2-3 Assignment

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Southern New Hampshire University *

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321

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Business

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Apr 3, 2024

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QSO 321 Module Two Assignment Template Complete this template by replacing the bracketed text with the relevant information.

Criteria Japan Mexico Canada Authority Figures  Japanese are always conscious of their hierarchical position in any social setting and act accordingly.  Japan is also a meritocratic society.  Japan operates as a united structure when it comes to authority. The order come from superiors, and they are obeyed without any pushback.  Mexicans prioritize hierarchical relationships.  They respect authority and look to the superiors for guidance.  Rank is important and it is disrespectful to break the chain of hierarchy.  Canadian businesses had traditionally been hierarchical, but flattened hierarchy are gaining ground .  Canadians respect those in authority positions and will trust them.  Address individuals as Mister or Miss until they invite you to address them otherwise. Levels of Formality  Japan is a collectivistic society. There is a spokesperson of the company, but they credit the accomplishments together as a group effort.  The role of each individual is defined through the hierarchical structure, and everyone is aware of this.  Always know who the senior person is in the room and show respect.  Sometimes meetings start off with questions about your personal background, family, and interests. So, prepare to get personal.  Learning a little bit of Spanish is a great gesture.  Canadian businesspeople often begin their relationships in a professional manner and tend to become less formal once people are more familiar with each other.  Business cards should have one side English and the other side French.  Presentations are expected to be short and clear. Social Norms  It is expected to greet everyone in the room individually, no matter the size of the group.  The host of the meeting will indicate where the guest will sit, and the high-ranking individuals will sit  Shake hands with everyone in the meeting upon arrival and when leaving.  The handshakes should be followed up with a personal and company introduction.  Canadians appreciate

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References Japan - Hofstede Insights . (2022). Hofstede Insights. Retrieved January 15, 2023, from https://www.hofstede-insights.com/country/japan/ HSBC International Business Guides | Mexico | Working practices & values . (2023). HSBC International Business Guides | Mexico | Working Practices & Values. Retrieved January 15, 2023, from https://www.business.hsbc.com/business-guides/mexico/working-practices-and- values Enterprises SA. (2023). Business practices in Canada - Santandertrade.com . Business Practices in Canada - Santandertrade.com. Retrieved January 15, 2023, from https://santandertrade.com/en/portal/establish-overseas/canada/business-practices Scroope. (2021, January 1). Japanese Culture - Business Culture . Cultural Atlas. Retrieved January 15, 2023, from http://culturalatlas.sbs.com.au/japanese-culture/japanese-culture- business-culture Consulting Ltd. (2022). Canada - Language, Culture, Customs and Etiquette . Canada - Language, Culture, Customs and Etiquette. Retrieved January 15, 2023, from https://www.commisceo-global.com/resources/country-guides/canada-guide Consulting Ltd. (n.d.). Mexico - Language, Culture, Customs and Etiquette . Mexico - Language, Culture, Customs and Etiquette. Retrieved January 15, 2023, from https://www.commisceo- global.com/resources/country-guides/mexico-guide

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