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Nov 24, 2024

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INTRODUCTION TO BUSINESS OPERATIONS MANAGEMENT

Table of Contents Task 1 ......................................................................................................................................... 3 Task 2 ......................................................................................................................................... 4 Task 3 ......................................................................................................................................... 4 Task 4 ......................................................................................................................................... 5 Reference List ............................................................................................................................ 9 Page 2 of 9

Task 1 Issue description The supply chain in the UK and all around the world is very significant as the livelihoods of the people like food, jobs and energy are entities dependent on the resilience and the functioning of the global supply chain. However, it can be said that the uncertainty which is created by the growth of the Covid-19 pandemic from region to region has also had a significant impact on the supply chain. Key operational issues ● News 1 It has been witnessed in Europe that the labour party has massively avoided commenting on Brexit since January, blaming lack of planning in the face of a large number of the shortages of the EU nations in the employee workforce. Also, it had been witnessed that the chronic labour shortage has led to a crisis in the chains of supply, influencing a very lengthening list of products (Guardian, 2022). The leaders of the industries have confirmed that the cliff edge is caused by Brexit with an absence of the workers filling the gaps left in the haulage industry. ● News 2: The United Kingdom has emerged from the pandemic of the Covid-19 to identify itself faced amid the onslaught of the latest economic crisis which has left the nation in "a precarious position", which is wanted by the experts. It has been witnessed that the comic reopening has developed the same issues all around the globe, but economists argue that Brexit has exacerbated these problems for Britain ( CNBC, 2022). Causes of the issue ● News1 The most significant cause to which the nations are facing the issues of supply chain crisis is because of the massive amount of pressure that exists on the sector and there is a very significant amount of chance that they could quickly reach the point of breaking. It shows the establishment of the availability of the labour of the UK food and drink sector. It has been witnessed that there are shortages that cover the entire length of the chain of supply from the inputs at the beginning into farming through those which provide food and drink at the table. ● News 2 Page 3 of 9

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The most significant reason that the nations are facing the problems is the perfect storm of labour shortages, skyrocketing natural gas prices and the chain of global supply that has put the nation in a prime position for a complicated winter. The rising requirements as the economies reopen has developed the same issues around the globe. Economists say that Brexit has exacerbated these problems in Britain. Suggestions The nations can develop a management centre for emergencies as during the scenarios of crisis the organisations have to centralise the data and functions for the decision making. Also, it has been witnessed that communication during the crisis is of massive importance as it helps the various organisations to communicate and interact with the various stakeholders like the consumers, media, analysts, suppliers and the community. Also, managing and surviving a disruption in the supply chain means that the organisations would still have a set of suppliers along with a steady flow of materials and parts ( Tien et al. 2018) . Task 2 Question 1: ALDI and similar stores offer different customer experiences. Do you think a similar business model would work in other industries? Please give examples to illustrate your answer. Yes, a similar model would work in the various other industries as the current environment of business has a lot of rivalry among the several competitors in the different industries. It is the reason that the consumer is getting a large variety of options to purchase from. For example, uploading brand food utilises these Strategies for that they can compete with various other traditional brands by efficient inventory management and less investment in several outside nations. It would help the organisation to remain profitable while also engrossing the customers as all of their products would be the ones that are bestsellers and just not for the sake of having a wide range of products ( Langlois, 2018) . Question 2: What are the sacrifices customers have to make to have access to these shopping experiences? The consumers will have to sacrifice the stocking up of their clothes Limited accessibility. The consumers will also have to sacrifice as they would not have a very vast range of products to choose from. Page 4 of 9

Task 3 Example of an organisation with a positive ethical approach Ethical initiatives The organisation which has a very positive and ethical approach is Tesco and it is the largest LGBT colleagues’ network in entire Europe, with around 3,000 members across the entire group of Tesco ( Tesco, 2022). The main objective of the network is basic as they want to support and help and support their lesbian, gay, sexual and transgender employees so that there having enough confidence to work with their maximum potential at the workplace. It has been witnessed that the eligibility community to be a driving force or both the sexual orientation under identity equality in the United Kingdom. The organisation offers confidential advice, support, career coaching and they also provide health and organised calendar Nation so that non-members and members can gain accessibility to participate in various events like the national coming out day, eligibility history month and several other pride events. The organisation is a very good place to work in the individual is an agility community but generally speaking still there is a lot of work that has to be done by the organisation to stop they have done supported a large number for the people policies and coming out of the population which is the very bad experience. Advantages of the initiatives The initiatives have provided a large number of advantages to organisations, Tesco has seen that they had raised around 27000 euros last year by the various pride products for their chosen charity diversity role models for doing great work handling homophobia in the schools. LGBT helpline as a holding organisation partner with the pride National Charity and they are contributing to around 75000 in the various small eligibility charities in five cities all around the UK with the help of their bags of help scheme. Tesco provides all its employees which fall under the eligibility community with the most suitable opportunities to interact with new people from several other areas and aspects of a business. The organisation provides several opportunities to make sure that their procedures are developed in a way that they make sure that the trans consumers have the most suitable experience. It has also had several employees in their organisation to make sure that their colleagues understand the best ways to help the consumers who are transitioning. This environment is slowly evolving and developing and the organisation has an incredible network for their colleagues as a group they are continuously looking at several methods to engross the colleagues but they are also Page 5 of 9

alongside finding the best ways so that they can continually develop in their network ( Boutyline and Soter, 2021) . Task 4 Slide 1- Introduction The study will be analysing the human resource management of Marks and Spencers and it would evaluate the influence of the chosen business area on the management of operations. Also, the presentation would be analysing the barriers in the business area and will provide a self-reflection that suggest the positive aspects of the journey and the various areas of improvement. Slide 2- Human resource Bullet points: ● Human resources of Marks and Spencer’ is the set of people who will make up the force of the organisation's business sector ● The human resources department of the organisation performs the various management activities Speaker notes: The human resources department of the organisation performs the various management activities and oversees the several effects of employment which has the employment standard compliance with the law, interview, recruitment, administration of the several benefits for the employees and organisation of the files for the needed documents it would be beneficial in the future reference ( Vu et al. 2019) . Slide 3- Impact of Human Resource on operations management Bullet points: ● Human resource management has a significant impact on operations management as it helps in various aspects. ● It helps in Strategic Management which is a very significant aspect of the organisation and has a very significant role in HRM. ● HR managers handle several plans to make sure of the organisation's business goals. ● They strive for contributing significantly to the various corporate decision-making procedures like the evaluation of the contemporary employees and the predictions for the future which are based on the demands of the business so that the operations of the business could be executed seamlessly. Page 6 of 9

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Speaker notes: Also, the HR management plays a very significant role in the several development and training program and we also have very massive rules in enhancing the relationship that exists among the employee’s full stop, in conclusion, it can be said that the HR manager allows the employees in motivating them to work with their maximum potential which eventually enhances the operational activities of the organisation. Slide 4- Challenges of the business area Bullet points: ● It has been witnessed that another significant barrier for human resource management is that leadership development requires it to be a very critical strategic initiative. ● The manager of HR generally faces the expectation of providing the necessary procedures, tool structures and the points to make the most prominent selection. ● They have to develop future effective leaders and effective workers for the organisation. ● The HRM also has to deal with the various numbers which mean that there are a large number of variables that impacts human resource management. Speaker notes: As human resource management is one of the most significant aspects of the business it also has a large number of barriers. As it is not a focal point for the personal training and development of HR amendment management generally shows the species barrier for the management of personnel. For example, one in every four high potential individuals plan to leave their organisation in the coming year. By efficiently and effectively developing the employee's manager's family better coaches and enhance their performance by up to 25%. Also, it has been witnessed that three of every 5 organisations have restructured plans or they are planning to restructure in the coming few months. HR managers have to deal with all these numbers and make sure that they can get the most effective deals for the organisation so that the least number of employees change their minds and how they are going to retain them ( Rudolph et al. 2021) . Slide 5 - Self-reflection (Presentation journey) The presentation has helped me to realise the significance of HR management skills in the organisation. I was able to identify how HR management can contribute towards the organisation and its importance selection of the employees. I was able to evaluate the various ways in which the HR management to make sure that they are working with their maximum Page 7 of 9

potential to enhance the productivity of the course and seamless attainment of the business goals set by the organisation. Slide 6- Positive aspects of the journey The study has helped me to realise the significance of HR management and the necessity of HR management skills for the development of personal and professional lives. Slide 7- Areas of improvement The study has allowed me to identify the several weak links that I have. It has allowed me to understand the skill gaps of communication which I have which are very necessary for developing HR managerial skills. I have also found that I have to work on my interpersonal skills which are very necessary for professional and personal growth. Slide 8- Conclusion The study has discussed human resource management and its influence on several operations and their management on the business. It has also evaluated the various barriers in challenges that exist in the management of human resources. At last, the study has provided a personal reflection, positive aspects of the business and the various aspects for enhancements. Page 8 of 9

Reference List Tesco. 2022. [online] Available at: <https://www.tescoplc.com/blog/out-at-tesco-lisa-tait-and- greig-moir/> [Accessed 22 March 2022]. the Guardian. 2022. Is Brexit or Covid to blame for Britain’s supply chain crisis? . [online] Available at: <https://www.theguardian.com/business/2021/sep/24/is-brexit-or-covid-to- blame-for-britains-supply-chain-crisis> [Accessed 22 March 2022]. Tien, N.H., Anh, D.B.H. and Thuc, T.D., 2019. Global supply chain and logistics management. Dehli: Academic Publications . Langlois, R.N., 2018. Hunting the big five: Twenty-first century antitrust in historical perspective. Available at SSRN 3124356 . Boutyline, A. and Soter, L.K., 2021. Cultural schemas: What they are, how to find them, and what to do once you’ve caught one. American Sociological Review , 86 (4), pp.728-758. Rudolph, C.W., Allan, B., Clark, M., Hertel, G., Hirschi, A., Kunze, F., Shockley, K., Shoss, M., Sonnentag, S. and Zacher, H., 2021. Pandemics: Implications for research and practice in industrial and organizational psychology. Industrial and Organizational Psychology , 14 (1-2), pp.1-35. Vu, T.A., Plimmer, G., Berman, E. and Sabharwal, M., 2019. Managing employee performance in transition economies: A study of Vietnamese public organizations. Public Administration and Development , 39 (2), pp.89-103. cnbc. 2022. [online] Available at: <https://www.cnbc.com/2021/10/18/gas-crisis-labor- shortages-and-supply-chain-chaos-post-brexit-britain-faces-a-difficult-winter.html> [Accessed 22 March 2022]. Page 9 of 9

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