BSBOPS504 Task 3 A 822024

BizOps Enterprise mission Critical success factors CSF# Critical Success Factors Responsible Persons CSF1 CSF2 CSF3 CSF4 CSF5 CSF6 CSF7 CSF8 CSF9 Assumptions Greystone College Australia BSBOPS504 Task 3 Assessment Templates Version 3.1123 Page 3 of 13

Part 2, Step 2 Stakeholder Analysis template Internal or external stakeholder Stakeholder name Impact How much does the risk process impact them? Low, Medium, High. Influenc e How much influence do they have over the process? Low, Medium, High. What is important to the stakeholder? How could the stakeholder contribute to the process? Strategy for engaging the stakeholder Internal Rose Hargreaves - Chief executive officer High High Keep the company stable on all fronts. Giving her support to managers and suppliers Asking for her opinion on all the critical and crucial company decisions. Internal Mike Booth -Managing director: financial operation High High Meet the company's financial goals. Finding the right financial strategy. Helping and supporting his ideas and work team. Internal Staff Medium High Feels happy and confident with their workplace. Trust the company. Create an employee strategy that makes them feel confident and happy. External Suppliers High High Feel that their money or investments are safe. Follow the global law and use the right chemicals in their products. Giving time and ideas to overcome the crisis. External Consumers High Low Feel that their data information is safe Giving feedback and supporting the company. Loyalty strategy to make them feel comfortable with the company's job. Asking Greystone College Australia BSBOPS504 Task 3 Assessment Templates Version 3.1123 Page 6 of 13

Part 2, Step 4 Risk Register template Ref The Risk: What can happen and how it can happen Describe possible consequences (C) and likelihood (L) Describe existing controls Adequacy of existing controls (Good, adequate or none) Consequence (C) and likelihood (L) ratings Level of Risk Risk Priority C L C L Suppliers used toxic or banned chemicals in their products -Unsustainable production -Pollution in the environment -Fines -Product ban Almost certain -Change suppliers -Be very extract with the qc off the suppliers Adequate Severe Almost certain Very High Extreme risk. Immediate action required. Rising social media pressure about claims about suppliers -Lawsuits -Less income and profits -Customers backlash -Product banning Almost certain -Change suppliers -Be very extract with the qc off the suppliers Adequate Severe Almost certain Very High Extreme risk. Immediate action required. Australian consumers arespending less -Less demand -Less income and profit -Shortage in employees and production -Close company ´s Likely -Offers and sales -Locked prices -Social media engament Good Major Likely High High risk. Senior Management attention required. Greystone College Australia BSBOPS504 Assessment Marking Guide Version 7.1123 Page 9 of 13

Part 3, Step 2 Add a screenshot of your MS Teams message and paste it here. Greystone College Australia BSBOPS504 Assessment Marking Guide Version 7.1123 Page 12 of 13