WK3Discussion-WMBA-6695-VirtualCommunication
Briefly describe one or two effective virtual communication
situations and one or two that were ineffective, providing the
context and purpose of each.
At my current workplace, we have meetings daily. One effective way to
communicate is through Teams. Each manager can sit at their desk while
discussing the information that needs to be shared. Each department takes a
turn speaking. This works very well because everyone has their camera on,
microphone on, and can multi-task while being present at the meeting.
One ineffective meeting was through our computerized phone system. We
used to have the daily meetings on a conference call, but it wasn’t very
good. The phone system had issues, the cameras on the phones wouldn’t
work half the time. Also, it was difficult to talk freely, not knowing if there
were any employees in the office. This was changed to the Teams meeting.
With the Teams meeting, you get to just sit at your desk and talk as if you
were in a conference room together. You can see the facial expressions, body
language, and the presence of each member.
The Teams meetings allow
managers to have a daily discussion about problems, solutions, and basic
things going on. It is a way to ensure everyone is informed with pertinent
information. Together, as a team,
For each of your examples, analyze at least two distinct factors that
contributed to its effectiveness/ineffectiveness in meeting its
intended purpose.
For each of your examples, analyze the effect of the interaction on
the overall outcome and relationship (if applicable).
Based on these experiences, propose a suggested list of 3–5 best
practices for effective virtual communication.