Assessment event 1_ Knowledge - Cultural and social sensitivities
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School
TAFE NSW - Sydney Institute *
*We aren’t endorsed by this school
Course
40116
Subject
Communications
Date
Feb 20, 2024
Type
docx
Pages
4
Uploaded by MasterSalmonMaster1041
Question
1
Correct
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Select
five
communication techniques that are appropriate to use for individuals with
cultural sensitivities seeking LLN support.
Select all that apply:
Considering the use of storytelling during both training, and as part of an assessment task
Asking how you can best assist them, using inclusive and empathetic language
Ensuring privacy is maintained and confidentiality of information is guaranteed
Ensuring training and assessment materials are sensitive and free from jargon and do not display any bias
Sharing the learner's background with other learners in discussions
Reduce the amount of information provided
Not including any potentially sensitive (or controversial) material in the content
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Question
2
Correct
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Select
three
examples of
social
sensitivities relevant to individuals seeking LLN support.
Select all that apply:
Reluctance to share special needs
Stereotyping about attributes from a cultural background
Difficulty accessing and continuing with support due to other responsibilities such as childcare
Lack of confidence with formal learning
Previous positive experiences with past education
Your answer is correct.
Question
3
Correct
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Select
four
communication techniques that are appropriate to use for individuals with
social sensitivities seeking LLN support.
Select all that apply:
Accommodate for people who prefer to work in groups and don't like to be singled out
Only communicate in group settings
Insist individuals introduce themselves in a group setting
Start with small achievable tasks and build up knowledge, skills and confidence before undertaking more demanding tasks
Relate training to the role and the tasks that they need to undertake
Work through examples together
Your answer is correct.
Information
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Questions 4 - 7
refer to cultural and social sensitivities that must be considered when communicating with the learner.
Question
4
Correct
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Select
three
considerations when communicating with an international student. They
have recently arrived in Australia and English is not their first language.
Select all that apply:
Only communicate in group settings
Ensure communications, training and assessment materials are sensitive and free from jargon
Do not include any potentially sensitive (or controversial) material in the content
Talk loudly so you will be understood
Have an interpreter available, if needed
Your answer is correct.
Question
5
Correct
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Select
three
considerations when communicating with a mature aged student currently working in the aged care sector and enrolled in the Certificate III in
Business Administration. The student has not attempted any study since leaving school in Year 9.
Select all that apply:
Work through examples together
Start with complex tasks to gauge understanding
Start with small achievable tasks and build up knowledge, skills and confidence before undertaking more demanding tasks
Have an interpreter available, if needed
Relate training to the role and the tasks that they need to undertake
Your answer is correct.
Question
6
Correct
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Select
three
considerations when communicating with a student who has recently migrated to Australia and has a limited understanding of English. The student has considerable overseas work experience and holds a degree in engineering from their
home country.
Select all that apply:
Use short and simple sentences
Share the learner's background with other learners in discussions
Have an interpreter available, if needed
Provide extensive reading materials
Allow the learner to contribute examples from their culture and industry
Your answer is correct.
Question
7
Correct
Mark 1.00 out of 1.00
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Select
four
examples of cultural differences.
Select all that apply:
Hand gestures can mean dramatically different things in different cultures
A loud, expressive voice might not mean someone is angry
Some cultures are collaborative, and learners may not like to be singled out
Hand gestures mean the same thing in different cultures
A lack of eye contact may be a sign of respect in some cultures and be considered rude in others
Rules that govern social behaviour are the same in each culture
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