Benchmark OrgStructure

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1 Benchmark-Organizational Structure Yasmine Kanan Bachelor’s in healthcare administration, Grand Canyon University HCA 455 Professor Delio

2 Organizational Structure An organizational structure is defined as system that outlines the way specific activities are directed to accomplish the goals of an organization. This can include rules, roles, and responsibilities. It also is a structure that determines how information is communicated between levels within the organization. These are imperative in a professional setting to ensure that the organization is ran professionally and efficiently. It is also important to understand how organizational structures are needed for the success of an organization. In this paper the organizational structure of Mayo Clinic will be discussed along with the communication factors that are important in workforce, management, and the idea of leadership theories and how they make an impact in the workforce. Mayo Clinic Organizational Chart An organizational chart was created for Mayo Clinic to expand and elaborate the different levels of leadership and how each position impacts other leaders, departments, and personnel. Mayo Clinic is the largest integrated, non-profit medical group practice in the world involves experts working together to solve challenging unmet needs of patients. It has the top ranking of quality care and has more number one ranking than any other hospital according to U.S. news and World Report. It is made of a diverse staff and includes the highest ranked leaders to ensure quality care to patients and is expected to build the best environment for patients (Nelson, 2018). Mayo Clinic is a hospital system that employs over 76,000 people, 7,300 physicians and attendants, and 66,000 health staff (Nelson, 2018). Mayo Clinic has a board of trustees where they oversee majority of Mayo Clinic either by verifying development or managing goals within the clinic. The management team, such as Chief Executive Officer would be considered the next level down which oversees each Mayo Clinic subdivision. Or in other

3 words, locations. In each location consists of hospital VP, site administration officer, operation teams that all work together to accomplish goals. Therefore, it is important that all these levels communicate to be successful within the organization. Communication and Management

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4 Management in the workforce is very important to set goals, accomplish goals, and ensure success and with this comes communication and common goals within leadership. Communication is key in this aspect and helps improve employee morale and builds trust between leaders and employees. Effective commination helps avoid any unnecessary work, errors, and a smoother organization. Mayo Clinic understands the importance of communication in the workplace by stating we must truly listen to others when they speak rather than just hearing hem (Mayo Clinic Connect, 2017). Effective communication. Is put into action. Through the term “PEARLS” PEARLS stands for partnership, empathy, acknowledgment, respect, legitimization, and support. These values support the importance and action of communication and is what makes Mayo Clinic effective and successful. It creates an environment where all levels of staff feel important and heard. It also allows them to feel supported and confident in the workplace. Types of Organizational Structures A common organizational structure is the hierarchy system; in other words, a top-down communication system where there are various levels of authority. Other types are flat, matrix, team based, and divisional. Flat organizational structure is based on missing middle management where immediate and independent decisions are made. Matrix structure consists of multiplie managerial roles that encourages open communication unlike the hierarchy system. Team based structure consists of more than one team that support and aim for a common goal by performing assigned tasks. Divisional structure groups consist of employees based on departments instead of specific job roles and are held accountable by leaders. Mayo Clinic’s organizational structure is hierarchal and has a single governing board, Board of Trustees, that employees check in with. Leadership styles are also very imperative for a successful organization.

5 Leadership Theories Leadership roles are a driving force in. any successful organization. Selecting the appropriate leadershi0 style is imperative to improve overall performance of the organization, team, and individuals (Borowski& Meese, 2020). Choosing the right kind of leadership determines the success of an organization. Leadership theories include servant leadership, transactional leadership, transformational leadership, and others. Mayo Clinic does consist of a Board of Trustees which encourages leadership and has adopted effective leadership techniques that creates a strong reputation and quality care (Carryer& Steerioff, 2003). Transformational leadership is the most common form of leadership and has allowed employees to perform well and operate effectively.

6 References Borkowski, N., & Meese, K.A. (2020). Organizational Behavior in Healthcare (4 th ed.). Jones & Bartlett Learning. Carryer, P.W. & Steerioff, S. (2003). Mayo Health System: A Decade of Achievement. Mayo Clinic Proceedings, 78(8)v1047-1053. Nelson, Clark W. (August 2018). "Historical Profiles of Mayo". Mayo Clinic Proceedings .

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