Cultural Intelligence Reflection
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University of Nairobi *
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A101
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Communications
Date
Nov 24, 2024
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docx
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Cultural Intelligence Reflection
After taking the CQ test, I feel like I have a much greater understanding of how to
interact with people from different cultural backgrounds. Insights like these will help me
grow as a leader in the years to come. CQ Knowledge, CQ Strategy, and CQ Action all
received "high" ratings, which was encouraging to see, however CQ Drive received a
"moderate" rating. I intend to use the methods and information I gained in class to achieve
better results. The CQ Drive domain assessment found that I scored 89 on the extrinsic
interest scale and 78 on the combined intrinsic interest and self-efficacy scale. This is a great
starting point, but I'd like to find employment and settle in a new country someday, so there's
potential for improvement. When it came to business, morals and ethics, and sociolinguistic
competence, I scored a perfect 100 on the CQ test. In this respect, it was the perfect score. I
received a 93 on the leadership scale. I am quite comfortable leading and supervising people
not only of my own culture, but of any culture. The CQ Strategy scores for Planning were 98,
Checking 89, and Awareness 78. All of my scores on CQ Strategy were above 50, which is
good news, but I know I still have room for improvement in the areas of awareness and
checking. I scored a 98 on CQ Action's speech acts segment and an 89 on the non-verbal
portion. But my verbal score of 67 was the lowest of the four areas. My CQ Action abilities
are in terrible shape and will require a lot of hard training on my part if I am to see any
improvement at all.
One of the most important skills for today's global leaders to have is cultural
competence. Companies are under increasing pressure to localise their worldwide offerings to
meet the requirements of the communities in which they are made available. The advantages
of cultural intelligence training are becoming more widely recognised, and businesses are
working hard to integrate it. Students and aspiring business professionals should recognise
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the importance of cultivating cultural intelligence because of the current labour market
(Miller, 2016). Competencies in leadership, strategic planning, internal and external
motivation, self-efficacy, verbal and nonverbal communication, cultural sensitivity, and
awareness are all essential in the field of international management. Building empathy for
people from other cultures and countries can be aided by encouraging the development of
personal qualities that improve one's work, one's personal life, and one's interactions with
customers.
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References
Miller, G. J. (2016). Leading with Cultural Intelligence: The Real Secret to Success.
Journal
of Applied Management and Entrepreneurship
,
21
(1), 86.
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