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Reflection Exercise
Rohith Reddy Kolan
Southern Illinois University
Negotiation and Interpretation Skills
MBA-523-50B-202335
12/14/2023
Reflection Exercise
Introduction
The most groundbreaking model was developed by David Kolb in 1984, and this
experiential learning eLearning is still frequently utilized today. According to the Kolb cycle
theory, everyone's learning styles are determined by their histories or experiences, current time
demands, and heredity. Kolb defined learning as a process in which modifying encounters
produce knowledge. Kolb's framework for eLearning is illustrated as a four-stage learning cycle.
The four steps are concrete experience, reflective observation, abstract conception, and active
exploration.
We will go through Kolb's experiential learning cycle, utilizing our conflict
resolution journey as a concrete experience. By evaluating the characters' problems and
accomplishments, we want to draw comparisons, gain insights, and better understand our
negotiating skills progression.
As we are near the end of this course, aimed to strengthen our conflict resolution
or negotiating abilities, it is appropriate to engage in an exercise of reflection that dives into the
complexities of what we have experienced personally. An insightful article that delves into the
lives of three people dealing with both personal and professional challenges: a psychotherapist
named Jack, who is plagued by uncertainty; a research psychologist named Pete, who is
consumed by loneliness; and a divorced woman identified as Grace who is tirelessly spreading
the gospel. The piece not only delves into the complexity of known and unknown realms but also
highlights creativity's transformational potential in the face of emptiness.
Reflection is an
important tool for continual growth and development, and the insights acquired may help one
enhance their ability to resolve disagreements and negotiations. Reflecting on the essay and its
relevance for my journey toward being intuitively knowledgeable in handling conflicts and
negotiation, I can see connections between the challenges faced by the characters and the
difficulties that one can confront.
1.
Concrete Experience
The protagonists in the essay, Jack, Pete, and Grace, all face personal challenges
due to their professional responsibilities. Jack is overburdened and guilty, Pete is lonely and
resentful, and Grace neglects her physical well-being for her goal. I can recall times when I felt
exhausted or psychologically drained during talks. There have been times when I ignored my
health or could not find an appropriate equilibrium between my business and my personal life.
Certainly, there have been occasions in which I felt overwhelmed, especially when confronted
with uncertainty or when conversations were emotionally heated. Jack's experience highlights the
importance of knowing only some things. This is a regular difficulty in talks. Acknowledging
that seeking guidance is appropriate and acknowledging confusion promotes a more positive
bargaining climate.
Additionally, I recall instances whereby technical expertise is only sometimes
transferred into successful negotiation outcomes. Pete's narrative emphasizes the significance of
blending both professional and interpersonal abilities. I think of occasions when I may have been
overly preoccupied with technical subjects while ignoring the human factor in negotiations.
Additionally, there may have been times when I valued the negotiation objective over my well-
being. Grace's tale emphasizes the vital importance of balance. Every single one of the characters
has an impact on their emotions in their various positions. Emotions are important in
negotiations; admitting them is an important part of good dispute resolution. The characters'
experiences relate to the necessity for balance in negotiation undertakings, including balancing
unknowns, technological abilities, or their well-being.
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2.
Reflective observation
I feel the pressure of uncertainty and shame that comes with not knowing all, just
like Jack. It is critical to recognize that, as a negotiator, I am incapable of knowing everything,
and therefore, it is appropriate to seek assistance or confess ignorance. Pete's circumstance also
emphasizes balancing technical expertise with proper interpersonal and effective communication
abilities. Grace's impatience stresses the importance of emotional intelligence and patience when
dealing with opposing viewpoints. It is critical to understand that, unlike Jack, bargaining in the
face of uncertainty is an unavoidable aspect of the process. Rather than seeing it as a flaw,
embracing uncertainty may serve as a springboard for collaborative problem-solving. Pete's
circumstance is reminiscent of periods when technical expertise did not always convert into
effective negotiation results. Negotiation requires technical skills, good communication, and a
grasp of interpersonal dynamics. Pete's tale makes me reconsider the balance of technical
abilities and interpersonal success in my personalized negotiation strategy. Grace's experience
exemplifies how personal well-being may be sacrificed for a bigger cause. As a result, balancing
mission-oriented goals with taking care of oneself is critical.
3.
Abstract conceptualization
Comprehending the emotional and interpersonal factors is crucial in negotiations.
Awareness of emotions, motives, and the human factor is as important as having strong technical
skills. The article's emphasis on creativity as a reaction to emptiness implies that thinking outside
the box and remaining open to new ideas might be beneficial in conflict resolution. Uncertainty
for not knowing enough is a driver for collaboration, not a deterrent. Instead of seeing it
negatively reframe it as a chance to involve everyone with interests in a collaborative
investigation of a solution. Acknowledging the uncertainty of not knowing enough and soliciting
feedback from everyone involved may build a collaborative environment, leading to more
innovative and mutually beneficial solutions.
Listening actively, feelings for others, and adaptability are required for
incorporating emotional intelligence into negotiating methods. These abilities help to make
dispute resolution more complex and successful. Negotiators must aim for overall competency,
including technical skills, interpersonal relationships, and taking care of themselves. Sustaining a
careful balance among these aspects is essential for long-term success. Scheduling time for one's
well-being, participating in continuous education, and soliciting feedback help create a more
balanced and productive negotiation strategy. Negotiation is an ever-changing endeavour that
necessitates changes in methods and approaches. Rigidness can be an impediment; hence,
flexibility is essential. Reevaluating negotiating approaches frequently, being updated about
developing strategies, as well as gaining knowledge from both triumphs and failures all lead to
greater flexibility.
The articles emphasize creativity as a response to emptiness, showing that
inventive thinking may be valuable in negotiations. Promoting a creative mentality, fostering
sessions for brainstorming, and investigating unusual ideas might open up new options for
resolving disputes. These conceptualizations are linked; for example, emotional intelligence
supplements flexibility, and both help improve overall competence. These concepts should be
utilized dynamically, with the understanding that negotiations change and that modifying
techniques by the unique environment are critical.
4.
Active experimentation
Following the exploration of specific experiences, reflection on them, and
conceptualizing abstract principles in negotiation, the following stage entails actively
experimenting. Recognize and explain when I do not have all of the solutions. Create a
collaborative climate in which all stakeholders feel safe discussing their uncertainties. Improve
your communication and interpersonal abilities as well as your technical knowledge. This might
include soliciting comments, enrolling in appropriate courses, or participating in role-playing
exercises. In talks, use active listening and patience. Recognize that people approach issues
differently and that understanding their viewpoints can help with resolution. Investigate
innovative problem-solving strategies. Promote sessions for brainstorming and thinking about
other ways to dispute resolution.
Begin talks by identifying uncertainty, creating a place for open
dialogue, and encouraging stakeholders to offer their perspectives. Assess the influence on the
negotiating process and results. The active experimentation phase cements acquired ideas into
the framework of negotiating processes. It serves as an evolving framework for development,
allowing for adaptation and ongoing progress to be subconsciously efficient in resolving
conflicts and negotiation.
5.
Future LeaLearningd insights
Even though this course has laid a good basis for settling disputes and how to
negotiate effectively, there is still more to learn. I recognize the significance of learning from
experiences and adjusting techniques to changing circumstances. The path toward becoming
intuitively effective is continuing. I am excited to try new strategies, get extra real-world
experience, and develop a better knowledge of the complexity of negotiation. Therefore, moving
into the future, I will have an open mind and look for ways to improve my technical and
interpersonal conflict management skills and negotiation abilities.
As the course ends, I would like to thank you for the great insights and abilities I
learned in your Negotiation and Interpretation abilities class. Your carefully developed
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instruction and fascinating curriculum enabled me to dig into many negotiation topics, such as
the principles mentioned in "Getting to Yes," different types of negotiation, and the art of
controlling the negotiation before it begins. Important elements such as BATNA (Best
Alternative to a Negotiated Agreement) and ZOPA (Zone of Possible Agreement) offered a solid
framework for strategic negotiation decision-making. The Best Manager Balance Analytics
investigation was very illuminating, providing a full insight into good managing techniques.
Learning about emotional intelligence and its significance in negotiations improved my
communication abilities and gave me vital tools for recognizing and controlling emotions in a
negotiation setting.
The course has helped me to improve my grasp of negotiation strategies and
interpretation abilities. The practical implementation of principles, combined with your advice
and real-world examples, has greatly increased my confidence in negotiating challenging
negotiation settings.
In conclusion, because the world of negotiation and interpretation is always
changing, remaining interested, constantly learning, and adjusting to new problems will help me
succeed in these areas. The successful completion of the course is only the start of the journey
moving forward; I would like to learn more about sophisticated negotiating methods and tactics
used in difficult and high-stakes situations, learn how to negotiate across cultures and worldwide
contexts, as well as how to match negotiation methods with broader corporate objectives and
budgetary concerns.
References
Kolb, A., & Kolb, D. (2018). Eight important things to know about the experiential learning
cycle.
Australian educational leader
,
40
(3), 8-14.
Morris, T. H. (2020). Experiential learning systematic review and revision of Kolb's model.
Interactive learning environments
,
28
(8), 1064–1077.
Wijnen-Meijer, M., Brandhuber, T., Schneider, A., & Berberat, P. O. (2022). Implementing Kolb
s experiential learning cycle by linking real experience, case-based discussion and
simulation.
Journal of medical education and curricular development
,
9
,
23821205221091511.
James F.T. Bugental. The Silence of The Sky.
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