BSBSUS511-Student Assessment

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C Short Answer Questions Question 1 ISO 14001 is an international standard that specifies the requirements of an organisation’s sustainability management system (SMS). Outline the seven requirements of an SMS under the Implementation and Operation clause. a. Environmental Policy: The organization must establish and maintain an environmental policy that includes commitments to compliance with applicable environmental laws and regulations, pollution prevention, and continual improvement of environmental performance. b. Environmental Planning: The organization must develop a strategic approach to managing its environmental aspects and impacts. This includes setting environmental objectives and targets, establishing programs to achieve these objectives, and defining the roles, responsibilities, and authorities for implementing the programs. c. Legal and Other Requirements: The organization must identify and have access to applicable legal and other requirements related to its environmental aspects. It should establish and maintain procedures to ensure compliance with these requirements and keep them up to date. d. Resources, Roles, Responsibility, and Authority: The organization must provide adequate resources, including human resources, training, infrastructure, and technology, to support the implementation of the SMS. It should define the roles, responsibilities, and authorities for individuals involved in the SMS and ensure their competence. e. Operational Control: The organization must establish and maintain documented procedures to control activities and processes associated with its significant environmental aspects. This includes the identification and implementation of controls to mitigate environmental impacts and the establishment of emergency preparedness and response procedures. f. Emergency Preparedness and Response: The organization must establish procedures to identify potential emergency situations and respond to them effectively. It should periodically test and review these procedures, provide appropriate training to relevant personnel, and communicate the procedures to stakeholders as necessary. g. Monitoring and Measurement: The organization must establish and maintain procedures to monitor and measure key characteristics of its operations that can have a significant impact on the environment. This includes monitoring compliance with legal requirements, evaluating the effectiveness of controls, and tracking progress towards achieving environmental objectives and targets. Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 3 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C water conservation, and adopting efficient cleaning practices. Education and Awareness: The code highlights the importance of educating staff and students about sustainable food practices. Your kitchen college can integrate sustainability principles into the curriculum, offering courses or workshops on sustainable cooking techniques, ethical sourcing, and waste reduction. By following the Sustainable Management of Food code of practice, your kitchen college can demonstrate a commitment to sustainable practices, instill environmental awareness in students, and contribute to a more sustainable food industry. It is important to consult the specific code of practice applicable in your state/territory for detailed guidance and requirements. Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 6 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C constraints, it can hinder the effective implementation of the policies. Collaboration and Partnerships: Seek collaborations and partnerships with external organizations, government agencies, or industry associations that can provide resources or funding for sustainability initiatives. Explore opportunities for shared resources, such as equipment or training programs, to reduce individual organizational burdens. Assessor Checklist: Assessment Task 1 (Written Assessment) Questions Satisfactory Q1.  Yes  No Q2.  Yes  No Q3.  Yes  No Q4.  Yes  No Q5.  Yes  No Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 9 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C You are required to:  Complete the tasks within the time allowed, as scheduled in-class roll.  Scope workplace and compliance requirements to plan for the development of a workplace sustainability policy.  Develop at least one sustainability policy and procedures in the workplace.  Present and implement the developed sustainability policy and procedures in the workplace on at least one occasion.  Monitor the implementation of the workplace sustainability policy using appropriate recording systems.  Identify trends in the implementation of the workplace sustainability policy to support continuous improvement processes.  Modify sustainability policy and procedures to include areas of improvement. Resources Required for Assessment Resources you need to access to complete the project assessment are outlined in the Resources Required for Assessment section of this workbook, and in the corresponding Assessor’s Checklist and/or Observation Form of each task. Discuss each requirement with your assessor before commencing with each task. They will organise the resources required for this assessment. IMPORTANT: Additional workplace resources may be required upon the contextualisation of this assessment. Forms and Templates Generic forms and templates are provided in the project tasks, unless otherwise specified. These can be accessed from the following link: BSBSUS511 Forms and Templates If you are currently in a workplace, use similar workplace templates and forms used by your organisation to complete each assessment task. Discuss with your supervisor and your assessor first to ensure that the forms/templates you will use from your organisation cover all criteria required by each assessment task. Review these forms and templates with your assessor before starting the task. Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 12 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C MEETING MINUTES Learner Name Name [MEETING TITLE] Date 14-5-2023 Time 10 am Meeting Location College Purpose of meeting To consult with relevant stakeholders regarding the development of the workplace sustainability policy. Facilitator Rahul Notetaker Attendees Attendees must sign beside their name after the meeting. Alex John Rahul Agenda Item 1: [Topic] Scope and Objectives of the Sustainability Policy Discussion The facilitator explained the purpose of the meeting and the importance of developing a sustainability policy for the workplace/organization. The stakeholders shared their perspectives on the scope and objectives of the sustainability policy based on their roles and responsibilities. Key topics discussed included environmental protection, resource efficiency, waste reduction, and corporate sustainability goals. Agenda Item 2: [Topic] Stakeholder Input and Suggestions Discussion Each stakeholder provided their input and suggestions for the sustainability policy. Stakeholder 1 emphasized the importance of incorporating renewable energy sources and reducing greenhouse gas emissions. Stakeholder 2 highlighted the need for recycling programs and responsible waste management practices. Stakeholder 3 suggested the inclusion of employee training and awareness programs to promote sustainable practices. Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 15 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C Comply with relevant environmental regulations and best practices. Continually improve environmental performance. Definition of Terms List and define terms, acronyms, or jargons used in this policy and procedures which your target audience needs to clarify, e.g. ‘Waste minimisation refers to processes and practices aimed at reducing the waste produced by the organisation.’ Waste minimization: Refers to processes and practices aimed at reducing the waste produced by the organization. Resource efficiency: The optimization of resource use to minimize waste and maximize output. Stakeholders: Individuals or groups directly impacted by the organization's activities, such as employees, customers, suppliers, and the local community. KEY ROLES AND RESPONSIBILITIES Outline and define the roles of key personnel involved in the implementation of this policy, including their specific responsibilities. Senior Management: Approve and endorse the Workplace Sustainability Policy. Allocate necessary resources to support its implementation. Environmental Officer: Develop and implement sustainability initiatives. Monitor and report on sustainability performance. Employees: Follow sustainable practices outlined in the policy.  Report any environmental concerns or suggestions to the Environmental Officer. PROCEDURES GENERAL PROCEDURES Outline the activities that your organisation will undertake to implement the policy. If there’s more than one set of procedures, organise them into headings. Conduct regular sustainability training and awareness programs for employees. Implement energy-saving measures, such as turning off lights and equipment when not in use. Reduce water consumption through efficient usage and maintenance practices. Promote waste separation and recycling programs. Procure environmentally friendly and sustainable products and services when feasible. Monitor and measure key sustainability performance indicators. MEASURES OF SUCCESS/KEY PERFORMANCE INDICATORS Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 18 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C Task 3: Workplace Sustainability Policy Presentation ASSESSMENT INSTRUCTIONS Your assessor will observe you as you present to key stakeholders the sustainability policy and procedures you developed for the workplace/organisation. You will be assessed on your practical skills to:  Discuss all information covered in the new sustainability policy and procedures to key stakeholders of the workplace/organisation, including: o Implementation processes o Continuous improvement processes  Clarify understanding of key stakeholders about the new policy through listening and questioning After completing this task, submit any of the following written presentation materials that you used to discuss the sustainability policy and procedures:  PowerPoint presentation It is recommended to have your assessor review first the presentation material will you used before presenting with the key stakeholders to ensure that all information is covered. Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 21 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C OBSERVATION FORM During the presentation of the policy and procedures, learner: YES/NO Assessor’s comments 1. All key stakeholders impacted by the sustainability policy and procedures. Assessor must check that that the key stakeholders attending the presentation are those identified in the learner’s policy and procedures document.  YES  NO 2. Selects and uses appropriate conventions and protocols to seek or share information with relevant stakeholders. In demonstrating this, learner:  YES  NO a. Explains the purpose of the presentation.  YES  NO b. Discusses the target outcome of the presentation.  YES  NO c. Establishes ground rules such as:  YES  NO  When to ask questions  Encouraging participation through giving feedback  Taking turns for attendees when giving feedback on a particular topic in the presentation  YES  NO d. Follows the time allotted for each discussion point in the presentation  YES  NO 3. Uses appropriate visual aids to assist the audience in understanding the presentation. This can include:  YES  NO  PowerPoint presentation  Handouts  Copy of updated staff handbook*  Link/copy of policy posted on the organisation’s website/intranet site (preferably if presentation is done remotely to stakeholders) * *If learner uses any of these as the visual aid, this must be the same document submitted in Workplace Project Task 2.  YES  NO Visual aids used by the learner are: a. Relevant to the presentation.  YES  NO b. Organise and flows smoothly based on the discussion.  YES  NO c. Proportionate to the length of the presentation.  YES  NO d. Written clearly and are easy to comprehend.  YES  NO 4. Presents all details of the policy and procedures document to key stakeholders using language appropriate to audience.  YES  NO Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 22 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C a. Specifically, learner discusses details of the following to key stakeholders: i. Implementation processes of the policy  YES  NO ii. Continuous improvement processes  YES  NO b. During the presentation, learner:  Speaks in a polite and professional manner, such as using:  YES  NO  Intonation that doesn’t sound rude or aggressive  Indirect language, such as ‘Could you…’ instead of ‘can you…’; ‘Can I…’ instead of ‘Would it be alright if…’  ‘Please’ and ‘Thank you’ when requesting something from the audience  YES  NO  Speaks clearly and in an appropriate volume  YES  NO  Uses simple words and sentences that are easy for audience to understand  YES  NO  Explains concepts or jargons that are unclear to audience  YES  NO  Uses correct pauses in between discussion points  YES  NO  Demonstrates appropriate nonverbal language such as:  YES  NO  Establishes and maintains eye contact  Using hand or arm gestures to emphasise points in the discussion  Using posture to show interest  Establishes and maintains distance  YES  NO 5. Seeks advice from key stakeholders using appropriate language. When seeking advice, learner:  YES  NO  Identifies the type of advice they need  YES  NO  Defines the specific details on areas of discussion where they need advice  YES  NO  Asks follow-up questions to clarify information received  YES  NO  Closes the discussion politely  YES  NO  Demonstrates the skills outlined in Checklist Item 4b.  YES  NO Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 23 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C 6. Uses active listening skills to elicit views of others regarding the topic discussed. During the presentation, learner:  YES  NO  Refrains from interrupting the person speaking  Focuses on the words spoken by the other person  Uses appropriate facial expressions such as nodding or smiling to show that they are listening  Summarises discussion point or questions from speaker to confirm understanding  Provides relevant responses to the person’s questions  Suspends judgment when the person answers a question or provides their opinion on the topic  YES  NO 7. Uses questioning skills to clarify or confirm understanding of others regarding the topic discussed. During the presentation, learner:  YES  NO  Encourages audience to ask questions  Uses open-ended questions to quickly review the topic discussed  Asks challenging questions relevant to the topic to stimulate thinking  YES  NO Assessor Declaration By signing here, I confirm that I have observed the candidate, whose name appears above, discuss all information covered in the new sustainability policy and procedures to key stakeholders of the workplace/organisation. I confirm that the information recorded on this Observation Form is true and accurately reflects the learner’s performance during their completion of the workplace task. Assessor’s signature Assessor’s name Date signed Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 24 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C Task 4: Sustainability Policy Implementation Plan ASSESSMENT INSTRUCTIONS This task will require you to develop an implementation plan that the organisation will use to carry out at least one activity from the new workplace sustainability policy and procedures. Use your workplace/organisation’s template to complete this task, or use the generic Sustainability Policy Implementation Plan template provided at the Bounce Fitness site. To complete this task, you must:  Identify the following in the implementation plan: o At least one activity to be undertaken from the general procedures of the policy and procedures you developed o Key personnel responsible for the implementation of this activity This includes the individual identified in the policy and procedures document whom you will be working with to monitor implementation of the policy in the workplace. o Resources required to implement the activity, including where to access or obtain each resource o Target timeframes for implementation o Target outcome after implementation Leave the ‘Status Update’ column and the ‘Areas of Improvement’ section blank. These will be accomplished during the implementation of the activity.  Confirm participation of the key personnel involved in the implementation of these action items, for the purpose of this assessment. use the generic Sustainability Policy Implementation Plan t emplate provided at the Bounce Fitness site. Submit the partially completed sustainability policy implementation plan to your assessor. Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 25 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C SUSTAINABILITY POLICY IMPLEMENTATION PLAN Learner Name Activity Include specific tasks on how to undertake this activity. Personnel Responsible Resources Required Include where to obtain or access the resource. Target Timeframes for Implementation Include specific milestones to achieve per timeframe. Target Outcomes After Implementation Status Update Conduct an energy audit to identify areas of energy inefficiency. Facilities Manager, Energy Efficiency Team Energy audit tools and equipment Conduct energy audit: Week 1 Reduction in energy consumption by 20% within the first year. Install energy-efficient lighting systems in office spaces. Facilities Manager, Energy Efficiency Team Energy-efficient lighting fixtures Install energy-efficient lighting: Weeks 2-3 Cost savings on energy bills. Set guidelines for temperature control and encourage employees to adjust thermostat settings. Facilities Manager, Energy Efficiency Team Power management system Set temperature control guidelines: Week 4 Increased awareness and participation of employees in energy-saving practices. Implement a power management system to automatically turn off non- essential equipment during non-working hours. Facilities Manager, Energy Efficiency Team Communication materials to educate employees on energy-saving practices Implement power management system: Weeks 5-6 Reduction in energy consumption by 20% within the first year. Areas of Improvement Identify areas of improvement in the policy based on the actual outcomes of the implementation. i. Identify opportunities to further optimize energy usage, such as upgrading HVAC systems or implementing motion sensors for lighting control. Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 26 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C ii. Regularly review and update energy-saving guidelines to incorporate new technologies and best practices in energy efficiency. Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 27 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C Task 5: Resource Acquisition Log ASSESSMENT INSTRUCTIONS This task will require you to prepare a resource acquisition log that you will use to obtain or access all resources you will use to implement the sustainability policy in your workplace/organisation. This task can be completed before or during the policy implementation in Workplace Project Task 7 . Use the Resource Acquisition Log provided at the Bounce Fitness site. To complete this task, you must:  Outline all resources required to implement the activity from the sustainability policy Refer to the Sustainability Policy Implementation Plan from Workplace Project Task 4.  Obtain/access each resource required. In the resource acquisition log, describe how you obtained/accessed each resource. Specify the date when each resource was obtained/acquired.  Prepare supplementary evidence to demonstrate how and when you obtained/accessed each resource.  Have your supervisor/assessor sign off the resource acquisition log to confirm that you obtained/accessed each resource. Submit the completed resource acquisition log to your assessor. RESOURCE ACQUISITION LOG Learner Name Resource Required Refer to list of resources outlined in the Implementation Plan. How Resource was Obtained/Accessed Date Evidence Submitted Supervisor/Assessor Sign off i. Energy-efficient lighting fixtures Contacted local lighting supplier and placed an order for energy-efficient LED lighting fixtures. 10-5- 2023 ii. Energy audit tools and equipment Hired an energy auditing company to conduct the energy audit and provide the necessary tools and equipment. 10-5- 2023 iii. Power management system Contacted a technology provider specializing in power management systems and purchased the 10-5- 2023 Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 28 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C system. Supervisor/Assessor Declaration By signing here, I confirm that I have observed the learner source the resources outlined in this log, to be used for the implementation of the sustainability policy and procedures within the workplace/organisation. I confirm that the information recorded on this form is true and accurately reflects the learner’s submission for this task. Supervisor/Assessor’s signature Task 6: Sustainability Policy Communication Plan ASSESSMENT INSTRUCTIONS This task requires you to create a communication plan that will be used to support the implementation of the new policy in the workplace. This will be used with the sustainability policy implementation plan from Workplace Project Task 4 . Use the generic Communication Plan template provided at the Bounce Fitness site. To complete this task, you must:  Identify the following in the communication plan: o At least one activity to be undertaken as identified in the implementation plan o Stakeholders (individuals or groups) affected by the implementation of the selected activity This must be based on the scope of the policy. o Key personnel responsible for the implementation of this activity o Information to be communicated to stakeholders to successfully implement the activity o Communication method to be used o Frequency of communication Leave the ‘Status Update’ column blank. This will be accomplished during the implementation of the activity.  Consult with the key personnel to confirm details of the implementation plan and the draft communication plan. Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 29 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C Submit the partially completed communication plan to your assessor. You must also submit evidence of consultation with the key personnel to confirm details of the implementation plan and the draft communication plan. Evidence must be at least one of the following:  Email correspondence  Meeting minutes Simulated Email Template + Send From: myemail@gmail.com To: college@gmail.com Cc: manager@gmail.com Subject: Sustainability Policy Communication Plan - Confirmation of Details Message I hope this email finds you well. I am writing to confirm the details of the sustainability policy implementation plan and the draft communication plan that we discussed during our recent meeting. Your input and expertise are essential to ensure the successful implementation of the new policy. Based on our discussions, here are the key details we agreed upon: Activity: Energy Saving Measures Stakeholders: All employees, particularly those working in office spaces. Key Personnel: Facilities Manager, Human Resources Manager. Information to be communicated: The importance of energy conservation, specific energy-saving practices, and the benefits to individuals and the organization. Communication Method: Email announcements, staff meetings, and notice boards. Frequency of Communication: Monthly email updates, quarterly staff meetings, and regular updates on notice boards. Please review the above details and let me know if any adjustments or additional information are needed. Your expertise in communication and engagement will greatly contribute to the success of our sustainability initiatives. I would appreciate your confirmation of the details by replying to this email at your earliest convenience. If you have any suggestions or concerns, please feel free to share them with me. Thank you for your support and collaboration in this important endeavor. Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 30 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C Best regards, Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 31 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C COMMUNICATION PLAN Learner Name Action Items Affected Stakeholders Personnel Responsible Information to be Communicated Include specific details on what you will communicate. Communication Method to be Used Frequency Status Update Waste Reduction and Recycling Program All employees Sustainability Officer, Facilities Manager The importance of waste reduction and recycling in reducing environmental impact and promoting sustainable practices. Guidelines for proper waste segregation and recycling procedures. Updates on the progress and achievements of the waste reduction and recycling program. Tips and best practices for minimizing waste generation and promoting a sustainable workplace culture. Email announcements: Sending regular email updates on waste reduction and recycling initiatives, reminders, and success stories. Training sessions: Conducting training sessions to educate employees on proper waste segregation, recycling procedures, and the organization's waste management goals. Intranet/Company Website: Posting articles, videos, and infographics related to waste reduction and recycling on the company's intranet or Email announcements: Monthly updates to keep employees informed and engaged in waste reduction efforts. Training sessions: Conducted annually or as needed to provide comprehensive training and refresh employees' knowledge. Intranet/Company Website: Ongoing updates with new articles, videos, or infographics related to waste reduction and recycling. Notice boards: Regularly updating content with new tips, Please note that the above entries are just examples. Make sure to adapt and fill in the actual details based on the specific activities, stakeholders, personnel, information, communication methods, and frequency relevant to the implementation of your waste reduction and recycling program. Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 32 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C website for easy access and reference. Notice boards: Displaying visual aids and posters in common areas to raise awareness about waste reduction practices, recycling guidelines, and achievements. guidelines, or achievements. Energy Saving Measures All employees, particularly those working in office spaces Facilities Manager, Human Resources Manager The importance of energy conservation and its impact on the organization and individuals. Specific energy-saving practices and tips to implement in daily activities. The benefits of energy-saving efforts, including cost savings and environmental impact reduction. Email announcements: Sending regular email updates to all employees with energy-saving tips, reminders, and success stories. Staff meetings: Including energy- saving discussions as part of regular staff meetings to provide more detailed information and address any questions or concerns. Notice boards: Posting informative posters, infographics, or reminders in common areas or near office equipment to Email announcements: Monthly updates to keep employees engaged and informed. Staff meetings: Quarterly meetings to provide more in-depth information, answer questions, and gather feedback. Notice boards: Regularly updating the content on notice boards with new energy-saving tips and reminders. Please note that the above entries are just examples. Make sure to adapt and fill in the actual details based on the specific activities, stakeholders, personnel, information, communication methods, and frequency relevant to the implementation of your sustainability policy. Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 33 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C reinforce energy- saving practices. Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 34 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C Task 7: Implement Policy and Track for Improvements ASSESSMENT INSTRUCTIONS This task requires you to:  Implement the sustainability policy in your workplace based on your implementation plan; and  Monitor areas of improvement from the policy using established recording systems. You must also accomplish here the implementation plan and communication plan completed in the previous tasks. To complete this task, you must:  Prepare at least two recording systems that you will use for this task. Recordings systems to be used can be: o Existing from your workplace/organisation o Documents or templates you will create as identified in your sustainability policy and procedures document from Workplace Project Task 2 .  Communicate action items to key personnel involved in the policy implementation.  Implement the sustainability activity identified in your implementation plan.  Use the recording systems created to monitor at least two instances when the sustainability activity was implemented. Each recording system must show dates/timelines when the activity was implemented and monitored.  Record the following in information as part of tracking improvements: o Result of the implementation done against the target KPI in the implementation plan o Areas of improvement in the policy based on the actual outcomes of the implementation. Review the template you will use to complete this task. Discuss with your assessor to ensure that the template covers all requirements that apply to this task. Submit the following to your assessor:  Sustainability policy implementation plan with status update  Communication plan with status update Solution: IMPLEMENTATION AND TRACKING Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 35 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C Recording System 1: Sustainability Activity Implementation Log Date Sustainability Activity Responsible Personnel Status/Notes 2023- 06-01 Conduct energy audit John Smith Completed on schedule 2023- 06-07 Implement recycling program Sarah Johnson Ongoing implementation, bins placed in all departments 2023- 06-15 Install energy- efficient lighting Mark Thompson Delayed due to supplier issue, rescheduled for 2023- 06-20 Recording System 2: Sustainability Performance Monitoring Log Date Sustainability Activity KPI Result Areas of Improvement 2023- 06-01 Conduct energy audit Energy saved: 15% Further analysis needed to identify additional savings 2023- 06-07 Implement recycling program Recycling rate: 40% Increase employee awareness for better participation 2023- 06-15 Install energy- efficient lighting Completed None identified so far, successful implementation Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 36 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C Sustainability Policy Implementation Plan - Status Update: Activity: Energy Saving Measures Personnel Responsible: Facilities Manager, Energy Efficiency Team Resources Required: Energy audit tools and equipment (Acquired on [Date]) Energy-efficient lighting fixtures (Acquired on [Date]) Power management system (Acquired on [Date]) Target Timeframes for Implementation: Conduct energy audit: Week 1 Install energy-efficient lighting: Weeks 2-3 Set temperature control guidelines: Week 4 Implement power management system: Weeks 5-6 Status Update: Conducted energy audit on [Date] Installed energy-efficient lighting fixtures on [Date] Set temperature control guidelines on [Date] Implemented power management system on [Date] Communication Plan - Status Update: Activity: Energy Saving Measures Personnel Responsible: Facilities Manager, Human Resources Manager Information to be Communicated: The importance of energy conservation Specific energy-saving practices and tips Benefits of energy-saving efforts Communication Method: Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 37 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C Email announcements Staff meetings Notice boards Frequency: Monthly email updates Quarterly staff meetings Regular updates on notice boards Status Update: Sent monthly email updates on [Date] Conducted quarterly staff meeting on [Date] Updated notice boards with energy-saving tips on [Date] Recording Systems: Energy Consumption Log: Purpose: To track energy consumption before and after the implementation of energy-saving measures. Method: Record monthly energy consumption data from utility bills or energy meter readings. Frequency: Monthly Employee Feedback Form: Purpose: To gather feedback and suggestions from employees regarding the implemented energy-saving measures. Method: Distribute an electronic or printed feedback form for employees to share their thoughts and ideas. Frequency: Quarterly Implementation and Tracking: Instance 1: Date of Implementation: [Date] Energy Consumption Log: Record energy consumption data for the month. Employee Feedback Form: Distribute the form and collect feedback from employees. Instance 2: Date of Implementation: [Date] Energy Consumption Log: Record energy consumption data for the month. Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 38 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C Employee Feedback Form: Distribute the form and collect feedback from employees. Tracking Improvements: Result of Implementation: Compare the energy consumption data before and after the implementation to assess the reduction in energy usage and cost savings. Areas of Improvement: Based on employee feedback and energy consumption data, identify areas for further improvement or adjustments in the energy-saving measures. Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 39 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C Task 8: Policy Implementation Outcomes ASSESSMENT INSTRUCTIONS This task requires you to communicate outcomes of sustainability policy implementation to key personnel and stakeholders. Prior to commencing this task:  You must have completed Workplace Project Task 7 ; or  Your organisation currently implements a sustainability policy and procedures other than the policy you developed for this project assessment. To complete this task, you must:  Access and review the completed implementation plan and communication plan from Workplace Project Task 7. If you will complete this task based on your workplace/organisation’s sustainability policy and procedures, access similar documents demonstrating outcomes of policy implementation.  Identify at least two trends from the outcomes that require immediate action Trends are patterns that generally appear in the recorded data/information. These can be qualitative or quantitative data, and can be identified by reviewing the recording systems and relevant reports used to track the policy’s KPIs.  Communicate the outcomes of the policy implementation, and its trends to the following: o Key personnel identified in the policy and procedures o At least two key stakeholders of the policy and procedures In your communication, describe the potential action required as part of the continuous improvement process. Review Workplace Project Task 8 – Assessor’s Checklist before starting this task. This form outlines the following:  Resources you are required to access to complete the task.  All criteria your submission must address to satisfactorily complete this task. You assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment. Submit evidence of communication to the key personnel and stakeholders to your assessor. This includes one of the following:  Email correspondence Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 40 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C Simulated Email Template + Send From: myemail@gmail.com To: college@gmail.com Cc: manager@gmail.com Subject: Sustainability Policy Implementation Outcomes and Trends Message Dear [Recipient's Name], I hope this email finds you well. I am writing to share the outcomes of the sustainability policy implementation and discuss the trends that have emerged from our monitoring efforts. These findings are based on the completed implementation plan and communication plan from Workplace Project Task 7. Outcome 1: Energy Saving Measures We successfully implemented the energy-saving measures outlined in the policy, including conducting an energy audit, installing energy-efficient lighting fixtures, setting temperature control guidelines, and implementing a power management system. As a result, we have observed a significant reduction in energy consumption and cost savings. This aligns with our target KPIs for energy reduction and demonstrates our commitment to environmental sustainability. Outcome 2: Waste Reduction and Recycling Program The waste reduction and recycling program has been implemented effectively across the organization. We have seen increased participation from employees in proper waste segregation and recycling practices. As a result, we have experienced a reduction in waste generation and an improvement in waste diversion rates. These achievements contribute to our overall sustainability goals. Trends and Immediate Actions: Trend: While energy consumption has decreased, we have noticed fluctuations in usage during certain periods. This indicates a need for further investigation into potential energy leaks or equipment inefficiencies. We will conduct a thorough energy audit and analysis to identify areas for improvement and take corrective actions. Trend: Although our waste reduction and recycling program has been successful, there are instances of contamination in the recycling bins. This highlights the need for additional training and awareness campaigns to reinforce proper waste segregation practices. We will schedule refresher training sessions and launch targeted communication initiatives to address this issue. Continuous Improvement: To ensure ongoing improvement and sustainability, we will continue monitoring and tracking our Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 41 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C performance, as well as engaging with key personnel and stakeholders to gather feedback and insights. We value your input and encourage you to share any suggestions or concerns regarding the policy implementation and our sustainability efforts. Thank you for your continued support and commitment to our sustainability initiatives. Together, we can create a greener and more environmentally responsible workplace. Best regards, Task 9: Modify Sustainability Policy ASSESSMENT INSTRUCTIONS This task requires you to modify at least two areas of improvement in the workplace sustainability policy. Prior to commencing this task, you must:  Have completed Workplace Project Task 2 ; or  Have access to your organisation/workplace’s sustainability policy and procedures other than the policy you developed for this assessment. This must be the same policy and procedures accessed to complete Workplace Project Task 7. To complete this task, you must:  Access and review the workplace sustainability policy that you have.  Identify at least two areas of improvement in the policy. o If you’re referring to the policy and procedures from this project assessment, you can base your areas of improvement on any of the following:  Triggers for continuous improvement identified in the policy and procedures document completed  Areas of improvement identified from Workplace Project Task 7 o If you’re referring to the policy and procedures from your own workplace, you can base your areas of improvement on any of the following:  Areas of improvement identified from Workplace Project Task 7  Any other areas you find from the policy and procedures that require modification  Modify the section in the sustainability policy and procedures document based on your findings. Outline the modifications done using the version control section of your policy and procedures document. Review Workplace Project Task 9 – Assessor’s Checklist before starting this task. This form outlines the following:  Resources you are required to access to complete the task.  All criteria your submission must address to satisfactorily complete this task. Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 42 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C You assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment. Submit the modified sustainability policy and procedures to your assessor. Solution: MODIFIED SUSTAINABILITY POLICY AND PROCEDURES [Title of the Sustainability Policy] Version Control: Version: 1.0 Date: [Date] Modified Sections: [Specify the sections modified and provide a brief description of the modifications made] Areas of Improvement and Modifications: Area of Improvement: Energy Management Modification: Updated guidelines for energy management to include a more detailed approach to identifying and addressing energy leaks or inefficiencies. This includes conducting regular energy audits and implementing energy monitoring systems to track and optimize energy usage. [Modified Section] Energy Management: [Include the modified guidelines and procedures related to energy management] Area of Improvement: Waste Management and Recycling Modification: Strengthened the waste management and recycling procedures by incorporating clearer instructions on waste segregation, introducing additional recycling bins in common areas, and establishing a process for regular waste audits to identify opportunities for improvement. [Modified Section] Waste Management and Recycling: [Include the modified procedures and instructions for waste segregation, recycling, and waste audits] Please note that the above modifications are just examples. Make sure to identify the specific areas of improvement in your sustainability policy and procedures and modify the corresponding sections accordingly. Ensure that the modifications align with the identified areas of improvement and reflect best practices for sustainability management. Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 43 of 44

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: www.ntca.edu.au RTO#6527 | CRICOS#03399C Submit the modified sustainability policy and procedures document to your assessor, along with any supplementary documents or evidence that demonstrate the modifications made. Record of Assessment Assessment Activity Satisfactory Needs more evidence Workplace Project Assessment Task 1: Policy Scope Statement ¨ ¨ Task 2: Sustainability Policy and Procedures ¨ ¨ Task 3: Workplace Sustainability Policy Presentation ¨ ¨ Task 4: Sustainability Policy Implementation Plan ¨ ¨ Task 5: Resource Acquisition Log ¨ ¨ Task 6: Sustainability Policy Communication Plan ¨ ¨ Task 7: Implement Policy and Track for Improvements ¨ ¨ Task 8: Policy Implementation Outcomes ¨ ¨ Task 9: Modify Sustainability Policy ¨ ¨ Document: BSBSUS511-Student Assessment | Version: 1.1 | Page 44 of 44