CrookedPlaces_ A Case Study_revised

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Running head: CROOKED PLACES: A CASE STUDY 1 Crooked Places: A Case Study Taunita Hightower Liberty University LIFC 501: Introduction to Life Coaching Dr. Andrea Statti June 28, 2020

CROOKED PLACES: A CASE STUDY 2 Abstract "I will go before you and make the crooked places straight; I will break in pieces the gates of bronze and cut the bars of iron" (Isaiah 45:2, NKJV). But when the road of life gets crooked, the paths can be made straight again through h coaching. As a coach, our responsibility is to help clients recognize and embrace their season (Blackaby and Royall, 2018). This case study examines how to walk a client through two specific "crooked places," loss of job/income and career change. For each transition, the typical coaching process is discussed in alignment with the best approach to help the client. In the final reflection section, we recognized that life's unintentional changes often reveal God's plan for our lives.

CROOKED PLACES: A CASE STUDY 3 Crooked Places: A Case Study Along this life journey, sharp turns, potholes, and detours may occur. When unexpected, these obstacles may cause a person to lose direction, feel overwhelmed with uncertainty, and have a sense of hopelessness. It is this in these types of "crooked places," where most people tend to find themselves stuck. However, the scriptures promise that "I will go before you and make the crooked places straight; I will break in pieces the gates of bronze and cut the bars of iron (Isaiah 45:2, NKJV). Coaching is described as a journey to discover the unknown and discover what God has prepared. (Webb, 2019, p.11). As a coach, our responsibilities are to help the client navigate through those places of uncertainty, insecurity, and doubt, by making those crooked places straight. For this case study, I will discuss how I envision coaching a client through two specific life transitions, the loss of a job and career change. Transition #1: Loss of Job/Income Transition means change—it signifies a period of changing from one state to or condition to another (Transition, 2019). Now, when such transitions occur within one's finances, the level of fear and anxiety can be devastating. Not only does it create financial strain, but the loss of the means to support yourself and family will impact your mood, relationships, and overall mental and emotional health. In this scenario, when coaching a client going through significant financial loss, whether as a result of downsizing/layoffs, my role will shift the client's mindset to understand the transition within the context of God's designed seasons of life (Blackaby and Royall, 2018). Looking at the circumstances from God's perspective will allow the client to reflect on their situation from His perspective.

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CROOKED PLACES: A CASE STUDY 4 When you find yourself without a source of income, we have to overcome a period of grief and trauma. You may begin to question your identity, grieving all you've lost, or feeling anxious about the next steps. The good news is that the current situation is only for a season that they are experiencing. As a Christian life coach, my role will be to assist the client through this emotional and anxious time. Life Coach Approach According to the COACH Model, coaching is an ongoing intentional conversation that empowers a person to live out God's calling (Webb, 2019, p.12). The first step of the coaching process is Connect. During this part of the coaching relationship, my focus will be on building rapport with the client to create a level of trust and confidence. With small talk and prayer, the life coach can help the client relax and foster trust in the coaching relationship. I will take the time to review the typical topics, or money milestones: creating an emergency fund, debt reduction, cash flow, and how to build wealth (Mathews & Siebold, 2019, p.73). As we progress to the Outcome stage, the conversations must shift towards the result. What are the expectations of the client? What does the client want to accomplish by the end of the 8 to 10-week sessions? It is essential to help the client gain a new perspective about money and identify the roadblocks that prevent them from becoming a better steward. The homework and reflection assignment will involve having the client think about what their financial life would look like in the future. Our conversation will be focused on our way of thinking, which can be compared to a road (Webb, 2019, p.88). By asking exploring and questions from other perspectives, the client will discover new roads or pathways. During the Awareness phase, the discussion should shift towards assisting the client in making self-discoveries. These self-discoveries will reveal

CROOKED PLACES: A CASE STUDY 5 solutions and actions. As a result, the crooked places can become straight, filled with more clarity, purpose, and vision for their finances. During this session, it may be beneficial to identify the obstacles or hindrances the client may face. Looking at what is getting in the way of the client achieving the financial freedom they identified. A second objective during the session to address limiting thoughts about money, with the goal is to reduce the influence of old knowledge (Grisold & Kaiser, 2017, p.39). The Apostle Paul described in this manner, "When I was a child, I spoke as a child, I understood as a child, I thought as a child; but when I became a man, I put away childish things (I Corinthians 13:11 ESV). This session's result is to determine what thoughts or perceptions regarding money are hindering the client from prospering. The session will end with asking the client the Miracle Question. The response will be addressed during the next phase, Course. Once the vision is identified, the next stage of the coaching process requires the creation of action steps to give them the best chance of success ( Webb, 2019, p. 94). With encouragement and support, we can move the client into new behaviors. We will work towards achieving financial goals. By submitting each session to the Holy Spirit's guidance and direction, with active listening, by asking probing questions and supportive feedback, I can assist the client throughout the transition of loss of income or job loss. By providing financial literacy education and reassessing her career goals, the client can obtain financial freedom. Through the last phase, known as the Highlight phase, the client reviews the conversation as recall any insights strong points, helping to reinforce the learning and revelations received. Transition #2: Career Change Restarting in a career can be intimidating, especially when it is unplanned or without warning. As a Christian life coach, my responsibility is to assist the client in adjusting to a new

CROOKED PLACES: A CASE STUDY 6 way of living. To everything, there is a season and a time to every purpose under the heaven (Ecclesiastes 3:1). With compassion, prayer, and encouragement from her life coach, the client may recognize that change is a part of life, beyond their control. Together, we can use this season as an opportunity to explore purpose. This transition can be viewed as a time of renewal. Having conversations on purpose and directing the client to identify what God wants them to do, to be, and to become. Life Coaching Approach

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CROOKED PLACES: A CASE STUDY 7 According to the Intentional Change Theory (ICT), the objective is to move the client towards their ideal self. It is based on five self-discoveries. A diagram depicting the five discoveries is found in Figure 2 (Taylor, Passarelli, & Van Oosten, 2019, p.4). Figure 1: Intentional Change Theory Discovery is the moment when a client or coachee learns something new about themselves that is inconsistent with their current knowledge of self (Dyck, 43). The first

CROOKED PLACES: A CASE STUDY 8 discovery begins with the discussion of the individual ideal self. The change will occur when the client identifies the inconsistencies between who they want to be and the real self. With the ideal career in mind, we will begin assessing the ideal career choice or path. I would frame the questions to get the client thinking about their ideal career. The second discovery looks at rediscovering the strengths. To accomplish this, we would spend time assessing current skills, talents, and gifts. Coaching options may include DISC personality assessments, a review of the values and goals, and align with the career that matches the spiritual gift analysis. Discovery three involves creating a plan to change. How will the client get from the current self to the client's ideal self? During this session, we will work together to develop SMART goals. Recall that the focus at this stage builds on the strengths previously identified and reduces the gap between the ideal self. By discovery four, the client should be implementing new behaviors, rehearsing new thoughts and ideas. The client is actively experimenting with and practicing their ideal self. For the client seeking a career change, shadowing, or volunteering in the field of interest would be positive activities. I may even suggest conducting informational interviews with potential employers to determine the best fit. Lastly, discovery five is relearning to trust themselves and occurs throughout the process. Building these trust relationship occur at each of the discovery stages. The coach will provide feedback and encouragement throughout the process, which establishes confidence and trust. Reflection/ Conclusion According to the U.S Bureau of Labor Statistics (2020), millions of people have suffered job loss, sources of income, or been furloughed as a result of COVID19, with the unemployment

CROOKED PLACES: A CASE STUDY 9 rate is nearly 14.7%. These case study scenarios are most likely the types of clients I will encounter in real life. Therefore, as an aspiring coach, I must be aware of the current job market, the state of the economy in my local and area. This could impact how I market my services and how I solicit new clientele. Establishing partnerships with the local career centers, job training offices, and even the unemployment offices, may be worth investigating. Because the times we are in currently are sensitive, my approaches used to have to be equally sensitive to the client. Walking a client through their financial situation, I have to listen, allowing the client to determine the direction. Although my journey through job loss and several career changes does not make me an expert in my client's situation, I can be a credible witness. The Bible declares that we overcome by the word of our testimony (Revelation 12:11, NKJV). Sharing my journey to financial peace with my clients will validate my experiences with money (both positive and negative). Still, it will give credibility to the solutions that I offer as a Christian coach. I can present strategies that help me personally be successful with my money decisions. I will share first-hand knowledge of how to develop a spending plan, establish an emergency fund, and increase multiple avenues for cash flow. And finally, as one who has transitioned along my career journey, I can offer insight to my clients from first-hand experience.

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CROOKED PLACES: A CASE STUDY 10 References Blackaby, R., & Royall, B. (2018). Spiritual leadership coaching: Connecting God’s heart and purpose . Jonesboro, GA: Blackaby Ministries International. “Boyatzis, Richard”. (2019). Coaching with Intentional Change Theory. In S. English, J. Sabatine, & P. Brownell (Eds.), Professional Coaching: Principles and Practice (pp. 409–451). New York, NY: Springer Publishing. Collins, G. (2009). Christian Coaching: Helping Others Turn Potential into Reality (2nd ed.). United States: NavPress. Dyck, L. (2017). Coaching with Distinctive Human Strengths for Intentional Change. Journal of Leadership, Accountability and Ethics, 14 (2), 43–55. Retrieved from http://doi.org/10.5465/ambpp.2016.15100abstract Grisold, T., & Kaiser, A. (2017). Leaving Behind What We are Not: Applying a Systems Thinking Perspective to Present Unlearning as an Enabler for Finding the Best Version of the Self. Journal of Organizational Transformation & Social Change, 14 (1), 39–55. http://dx.doi.org/10.1080/14779633.2017.1291145 Krueger, D., & Mann, J. D. (2009). The Secret Language of Money: How to Make Smarter Financial Decisions and Live a Richer Life . New York, NY: McGraw-Hill Education. Mathews, T., & Siebold, S. (2019). How Money Works: Stop being a sucker . Ventura, CA: Hammerheads Publishing. Taylor, S. N., Passarelli, A. M., & Van Oosten, E. B. (2019). Leadership coach effectiveness as fostering self-determined, sustained change. The Leadership Quarterly, 30 , 1–13. http://dx.doi.org/10.1016/j.leaqua.2019.101313

CROOKED PLACES: A CASE STUDY 11 Transition. (2019). In Oxford Online Dictionary . Retrieved from https://en.oxforddictionaries.com/definition/money Webb, K. (2019). The COACH Model for Christian Leaders: Powerful Leadership Skills for Solving Problems, Reaching Goals, and Developing Others [Kindle version]. New York, NY: Morgan James Publishing U.S. Bureau of Labor Statistics. (2020, June 16). Retrieved June 16, 2020, from https://www.bls.gov/news.release/pdf/empsit.pdf

CrookedPlaces_ A Case Study_revised

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