Week 3
BAD NEWS MESSAGES - FEEDBACK
Hi Hadeel,
Well done for getting the assignment submitted.
The task:
Choose from either Scenario 1
OR
Scenario 2 in the assignment section.
Then choose a channel (email, memo, social media post, website post etc.) for your message, and
have used the appropriate document design for that channel.
Recommendations:
Always check the feedback from
1 assignment before submitting the next
Always look at the examples that were included in the slide deck in the announcements
Grading Rubric
Bad News Messages
Points
Possible
Points
Earned
Comments
Document Design:
The message is appropriately formatted and includes all of
the required elements in the student’s channel of
communication.
Design elements from Chp.6 are considered and used
effectively
25
15
Message is not clear at
the end of the memo
Audience Awareness
:
The tone is appropriate for the audience and purpose.
Respect and a true desire to be helpful are demonstrated.
25
20
plan of action, but not
specific
Content:
The message begins with a
positive buffer
The writer provides
possible solutions
for each of the
problems raised, and the message concludes with a sincere
closing.
The messaging is designed to both firmly communicate the
main message while also preserving relationships with the
audience as much as possible..
35
20
NO positive buffer
NO solutions.
Just an
implied threat
Writing Mechanics: grammarly.com
Rules of grammar, usage, spelling, and punctuation are
followed.
15
15
Total
100
70
85
