 sentences)
From my prospective the tone should be formal and clear.
3. Identify 3 specific things that are wrong with this communication based on the intended audience, purpose, and tone: (phrases are fine; no more than 1 sentence for each item)
1.In the email audience is not specified.
2.Purpose is also not clear .
3.Tone is also not friendly and rude.
4. Now, write your revised email
below:
Subject: Inquiry Regarding Assignment Grade
To:proffirstname@georgebrown.ca
From: armndhillo7@gmail.com
Dear Professor Last name,
I hope this email finds you well.My name is Armanbir singh,and I am writing to inquire about the status of my recent assignment that I submitted on Friday. I understand that you have a busy schedule, and I appreciate the time and effort you invest in providing feedback
to students. However, with the deadline for grade submissions approaching, I wanted to check on the progress of my assignment evaluation.
I am eager to learn from your feedback and improve my understanding of the course material. Additionally, timely grades are essential for me to assess my performance and make necessary adjustments for academic success.If you have any concerns or require additional information from me, please let me know. I am ready to provide clarification or address any questions you may have regarding my assignment.
Thank you for your time and consideration. I appreciate your dedication to fostering a positive learning environment, and I look forward to hearing from you soon.
Best regards
Armanbir singh
ID-101522258
E-mail -armndhillo7@gmail.com
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Scenario 2
You are the manager of a small business. Lately you’ve noticed some staff members are calling in sick at the last moment (less than 1 hour before their shift). This leaves you understaffed and annoyed. It also means your remaining staff members are stressed out due to their workload. While you don’t want sick staff coming to work, you also need as much time as possible to help cover the sick person’s shift. How would you communicate this message to your staff? So far all you have is the following: Reflecting on your knowledge of
audience, purpose, and
tone, revise your email. Be sure your purpose is clear and that you use a tone and vocabulary that will help you achieve your goals.
Answer the following 3 questions before writing your revision.
1. Consider the audience and purpose. Who is this for, and what are you trying to achieve?
a.
Who is the audience? (Choose one)
*All staff members
b.
What is the purpose? (Choose one)
*Request a change in behaviour
2. Consider the tone of the communication.
a.
Why is the current tone of the email inappropriate? (1-2 sentences)
The current tone of the email is too aggressive so that is why it is inappropriate.
Subject: Reminder: Calling In Sick Policy
To: all.employees@office24.com
From: management@office24.com
Hi all,
It has come to my attention that Jass and Sal have been calling in sick a lot lately. It is totally inappropriate to do so one hour before your shift. It makes me want to book fewer shifts for you just to avoid the stress. I understand that it’s winter and people get sick, so please take better care of yourselves, and try to give me as much notice as possible if you must miss a shift due to illness.
Thank you for your prompt adherence. Alex Seton
Manager, Office 24
management@office24.com
b.
What would be an appropriate tone for this email? (1-2 sentences)
The appropriate tone for this email is understanding and also open communication.
3. Identify 3 specific things that are wrong with this communication based on the intended audience, purpose, and tone: (phrases are fine; no more than 1 sentence for each item)
1.The phrases used may hurt the feeling .
2.The lack of understanding behaviou among employees.
3.
4. Now, write your revised email
below:
Scenario 3
You have been given a group assignment for one of your classes, and the professor has created the groups. So far, most of the work has been going well, but one of your group
members has
not been showing up to scheduled meetings or keeping to the group deadlines. When they do submit their parts, you suspect that there is some plagiarism present. Your group would like you to draft an email to the member. Here is what you have written so far:
Reflecting on your knowledge of audience, purpose, and tone, revise your email. Be sure your
purpose is clear and that you use a tone and vocabulary that will help you achieve your goals.
Answer the following 3 questions before writing your revision.
1. Consider the audience and purpose. Who is this for, and what are you trying to achieve?
a.
Who is the audience? (Choose one)
Subject:Gentle Reminder:Sick Leave Notification
To: all.employees@office24.com
From: management@offive24.com
Dear Team,
I hope this message finds you well. Recently, we've noticed some challenges with last-
minute sick leave notifications, and I wanted to address this matter collaboratively.
We understand that illness can strike unexpectedly, especially during the winter season. However, to ensure a smooth workflow and support each other, it would be immensely helpful if you could provide as much notice as possible when unable to attend your scheduled shifts due to illness.
Your well-being is of utmost importance to us, and we appreciate the efforts each of you makes to maintain a healthy work environment. If you find yourself facing difficulties or have concerns, please don't hesitate to reach out. Let's work together to ensure that we can accommodate your needs while also maintaining operational efficiency.
Thank you for your understanding and cooperation.
Best regards,
Alex Seton
Manager, Office 24
management@office24.com
Subject: [none]
To: student2firstname.lastname@georgebrown.ca
From: student1firstname.lastname@georgebrown.ca
We have a problem. I don’t know what your issue is, but your work is always late, and I bet it’s plagiarized. Some of it is just bad and other parts sound like you used ChatGPT. We aren’t stupid. If you don’t start handing in work on time, we are going to tell the professor and get you kicked out the group. Be at the next group meeting or you are out of the group.
b.
What is the purpose? (Choose one)
2. Consider the tone of the communication.
a.
Why is the current tone
of the email inappropriate? (1-2 sentences)
b.
What would be an appropriate tone for this email? (1-2 sentences)
3. Identify 3 specific things that are wrong with this communication based on the intended audience, purpose, and tone: (phrases are fine; no more than 1 sentence for each item)
1. 2. 3. 4. Now, write your revised email
below:
Subject: To: From:
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