Assignment Brief Part 2

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Kirinyaga University College (JKUAT) *

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Business

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Nov 24, 2024

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Assignment Brief 21 st Century Challenges in Operations Strategy Part 2

Choose one major area of activity and explain the process of implementing major changes in operations . (600 words) Requirement 2

Implementing major changes in operations is a complex process that requires careful planning , execution , and management. One major area of activity where significant operational changes may be required is the adoption of new technology or digital transformation . Recommendation

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Here's an overview of the process of implementing major changes in operations in the context of a digital transformation : 1. Define the Change Objectives – what is the goal and objectives of the digital transformation 2. Assess Current Operations – conduct a thorough investigation of the current operation 3. Create a Digital Strategy – technology selection, budget and timelines 4. Secure Stakeholder Buy-in – getting top-management support and approvals 5. Technology Selection – identify and select appropriate technology 6. Develop an Implementation Plan – detailed timelines, responsibilities and milestones 7. Allocate Resources – appointing key and skilled personnel to support implementation 8. Pilot Phase – Start with a pilot phase, and test it out before full implementation 9. Training and Change Management – train employees on the new technology and processes 10. Full Implementation – roll up the implementations across entire organisation 11. Data and Performance Measurement – track key performance indicator (KPI) 12. Continuous Improvement – Digital transformation is an ongoing process 13. Communication – maintain open and transparent communication 14. Risk Management – be prepared to address potential risks and prepare a Recommendation

Implementing major changes in operations such as a digital transformation is a multifaceted process that requires a strategic approach , effective leadership , and a commitment to adapt and evolve as the transformation unfolds. It is crucial to manage the process carefully and involve all relevant stakeholders to ensure a successful transition. Recommendation

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