W8bus321_document_activity_gratitude_a

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Brigham Young University, Idaho *

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211

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Communications

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Feb 20, 2024

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docx

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Activity: Gratitude Write down your impressions of how you felt during the process and answer the following questions: 1. What did it feel like to extend gratitude towards the five people you thanked? How did they feel and what was their reaction towards you? Whenever I express gratitude towards someone, it can make me feel happier and more appreciative of the people and things in my life. I also felt like expressing gratitude to the 5 people strengthened my relationships with the and improve my overall outlook on the day. The recipients of my gesture I believe felt appreciated, valued, and acknowledged, which I think had a positive impact on their own well-being and their perception of the relationship we have together. 2. What is the role of gratitude in organizations? Have you seen examples of how it increases effectiveness? Gratitude in organizations boosts effectiveness by enhancing individuals’ engagement, satisfaction, and retention. It fosters teamwork, improves well-being, and strengthens relationships. It also encourages innovation, effective leadership, and resilience in the face of challenges. An example I have of this is a couple months ago I had an employee who just was not doing her job very well. No matter how many times it seemed I talked to her she just did not seem to be getting it. One day I saw her get up and have a full in-depth conversation with one of the members we had at the crisis center. I watched as she invested herself into her job. I was very proud and pretty impressed. After they finished their conversation, I pulled her aside and thanked her for going above and beyond and helping the client we had. I told her how much it probably meant to the member and how I noticed the client seem to relax and their whole demeanor changed. The employee I had blushed quite a bit and thanked me. Since then, she has really stepped it up and has made a huge effort to connect with the clients we have come in. She still struggles in other areas but she will get there. 3. What are the barriers to expressing gratitude? How are they overcome? Expressing gratitude doesn’t always feel natural, sometimes it feels forced and awkward. Expressing gratitude takes practice in order to overcome it, I think we need to practice mind thinking by being aware of what’s going on around us and not taking those around us and the
things they do for granted. Expressing gratitude doesn’t have to be a grand gesture rather more often than not expressing gratitude is noticing the small things. Saying things like “I really appreciate how you are always so organized.”, or something like, “Thank you for always giving your best, it doesn’t go unnoticed.” Saying these things and meaning it goes along way and it makes the people you are expressing gratitude to want to keep doing those things because people love doing the things, they are good at.
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