BSBCRT412-Communication-Framework

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EAFIT University *

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MISC

Subject

Communications

Date

Nov 24, 2024

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docx

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4

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COMMUNICATION FRAMEWORK Learner Name Mario Mohr Workplace/Organisation Bounce Fitness Date Prepared 28/12/2023 TASK REQUIREMENTS Work Task Communication Goal of Work Task Attract new clients Presentation Topic Ways of communicate Resource Required for Presentation Slides Room Chairs Projector Microphone Sound AUDIENCE ASSESSMENT Type of Audience Clients Audience’s Work Role Manager Explain how presenting to the audience identified satisfies the presentation topic and goal of work task. Communication Framework Version 1.0 Produced 30 March 2021 © Precision Group (Australia) Page 1
It provide you and your audience the opportunity to share ideas and opinions Type of Audience Team members Audience’s Work Role TP Explain how presenting to the audience identified satisfies the presentation topic and goal of work task. Ideas can flow among your colleagues in group discussions without any restriction, which helps in generating new ideas ASSESSMENT OF PURPOSE OF COMMUNICATION Purpose of Communication To express thoughts, opinions and ideas and to persuade stakeholders Explain how the identified purpose of communication satisfies your presentation topic and goal of work task. Opening up to communication in the workplace allows you to contribute new and creative ideas. Usually, persuasive communication is showing the audience the path towards a solution. EVALUATION OF METHODS OF COMMUNICATION Method of Communication Verbal communication Advantage of Method of communication Engaging in conversations with others Explain how the identified advantage helps in the completion of the goal of your work task and the resources required for presentation. Communication Framework Version 1.0 Produced 30 March 2021 © Precision Group (Australia) Page 2
Verbal communication relies on one’s ability to retain as much information as they can. Disadvantage of Method of Communication Sometimes leads to information overload Explain how the identified disadvantage disrupts the completion of the goal of your work task and the resources required for presentation. Misunderstandings and stress Method of Communication One on one meeting Advantage of Method of communication Build rapport with audience Explain how the identified advantage helps in the completion of the goal of your work task and the resources required for presentation. You and your audience can discuss the topic in depth and exchange ideas about it. You have the opportunity to delve into the topic and discuss it within the limits of your audience's knowledge. Disadvantage of Method of Communication Meeting your audience one by one is time-consuming if your audience consists of multiple people. Method of Communication Small group discussion Advantage of Method of communication It helps in generating new ideas for the team work. Explain how the identified advantage helps in the completion of the goal of your work task and the resources required for presentation. It offers you and your audience a chance to share ideas and opinions without dealing with the whole thing holding a general workplace meeting simply to share ideas and discuss. Communication Framework Version 1.0 Produced 30 March 2021 © Precision Group (Australia) Page 3
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Disadvantage of Method of Communication Discussion may be restricted because it will be hard to focus on one topic at a time. Explain how the identified disadvantage disrupts the completion of the goal of your work task and the resources required for presentation. Because there is a lot to consider, the group may not have the opportunity to go deep topic analysis. The moderator's bias can take over the discussion because the flow of the discussion is in their hands, which is not healthy for generating ideas. ORGANISATIONAL AND LEGISLATIVE FRAMEWORKS Organisational Policy, Procedure or Guideline Title of Organisational Policy, Procedure or Guideline Applicable to Communication Provide trainings Explain how identified organisational policy, procedure or guideline applies to your work task. Providing trainings will help employees to improve their lack of skills, it will create a better and healthier work environment and it will lead the business to the success. Legislation or Regulation Title of Legislation or Regulation Applicable to Communication Work Health and Safety Act 2011 (WHS Act) Explain how identified legislation or regulation applies to your work task. It ensures and maintains a safe work environment and safe work systems It provides information to workers about occupational health, safety and well-being in the workplace. END OF COMMUNICATION FRAMEWORK Communication Framework Version 1.0 Produced 30 March 2021 © Precision Group (Australia) Page 4