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Louisiana State University, Eunice *

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2001

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Business

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Nov 24, 2024

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docx

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3

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Question 1: Current Employer/Industry I am currently employed at Tower Loan, a financial institution specializing in providing personal loans to individuals requiring financial assistance. Operating within the financial services sector, our focus is specifically on consumer lending. Tower Loan offers competitive interest rates and flexible repayment plans to facilitate the attainment of our clients' financial objectives. Our primary clientele includes individuals who may not have access to conventional banking services or who prefer a more customized lending experience. Whether the need is to manage unforeseen expenses, consolidate existing debt, or finance significant purchases, Tower Loan is dedicated to assisting customers in overcoming their financial hurdles with ease. The mission of our organization is to deliver accessible and dependable financial solutions that empower individuals to fulfill their aspirations and enhance their quality of life. We aim to cultivate enduring relationships with our clients by providing exceptional customer service and tailored loan options that meet their unique needs. As a valued member of the Tower Loan team, I have personally witnessed the beneficial impact our services have on our clients' lives. It is indeed gratifying to contribute to a company that places a high priority on customer satisfaction and financial empowerment. Question 2: Market Segmentation Strategy Throughout the MBA 706 Marketing Strategy course, I have acquired critical insights into a range of marketing concepts relevant to my firm. One concept that particularly stands out to me involves categorizing a market into distinct groups of buyers, each with unique demands, features, or behaviors. For Tower Loan, understanding market segmentation is crucial for customizing our products and services to better address the needs of various customer segments. For instance, by employing demographic segmentation, Tower Loan can target distinct age groups with specialized loan products tailored to their financial requirements. Recognizing the distinct preferences and behaviors of each segment allows us to develop targeted marketing campaigns that effectively engage our audience and boost customer interaction. Furthermore, psychographic segmentation can be used to identify customers based on their attitudes, values, and lifestyles. This enables us to craft personalized marketing messages that resonate emotionally with our customers, fostering stronger brand loyalty and enhancing customer retention. By integrating market segmentation strategies, Tower Loan can successfully connect with and engage our target customers, driving business growth and ensuring success in the competitive finance sector. I am eager to apply the knowledge and skills gained from this course to elevate our marketing strategies and deliver impactful results for Tower Loan. Question 3: Topics covered in MBA 706 Upon reflecting on MBA 706 Marketing Strategy, I found that the subjects of market segmentation, targeting, and positioning were particularly instrumental. Gaining insights into
identifying and targeting specific customer segments, followed by strategically positioning a product or service to resonate with those segments, proved essential in devising an effective marketing strategy. Equally, the discussions on branding and digital marketing were profoundly informative and relevant to contemporary marketing practices. Conversely, I found the exploration of traditional marketing methods, such as print advertising and direct mail, to be less pertinent in the current digital era. Although these methods may still hold some significance, a stronger emphasis on digital marketing strategies would have better equipped students to navigate the dynamic marketing landscape. I felt the course could have placed greater emphasis on ethical considerations in marketing. In an age dominated by social media and online reviews, maintaining a positive reputation and ethical conduct in marketing endeavors is paramount. Addressing ethical challenges and strategies to manage them would have been a valuable enhancement to the course content. To further enrich the learning experience for future iterations of the course, I suggest integrating more real-world examples. This approach would enable students to apply theoretical concepts to practical scenarios, thereby deepening their comprehension of implementing marketing strategies in real-world contexts. Moreover, offering opportunities for hands-on experience, such as developing a marketing plan for an actual company, would significantly augment the learning experience and better prepare students for their marketing careers.
References James, K. E., Edwards, J., Ketchen, D., Short, J. & Try, D. (2019). Chapter 5. Readings in marketing strategy , Retrieved from https://moodle.lsus.edu/pluginfile.php/2508316/mod_page/content/11/Readings%20in %20Marketing%20Strategy%20-%20Chapter%203%20UF23.docx? time=1698441566792 James, K. E., Edwards, J., Ketchen, D., Short, J. & Try, D. (2019). Chapter 6. Readings in marketing strategy, Retrieved from https://moodle.lsus.edu/pluginfile.php/2508316/mod_page/content/11/Readings%20in %20Marketing%20Strategy%20-%20Chapter%203%20UF23.docx? time=1698441566792
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