BSBCMM411 Assessment 1

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Santo Tomás University, Bogotá *

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SAC 6678-1

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Communications

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Nov 24, 2024

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Assessment 1 Coversheet Students: Please fill out this cover sheet clearly and accurately. Make sure you have kept a copy of your work. Student and Submission Details Student Name Lina Neme Student ID AIBL210049 Unit Code and Name BSBCMM411 - Make presentations Date of submission S T U D E N T D E C L A R A T I O N I declare that this assessment is my own work. None of this work has been completed by any other person. I have not cheated or plagiarised the work or colluded with any other student/s. I have correctly referenced all resources and reference texts throughout these assessment tasks. I understand that if I am found to be in breach of policy, disciplinary action may be taken against me. Student Signature Assessor To Complete Assessment 1 Assessment Result Date Type Of Submission Short Answer Questions C (Competent) NYC (Not Yet Competent) □NA (Not Assessed) First submission First re-submission ☐ Second re- submission Assessor feedback Assessor Name Assessor Signature ANIT Australia Pty Ltd t/a Albright Institute of Business and Language | RTO: 45041 | CRICOS: 03553J |P.1 1300 189 154 | Level 2, 341-345 Queen Street, Melbourne VIC 3000 | www.albrightinstitute.edu.au | v 1.0
Performance Criteria The task meets the following requirements: Satisfactory Unsatisfactor y Not Present 1.0 information collection methods that support review and feedback of presentations 2.0 organisational and legislative obligations and requirements relevant to presentations 3.0 structure of presentations according to intended outcomes 4.1 p r i n c i p l e s o f e ff e c t i v e c o mm u n i c a t i o n i n c l u d i n g : persuasive communication techniques verbal and non-verbal communication 5.0 presentation methods 6.0 different aids, materials and techniques that can be used for presentations.
Assessment 1 Short Answer Questions Assessment summary You are required to answer all the written questions in this assessment. Resources and equipment required to complete this assessment o Access to textbooks and other learning materials. o A cc e ss t o a c o m p u t e r , p r i n t e r , I n t e r n e t a n d e m a il s o f t w a r e ( i f r e q u i r e d ) . When and where should the assessment be completed? o This assessment may be done in your own time as homework or you may be given time to dothis task in class (where applicable). o Your assessor will provide you with the due date for this assessment. What needs to be submitted? o Your answers to each question in this assessment along with references. I n s t r u c t i o n s o This is an open book test – you can use your learning materials as reference. o You must answer all questions in this assessment correctly. o You must answer the questions by typing your answers in Microsoft Word and converting it into a pdf . o Please include the following details in the header section of each p a g e o f y o u r a ss e ss m e n t d o c u m e n t : Student Name and ID Course Code and title Unit Code and title Trainer and assessor name Page numbers o You are required to submit your assessment on the LMS (Moodle). No submissions will be accepted via emails.
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Assume that you work for Bounce Fitness, a premier provider of fitness and wellness in Australia. Access and review the following to assist you in identifying obligations and requirements relevant to presentations: Copyright Act 1968 Question 2 Short Answer Questions Question 1 Complete the table below about collecting and using information to evaluate presentation effectiveness. I d e n t i f y o n e w r i tt e n a n d o n e o r a l i n f o r m a t i o n c o ll e c t i o n m e t h o d s u i t a b l e f o r s ee k i n g feedback in the workplace. Feedback refers to written, oral and non-verbal responses from audience and/or relevant stakeholders, which can include their views, thoughts, and feelings regarding any presentation aspect, or the presentation overall, and/or your communication style overall effectiveness. responses can be analyzed Quantitative data, such as gauge overall satisfaction and pinpoint areas for improvement. Written comments can offer qualitative insights for a more nuanced understanding of audience perceptions. b. Oral Focus Group Conducting focus group discussions involves engaging a small group of participants in a conversation about the presentation. This method allows for direct verbal feedback, discussion, and clarification of points. Transcripts or summaries of focus group discussions can be reviewed to extract key insights. Themes emerging from the discussions can inform the presenter about audience perceptions, areas of interest, and potential improvements. Verbal feedback provides a more immediate and in-depth understanding of audience reactions, allowing for a nuanced evaluation of the presentation's impact. ANIT Australia Pty Ltd t/a Albright Institute of Business and Language | RTO: 45041 | CRICOS: 03553J |P.10 1300 189 154 | Level 2, 341-345 Queen Street, Melbourne VIC 3000 | www.albrightinstitute.edu.au | v 1.0 https:// www.legislation.gov.au/Series/C1968A00063 Privacy Act 1988 https:// www.legislation.gov.au/Series/C2004A03712 Digital Communication Policies and Procedures Style Guide h t t p s : / / b o u n c e f i t n e s s . p r e c i s i o n g r o u p . c o m . a u / a d m i n i s t r a t i v e - p o l i c y - p r o c e d u r e s / Complete the table below by identifying: The obligation of Bounce Fitness from each legislation outlined below relevant to presentations The Bounce Fitness organizational document with information on requirements relevant to each legislative obligation At least one action that Bounce Fitness must take in their presentations to fulfill the legislative obligation Legislation Legislative Obligation Relevant to Presentatio ns Bounce Fitness Document with Requirements Relevant to Each Legislative Obligation Action Required to Fulfill Legislative Obligations and Style Guide Requirements a. Copyrigh t Act 1968 Compliance with copyright laws when using materials in presentations, ensuring proper attribution, and obtaining necessary permissions for copyrighted content. Bounce Fitness Digital Communication Policies and Procedures Include proper citations for all images, videos, or other materials used in presentations. Obtain permissions for any third- party content and adhere to fair use guidelines. Refer to the Style Guide for consistent citation formats. b. Trade Marks Act 1995 Compliance with trademarks laws, ensuring proper authorization before using any trademarks in presentations, and avoiding infringement of third-party trademarks. Bounce Fitness Digital Communication Policies and Procedures Verify the authorization for using trademarks in presentations. Ensure that any use of trademarks aligns with the guidelines outlined in the Digital Communication Policies and Procedures. Refer to the Style Guide for consistent representation of trademarks and branding elements.
ANIT Australia Pty Ltd t/a Albright Institute of Business and Language | RTO: 45041 | CRICOS: 03553J |P.11 1300 189 154 | Level 2, 341-345 Queen Street, Melbourne VIC 3000 | www.albrightinstitute.edu.au | v 1.0 Question 3 Complete the table below on the structure of presentations: I d e n t i f y a t l e a s t o n e p r e s e n t a t i o n s t r u c t u r e s u i t a b l e f o r a c h i e v i n g e a c h i n t e n d e d outcome specified below. Outline the sequence of steps in the appropriate presentation structure for each format identified. Presentation structure is the flow and sequence in which information (parts and the whole) is to be delivered. Presentation Outcome Intended Appropriate Presentation Structure for Intended Outcome Steps of Each Presentation Structure a . I n t r o d u c e a new product Demonstration Discuss why your product is valuable Describe why your product is necessary Explain what problems your product can solve for your audience Demonstrate the functions of your product to support your claims. Provide suggestions of what other things your product can do to keep your audience interested. b. Persuading your audience Problem/Solving Briefly frame the issue at hand Discuss the issue in detail and explain the impact of the issue Provide a solution to the issue and discuss why your solution can help your audience Provide a call to action–an action that you want your audience to do which is straightforward and relevant to your solution. c. Share your view or discuss a controversi al topic Remaining method Briefly frame the issue at hand Discuss the issue in detail and explain the impact of the issue Refute your opponent’s solutions; explain why their solutions can be useful and then explain why you think their solutions are invalid. This allows your audience to see this as a fair discussion and build trust with you. After presenting all alternatives, put forth your solution, which is the remaining solution. This makes your solution look like the winning idea, making it very persuasive to your audience.
Question 4 Answer the questions below about the 7 C’s of Communication. a . I d e n t i f y a t l e a s t t w o pe r s u a s i v e c o mm u n i c a t i o n t e c hn i q u e s t h a t p r o m o t e t h e principle of Consideration in communication. i. Be Confident ii. Speak a little louder than normal b . I d e n t i f y a t l e a s t o n e o r a l c o mm u n i c a t i o n t e c hn i q u e t h a t p r o m o t e s t h e p r i n c i p l e o f Courteous communication. Use active listening and questioning techniques to engage the audience and confirm understanding. c . I d e n t i f y a t l e a s t o n e n o n - v e r b a l c o mm u n i c a t i o n t e c hn i q u e t h a t p r o m o t e s t h e principle of Courteous communication. Know the people in your audience Question 5 Assume you are the Centre Manager for Bounce Fitness, a premier provider of fitness and wellness in Australia. You are preparing to conduct a presentation on a new service that will be offered by the business. Not all staff are able to attend in-person as they are travelling between personal training sessions offsite, so your presentation will be delivered in person and virtually. Bounce Fitness preferred format for both presentation methods is PowerPoint, and Skype is the preferred channel for phone and video conferencing, but you have noted a decrease in team participation due to overuse of these. You are considering using different formats and channels to increase staff interest and i n t e r a c t i o n . I d e n t i f y t h e f o ll o w i n g : At least three alternative formats to PowerPoint. At least three alternative virtual meeting channels. a. At least three alternative presentation formats to PowerPoint. Format refers to how you will deliver the information. 1. Interactive Workshops: Format Description: Instead of a traditional presentation, organize an interactive workshop where staff members actively participate in discussions, activities, and group exercises. Benefits: Encourages engagement, teamwork, and hands-on learning. It breaks away from the typical slide-based format. 2. Storyboard Presentation Format Description: Create a visual story using a storyboard format, allowing for a more narrative and sequential flow of information. Benefits: Appeals to visual learners, provides a cohesive storyline, and offers a creative and unique presentation style.
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Question 6 Outlined below are common purposes for presentations. Complete the table below by identifying at least one of each of the following for each purpose: Presentation technique Presentation techniques refer to specific elements or content styles, variations on the c e . Applicable Presentation audience. Joke Cards or Props Handouts with Key 3. Ignite Style Presentation: Format Description: Condense the presentation into a series of short, dynamic slides with auto-advancing every 15-20 seconds, ensuring a fast-paced and concise delivery. Benefits: Keeps the audience's attention, forces concise communication, and adds an element of excitement and energy to the presentation. b. At least three alternative virtual meeting channels to Skype. Delivery method refers to the channel through which you will be presenting. i. Interactive Workshops: Format Description: Instead of a traditional presentation, organize an interactive workshop where staff members actively participate in discussions, activities, and group exercises. Benefits: Encourages engagement, teamwork, and hands-on learning. It breaks away from the typical slide-based format. ii. Interactive Workshops: Format Description: Instead of a traditional presentation, organize an interactive workshop where staff members actively participate in discussions, activities, and group exercises. Benefits: Encourages engagement, teamwork, and hands-on learning. It breaks away from the typical slide-based format. iii. Interactive Workshops: Format Description: Instead of a traditional presentation, organize an interactive workshop where staff members actively participate in discussions, activities, and group exercises. Benefits: Encourages engagement, teamwork, and hands-on learning. It breaks away from the typical slide-based format.
What to submit: Answers to all questions a. To persuade The intent is to engage the audience and influence their opinion, and/or to accept your perspective, proposed action, or ideal outcome Use of Persuasive Language and Rhetorical Devices Visuals showing Before-and-After Scenarios Brochures or Pamphlets with Supporting Information