SITXWHS003___Task2.docx

T ASK SUMMARY For this task, you are required to participate in four role plays. There are four parts to this task. ▪ Part A: Provide WHS information ▪ Part B: Discipline non-compliant personnel ▪ Part C: Issue resolution. Some role plays have background information to read and questions to complete. R ESOURCES AND EQUIPMENT REQUIRED TO COMPLETE THIS TASK ▪ Access to a simulated workplace environment. ▪ Access to a computer and the Internet. ▪ Role play scenarios (provided). ▪ Additional participants (may include classmates and the assessor). ▪ Ellia Hotel WHS policies and procedures. ▪ First Aid kit. ▪ Emergency evacuation plan. W HEN AND WHERE DO I NEED TO COMPLETE THIS TASK ? ▪ Students will do these role plays during the face-to-face classroom delivery session. ▪ Your assessor will provide you with the date of the role plays. W HAT DO I NEED TO SUBMIT ? ▪ Role play 1 – Meeting minutes and action plan. ▪ Role play 2 and 3 – You do not need to submit anything. For this task, you will play the role of a hotel manager and participate in a consultative meeting to discuss WHS requirements with your employees (role played by your assessor and classmates). Your assessor will provide you with the date for the meeting. 1. Prepare for the meeting. ▪ Visit the Work Safe website relevant to your State/Territory. Download and read: - Relevant State/Territory WHS legislation - Regulatory documents distributed by the local WHS government regulator Assessment Task 2: Role plays Error: Reference source not found R OLE P LAY 1 – P ROVIDE WHS INFORMATION Background information Ellia Hotel is a 200 room hotel within the Marino Enterprises Complex. You have recently been employed as the hotel manager and it is your responsibility to make sure that all employees are fully aware of their WHS rights and obligations, and have had all necessary WHS information explained properly to them. Two of the employees are new to the organisation and although the other employees have been working there since the hotel opened several months ago, you have identified that no formal WHS consultations have previously been conducted. SITXWHS003 IMPLEMENT AND MONITOR WORK HEALTH AND SAFETY PRACTICES Student name: Hyunjun CHOI Student Number: JLC171097

- Codes of Practice/Compliance Codes and standards issues by the government regulator. ▪ Download at least one informative fact sheet relevant to the workplace context to be distributed to meeting participants. ▪ Research current WHS statistics (injuries/near misses) relevant to the hospitality industry and state/territory to share with participants. ▪ Read the background information for details of the workplace context. ▪ Choose one Ellia Hotel WHS policy and procedure to review in consultation with employees. ▪ Locate the first aid kit. ▪ Locate and read the emergency evacuation plan. ▪ Develop a meeting agenda including all relevant WHS information for discussion. ▪ Prior to commencing the meeting, appoint one of the participants to take minutes of the meeting. 2. Participate in the meeting. ▪ Chair in the meeting with your assessor and one or two other students who will play the role of Ellia Hotel employees. ▪ Open the meeting with a brief rationale as to why the WHS consultation needs to occur. ▪ Provide the participants with relevant information about their WHS rights and obligations as employees at Ellia Hotel, as per your meeting agenda. ▪ Hand out a copy of one Ellia Hotel WHS policy to meeting participants. Highlight the main points from the policy and request feedback on the effectiveness of the policy from employees. (WHS policies and procedures can be found in the Marino Enterprises Handbook). ▪ Provide participants with at least one informative WHS fact sheet relevant to the workplace context. Explain how this information can assist them in the workplace. ▪ Provide participants with information on current statistics of WHS injuries and near misses in the hospitality industry. ▪ Show the participants the location of the first aid kit (the first aid kit should be set up and located within the classroom). ▪ Show the participants the location of the emergency evacuation plan and explain the emergency evacuation procedure. ▪ Throughout the meeting you must demonstrate comprehensive WHS knowledge. You assessor will record their observations of your performance. 3. After the meeting, read over the meeting minutes and develop a brief action plan that includes: ▪ Topics discussed throughout the meeting. ▪ Follow up WHS action required based on consultation with employees. 4. Submit your meeting minutes and action plan to your assessor. During the role play, your assessor will be looking to see that you can: ▪ Access and obtain online information provided by the local government WHS regulator. ▪ Explain the purpose of WHS consultation. ▪ Verbally explain relevant WHS information to workers. ▪ Identify and explain employee roles and responsibilities in work health and safety management practices. ▪ Detail ramifications of failure to comply with legislated WHS obligations. ▪ Initiate review and discussion of one WHS policy. ▪ Show the location of the first aid kit.

Agenda Items TASK 2 Task 2 – You need to complete a Role Play 1 – Meeting minutes and Action Plan MINUTE MEETING Team Meeting | Ellia Hotel Boardroom Jun WHS training and meeting for 2 new employees Mark Falcon N/A Topic Presenter Time allott ed ☐ Topic1 Explain and educate Mark and Falcon about the WHS-related laws, the Occupational Health and Safety Act 2004, and the four principles of the WHS 1. secure the health, safety and welfare of employees and other people at work; 2. protect the public from the health and safety risks of business activities; 3. eliminate workplace risks at the source; and 4. involve employers, employees and the organisations that represent them in the formulation and implementation of health, safety and welfare standards. https://www.worksafe.vic.gov.au/occupational- health-and-safety-act-and-regulations ☐ Topic2 Explains and educates Mark and Falcon about the Eilla Hotel's WHS policy and key issues (the part to be explained is as follows) Objectives Ellia Hotel will: Manager Jun 10:10 Manager Jun 10:30 Topic Presenter Time • provide safe plant and systems of work • p r o v Meeting called by Type of meeting new employee 1 new employee 2 Note

ide written procedures and instructions to ensure safe systems of work • ensure compliance with legislative requirements, current industry standards, internal polices and procedures • provide information, instruction, training and supervision to employees, contractors and customers to ensure their safety • provide support and assistance to employees. Responsibilities Each management representative is accountable for implementing this policy in their area of responsibility. This will be measured via their annual performance reviews. Management is committed to: • Providing a safe and healthy environment for all staff and others during their participation in work activities • Implementing effective risk management systems that are relevant and suitable for the organisation’s scope of business • Encouraging active participation, cooperation and consultation with all staff and others in the promotion and development of measures to improve health and safety. • Actively responding to, recording and investigating all incidents. • Maintaining relevant policies, procedures, training, codes of conduct and systems to support and communicate effective health and safety practices throughout the organisation. • Routinely conducting checks of the work environment to assess risks, identify hazards and identify areas for improvement. • Taking immediate response to reduce the risk of identified workplace hazards. Employees are to: • Follow all health and safety policies and procedures • Ensuring that their work area is without risk to the health and safety of themselves and others; • Promptly report to their supervisor any workplace accidents, incidents, near misses and/or hazards; and allott ed Topic Presenter Time allott ed • Complete all training in WHS as required. ☐ Topic3 Explain and educate Mark and Falcon about Manager Jun 10:55 their responsibilities for non-compliance with

Location: Eiila Hotel Meeting Room (16) Time: 11:30 ~ 11:50 Subject: Mark, Faclon Copies of WHS and related laws are provided to new hires, and detailed explanations and training are provided through PowerPoint and screens in the meeting room. https://www.worksafe.vic.gov.au/occupational-health-and-safety-act-and-regulations The Occupational Health and Safety Act 2004 The Act allows employers and employees to deal with workplace health and safety through consultation (discussion) and co-operation (team work) 1).Relevant State/Territory WHS legislation 2) Regulatory documents distributed by the local WHS government regulator attached 3) Codes of Practice/Compliance Codes and standards issues by the government regulator. Attached Topic 2 Location: Eiila Hotel Meeting Room (16) Time:11:50 ~ 12:15 Subject: Mark, Faclon Copies of Eilla Hotel's WHS regulations and key points are provided to new employees in writing or by e-mail, and explanations and training are provided in the meeting room. O BJECTIVES Ellia Hotel will: • provide safe plant and systems of work • provide written procedures and instructions to ensure safe systems of work • ensure compliance with legislative requirements, current industry standards, internal polices and procedures • provide information, instruction, training and supervision to employees, contractors and customers to ensure their safety • provide support and assistance to employees. R ESPONSIBILITIES Each management representative is accountable for implementing this policy in their area of responsibility. This will be measured via their annual performance reviews. Management is committed to: • Providing a safe and healthy environment for all staff and others during their participation in work activities • Implementing effective risk management systems that are relevant and suitable for the

organisation’s scope of business • Encouraging active participation, cooperation and consultation with all staff and others in the promotion and development of measures to improve health and safety. • Actively responding to, recording and investigating all incidents. • Maintaining relevant policies, procedures, training, codes of conduct and systems to support and communicate effective health and safety practices throughout the organisation. • Routinely conducting checks of the work environment to assess risks, identify hazards and identify areas for improvement. • Taking immediate response to reduce the risk of identified workplace hazards. E MPLOYEES ARE TO : • Follow all health and safety policies and procedures • Ensuring that their work area is without risk to the health and safety of themselves and others; • Promptly report to their supervisor any workplace accidents, incidents, near misses and/or hazards; and • Complete all training in WHS as required. Topic 3 Location: Eiila Hotel Meeting Room (16) Time:12:15 ~ 12:30 Subject: Mark, Faclon Explain the consequences of non-compliance with the WHS guidelines on the Internet or in newspapers, and provide new hires with a copy of the company policy to explain and educate them about the problems that may arise from non-compliance with the guidelines.

Subject: Mark, Faclon We educate new employees on the basis of graphs and statistics on incidents/accidents that did not comply with WHS obligations in the meeting room using screens or powerpoints to explain and educate them to comply with WHS obligations. This fact sheet provides information for employers on duties under work health and safety (WHS) laws to manage the risk of online abuse in the workplace. Attached https://www.safeworkaustralia.gov.au/taxonomy/term/159 Topic 5 Location: Eiila Hotel Meeting Room (16) Time: 12:50 ~ 13:05 Subject: Mark, Faclon Provide new employees with a copy of the Eilla hotel's WHS fact sheet and explain what is included in the fact sheet. Included are the following of the Eilla hotel Fire Evacuation Plans and Locations First aid kit instructions and location safety information etc It is located near the counter where heat does not reach as much as possible, and contains medicines for cuts and burns. Topic 6 Location: Eiila Hotel Time: 13:05 ~ 13:20 Subject: Mark, Faclon While taking new employees, the location and use of the fire evacuation map are explained, and the location and use of the first aid kit are explained, and then the correct storage method is explained. Review the Hotel Evacuation Plan located on the back of your hotel room door. Note the location of all fire exits on your floor. Locate nearby fire alarms and fire extinguishers.

Practice unlocking and opening the windows in your room. Look outside to see if you could escape without injury. Learn the layout of your room, and know how to unlock your door in the dark. This will help prepare you for quick evacuation at night or during a power outage. Place your room keys on a night stand where you can find them quickly. Take your room key with you when you evacuate in case emergency exits are blocked by fire and you must return to your room. Locate the two nearest stairs and count the number of doors between your room and the stairwell. In a fire, the hall may be dark and it may be difficult to see the exit stairway. Counting the number of doors may help you find the stairs. Check to make sure the exits are not locked or blocked. Notify the hotel manager if exits are not accessible. APPENDIX Attached to Google Classroom